TSB 19-2172

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THIS TSB HAS BEEN SUPERSEDED OR
DEACTIVATED
TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Low Coolant, White Exhaust Smoke And/Or
Illuminated MIL
19-2172
12 June 2019
Model:
Ford
2015-2018 Edge
2015-2019 Escape
2015-2019 Fusion
Lincoln
2015-2019 MKC
2015-2019 MKZ
Issue: Some 2015-2018 Edge vehicles, 2015-2019 Fusion/MKZ vehicles built on or before 8-May-2019,
2015-2019 Escape vehicles built on or before 15-May-2019 and 2015-2019 MKC vehicles built on or
before 17-Apr-2019 equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust
smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL).
Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299
stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To
correct the condition, follow the Service Procedure steps to replace the long block engine assembly.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2015-2018 Edge
- 2015-2019 Fusion/MKZ built on or before 8-May-2019
- 2015-2019 Escape built on or before 15-May-2019
- 2015-2019 MKC built on or before 17-Apr-2019
• 2.0L EcoBoost engine
• Low coolant level, white exhaust smoke and/or a runs rough condition with or without an
illuminated MIL
Parts
Part Number
Description
Quantity
J2GZ-6006-F
Engine Long Block (2015-2018 All Models)
1
J2GZ-6006-E
Engine Long Block (2019 All Models)
1
EJ7Z-9448-B
Turbo Gasket (All Models)
1
BE8Z-6731AC
Oil Filter Kit (All Models)
Subframe Bolts (Edge/Fusion/MKZ)
1
1
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W716457S439
7N5Z00812-A
Subframe Bolts (Escape/MKC)
W713095S403
Turbo Heat Shield Nuts (All Models)
W520103S442
Tailpipe Fastener (Escape/MKC/Fusion/MKZ Only)
W714265S442
Catalytic Converter Fastener (All Models)
CV6Z-9450-E
Tailpipe Gasket (All Models)
EJ7Z-6L612-A Turbo To Catalytic Converter Gasket (All Models)
W713212S300
Turbo Coolant Tube Washers (All Models)
FT4Z6N652-D
Turbo Coolant Tube O-Ring (All Models)
F2GZ6K679-A
Turbo Oil Supply Tube Washers (Edge)
W715323S300
Turbo Oil Supply Tube Washers
(Escape/MKC/Fusion/MKZ)
BB5Z6C683-A
Turbocharger Oil Filter (All Models)
EJ7Z6N652-A
Turbo Oil Return Tube Gasket (All Models)
FT4Z6N652-E
Turbo Oil Return Tube O-ring (All Models)
2
1
1
1
1
1
1
1
1
1
1
1
1
W520214S440
Engine Mount Nuts (All Models)
W717674S439
Engine Mount Bolt (All Models)
W710807S442
Engine Mount Nut (All Models)
W714878S439
Steering Column Fastener (2015-2016 Fusion/MKZ
Only)
1
W712961S450B
Steering Column Fastener (Edge And 2017-2019
Fusion/MKZ Only)
1
W711137S442
Steering Column Fastener (Escape/MKC)
5F9Z-4682AA
F2GZ-4682-A
PTU Bolt And Washer Assembly (AWD Only)
Fusion/MKZ: 3, Escape/MKC:
4, Edge: 2
1
1
1
Escape/MKC/Fusion/MKZ: 6,
Edge: 3
RDU Bolt And Washer Assembly (Edge AWD Only)
3
W712154S439
Center Bearing Fastener (Fusion/MKZ/Edge AWD
Only)
1
W711806S442
Center Bearing Fastener, Bracket To Body
(Escape/MKC Only)
1
1
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W500020S442
Center Bearing Fastener, Bracket To Center Bearing
(Escape/MKC Only)
W712503S440
Stabilizer Bar Fastener (Fusion/MKZ/Edge)
W715135S440
Stabilizer Bar Fastener (Escape/MKC)
W715623S439
Front Brake Caliper Bolts (Fusion/MKZ/Edge)
W714753S442
Front Brake Caliper Bolts (Escape/MKC)
W715295S439
Shock Mount Bolt (Edge Only)
W715490S442
Shock Mount Bolt (Escape/MKC Only)
W520216S440
Shock Mount Nut (Edge Only)
2
1
1
1
1
1
1
DL3Z19B596-B
A/C Compressor Gasket And O-Ring
(Escape/MKC/Edge, 2016-2019 Fusion/MKZ Built On
Or After 5-Apr-2016
1
9W7Z19B596-B
A/C Compressor Gasket And O-Ring (2015-2016
Fusion/MKZ Built On Or Before 4-Apr-2016)
1
DS7Z19B596-A
A/C Compressor Gasket And O-Ring (All Models)
CCPZ3B477-B
Wheel Bearing Hub Nut (Fusion/MKZ/Edge)
CCPZ3B477-G
Wheel Bearing Hub Nut (Escape/MKC FWD)
CCPZ3B477-C
Wheel Bearing Hub Nut (Escape/MKC AWD)
W716075S442
Ball Joint Pinch Bolt (Escape/MKC)
W520415S442
Ball Joint Pinch Nut (Escape/MKC)
W500545S439
Ball Joint Pinch Bolt (Fusion/MKZ/Edge)
W520214S442
Lower Ball Joint Nut (Fusion/MKZ)
W520214S440
Ball Joint Pinch Nut (Edge)
YS4Z-3N324AA
Halfshaft Retaining Strap (Escape/MKC)
4S4Z-3N324AA
Halfshaft Retaining Strap (Fusion/MKZ/Edge)
DG9Z7G273-B
W520102S442
Halfshaft Washer (All Models)
Halfshaft Retaining Strap Nuts (All Models)
1
2
2
2
1
1
Fusion/MKZ: 1, Edge: 2
2
1
1
1
1
1
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CN1Z7H424-B
Intermediate Shaft Seal (AWD Only)
1
W500635S439
Upper PTU Bolts (Escape Built On Or Before 20-Sep2016)
5
W718250S439
Upper PTU Bolts (AWD Only)
1
BB5Z1S177-C
Halfshaft Seal (FWD)
9L8Z-1177-C
Halfshaft Seal (AWD)
1
CV6Z-7086-A
PTU Compression Seal (AWD Only)
1
BB5Z4B422-C
Halfshaft Retaining Circlip (All Models)
1
1
W718507S439
Transmission Support Insulator Bolts (Edge Only)
W520205S440
Transmission Support Insulator Nuts (Edge Only)
W716200S437
Transmission Fluid Cooler Tube Bolts (Edge Only)
W712146S437
Transmission Fluid Cooler Tube Bolts
(Fusion/MKZ/Edge Only)
W520215S440
Tie Rod End Nut (Fusion/MKZ/Edge)
W520203S442
Tie Rod End Nut (Escape/MKC)
XO-5W30Q1SP
Motorcraft® SAE 5W-30 Premium Synthetic Blend
Motor Oil (All Markets Except Canada)
6
CXO-5W30LSP6
Motorcraft® SAE 5W-30 Super Premium Motor Oil
(Canada Only)
6
1
1
1
1
1
1
VC-3-B
Motorcraft® Orange Concentrated Antifreeze/Coolant
(All Markets Except Canada)
1.1
CVC-3-B2
Motorcraft® Orange Concentrated Antifreeze/Coolant
(Canada Only)
1.1
TA-26
Motorcraft® Threadlock 262
1
Replace As Necessary
CM5Z12029-K
Ignition Coil
AA5Z9C587-A
High Pressure Pump Roller Tappet
EJ7Z-9276-B High Pressure Pump Drive Gasket
BB5Z2A572-B
Brake Vacuum Pump Gasket
CJ5Z-9439-A Intake Manifold Gasket
W704474S437
Turbo Stud
W712458S900
Turbo To Exhaust Stud
4
1
1
1
1
1
1
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F2GZ63600A58-A
Intermediate Shaft Bushing (AWD Only)
1
Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions
Warranty Coverage. Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP
coverage limits are determined by the identified causal part and verified using the OASIS part coverage
tool. For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Labor Times
Operation
No.
Description
Time
2015-2019 MKC AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172A
14.7
Hrs.
2015-2019 MKC FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172B
13.6
Hrs.
2015-2019 Escape 4X4 2.0L EcoBoost: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172C
15.3
Hrs.
2015-2019 Escape 4X2 2.0L EcoBoost: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172D
13.6
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172E
15.0
Hrs.
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192172F
13.3
Hrs.
2015-2019 Fusion/MKZ AWD 2.0L EcoBoost: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)
DR192172G
14.9
Hrs.
2015-2019 Fusion/MKZ FWD 2.0L EcoBoost: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)
DR192172H
12.9
Hrs.
Vehicles Without Lane Departure: Additional Time To Check And Correct Front
Toe (Can be Claimed With Operation A-H Only)
DR192172J
0.6
Hrs.
Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-H Only)
DR192172K
0.8
Hrs.
Repair/Claim Coding
Causal Part:
6009
Condition Code: D8
Service Procedure
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
1. With the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and
hold for 5 hours. Refer to the coolant pressure test in Workshop Manual (WSM), Section 303-03A and
check for cooling system combustion gases.
2. Did coolant system pressure drop more than 27.57 kPa (4 psi) after 5 hours?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the Powertrain Control/Emission Diagnosis (PC/ED)
Manual for normal diagnostics.
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3. Remove the spark plugs and, using a borescope or equivalent, inspect and determine if coolant has
entered the cylinders.
4. Is coolant present in any cylinder?
(1). Yes - remove the engine and replace the long block. Refer to WSM, Section 303-01A.
(2). No - this article does not apply. Refer to WSM, Section 303-01 for normal diagnostics.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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