VWM1407

Maintenance Information
SAGA Communication
Number: VWM-14-07
Subject: Carefree Maintenance and VW Care Maintenance Plans
Interim AdBlue Refills -– Diesel Engines Model Year
2015 and Newer
Date: Nov. 10, 2014
This document conveys
Volkswagen SAGA information.
This communication contains important information and SAGA claim entry requirements for interim AdBlue
refills under the Carefree Maintenance and VW Care Maintenance plans for Model Year 2015 and newer
VW models with Diesel Engines.
AdBlue refills are already included in each regularly-scheduled maintenance interval under the VW
Carefree Maintenance program (10K) and in VW Care Maintenance plans. Additionally, an AdBlue refill
will be covered between scheduled maintenance intervals when the AdBlue warning light activates during
the coverage period.
Claim Type
Service Number
Damage Code
1MA
S12
Carefree Maintenance
VW Care
(Up to 10K Service)
Maintenance Plans
2688 - Reductive Agent
0010 - Repair as instructed
Blank
Damage Location
444
Part Manufacturer Code
Labor Operation
Material (Part No.)
26 88 35 XX** - AdBlue, select as causal
GUS052910A3 - AdBlue
** Refer to ElsaPro for details. Coding may vary by model or engine.
Questions? Contact the Warranty Helpline at 1-866-306-8447 or [email protected].
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