Thomas Built Buses Saf-t-liner C2 2011

Vehicle Details: Recalls, Investigations, Service Bulletins

Below you will find all available information on the 2011 THOMAS BUILT BUSES Saf-t-liner C2.

ManufacturerKnown WMI(s)Fuel Type
THOMAS BUILT BUSES
THOMAS BUILT BUSES VIN Decoder

Use the box here to look up VINs from THOMAS BUILT BUSES as well as other manufacturers

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Sub-models: - Saf-t-liner C2 School Bus - Saf-t-liner C2 Non-school Bus -

Frequently Asked Questions
  • Are there recalls for the 2011 THOMAS BUILT BUSES Saf-t-liner C2?
     - There are 46 recall(s) for the 2011 THOMAS BUILT BUSES Saf-t-liner C2, additional information is below.
NHTSA Mandated Recalls
  • Recall 147759 [USA]: The dragging brakes may lead to high temperatures at the wheel end, increasing the risk of smoke and fire, possibly resulting in the bus having to be evacuated, which can increase the risk of injury.

  • Recall 126711 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  • Recall 122843 [USA]: In the event of a crash, an unsecured wheelchair may increase the risk of injury.

  • Recall 122799 [USA]: In the event of a crash, an unsecured wheelchair may increase the risk of injury.

  • Recall 115570 [USA]: If the bearings move out of position, the stowed platform may have excessive movement resulting in failure of the platform mounting. this failure could cause the wheel chair lift platform to fall out of the vehicle when the doors are opened, increasing the risk of injury for the lift operator.

  • Recall 112917 [USA]: If the stem corrodes, the door handle could detach from the emergency door opening mechanism, delaying the opening of the door and the evacuation of the bus. in the event of an emergency, this may increase the risk of injury to the bus occupants.

  • Recall 100475 [USA]: The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.

  • Recall 93615 [USA]: If this occurs, the fan belt may lose engagement of the water pump, allowing the cooling system to overheat. this may result in exceeding temperature limits, potentially disabling the school bus. if the school bus is occupied when it becomes disabled, the occupants would need to exit the vehicle and be transferred to another vehicle, putting them at risk of injury.

  • Recall 95696 [USA]: In the event of an emergency, egress of the bus may be hindered possibly resulting in injury to the vehicle occupants.

  • Recall 91120 [USA]: A wheelchair occupant may defeat or ride over the insufficiently latched roll stop. if this occurs when the lift platform is in an elevated position, the wheelchair?s occupant could fall and sustain injury.

  • Recall 94895 [USA]: An electrical fault or short circuit may result in a fire.

  • Recall 66211 [USA]: If the inlet or outlet sections disconnect, hot exhaust gases can vent prior to exiting the tailpipe, creating the risk of combustion and a fire. if both clamps fail, there is a risk in some applications that the doc/dpf housing may detach completely, creating a road hazard.

  • Recall 76539 [USA]: A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.

  • Recall 76409 [USA]: If sufficient arcing occurs, the fuse holder may melt, and a vehicle fire may occur.

  • Recall 70482 [USA]: The seat could drop unexpectedly without prior warning and could cause momentary loss of steering control, possibly resulting in a crash.

  • Recall 79934 [USA]: Unexpected shutdown of a vehicle may increase the risk of a crash. overheating of the aftertreatment device without engine shutdown may result in a fire.

  • Recall 74112 [USA]: A short circuited grid heater could result in a vehicle fire and injury to vehicle occupants.

  • Recall 66871 [USA]: If the park feature does not engage, the vehicle can move without warning, possibly resulting in personal injury or a crash.

  • Recall 69315 [USA]: The stop lamps may not properly indicate that the service brakes are applied which may lead to a crash without warning.

  • Recall 68142 [USA]: Malfunctioning warning lights during the loading and unloading process could put the students at risk of injury.

  • Recall 87778 [USA]: In the event of a crash or sudden maneuver, the seat cushion may unlatch exposing the seat frame to the vehicle's occupants possibly resulting in injury.

  • Recall 67629 [USA]: A loose brake pedal increases the risk of a crash.

  • Recall 73773 [USA]: Loose or missing fasteners may allow the rear suspension to become misaligned, increasing the risk of a crash.

  • Recall 2017636 [Canada]: Accessories

  • Recall 2015290 [Canada]: Structure

  • Recall 2013377 [Canada]: Lights and instruments

  • Recall 2011143 [Canada]: Accessories

  • Recall 2010130 [Canada]: Lights and instruments

  • Recall 2010251 [Canada]: Other

  • Recall 2018028 [Canada]: Accessories

  • Recall 2017359 [Canada]: Structure

  • Recall 2015395 [Canada]: Accessories

  • Recall 2014330 [Canada]: Accessories

  • Recall 2013378 [Canada]: Lights and instruments

  • Recall 2012416 [Canada]: Engine

  • Recall 2012261 [Canada]: Other

  • Recall 2011417 [Canada]: Electrical

  • Recall 2011338 [Canada]: Engine

  • Recall 2011142 [Canada]: Accessories

  • Recall 2010077 [Canada]: Other

  • Recall 2010130 [Canada]: Lights and instruments

  • Recall 2010188 [Canada]: Other

  • Recall 2010251 [Canada]: Other

  • Recall 2010339 [Canada]: Engine

  • Recall 2010353 [Canada]: Seats and restraints

  • Recall 2009338 [Canada]: Brakes

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SS468968 - UNKNOWN OR OTHER: Ss 468968 tbb warning lights cracking
  • SS468907 - STRUCTURE: Ss 468907 tbb luggage chain mounting brackets supports
  • PAB040-2020 - LATCHES/LOCKS/LINKAGES: Thomas built buses product awareness bulletin on rh 3 pos switch for electric operated entrance door
  • PAB036-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on lettering changes - notification
  • PAB035-2020 - SERVICE BRAKES, AIR:DISC: Thomas built buses product awareness bulletin on axial mounted air disc brake caliper for saf-t-liner c2
  • PAB033-2020 - TIRES: Thomas built buses product awareness bulletin on hankook dh37 drive tire/ spare tire
  • PAB028-2020 - EQUIPMENT ADAPTIVE/MOBILITY: Thomas built buses product awareness bulletin on heater hose changes
  • PAB026-2020 - SEATS: Thomas built buses product awareness bulletin on national driver⿿s seat update
  • PAB025-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on jouley warranty update
  • PAB024-2020 - ENGINE AND ENGINE COOLING: Thomas built buses product awareness bulletin on my2020 dd5 engine updates
  • PAB014-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on defender composite stop arm changes
  • PAB011-2020 - BACK OVER PREVENTION: Thomas built buses product awareness bulletin on c2 backup camera package changes
  • PAB010-2020 - ENGINE AND ENGINE COOLING: Thomas built buses product awareness bulletin on buy america cummins b6.7 engine
  • PAB009-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on roof top lettering (addendum)
  • PAB007-2020 - ELECTRICAL SYSTEM: Thomas built buses product awareness bulletin on 12v outlets update
  • PAB006-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on defender electric crossing arm
  • PAB005-2020 - WHEELS: Thomas built buses product awareness bulletin on alcoa wheel update ⿿ c2
  • PAB004-2020 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Thomas built buses product awareness bulletin on esc on c2 with psi lpg engine and hydraulic brakes
  • PAB002-2020 - EQUIPMENT: Thomas built buses product awareness bulletin on power outlet
  • PAB001-2020 - LATCHES/LOCKS/LINKAGES: Thomas built buses product awareness bulletin on auto reversing door update â¿¿ c2
  • PAB048-2019 - EQUIPMENT: Thomas built buses product awareness bulletin on data book update
  • PAB045-2019 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Thomas built buses product awareness bulletin on lpg update
  • PAB044-2019 - ENGINE AND ENGINE COOLING: Thomas built buses product awareness bulletin on dd5 piston standardization
  • PAB043-2019 - EQUIPMENT: Thomas built buses product awareness bulletin on lettering update
  • PAB042-2019 - POWER TRAIN: Thomas built buses product awareness bulletin on allison 7 year warranty
  • PAB041-2019 - ENGINE AND ENGINE COOLING: Thomas built buses product awareness bulletin on cummins 6.7l update - radiator
  • PAB040-2019 - ELECTRICAL SYSTEM: Thomas built buses product awareness bulletin on alternator update ⿿ c2
  • PAB039-2019 - LATCHES/LOCKS/LINKAGES: Thomas built buses product awareness bulletin on suspension auto-reversing door
  • PAB038-2019 - SEATS: Thomas built buses product awareness bulletin on freedman seating update
  • PAB036-2019 - SUSPENSION: Thomas built buses product awareness bulletin on hendrickson tapered leaf springs
  • PAB035-2019 - EQUIPMENT: Thomas built buses product awareness bulletin on slide ⿿ n click update
  • PAB034-2019 - EQUIPMENT: Thomas built buses product awareness bulletin on next generation pv360
  • PAB032-2019 - EQUIPMENT: Thomas built buses product awareness bulletin on new standard c2 black grille
  • PAB031-2019 - POWER TRAIN: Thomas built buses product awareness bulletin on allison 2550 pts w/ detroit engine (dd5)
  • WI21-009 - ENGINE AND ENGINE COOLING: Warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. The updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after ap
  • SF539 - VEHICLE SPEED CONTROL: Sf539 tbb saf-t-liner c2 entrance door welds
  • SBT35-004 - POWER TRAIN: Thomas built buses service bulletin for axle flange gasket replaced with o-ring. Daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 1
  • WP20-018R - POWER TRAIN: Revised warranty policy letter for alliance/mascot aftermarket warranty and claim filing. Revisions are in blue. With mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been
  • WP20-018 - EQUIPMENT ADAPTIVE/MOBILITY: Warranty policy letter for alliance/mascot aftermarket warranty and claim filing. With mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been added to owl. Remanufactured a
  • SBT54-025 - EQUIPMENT: Thomas built bus service bulletin for when troubleshooting powernet issues, use the bct-460dtna powernet assessment tool. As of may 29, 2018, the autometerÿ® is the only daimler-approved tool for troubleshooting vehicle powernet issues.
  • TechTalk4725 - EQUIPMENT: Tech talk discussion about power steering fluid.
  • 20TS-05 - ENGINE AND ENGINE COOLING: Technical service letter for epa10, ghg14, ghg17 diesel particulate filter (dpf) compatibility. Note: this document supersedes 14 ts-25 and 15 ts-8. Detroit diesel has determined that some, diesel particulate filters (dpfs) are compatible i
  • WI20-011 - EQUIPMENT: Warranty information letter for detroit and tbb parchment format update. In the continuing effort to standardize across brands, dtna is pleased to announce that detroit diesel corporation (detroit) and thomas built bus (tbb) parchments will
  • SB60-171 - STRUCTURE:BODY:DOOR : Service bulletin for guidelines for cleaning and disinfecting cab surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d
  • WI20-008 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty information letter for warranty training online. Dtna is pleased to announce the release of new warranty-related training videos. The videos provide warranty content in short instructional videos that are available on demand throug
  • WP20-007 - EQUIPMENT: Warranty policy letter for chassis progressive damage policy change. Effective for repair orders opened on or after april 27, 2020, if an authorized service location installed a part which later has a warrantable failure, progressive damage
  • WP20-006 - EQUIPMENT: Warranty policy letter for handling for authorized service location part transfers. To promote 24-hour throughput and maximum efficiency, dtna is adjusting multiple handling policies: launching a new handling allowance for parts ordered fr
  • WP20-005 - EQUIPMENT: Warranty policy letter for handling change: over the counter aftermarket parts replacement program. Dtna is pleased to announce that handling will increase to 33% for misc. Replacement part type claims filed under the over the counter (otc)
  • WI20-004 - EQUIPMENT: Warranty information letter for warranty long block program change. The detroit reman long block program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
  • 02.2020 Campaign - EQUIPMENT: Open recall and field service campaigns report send out to dealers, general managers, service managers and warranty managers
  • 19TS-6 - ELECTRICAL SYSTEM: The modified parked regeneration strategy has been standard on ghg17 units since the start of ghg17 production and was added to epa10 and ghg14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
  • sbt54024 - VEHICLE SPEED CONTROL: Sbt54024 icu odometer programming
  • sbt54025 - ELECTRICAL SYSTEM: Sbt54025 powernet troubleshooting guide batteries, path, alternator, and starter
  • sb60163 - STRUCTURE: Service bulletin-sb60163 adding floor support for vehicles with automatic or automated transmissions
  • DOC-1033979 - ELECTRICAL SYSTEM:WIRING: Service solution: 1033979 tbb main harness wiring improvement recall
  • SF540 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tbb saf-t- liner c2 battery cables
  • sbt0002 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical publications ordering
  • ICI19-008 TBB SF - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tbb sf539 ? Termination date extended
  • SF539 TBB SF539 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Sf539 tbb sf539 ? Termination date extended
  • SF540 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tbb saf-t- liner c2 battery cables
  • sbt0002 - EQUIPMENT: Technical publications ordering
  • DOC-1034175 - VISIBILITY: Ss:1034175 tbb removing window stops from passenger windows
  • sbt00010 - EQUIPMENT: Reminder: paper service bulletin mailings are discontinued
  • DOC-1033979 - ELECTRICAL SYSTEM:WIRING: Service solution: 1033979 tbb main harness wiring improvement recall
  • ICI19-008 TBB SF - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tbb sf539 ? Termination date extended
  • SF539 TBB SF539 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Sf539 tbb sf539 ? Termination date extended
  • SF540 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES: Tbb saf-t- liner c2 battery cables
  • sbt0002 - EQUIPMENT: Technical publications ordering
  • 1212-18 - ENGINE (PWS): Service information bulletin- exhaust gas recirculation crossover pipe
  • 1213-18 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Service information bulletin
  • 1208-18 - ENGINE (PWS): Service information bulletin- oil present at the turbocharger compressor housing
  • sbu00016 - EQUIPMENT: Service bulletin paper copy mailings are discontinued
  • sbt00010 - EQUIPMENT: Service bulletin paper copy mailings are discontinued
  • SF539 - STRUCTURE:BODY:DOOR : Tbb saf-t-liner c2 entrance door welds
  • DOC-1033915 - EQUIPMENT: Service bulletin 1033915- tbb evaporator field fix support
  • DOC-1033858 - EQUIPMENT: Service solution: 1033858 tbb replacing stop sign on the c2 with defender stop sign
  • SF571 FCCC Bus C - ENGINE AND ENGINE COOLING: Field service campaign: fccc bus chassis heater hoses
  • SF539 TBB Saf-T- - STRUCTURE: Field service campaign: tbb saf-t-liner c2 entrance door welds
  • sbt88001 - EQUIPMENT: Sbt88001 new grille design
  • fp00020 - EQUIPMENT:OTHER:LABELS: FP00020 replacing gross vehicle weight rating (gvwr) certification labels
  • sbu88004 - EQUIPMENT: A new design for the saf-t-liner c2 grille went into prduction on february 5, 2018. The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be
  • sbt88001 - EQUIPMENT: A new design for the s2 grille went into prduction on february 5, 2018. The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, an
  • fp00020 - EQUIPMENT:OTHER:LABELS: If a gvwr certification label is lost or damaged, freightliner will supply a duplicate label. Log on to dtnaconnect.Com and under "dtnaconnect resources", select the "tool and services" plus sign. Select "request for certification label or
  • DOC-1033383 - EQUIPMENT ADAPTIVE/MOBILITY: Ss: 103383 tbb dash heater baffel/control arm parts numbers
  • ICI18-006 TBB FL - EQUIPMENT: Ici18-006 tbb fl743 ? Revised bulletintbb fl743 ? Revised bulletin
  • ICI18-013 TBB FL - EQUIPMENT ADAPTIVE/MOBILITY: Ici18-013 tbb fl761 & fl765 ? Interim recall notices
  • sbt5410 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Sbt5410 replacing battery drawer slides
  • 33-2 - POWER TRAIN: 33-2- bearing spacer replacement, conmet preset steer hubs
  • 35-2 - POWER TRAIN: 35-2- bearing spacer replacement, conmet preset drive hubs
  • sbt0001 - EQUIPMENT: Sbt0001 validity list thomas bus
  • sbt4205 - SERVICE BRAKES, AIR: Sbt4205 bendix air disc brake thermal overload issues
  • sbt5420 - ELECTRICAL SYSTEM: Sbt5420 guidelines for repairing or replacing an electrical harness
  • ICI18-013 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ici18-013 tbb fl761 & fl765 ? Interim recall notices
  • 04 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 04 required tools for warrantable repair c2 13-04a
  • sbt3102 - EQUIPMENT: Sbt3102 huck-spin 2 changeover
  • sbt5421 - EQUIPMENT: Sbt5421 nexiq usb-link upgrade and diagnostic connector
  • OlFL685 TBB - STRUCTURE: Olfl685 tbb interim-us tbb emergency door handles
  • OlFL685 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Olfl685 tbb interim-can tbb emergency door handles
  • DOC-1033383 - EQUIPMENT: Ss: 103383 tbb dash heater baffel/control arm parts numbers
  • ICI18-006 - EQUIPMENT: Ici18-006 tbb fl743 ? Revised bulletintbb fl743 ? Revised bulletin
  • FL685 - EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT: Fl685 tbb emergency door handles
  • 04R4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Required tools for warrantable repair_c2 13-04r4
  • sbt0901 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin provides information for air cleaner element inspection and replacement, as well as, air intake seal installation and leak check.
  • sbt0008 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Sbt0008 routing and clipping tips for extending school bus life
  • PAB034 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pab034, mileage rates and interest
  • PAB033 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pab033, insta-chain tire chains
  • PAB032 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pab032, tbb-syntec seats with iso latch
  • Learning Center - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Learning center dealer registration instructions-2012.07.12
  • Dealer Memo 2012 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer memo 2012.08.09 new literature order site announcement
  • 12-022 - UNKNOWN OR OTHER: 12-022-dlr daimler trucks remarketing corporation (dtr) now requires pre-approval for repairs $1,200 (usd) and greater
  • 15TL6 - FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL: 15tl6 w470589129100 ? Hdep hp fuel rail test caps
  • 15CSA10 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 15csa10 the detroit csc announcing a new feature ? Ability to attach files to an existing csc
  • 15CSA9 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 15csa9 release of diagnosticlink 8.02
  • 15-013 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 15-013-dlr tbb cummins 10 percent handling allowance
  • 15TL5 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 15tl5 davco shop pro fxp 95
  • 15TL4 - FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP: 15tl4 w470589050900 ? 3/8? Drive gen2 two-stage valve socket
  • 15CSA4 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 15csa4 holiday schedule for the detroit customer support center
  • 15-010 - POWER TRAIN: 15-010-dlr transmission cooler line photos
  • 15-009 - ENGINE (PWS): 15-009 new detroit standard diagnostic times
  • sbt5420 - ELECTRICAL SYSTEM: Sbt5420 guidelines for repairing or replacing an electrical harness
  • 14TL5 - EQUIPMENT: 14tl5 abs power line carrier converter available through pdc
  • 14TL2 - ENGINE (PWS): 14tl2 dd platform engine stand adapter w060589023100
  • 14TS19 - FUEL SYSTEM, OTHER: 14ts19 dd platform high pressure fuel lines
  • 713-14 - FUEL SYSTEM, GASOLINE: 713-14 symptom diagnostics - combustion gas in coolant
  • 715-14 - ENGINE AND ENGINE COOLING: 715-14 symptom diagnostics - coolant los
  • 714-14 - ENGINE (PWS): 714-14 symptom diagnostics - low engine compression
  • 712-14 - ENGINE AND ENGINE COOLING: 712-14 engine coolant temperature
  • 14-028 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-028 remy extended coverage direct file
  • 14-027 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-027 detroit's new consolidated labor operations (clos
  • 14-025 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-025-dlr tbb - changes to pdi requirements & pdi claims
  • 14-024 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-024-dlr dtna & jad highlights - q1 & q2
  • 14-023 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-023 detroit axles pre-approval changes
  • 14-022 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-022 pre-approval threshold increase from $2,500 to $5,000 usd
  • ICI14-012 - ELECTRICAL SYSTEM: Ici14-012-dlr freightliner cascadia daytime running lights (canada only
  • 49-7 - FUEL SYSTEM, GASOLINE: 49-7 - def supply line fitting heater, 11.5-gallon tanks
  • 54-19 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 54-19 - cadex battery tester printer not operating
  • 16TS7 - FUEL SYSTEM, DIESEL: 16ts7 reman diesel particulate filter serial number
  • 16-011 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 16-011 new detroit camshaft housing seal standard repair time
  • 16-009R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 16-009r_owl enhancements
  • 16-008 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : New detroit bearing failure analysis standard diagnostic time
  • 16-007 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Canadian warranty parts return address change
  • FL743 - EQUIPMENT ADAPTIVE/MOBILITY: Fl743 tbb wheelchair pocket track
  • EFX Exterior Par - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Efx exterior parts ref manual 2012.12.12 bm
  • 12-045 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 12-045-dlr new vehicle warranty and extended coverage freight
  • 12-040 - STRUCTURE:BODY: 12-040-dlr roof fairing removal program
  • 12-039 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 12-039-dlr owl pre-approval's time frame increases to 60 days
  • 12-038 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 12-038-dlr - no problem found - policy claims - during basic vehicle chassis or base engine coverage
  • 15-028A - ENGINE AND ENGINE COOLING: 15-028 new detroit coolant line srts
  • 15-029 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : _warranty recognition program - coming soon
  • ICI15-011 FL685 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : ? Interim recall notice for tbb
  • 0239-14 - FUEL SYSTEM, GASOLINE: 0239-14 high pressure fuel injector lines - three-filter system
  • 0238-14 - FUEL SYSTEM, GASOLINE: 0238-14 removal of the high pressure fuel injector lines - two-filter
  • 0210-14 - FUEL SYSTEM, OTHER: 0210-14 high pressure fuel rail feed lines - three-filter system
  • 0228-14 - ENGINE (PWS): 0228-14 engine oil leaks - oil dye method
  • 0219-14 - FUEL SYSTEM, OTHER: 0219-14 metal in fuel
  • 0229-14 - ENGINE (PWS): 0229-14 symptom based diagnostics - oil separator
  • 0202-14 - FUEL SYSTEM, OTHER: 0202-14 symptom diagnostics - hard start no start - two-filter fuel system
  • 0215-14 - FUEL SYSTEM, OTHER: 0215-14 check for rough running or stalling - three-filter fuel system
  • 0233-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 0233-14 spn 51 fmi 2 - all years
  • 0224-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 0224-14 spn 1590 fmi 9 - cpc- all years february 2014
  • 49-05 - FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM: 49-05 def gauge reading incorrectly
  • 13R - STRUCTURE: 13r_floor cross tube crack repair_03-13r
  • 14-017R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-017r revised: detroit addition of admin time
  • 14-029 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-029 new detroit standard diagnostic times
  • 54-19 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: 54-19 - viewing a cadex battery tester failure code without using a printer
  • 49-7 - FUEL SYSTEM, DIESEL: 49-7 - def supply line fitting heater, 11.5-gallon tanks
  • 14WO-9 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14wo-9_warranty_access detroit new user warranty access request
  • 14-038A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-038_new_srts additional detroit standard repair times.
  • 14-039A - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-039_additional_sdts new detroit standard diagnostic times
  • 14-040A - ENGINE (PWS): 14-040_additional_clos additional detroit clos for the heavy duty engine platform
  • 14TL9 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14tl9 special tool warranty program.
  • 14TL8 - EQUIPMENT: 14tl8 torcup? Non-impacting torque tool.
  • 14TL7 - EQUIPMENT:MECHANICAL: 14tl7 dd platform flywheel housing runout tool w470589032100
  • 14CSA23 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14csa23 csc announces ?Tech tips? ? Ddcsn
  • 14CSA22 - ELECTRICAL SYSTEM:WIRING: 14csa22 dtna chassis wiring diagrams
  • 14CSA21 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14csa21 holiday schedule for the detroit customer support center ?
  • 14CSA20 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14csa20 egr valve actuator kit p/n e23539699
  • 14-040 - ENGINE (PWS): 14-040 additional detroit clos for the heavy duty engine platform
  • 14-039 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-039 new detroit standard diagnostic times
  • 14-038 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-038 additional detroit standard repair times
  • 14-036 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 14-036-dlr dtna & jad highlights - q3
  • sb2080 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: SB2080 australian cst m1400 isolated radiator retrofit
  • ICI14-016A - EQUIPMENT:MECHANICAL:WRECKER AND WHEEL LIFT DEVICES: Ricon lift recall_ici14-016 notice for ricon chair lift platform recall on tbb buses
  • FL685AB - STRUCTURE:BODY:DOOR : Tbb emergency door handles on certain buses, the stem which joins the outside emergency door handle to the door opening mechanism may corrode. Excessive material loss of the stem due to corrosion could result in the outside handle separa
  • PAB-044 - EQUIPMENT ADAPTIVE/MOBILITY: Thomas built buses: procedural information regarding three new, protective, corrosion coatings, tuffcoat, edge cover, underguard, against de-icing chemicals, excessive wear, and road debris to address needs to buses. Saf-t-liner c2. No
  • SB-49-5 - FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY: Thomas built: when diesel exhaust fluid (def) system sits for extended length of time, the tank may crystallize around float on def level sending unit tube and needs cleaning or it can cause float to stick. Model saf-t-liner c2. No mode
  • SB-20-9 - ENGINE (PWS): Thomas built buses: gentech low coolant level sensors, with mounted surge tanks, are misdiagnosed due to fault code during temporary low coolant level in surge tank during engine warm up. *pe
  • SF-453A-D - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Daimler trucks (freightliner): the instrument display panel, the coolant pump, and radiator on certain hybrid electric vehicles may require updates after inspection. *pe
  • GI-54-9 - VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING: Thomas bus: windshield wipers malfunctions causing the wipers to have an unintended cycle. *pe
  • SF-443-AB - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Daimler trucks service campaign: see document search button for owner letter. The serpentine belt may be too long causing tensioner problems. *rm
  • SB-35-01 - SUSPENSION:FRONT:WHEEL BEARING: Freightliner: the instructions to lubricate the wheel bearings on a rear drive axle. *rm
  • SB-54-16 - ELECTRICAL SYSTEM:WIRING: Daimler trucks: a wiring modification is required when replacing the chassis module. Chassis moduel replacement information. *rm updated 4/24/12. *pe
  • SB-20-6 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY: Daimler trucks: thomas built buses may have surge tank leaks from splits or cracks in the tank seams. *rm
  • 54-15 - EXTERIOR LIGHTING:HEADLIGHTS: Thomas built bus: there is a new headlamp bulb socket for vehicles. *rm
  • SF-434A - FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS: Daimler trucks: service campaign to inspect the surge tank drain hose and possibly re-route it. *rm
  • SF-435A - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: Freightliner service campaign: see document search button for owner letter. Certain vehicles with webasto heater plumbing may have two hoses installed incorrectly. *rm
  • SB-31-1 - SERVICE BRAKES, AIR: Thomas built: six piece bolted service crossmembers are an improved, more durable service replacement for five-piece welded crossmembers, alligator crossmembers, and c channel welded crossmembers used with steel frame rails. No model yea
  • TSB-42-4 - STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS: Thomas built buses: air line and hose rubbing. Several air lines and hoses are rubbing brackets and other chassis components in the engine compartment. No model years are listed. *pe
  • SB-42-3 - SERVICE BRAKES, AIR: Freightliner: air management unit (amu) replacement. Beginning 4/10, school buses equipped with air brakes or hydraulic brakes with air options, will be equipped with an accessory air valve assembly (aava). Aava will take the place of th
  • SB-42-2 - FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY: Thomas built: reservoir internal/external check valve. Contamination in the wet/secondary reservoir, p/n 12-15476-00, may cause the inline check valve to become clogged or stuck closed. This can result in insufficient air buildup. No mo
  • SB-49-3 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Thomas built: occasionally the amber diesel particulate filter (dpf) status light on the driver message center may come on, indicating that the exhaust soot level is elevated. Saf-t-liner cs model. No model years listed. *pe
Known Recall Investigations
  • Rear leaf spring fractures investigation # PE19007

    On june 18, 2019, the office of defects investigation (odi) opened pe19-007 to investigate instances of leaf-style suspension springs fracturing in various model 2008-2018 thomas built buses (tbb) school buses, which could lead to a road hazard if a piece of the leaf spring detaches from the vehicle while driving. This investigation was prompted by odi’s review of field reports in daimler truck north americas (dtna) early warning reporting (ewr) data, describing cracked rear leaf-style suspension springs in thomas built school buses. Odi contacted three municipal school bus fleets with subject vehicles. These fleets described similar failures where a fractured piece of leaf spring separated from the vehicle while driving. In addition, odi contacted a nationwide school bus transportation service provider who identified several failures of this component. Dtna’s response to nhtsa’s information request (ir) in this investigation acknowledged that tbb school bus leaf springs may corrode and fracture. Dtna data provided in response to the ir did not show a high frequency of failures that result in portions of a cracked leaf spring detaching from the vehicle.In the response, the majority of the information concerned c2 springs. While the c2 represents approximately 71% of the sales, 136 of 141 warranty claims (97%) were for c2 buses, and 94% of all of the replacement parts sales were for c2 springs. In 2021, dtna retained exponent to assess reports of rear leaf spring fractures on tbb c2 school buses. As part of its assessment, exponent inspected in-service buses and leaf springs, conducted material and metallurgical analyses of exemplar leaf springs, and analyzed manufacturer- and fleet-generated claims data. Exponent concluded based on its assessment that dtna’s leaf springs are typical for the industry and within dtna’s specification, and it found a low frequency of a cracked leaf springs detaching from vehicles. Exponent also asserted that it could not confirm any instance of detachment while driving, resulting in roadway debris. In 2022, in response to nhtsa’s ongoing investigation, exponent conducted additional analysis of the metallurgical characteristics of new and used (in-service) subject leaf springs and reviewed data from a major nationwide school bus transportation provider that had obtained leaf spring replacements. similar to its initial findings, exponent determined that the leaf spring material specified by dtna is commonly used for leaf springs and adheres to industry-adopted standards. Exponent’s metallurgical analysis also showed that dtna’s springs are coated with a corrosion inhibitor. Exponent’s failure analysis of fractured leaf springs found that the fractures were due to fatigue crack initiation and growth, a common fracture mode for this component. Exponent’s inspection of in-service leaf springs found surface corrosion within the expected range. Exponent also found that corrosion pitting may play a role in fatigue crack initiation. Exponent’s analysis of dtna warranty data found one claim in which part of the leaf spring was described as missing. Based on nhtsa’s investigation, including its careful review and assessment of the analysis provided by dtna’s consultant exponent, there is insufficient information at this time to conclude that a defect results in detached leaf springs creating a hazard for other roadway users. However, odi does acknowledge that most roadway users encountering this type of debris would not know what it was or where it came from. For reporting purposes, using roadway debris as a measure could result in this issue being under-reported.  additionally, leaf springs are generally considered wear components that need routine inspection. If signs of corrosion or fracture are present, leaf springs should be immediately replaced. During nhtsa’s investigation, dtna did share messaging with school bus fleets reminding them of the importance of routine and required inspection of school bus wear components, including leaf springs. Considering the nature of this component and available information, including the metallurgical analysis of dtna’s in-use components and low rate of broken or missing leaf springs for the subject population, this preliminary evaluation is closed. The closing of this investigation does not constitute a finding by nhtsa that a safety‐related defect does not exist. The agency reserves the right to take additional action if warranted by future circumstances.

  • Stop lamps intermittent investigation # PE10007

    This investigation was opened after odi was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.Odi confirmed the problem with two fleets.On april 29, 2010, daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake applications.They are still evaluating the remedial program and will furnish this information to odi when it is available. This safety recallresolves the issue raised by this investigation. Hence, this investigation is closed.

  • Inoperative 8-way warning lamps investigation # PE10003

    This investigation was opened after odi received a complaint from a school bus fleet stating they had experienced warning lamps failing upon opening the front entrance door. After completing their evaluation, daimler trucks north america, the parent company of freightliner and thomas built buses, decided to conduct a safety recall to replace the reed switch on the front entrance door with a more robust switch. All repairs will be made by thomas built buses dealers and direct warranty customers. The action taken by daimler and thomas built buses resolves this investigation. Accordingly, this investigation is closed.

  • Rear spring trailing arm bolt loose investigation # PE09050

    This investigation was opened after odi was informed by two school bus fleets that they had found loose bolts on the rear suspension trailing arms of the air ride suspension on several of their buses. Odi visited the local dealer and confirmed the loose bolts.If these bolts fail and separate, the rear suspension can shift, allowing the rear end housing to move forward or backward.This could have a detrimental impact on vehicle control.In late november2009, daimlerfiled a safety recall (09v-458) outlining theirremedy program.Daimler will inspect and torque all the rear suspension fasteners as needed.A copy of the recall notification is attached. The action taken by daimler resolves this investigation.Accordingly, this investigation is closed.

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