TSB 23-2123

4/28/23, 8:52 AM
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TECHNICAL SERVICE BULLETIN
10R80 - Harsh/Delayed Engagement And/Or Harsh/Delayed Shift
23-2123
13 April 2023
This bulletin supersedes 22-2139.
Model:
Ford
2018-2021 Expedition
2017-2020 F-150
2018-2021 Mustang
2019-2023 Ranger
Lincoln
2018-2021 Navigator
Summary
This article supersedes TSB 22-2139 to update vehicle model years affected.
Issue: Some 2017-2020 F-150, 2018-2021 Expedition/Navigator/Mustang and 2019-2023 Ranger vehicles equipped
with a 10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift. It is possible the
vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751,
P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705,
P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in
the powertrain control module (PCM) or transmission control module (TCM). This may be due to incompatibility of the
adaptive calibration to adapt to hardware break-in over time. To correct the condition, follow the Service Procedure
steps to overhaul the main control valve body and/or perform an adaptive learning drive cycle.
Action: Follow the Service Procedure to correct the condition on vehicles that meet all of the following criteria:
• One of the following vehicles:
- 2017-2020 F-150
- 2018-2021 Expedition/Navigator/Mustang
- 2019-2023 Ranger
• 10R80 automatic transmission
• At least one of the following symptoms:
- Harsh engagement
- Harsh shift
- Delayed shift
Parts
Service Part
Number
Quantity
Description
Unit of
Issue
Piece
Quantity
W712658-S439
1
Solenoid Retaining Plate Bolt
4
2
HL3Z-7G007-A
6
Solenoid Retaining Clips
1
6
W520113-S440
1
Stabilizer Bar Bracket Nuts
4
4
W715131-S442
1
Transmission Fluid Cooler Tube Bolt
4
1
JL1Z-7N134-A
1
Park Override Bolt (Rotary Gear Shift)
1
1
W718353-S900
1
Transmission Mount Bolt (4WD) F-150
4
4
W711140-S901
1
Transmission Mount Bolt (RWD) F-150
4
3
XT-12-QULV
As
Motorcraft® MERCON® ULV Automatic
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Needed
Transmission Fluid
Quantity refers to the amount of the service part number required to repair the vehicle.
Unit of Issue refers to the number of individual pieces included in a service part number package.
Piece Quantity refers to the total number of individual pieces required to repair the vehicle.
As Needed indicates the amount of the part may vary and/or is not a whole number. Parts can be billed out as nonwhole numbers, including less than 1.
Parts
Parts To Inspect And Replace Only If Necessary
Service Part
Number
Quantity Description
Unit of
Issue
Piece
Quantity
HL3Z-7A191-B
If
Fluid Pan Gasket
Needed
1
1
HL3Z-7A098-A
If
Fluid Filter
Needed
1
1
HL3Z-7J227-A
If
Auxiliary Pump Tube O-ring (Auto-Stop-Start)
Needed
1
1
HL3Z-7G199-A
If
Auxiliary Pump Tube Seal (Auto-Stop-Start)
Needed
1
1
HL3Z-7A248-D
If
Transmission Fluid Pump Seal
Needed
1
1
7T4Z-7Z302-A
If
Transmission Fluid Filter Seal
Needed
1
1
5L7Z-7J324-A
If
Transmission Fluid Cooler Tube Backing Ring
Needed
2
2
5L7Z-7D285-A
If
Transmission Fluid Cooler Tube Seal
Needed
2
2
HL3Z-7Z490-E
If
Chanel Plate
Needed
1
1
JL3Z-7Z490-D
If
Separator Plate (Mustang, Built On Or Before 13-JanNeeded 2021)
1
1
JL1Z-7Z490-C
If
Separator Plate (Expedition With Rotary Gear Shift
Needed Knob, Navigator)
1
1
JL3Z-7Z490-E
If
Separator Plate (Expedition With Column Shift, Ranger,
Needed 2018-2020 F-150)
1
1
HL3Z-7Z490-D
If
Separator Plate (2017 F-150)
Needed
1
1
L1MZ-7Z490-J
If
Separator Plate (2021 Mustang, Built On Or After 14Needed Jan-2021)
1
1
If Needed indicates the part is not mandatory.
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions Warranty/Service
Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP) coverage. Limits/policies/prior
approvals are not altered by a TSB. NVLW/Emissions Warranty/SPW/SSP/ESP coverage limits are determined by
the identified causal part and verified using the OASIS part coverage tool.
Labor Times
Description
All vehicles: Retrieve DTCs, (No) Reprogram The Transmission Strategy Download Into The
PCM/TCM And Perform Adaptive Learning Drive Cycle (No) Repair Complete (Do Not Use
With Any Other Labor Operations)
Operation
No.
232123A
Time
0.8
Hrs.
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2018-2020 F-150 4X4 5.0L: Retrieve DTCs, (Yes) Overhaul The Main Control Valve Body And
Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor Operations)
232123B
4.9
Hrs.
2018-2020 F-150 4X4 5.0L: Retrieve DTCs, (No) Reprogram The Transmission Strategy
Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes) Overhaul The
Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any
Other Labor Operations)
232123C
5.5
Hrs.
2018-2020 F-150 4X2 5.0L: Retrieve DTCs, (Yes) Overhaul The Main Control Valve Body And
Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor Operations)
232123D
4.7
Hrs.
2018-2020 F-150 4X2 5.0L: Retrieve DTCs, (No) Reprogram The Transmission Strategy
Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes) Overhaul The
Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any
Other Labor Operations)
232123E
5.3
Hrs.
2018-2020 F-150 4X2/4X4 3.0L: Retrieve DTCs, (Yes) Overhaul The Main Control Valve Body
And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor Operations)
232123F
4.0
Hrs.
2018-2020 F-150 4X2/4X4 3.0L: Retrieve DTCs, (No) Reprogram The Transmission Strategy
Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes) Overhaul The
Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any
Other Labor Operations)
232123G
4.6
Hrs.
2017-2020 F-150 4X4 Raptor 3.5L EcoBoost: Retrieve DTCs, (Yes) Overhaul The Main Control
Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor
Operations)
232123H
4.1
Hrs.
2017-2020 F-150 4X4 Raptor 3.5L EcoBoost: Retrieve DTCs, (No) Reprogram The
Transmission Strategy Download Into The PCM/TCM And Perform Adaptive Learning Drive
Cycle (Yes) Overhaul The Main Control Valve Body And Perform Adaptive Learning Drive
Cycle (Do Not Use With Any Other Labor Operations)
232123J
4.7
Hrs.
2017-2020 F-150 4X2/4X4 3.5L EcoBoost: Retrieve DTCs, (Yes) Overhaul The Main Control
Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor
Operations)
232123K
4.5
Hrs.
2017-2020 F-150 4X2/4X4 3.5L EcoBoost: Retrieve DTCs, (No) Reprogram The Transmission
Strategy Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes)
Overhaul The Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not
Use With Any Other Labor Operations)
232123L
5.2
Hrs.
2017-2020 F-150 4X2/4X4 2.7L EcoBoost: Retrieve DTCs, (Yes) Overhaul The Main Control
Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor
Operations)
232123M
4.5
Hrs.
2017-2020 F-150 4X2/4X4 2.7L EcoBoost: Retrieve DTCs, (No) Reprogram The Transmission
Strategy Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes)
Overhaul The Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not
Use With Any Other Labor Operations)
232123N
5.1
Hrs.
2019-2023 Ranger 4X2/4X4: Retrieve DTCs, (Yes) Overhaul The Main Control Valve Body And
Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor Operations)
232123P
4.0
Hrs.
2019-2023 Ranger 4X2/4X4: Retrieve DTCs, (No) Reprogram The Transmission Strategy
Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes) Overhaul The
Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any
Other Labor Operations)
232123Q
4.6
Hrs.
2018-2021 Expedition/Navigator 4X2/4X4: Retrieve DTCs, (Yes) Overhaul The Main Control
Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor
Operations)
232123R
4.6
Hrs.
2018-2021 Expedition/Navigator 4X2/4X4: Retrieve DTCs, (No) Reprogram The Transmission
Strategy Download Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes)
Overhaul The Main Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not
Use With Any Other Labor Operations)
232123S
5.3
Hrs.
2018-2021 Mustang: Retrieve DTCs, (Yes) Overhaul The Main Control Valve Body And
Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other Labor Operations)
232123T
3.9
Hrs.
2018-2021 Mustang: Retrieve DTCs, (No) Reprogram The Transmission Strategy Download
Into The PCM/TCM And Perform Adaptive Learning Drive Cycle (Yes) Overhaul The Main
232123U
4.5
Hrs.
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Control Valve Body And Perform Adaptive Learning Drive Cycle (Do Not Use With Any Other
Labor Operations)
Repair/Claim Coding
Causal Part:
7A100
Condition Code: 49
Service Procedure
1. Are any of the following DTCs present: P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771,
P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734,
P0735, P0736, P076F, P07D9, P07F6 and/or P07F7?
(1). Yes - proceed to Step 4.
(2). No - proceed to Step 2.
2. Reprogram the transmission strategy download into the PCM/TCM. Perform the adaptive learning drive cycle.
Refer to Workshop Manual (WSM), Section 307-01.
3. Does the vehicle still exhibit the condition after performing the transmission strategy download and adaptive
learning drive cycle?
(1). Yes - proceed to Step 4.
(2). No - repair is complete.
4. Overhaul the main control valve body and road test vehicle following the adaptive learning drive cycle. Refer to
WSM, Section 307-01.
(1). Upon removal of the transmission fluid pan, metal flakes may be present on the magnet. This is a normal
condition. (Figure 1)
Figure 1 - Example of a normal amount of metal flakes on the transmission fluid pan magnet
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy which
allows the vehicle's computer to learn the transmission's unique parameters and improve shift quality. When
the adaptive strategy is reset, the computer will begin a relearning process. This relearning process may
result in firmer than normal upshifts and downshifts for several days.
© 2023 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and
equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information
that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do not assume that a condition
described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy
and Extended Service Plan documentation determine Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.
The information in this Technical Service Bulletin (TSB) was current at the time of printing. Ford Motor Company reserves the right to supersede
this information with updates. The most recent information is available through Ford Motor Company's on-line technical resources.
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