14-038

Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
WARRANTY DEPARTMENT
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry




13400 Outer Drive West
Detroit, MI 48239-4001
Please distribute to:
Dealer Principal, Warranty Manager, Service Manager, Parts Manager, Sales Manager
 Thomas Built Bus Dealers
 Sales Terms (DTR)
Freightliner Dealers
Western Star Dealers
 Direct Warranty Customers
 Used Product (DTR)
Sterling Dealers
 Export
 Travel Centers of America/Petro:Lube
FCCC Dealers
DDC
Distributors

IMPORTANT WARRANTY INFORMATION
REF 14-038
Effective
Release
10/27/2014
10/27/2014
SUBJECT
Additional Detroit Standard Repair Times
 Overview
 Additional
Labor
Operations
As a result of collaboration with the Standard Repair Time (SRT) Joint Application Development (JAD)
committee and in an effort to support the service network and streamline the claims submittal
process, DTNA is pleased to announce the creation of several new SRTs. The new SRTs are available
for immediate use in the Detroit Warranty System.
New Detroit SRTs
Engine SRTs Created for Engine Series:
DD13, DD15, D13E10, D16E10, DD13GHG14, DD15GHG14AT, DD15GHG14TC, and
DD16GHG14
SRT Code: 042301
Oil Thermostat Cover Plate/Seal - R&R
SRT Code: 021805
Sensor, Coolant Inlet Temperature Sensor - R&R
SRT Code: 021806
Sensor, Coolant Outlet Temperature Sensor - R&R
SRT Code: 021820
Sensor, Coolant Inlet and Outlet Temperature Sensor - R&R
SRT Code:
SRT Code:
SRT Code:
SRT Code:
SRT Code:
SRT Code:
After Treatment System SRTs Created for Engine Series:
DD13GHG14, DD15GHG14AT, DD15GHG14TC, and DD16GHG14
061505
After Treatment System (ATS) - Diesel Exhaust Fluid (DEF) Pump Main
Filter - R&R
061507
ATS--DEF Pressure Relief Valve (PRV) in the DEF Pump - R&R
061509
ATS--DEF Pump Inlet Screen - R&R
061515
ATS--DEF Dosing Unit Screen - R&R
061520
ATS--DEF Dosing System Kit - R&R
062640
ATS--DOC Face Plug Cleaning Routine – GHG14
After Treatment System SRTs Created for Engine Series:
D13E10, D16E10, DD13GHG14, DD15GHG14AT, DD15GHG14TC, and DD16GHG14
SRT Code: 061300
ATS--After Treatment Device Harness (One Box) - R&R
SRT Code: 061320
ATS--After Treatment Device Harness (Two Box) - R&R
The new SRTs are available in the applicable Labor Time Guide as well as at www.ddcsn.com >
Warranty > Warranty Applications > Labor > SRTs > SRT Search. Any questions regarding SRTs may be
addressed through the Warranty Support Center > Detroit Inquiries.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
1 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
 New
Engine
Labor
Operations
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
Oil Thermostat Cover Plate/Seal
1.
2.
3.
4.
Oil Thermostat Cover
Oil Thermostat Cover Bolts (4)
Oil Coolant Module
Oil Thermostat Seal
SRT Code
042301
Description
OIL THERMOSTAT COVER PLATE / SEAL – R&R
Summary: Includes repositioning the engine sensor harness and/or engine oil dipstick, if required.
Removing the oil thermostat cover, removing the seal, clean/inspecting surfaces, installing a new
seal and/or cover.
Coolant Inlet Temperature Sensor
1.
2.
3.
4.
SRT Code
021805
Oil Coolant Module
Coolant Inlet Temperature Sensor
Water Pump
Coolant Thermostat
Description
SENSOR, COOLANT INLET TEMPERATURE SENSOR - R&R
Summary: Includes draining the cooling system to the appropriate level, removing the old coolant
inlet temperature sensor, installing a new coolant inlet temperature sensor, and filling the cooling
system to the appropriate level.
Note: This SRT should only be used if the coolant inlet temperature sensor is replaced.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
2 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
Coolant Outlet Temperature Sensor
1.
2.
SRT Code
021806
Front of the Engine Block
Coolant Outlet Temperature Sensor
Description
SENSOR, COOLANT OUTLET TEMPERATURE SENSOR - R&R
Summary: Includes draining the cooling system to the appropriate level, removing the old coolant
outlet temperature sensor, installing a new coolant outlet temperature sensor, and filling the cooling
system to the appropriate level.
Note: This SRT should only be used if the coolant outlet temperature sensor is replaced.
Coolant Inlet and Outlet Temperature Sensors
SRT Code
021820
Description
SENSORS, COOLANT INLET AND OUTLET TEMPERATURE SENSORS - R&R
Summary: Includes draining the cooling system to the appropriate level, removing the old coolant
inlet and outlet temperature sensors, installing a new coolant inlet and outlet temperature sensors,
and filling the cooling system to the appropriate level.
Note: This SRT should only be used if the coolant inlet and outlet temperature sensors are replaced.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
3 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
 New After
Treatment
System
Labor
Operations
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
ATS--DEF Pump Main Filter
1.
2.
SRT Code
061505
DEF Pump
DEF Pump Main Filter
Description
ATS--DEF PUMP MAIN FILTER - R&R
Summary: Includes removing the DEF pump protective cover to access the filter. Removing the DEF
main filter cap from the DEF pump. Removing the frost compensation membrane and the filter
cartridge from the DEF pump. Installing the filter cartridge in the DEF pump. Installing the frost
compensation membrane over the DEF filter cartridge. Lubricating the sealing bead and threads with
Biolube. Installing the DEF main filter cap onto the DEF pump. Installing the DEF pump protective
cover.
ATS--DEF Pump Pressure Relief Valve
1.
2.
3.
SRT Code
061507
DEF Pump
DEF Pump Pressure Relief Valve
Screw Plug
Description
ATS--DEF PUMP PRESSURE RELIEF VALVE – R&R
Summary: Includes removing DEF pump protective cover. Removing the DEF pump from the DEF
tank and bracket with the lines still attached. Removing the screw plug from the DEF pump. Using a
¼ inch fine thread bolt to remove the pressure relief valve. Installing the new pressure relief valve
into the DEF pump. Installing the screw plug. Attaching the DEF pump onto the bracket and DEF tank.
Installing the DEF pump protective cover.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
4 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
ATS--DEF Pump Inlet Screen
1.
2.
DEF Inlet Fitting
DEF Inlet Screen
SRT Code
061509
Description
ATS--DEF PUMP INLET SCREEN - R&R
Summary: Includes removing DEF Pump protective cover. Removing the DEF supply line and inlet
fitting from the DEF pump. Removing the DEF pump inlet screen from the DEF pump. Installing a new
DEF pump inlet screen. Installing the DEF inlet fitting and supply line. Installing the DEF pump
protective cover.
ATS--DEF Dosing Unit Screen
1.
2.
3.
4.
5.
SRT Code
061515
DEF Flange Bolts
DEF Flange
DEF Flange Connectors
DEF Dosing Unit Inlet Screen
DEF Dosing Unit
Description
ATS--DEF DOSING UNIT SCREEN - R&R
Summary: Includes disconnecting the DEF inlet and outlet line from the dosing unit. Removing the
DEF flange from the DEF dosing unit. Removing the inlet screen. Installing a new inlet screen and
DEF flange connectors. Installing the flange onto the DEF dosing unit and reconnecting the lines.
Notes:
• Removing the DEF dosing unit from the ATS is not required
• Includes removing the chassis side fairing and/or heat shield, if equipped
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
5 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
WARRANTY DEPARTMENT
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
13400 Outer Drive West
Detroit, MI 48239-4001
ATS--DEF Dosing System Kit
SRT Code
061520
Description
ATS–DEF DOSING SYSTEM KIT (DEF/DOSER KIT) - R&R
Summary: Includes replacing the DEF pump main filter, DEF pump inlet screen, DEF pump pressure
relief valve, and DEF dosing unit inlet screen.
Notes:
• Removing the DEF dosing unit from the ATS is not required
• Includes removing the chassis side fairing and/or heat shield, if equipped
ATS—After Treatment Device Harness (One Box)
1.
After Treatment Device Harness
1.
After Treatment Device Harness
1.
After Treatment Device Harness
One Box, GHG14
One Box without sensor box, EPA10
One Box with sensor box, EPA10
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
6 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
SRT Code
061300
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
Description
ATS—AFTER TREATMENT DEVICE HARNESS (ONE BOX) – R&R
Summary: Includes gaining access the One Box. Disconnecting the harness connectors. Removing
the harness and installing the after treatment device harness.
Notes:
• Includes removing the chassis side fairing and/or heat shield, if equipped
• The configuration of the after treatment device can be identified in the Detroit Warranty
System under major components
ATS—After Treatment Device Harness (Two Box)
SRT Code
061320
Description
ATS—AFTER TREATMENT DEVICE HARNESS (TWO BOX) – R&R
Summary: Includes gaining access the DOC/DPF and/or SCR. Disconnecting the harness
connectors. Removing the harness and installing the after treatment device harness.
Notes:
• Includes removing the chassis side fairing and/or heat shield, if equipped.
• The configuration of the after treatment device can be identified in the Detroit Warranty
System under major components
DOC Face Plug Cleaning Routine
SRT Code
062640
Description
DOC FACE PLUG CLEANING ROUTINE – GHG14
Summary: Includes the necessary time to complete the DOC face plug cleaning routine
Notes:
• Does not include programming control modules if required
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-038
7 of 7
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14