sb0036
Service Bulletin Details
Public Details for: sb0036
Operating hours for the customer assistance center
- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 - 1999 - 1998 -
Models from 2019
Models from 2018
Models from 2017
Models from 2016
Models from 2015
Models from 2014
Models from 2013
Models from 2012
Models from 2011
Models from 2010
Models from 2009
Models from 2008
Models from 2007
Models from 2006
Models from 2005
Models from 2004
2004 FREIGHTLINER 108SD |
2004 FREIGHTLINER ARGOSY |
2004 FREIGHTLINER CASCADIA |
2004 FREIGHTLINER CENTURY CLASS |
2004 FREIGHTLINER COLUMBIA |
2004 FREIGHTLINER CORONADO |
Models from 2003
2003 FREIGHTLINER 108SD |
2003 FREIGHTLINER ARGOSY |
2003 FREIGHTLINER CASCADIA |
2003 FREIGHTLINER CENTURY CLASS |
2003 FREIGHTLINER COLUMBIA |
2003 FREIGHTLINER CORONADO |
Models from 2002
2002 FREIGHTLINER 108SD |
2002 FREIGHTLINER ARGOSY |
2002 FREIGHTLINER CASCADIA |
2002 FREIGHTLINER CENTURY CLASS |
2002 FREIGHTLINER COLUMBIA |
2002 FREIGHTLINER CORONADO |
Models from 2001
2001 FREIGHTLINER 108SD |
2001 FREIGHTLINER ARGOSY |
2001 FREIGHTLINER BUSINESS CLASS M2 |
2001 FREIGHTLINER CENTURY CLASS |
2001 FREIGHTLINER COLUMBIA |
2001 FREIGHTLINER CORONADO |
Models from 2000
2000 FREIGHTLINER 108SD |
2000 FREIGHTLINER ARGOSY |
2000 FREIGHTLINER BUSINESS CLASS M2 |
2000 FREIGHTLINER CENTURY |
2000 FREIGHTLINER COLUMBIA |
2000 FREIGHTLINER CORONADO |
Models from 1999
1999 FREIGHTLINER ARGOSY |
1999 FREIGHTLINER BUSINESS CLASS M2 |
1999 FREIGHTLINER CENTURY |
1999 FREIGHTLINER COLUMBIA |
Models from 1998
1998 FREIGHTLINER ARGOSY |
1998 FREIGHTLINER BUSINESS CLASS |
1998 FREIGHTLINER CENTURY CLASS |
1998 FREIGHTLINER COLUMBIA |
Operating Hours for the Customer Assistance Center > Century Class Conventional > New Cascadia > 108SD/114SD > 122SD and Coronado > Argosy COE > Columbia > Business Class M2 > Cascadia 00-036 Freightliner Service Bulletin Description of Revisions: This bulletin replaces the version dated July 2009. The phone numbers for support have been updated. General Information Hours of operation for the Customer Assistance Center (CAC) for Dealer Parts and Service Technical support is as follows. • Monday through Friday, 5:00 A.M. to 4:00 P.M. Pacific time; • Saturday 7:00 A.M. to 11:00 A.M. Pacific time; • Closed Sundays. This affects calls coming into the following phone numbers: • 855-253-0422 Parts and Service Support; • 855-253-0426 Body Builder Support; These CAC services listed above will also be closed on major holidays. Customer complaint resolution is available Monday through Friday 6:00 a.m. to 3:30 p.m. Pacific Time by dialing 1-800-FTLHELP, 1-866-850-STAR. Internet requests can still be submitted using the “Contact Us” link listed on the Freightlinertrucks.com, Sterlingtrucks.com and the “Contact” link on the Westernstartrucks.com WEB sites whenever possible. The roadside assistance call coverage will continue unchanged, 24/7/365. The CAC continues to make every effort to handle all requests as efficiently as possible. However, when call volume is high, CAC personnel will answer calls in the order received. Freightliner Service Bulletin, 07/20/2018 Page 1