TSB 19-2208
Service Bulletin Details
Public Details for: TSB 19-2208
Some 2015-2018 edge and 2017-2019 fusion/mkz/escape/mkc vehicles equipped with a 2.0l ecoboost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
- 2019 - 2018 - 2017 - 2016 - 2015 -
Models from 2016
2016 FORD EDGE |
Models from 2015
2015 FORD EDGE |
Page 1 of 7 TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 19-2208 26 June 2019 This bulletin supersedes 19-2172. Reason for update: Replace Awareness/Interim Message Model: Ford 2015-2018 Edge 2017-2019 Escape 2017-2019 Fusion Lincoln 2017-2019 MKC 2017-2019 MKZ Summary This article supersedes TSB 19-2172 to update the vehicles affected and Parts List. Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM). This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service Procedure steps to replace the long block engine assembly. Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: • One of the following vehicles: - 2015-2018 Edge - 2017-2019 Fusion/MKZ built on or before 8-Apr-2019 - 2017-2019 Escape built on or before 16-May-2019 - 2017-2019 MKC built on or before 18-Apr-2019 • 2.0L EcoBoost engine • Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs rough condition with or without an illuminated MIL NOTE: Part availability for this TSB is initially limited and Dealers may experience temporary backorders that will be filled as quickly as possible. Dealers are requested to order parts only when required to complete a customer vehicle repair. Parts Part Number 6006 W715618S437 EJ7Z-9448-B Description Engine Long Block - Refer To The Parts Catalog For The VIN Specific Application Torque Converter Nuts (Package Contains 4 pieces) Turbo Gasket (All Models) Quantity 1 1 1 http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 2 of 7 BE8Z-6731AC W716457S439 7N5Z00812-A Oil Filter Kit (All Models) Subframe Bolts (Edge/Fusion/MKZ) Subframe Bolts (Escape/MKC) W713095S403 Turbo Heat Shield Nuts (All Models) W520103S442 Tailpipe Fastener (Escape/MKC/Fusion/MKZ Only) W714265S442 Catalytic Converter Fastener (All Models) CV6Z-9450-E EJ7Z6L612-A W713212S300 Tailpipe Gasket (All Models) Turbo To Catalytic Converter Gasket (All Models) Turbo Coolant Tube Washers (All Models) FT4Z6N652-D Turbo Coolant Tube O-Ring (All Models) F2GZ6K679-A Turbo Oil Supply Tube Washers (Edge) W715323S300 Turbo Oil Supply Tube Washers (Escape/MKC/Fusion/MKZ) BB5Z6C683-A Turbocharger Oil Filter (All Models) EJ7Z6N652-A Turbo Oil Return Tube Gasket (All Models) FT4Z6N652-E Turbo Oil Return Tube O-ring (All Models) 1 1 2 1 1 1 1 1 1 1 1 1 1 1 1 W520214S440 Engine Mount Nuts (Fusion/MKZ/Edge) (Package Contains 4 Pieces, Fusion/MKZ Require 3 Pieces, Edge Requires 2 Pieces) 1 W520204S440 Engine Mount Nuts (Escape/MKC) (Package Contains 4 Pieces, Escape/MKC Requires 4 Pieces) 1 W717674S439 Engine Mount Bolt (All Models) W710807S442 Engine Mount Nut (All Models) W714878S439 Steering Column Fastener (2015-2016 Fusion/MKZ Only) 1 W712961S450B Steering Column Fastener (Edge And 2017-2019 Fusion/MKZ Only) 1 W711137S442 Steering Column Fastener (Escape/MKC) 5F9Z-4682AA F2GZ-4682-A PTU Bolt And Washer Assembly (AWD Only) RDU Bolt And Washer Assembly (Edge AWD Only) 1 1 1 Escape/MKC/Fusion/MKZ: 6, Edge: 3 3 http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 3 of 7 W712154S439 Center Bearing Fastener (Fusion/MKZ/Edge AWD Only) 1 W711806S442 Center Bearing Fastener, Bracket To Body (Escape/MKC Only) 1 W500020S442 Center Bearing Fastener, Bracket To Center Bearing (Escape/MKC Only) 1 W712503S440 Stabilizer Bar Fastener (Fusion/MKZ/Edge) W715135S440 Stabilizer Bar Fastener (Escape/MKC) W715623S439 Front Brake Caliper Bolts (Fusion/MKZ/Edge) W715295S439 Shock Mount Bolt (Edge Only) W715490S442 Shock Mount Bolt (Escape/MKC Only) W520216S440 Shock Mount Nut (Edge Only) 2 1 1 1 1 1 DL3Z19B596-B A/C Compressor Gasket And O-Ring (Escape/MKC/Edge, 2016-2019 Fusion/MKZ Built On Or After 5-Apr-2016 1 9W7Z19B596-B A/C Compressor Gasket And O-Ring (2015-2016 Fusion/MKZ Built On Or Before 4-Apr-2016) 1 DS7Z19B596-A A/C Compressor Gasket And O-Ring (All Models) CCPZ3B477-B Wheel Bearing Hub Nut (Fusion/MKZ/Edge) CCPZ3B477-G Wheel Bearing Hub Nut (Escape/MKC FWD) CCPZ3B477-C Wheel Bearing Hub Nut (Escape/MKC AWD) W500545S439 Ball Joint Pinch Bolt (Fusion/MKZ/Edge) W520214S442 Lower Ball Joint Nut (Fusion/MKZ) W520214S440 Ball Joint Pinch Nut (Edge) 4S4Z-3N324AA Halfshaft Retaining Strap (Fusion/MKZ/Edge) W520102S442 Halfshaft Retaining Strap Nuts (All Models) W500635S439 Upper PTU Bolts (Escape Built On Or Before 20-Sep2016) W718250S439 Upper PTU Bolts (AWD Only) BB5Z1S177-C Halfshaft Seal (FWD) 1 2 2 2 Fusion/MKZ: 1, Edge: 2 2 1 1 1 5 1 1 http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 4 of 7 9L8Z-1177-C Halfshaft Seal (AWD) 1 CV6Z-7086-A PTU Compression Seal (AWD Only) 1 BB5Z4B422-C YS4Z-3N324AA DG9Z7G273-B Halfshaft Retaining Circlip (All Models) Halfshaft Retaining Strap (Escape/MKC) Halfshaft Washer (All Models) W718507S439 Transmission Support Insulator Bolts (Edge Only) W520205S440 Transmission Support Insulator Nuts (Edge Only) W716200S437 Transmission Fluid Cooler Tube Bolts (Edge Only) W712146S437 Transmission Fluid Cooler Tube Bolts (Fusion/MKZ/Edge Only) W520215S440 Tie Rod End Nut (Fusion/MKZ/Edge) W716075S442 Ball Joint Pinch Bolt (Escape/MKC) W520415S442 Ball Joint Pinch Nut (Escape/MKC) CN1Z7H424-B Intermediate Shaft Seal (AWD Only) 1 1 1 1 1 1 1 1 1 1 1 XO-5W30Q1SP Motorcraft® SAE 5W-30 Premium Synthetic Blend Motor Oil (All Markets Except Canada) 6 CXO-5W30LSP6 Motorcraft® SAE 5W-30 Super Premium Motor Oil (Canada Only) 6 VC-3-B Motorcraft® Orange Concentrated Antifreeze/Coolant (All Markets Except Canada) 1.1 CVC-3-B2 Motorcraft® Orange Concentrated Antifreeze/Coolant (Canada Only) 1.1 TA-26 Motorcraft® Threadlock 262 1 Replace As Necessary CM5Z12029-K Ignition Coil AA5Z9C587-A High Pressure Pump Roller Tappet EJ7Z-9276-B High Pressure Pump Drive Gasket BB5Z2A572-B Brake Vacuum Pump Gasket CJ5Z-9439-A Intake Manifold Gasket W704474S437 Turbo Stud W712458S900 Turbo To Exhaust Stud 4 1 1 1 1 1 1 http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 5 of 7 F2GZ63600A58-A Intermediate Shaft Bushing (AWD Only) W714753S442 Front Brake Caliper Bolts (Escape/MKC) W520203S442 Tie Rod End Nut (Escape/MKC) 1 1 1 Warranty Status: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage And Emissions Warranty Coverage. Warranty/ESP coverage limits/policies are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool. For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap. Labor Times Operation No. Description Time 2017-2019 MKC AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208A 14.7 Hrs. 2017-2019 MKC FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208B 13.6 Hrs. 2017-2019 Escape 4X4 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208C 15.3 Hrs. 2017-2019 Escape 4X2 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208D 13.6 Hrs. 2015-2018 Edge AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208E 15.0 Hrs. 2015-2018 Edge FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208F 13.3 Hrs. 2017-2019 Fusion/MKZ AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208G 14.9 Hrs. 2017-2019 Fusion/MKZ FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long Block (Do Not Use With Any Labor Operations Outside Of This Article) DR192208H 12.9 Hrs. Vehicles Without Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Operation A-H Only) DR192208J 0.6 Hrs. Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe (Can be Claimed With Operation A-H Only) DR192208K 0.8 Hrs. Repair/Claim Coding Causal Part: 6009 Condition Code: D8 Service Procedure For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in this TSB does not require obtaining Prior Approval or completion of a Cost Cap. NOTE: Part availability for this TSB is initially limited and Dealers may experience temporary backorders that will be filled as quickly as possible. Dealers are requested to order parts only when required to complete a customer vehicle repair. http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 6 of 7 1. For Edge/Escape vehicles, proceed to Step 3. For Fusion/MKZ/MKC vehicles, inspect the engine code information label located on the end of the cam cover. (Figures 1-2) Refer to Figure 1 Callout 1 for the engine part number location. Verify that the engine base part number matches the following requirements: (1). Fusion/MKZ - engine base part number is 910 (2). MKC - engine base part number is 206 Figure 1 Item Description 1 Engine part number Figure 2 2. Does the engine base part number match the requirements listed in Step 1? (1). Yes - proceed to Step 3. (2). No - this article does not apply. Refer to the Powertrain Control/Emission Diagnosis (PC/ED) Manual for normal diagnostics. http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019 Page 7 of 7 3. With the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and hold for 5 hours. Refer to the coolant pressure test in Workshop Manual (WSM), Section 303-03A and check for cooling system combustion gases. 4. Did coolant system pressure drop more than 27.57 kPa (4 psi) after 5 hours? (1). Yes - proceed to Step 5. (2). No - this article does not apply. Refer to the PC/ED Manual for normal diagnostics. 5. Remove the spark plugs and, using a borescope or equivalent, inspect and determine if coolant has entered the cylinders. 6. Is coolant present in any cylinder? (1). Yes - remove the engine and replace the long block. Refer to WSM, Section 303-01A. (2). No - this article does not apply. Refer to WSM, Section 303-01 for normal diagnostics. © 2019 Ford Motor Company All rights reserved. NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources. http://www.fordservicecontent.com/Ford_Content/vdirsnet/TSB/EU/~WTSB19-2208/US/E... 7/1/2019