TSB 19-2346

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TECHNICAL SERVICE BULLETIN
2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke
And/Or Illuminated MIL
19-2346
19 December 2019
This bulletin supersedes 19-2208. Reason for update: Replace Awareness/Interim Message
Model:
Ford
2015-2018 Edge
2017-2019 Escape
2017-2019 Fusion
Lincoln
2017-2019 MKC
2017-2019 MKZ
Summary
This article supersedes TSB 19-2208 to update the parts list.
Issue: Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L
EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with
or without an illuminated malfunction indicator lamp (MIL). Diagnostic trouble codes (DTCs) may include
P0300, P0301-P0304, P0316, P0217, P1285 and/or P1299 stored in powertrain control module (PCM).
This may be due to coolant intrusion into the cylinder. To correct the condition, follow the Service
Procedure steps to replace the long block engine assembly.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• One of the following vehicles:
- 2015-2018 Edge
- 2017-2019 Fusion/MKZ built on or before 8-Apr-2019
- 2017-2019 Escape built on or before 16-May-2019
- 2017-2019 MKC built on or before 18-Apr-2019
• 2.0L EcoBoost engine
• Presence of coolant in the engine cylinders, white exhaust smoke and/or a runs rough
condition with or without an illuminated MIL
NOTE: Part availability for this TSB is initially limited and Dealers may experience temporary
backorders that will be filled as quickly as possible. Dealers are requested to order parts only
when required to complete a customer vehicle repair.
NOTE: Parts listed below, other than fluids and chemicals, come in a package of 1 and require 1
individual piece unless otherwise stated.
Parts
Part
Number
6006
Description
-
Quantity
1
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Engine Long Block - Refer To The
Parts Catalog For The VIN Specific
Application
W715618S437
Package Contains 4
Pieces, 4 Pieces Required
EJ7Z-9448-B
-
BE8Z-6731AC
-
W716457S439
Package Contains 4
Pieces, 4 Pieces Required
Subframe Bolts (Edge/Fusion/MKZ)
7N5Z00812-A
Package Contains 1 Piece,
2 Pieces Required
Subframe Bolts (Escape/MKC)
W713095S403
Package Contains 4
Pieces, 4 Pieces Required
Turbo Heat Shield Nuts (All
Models)
W520103S403
Package Contains 4
Pieces, 2 Pieces Required
Tailpipe Fastener (Escape)
W520103S442
Package Contains 4
Pieces, 2 Pieces Required
Tailpipe Fastener
(MKC/Fusion/MKZ)
1
W714265S442
Package Contains 4
Pieces, 4 Pieces Required
Catalytic Converter Fastener (All
Models)
1
CV6Z9450-E
-
EJ7Z6L612-A
-
W713212S300
Torque Converter Nuts
Turbo Gasket (All Models)
Oil Filter Kit (All Models)
Tailpipe Gasket (All Models)
1
1
1
1
2
1
1
1
Turbo To Catalytic Converter
Gasket (All Models)
1
Package Contains 2
Pieces, 2 Pieces Required
Turbo Coolant Tube Washers (All
Models)
1
FT4Z6N652-D
Package Contains 1 Piece,
5 Pieces Required
Turbo Coolant Tube O-Ring (All
Models)
5
F2GZ6K679-A
-
Turbo Oil Supply Tube Washers
(Edge) (Part Of Oil Feed Pipe Kit)
1
W715323S300
Package Contains 2
Pieces, Escape/MKC
Require 2, Fusion/MKZ
Require 4
BB5Z6C683-A
-
EJ7Z6N652-A
-
Turbo Oil Return Tube Gasket (All
Models)
1
FT4Z6N652-E
-
Turbo Oil Return Tube O-ring (All
Models)
1
W520214S442
Package Contains 1 Piece,
3 Pieces Required
Engine Mount Nut (Fusion/MKZ)
W520214S440
Package Contains 2
Pieces, 3 Pieces Required
Engine Mount Nut (Escape/Edge)
W520204S442
Package Contains 4
Pieces, 3 Pieces Required
Engine Mount Nut (Escape/MKC)
W710807S442
Package Contains 4
Pieces, 1 Piece Required
Turbo Oil Supply Tube Washers
(Escape/MKC/Fusion/MKZ)
Turbocharger Oil Filter (All Models)
Engine Mount Nut (All Models)
Escape/MKC 1,
Fusion/MKZ 2
1
3
2
1
1
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W717674S439
Package Contains 4
Pieces, 2 Pieces Required
Engine Mount Bolt (All Models)
1
W716136S442
Package Contains 4
Pieces, 2 Pieces Required
Engine Mount Bolt (Escape)
W716516S442
Package Contains 4
Pieces, 2 Pieces Required
Engine Mount Bolt/Stud Assembly
Fastener (MKC)
1
W712961S450B
-
Steering Column Fastener (Edge
And 2017-2019 Fusion/MKZ Only)
1
W711137S442
Package Contains 4
Pieces, 1 Piece Required
Steering Column Fastener
(Escape/MKC)
1
5F9Z-4682AA
Package Contains 1 Piece,
Escape/MKC/Fusion
Require 6, Edge Require 3
PTU Bolt And Washer Assembly
(AWD Only)
F2GZ4682-A
Package Contains 1 Piece,
3 Pieces Required
RDU Bolt And Washer Assembly
(Edge AWD Only)
3
W712154S439
Package Contains 4
Pieces, 2 Pieces Required
Center Bearing Fastener
(Fusion/MKZ/Edge - AWD Only)
1
W711806S442
Package Contains 4
Pieces, 4 Pieces Required
Center Bearing Fastener, Bracket
To Body (Escape/MKC - AWD
Only)
1
W500020S442
Package Contains 4
Pieces, 2 Pieces Required
Center Bearing Fastener, Bracket
To Center Bearing (Escape/MKC AWD Only)
1
W712503S440
Package Contains 1 Piece,
2 pieces Required
Stabilizer Bar Fastener
(Fusion/MKZ/Edge)
2
W715135S440
Package Contains 4
Pieces, 2 Pieces Required
Stabilizer Bar Fastener
(Escape/MKC)
1
W715623S439
Package Contains 4
Pieces, 4 Pieces Required
Front Brake Caliper Bolts
(Fusion/MKZ/Edge)
1
W715295S439
Package Contains 4
Pieces, 4 Pieces Required
Shock Mount Bolt (Edge Only)
W715490S442
Package Contains 4
Pieces, 2 Pieces Required
Shock Mount Bolt (Escape/MKC
Only)
W520216S440
Package Contains 4
Pieces, 4 Pieces Required
Shock Mount Nut (Edge Only)
DL3Z19B596-B
-
A/C Compressor Gasket And
O-Ring (All Models)
1
DS7Z19B596-A
-
A/C Compressor Gasket And
O-Ring (All Models)
1
CCPZ3B477-B
Package Contains 1 Piece,
2 Pieces Required
Wheel Bearing Hub Nut
(Fusion/MKZ/Edge)
2
CCPZ3B477-G
Package Contains 1 Piece,
2 Pieces Required
Wheel Bearing Hub Nut (Escape
FWD/MKC)
2
CCPZ3B477-C
Package Contains 1 Piece,
2 Pieces Required
Wheel Bearing Hub Nut (Escape
AWD)
2
W500545S439
Package Contains 4
Pieces, 2 Pieces Required
Ball Joint Pinch Bolt
(Fusion/MKZ/Edge)
1
1
Escape/MKC/Fusion
6, Edge 3
1
2
1
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W520214S442
Package Contains 1 Piece,
2 Pieces Required
W520214S440
Package Contains 2
Pieces, 2 Pieces Required
4S4Z3N324-AA
-
DG9Z7G273-B
Package Contains 1 Piece,
2 Pieces Required
Halfshaft Washer (All Models)
W718507S439
Package Contains 4
Pieces, 4 Pieces Required
Transmission Support Insulator
Bolts (Edge Only)
1
W520205S440
Package Contains 4
Pieces, 1 Piece Required
Transmission Support Insulator
Nuts (Edge Only)
1
W716200S437
Package Contaisn 4
Pieces, 1 Pieces Required
Transmission Fluid Cooler Tube
Bolts (Edge Only)
1
W712146S437
Package Contaisn 4
Pieces, 1 Pieces Required
Transmission Fluid Cooler Tube
Bolts (Fusion/MKZ/Edge Only)
1
W520215S440
Package Contains 4
Pieces, 2 Pieces Required
Tie Rod End Nut
(Fusion/MKZ/Edge)
1
W716075S442
Package Contains 4
Pieces, 2 Pieces Required
Ball Joint Pinch Bolt (Escape/MKC)
W520415S442
Package Contains 4
Pieces, 2 Pieces Required
Ball Joint Pinch Nut (Escape/MKC)
EJ7Z9J323-B
-
W718059S442
Package Contains 2
Pieces, 2 Pieces Required
High Pressure Fuel Pump
Fasteners
AG9Z9P847-A
Package Contains 1 Piece,
4 Pieces Required
Fuel Injector Clips
AA5Z9E583-A
-
W500313S437
Package Contains 4
Pieces, 5 Pieces Required
BG9Z9229-A
Kit Contains 4 Pieces, 4
Pieces Required
9L8Z6G004-E
-
1L5Z-6379AA
Lower Ball Joint Nut (Fusion)
Ball Joint Pinch Nut (Edge/MKZ)
Halfshaft Retaining Strap
(Fusion/MKZ/Edge)
High Pressure Fuel Tube
High Pressure Fuel Pump O-ring
Fuel Rail Fasteners
Injector Teflon Seals/O-rings
CHT2 Sensor
Contains 4 Pieces, 6 Pieces
Flex Plate Fasteners
Required
Engine Dowel (Engine To
Transmission Interface)
2
1
1
2
1
1
1
1
4
1
2
1
1
2
W716841S900
Package Contains 4
Pieces, 2 Pieces Required
1
XO-5W30Q1SP
-
Motorcraft® SAE 5W-30 Premium
Synthetic Blend Motor Oil (All
Markets Except Canada)
As Required
CXO-5W30LSP6
-
Motorcraft® SAE 5W-30 Super
Premium Motor Oil (Canada Only)
As Required
VC-3-B
-
Motorcraft® Orange Concentrated
Antifreeze/Coolant (All Markets
Except Canada)
As Required
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CVC-3-B2
-
Motorcraft® Orange Concentrated
Antifreeze/Coolant (Canada Only)
As Required
TA-26
-
Motorcraft® Threadlock 262
As Required
W520204S440
Package Contains 4
Pieces, 3 Pieces Required
Engine Mount Nut (MKC)
W520102S442
Package Contains 4
Pieces, 2 Pieces Required
Halfshaft Retaining Strap Nut (All
Models)
W718250S439
Package Contains 5
Pieces, 5 Pieces Required
Upper PTU Bolt (AWD Only)
BB5Z1S177-C
-
9L8Z-1177-C
-
Halfshaft Seal (AWD)
1
CV6Z7086-A
-
PTU Compression Seal (AWD
Only)
1
BB5Z4B422-C
-
Halfshaft Retaining Circlip (All
Models)
1
YS4Z3N324-AA
-
Halfshaft Retaining Strap
(Escape/MKC)
1
CN1Z7H424-B
-
Intermediate Shaft Seal (AWD
Only)
1
Halfshaft Seal (FWD)
1
1
1
1
Replace Only If Necessary
CM5Z12029-K
Package Contains 1 Piece
AA5Z9C587-A
Package Contains 1 Piece
Ignition Coil
High Pressure Pump Roller Tappet
EJ7Z-9276-B Package Contains 1 Piece High Pressure Pump Drive Gasket
BB5Z2A572-B
Package Contains 1 Piece
Brake Vacuum Pump Gasket
CJ5Z-9439-A Package Contains 4 Pieces Intake Manifold Gasket
W704474S437
Package Contains 4 Pieces
W712458S900
Package Contains 4 Pieces
F2GZ63600A58-A
Turbo Stud
Turbo To Exhaust Stud
As Needed
As Needed
As Needed
As Needed
As Needed
As Needed
As Needed
Package Contains 1 Piece Intermediate Shaft Bushing (AWD
Only)
As Needed
W714753S442
Package Contains 4 Pieces Front Brake Caliper Bolts
(Escape/MKC)
As Needed
W520203S442
Package Contains 4 Pieces
As Needed
Tie Rod End Nut (Escape/MKC)
CJ5Z-8255-A Package Contains 1 Piece Coolant Outlet Adapter O-ring
As Needed
1S7Z-6B752- Package Contains 1 Piece Crankcase Oil Vent Separator
AA
Gasket (All Models)
As Needed
3M4Z8255-A
Package Contains 1 Piece
Thermostat Gasket (All Models)
As Needed
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Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool. For repairs covered by the NVLW, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
Labor Times
Operation
No.
Description
Time
2017-2019 MKC AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346A
14.7
Hrs.
2017-2019 MKC FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346B
13.6
Hrs.
2017-2019 Escape 4X4 2.0L EcoBoost: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346C
15.3
Hrs.
2017-2019 Escape 4X2 2.0L EcoBoost: Diagnose And Replace The Engine
Long Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346D
13.6
Hrs.
2015-2018 Edge AWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346E
15.0
Hrs.
2015-2018 Edge FWD 2.0L EcoBoost: Diagnose And Replace The Engine Long
Block (Do Not Use With Any Labor Operations Outside Of This Article)
DR192346F
13.3
Hrs.
2017-2019 Fusion/MKZ AWD 2.0L EcoBoost: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)
DR192346G
14.9
Hrs.
2017-2019 Fusion/MKZ FWD 2.0L EcoBoost: Diagnose And Replace The
Engine Long Block (Do Not Use With Any Labor Operations Outside Of This
Article)
DR192346H
12.9
Hrs.
Vehicles Without Lane Departure: Additional Time To Check And Correct Front
Toe (Can be Claimed With Operation A-H Only)
DR192346J
0.6
Hrs.
Vehicles With Lane Departure: Additional Time To Check And Correct Front Toe
(Can be Claimed With Operation A-H Only)
DR192346K
0.8
Hrs.
Repair/Claim Coding
Causal Part:
6009
Condition Code: D8
Service Procedure
For repairs covered by the New Vehicle Limited Warranty, completion of the procedure outlined in
this TSB does not require obtaining Prior Approval or completion of a Cost Cap.
NOTE: Part availability for this TSB is initially limited and Dealers may experience temporary
backorders that will be filled as quickly as possible. Dealers are requested to order parts only
when required to complete a customer vehicle repair.
1. For Edge/Escape vehicles, proceed to Step 3. For Fusion/MKZ/MKC vehicles, inspect the engine code
information label located on the end of the cam cover. Refer to Figure 1 Callout 1 for the engine part
number. Verify that the engine base part number matches the following requirements:
(1). Fusion/MKZ - engine base part number is 910
(2). MKC - engine base part number is 206
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Figure 1
Item
Description
1
Engine part number
Figure 2
2. Does the engine base part number match the requirements listed in Step 1?
(1). Yes - proceed to Step 3.
(2). No - this article does not apply. Refer to the Powertrain Control/Emission Diagnosis (PC/ED)
Manual for normal diagnostics.
3. With the engine at normal operating temperature, pressurize the cooling system to 138 kPa (20 psi) and
hold for 5 hours. Refer to the coolant pressure test in Workshop Manual (WSM), Section 303-03A and
check for cooling system combustion gases.
4. Did coolant system pressure drop more than 27.57 kPa (4 psi) after 5 hours?
(1). Yes - proceed to Step 5.
(2). No - this article does not apply. Refer to the PC/ED Manual for normal diagnostics.
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5. Remove the spark plugs. Using a borescope or equivalent, inspect and determine if coolant has
entered the cylinders.
6. Is coolant present in any cylinder?
(1). Yes - remove the engine and replace the long block. Refer to WSM, Section 303-01.
• NOTE: Advise the customer that some odor may be present after the repair has been completed until the
residual coolant dissipates from the exhaust.
(2). No - this article does not apply. Refer to WSM, Section 303-01 for normal diagnostics.
© 2019 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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