14-040A

Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
WARRANTY DEPARTMENT
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry




13400 Outer Drive West
Detroit, MI 48239-4001
Please distribute to:
Dealer Principal, Warranty Manager, Service Manager, Parts Manager, Sales Manager
 Thomas Built Bus Dealers
 Sales Terms (DTR)
Freightliner Dealers
Western Star Dealers
 Direct Warranty Customers
 Used Product (DTR)
Sterling Dealers
 Export
 Travel Centers of America/Petro:Lube
FCCC Dealers
 DDC Distributors
IMPORTANT WARRANTY INFORMATION
REF 14-040
Effective
Release
10/27/2014
10/27/2014
SUBJECT
Additional Detroit CLOs for the Heavy Duty Engine Platform
 Enhanced
Detroit CLOs
In an effort to support the service network and streamline the claim submittal process, effective with
claims filed on or after October 27, 2014, the Detroit Warranty Department is releasing additional
Consolidated Labor Operations (CLOs). The CLO format allows Standard Repair Time (SRT) to be
combined with Standard Diagnostic Time (SDT) for specific failure modes.
Each failure mode or symptom is detailed in the Labor Description field. Selecting the correct failure
mode or symptoms option is critical when filing a warranty claim. The CLOs are based on the fault
code or symptom and the repair path required to correct the complaint. Repair time could vary
between chassis model and engine service model; please refer to the applicable Labor Time Guides
(LTG) for appropriate times and included labor operations.
 CLO General
Guidelines
Steam cleaning and repair verification could be included in the CLOs, depending on the failure mode.
Repair verification that may be included in labor operations are:
• 132100 – Repair Validation
• 132200 – Engine Performance Test
• 062600 – Regeneration of the After Treatment Device (ATD) [Parked]
Admin time (939-6010A) is not included in the CLOs and needs to be submitted as a separate line
item on the warranty claim.
Documenting the fault code/symptom, troubleshooting results, and repair path will assist in
selecting the correct CLO for the failure and must be included in the claim narrative. Fault codes are
also required, per Detroit Warranty Letter 14-W0-6.
 New CLOs
CLOs based on fault codes or symptoms were created for the following components:
• Engine Brake Solenoid
• Crankcase Breather
• Oil Coolant Filter Module / Seal
• Injector Cup/ O-rings
• Diesel Exhaust Fluid (DEF) Dosing Unit – GHG14
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-040
1 of 5
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
 Labor
Operation
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
Engine Brake Solenoid
1.
CLO Code
#021514A1
Engine Brake Solenoid
Description
# ENGINE BRAKE SOLENOID FAILURE, OPEN/SHORTED CIRCUIT, (FAULT
CODES: 1072 FMI 4, 1072 FMI 5, 1073 FMI 4, 1073 FMI 5, 3597 FMI 4, OR
3598 FMI 4)
Summary: Includes time to access to the engine brake solenoid. Measure the resistance and
voltages as required by the troubleshooting. Replace one engine brake solenoid.
# ENGINE BRAKE SOLENOID FAILURE, (FAULT CODE 3711 FMI 31) – EPA10
#021514C1
AND LATER ONLY
Summary: Includes time check for a drifted DOC inlet temperature sensor. Test the ITV.
Inspect/test intake and exhaust system for leaks. Start a parked regen to review the intake
manifold pressure, engine brake solenoid command, and the actual fuel mass. Install a test MCM
and attempt a parked regen. Review the actual fuel mass. Remove the rocker cover and inspect the
rocker shaft for location of “TOP FRONT”. Cut out cylinders one, two, and three and test the engine
brake solenoid. Replace one engine brake solenoid. Perform a high idle parked regeneration to
validate the repair.
# ENGINE BRAKE SOLENOID FAILURE, POOR ENGINE BRAKE
#021514E1
PERFORMANCE
Summary: Includes time to check for fault codes in all modules. Review clutch switch status.
Check oil level in the engine. Perform the wastegate function test, if required. Measure air inlet
restriction. Inspect/test for intake and exhaust system leaks. Inspect the turbo compressor wheel
for damage. Perform a relative compression test using DiagnoticLink. Remove the rocker cover
and inspect the rocker shaft for location of “TOP FRONT”. Inspect the engine brake solenoids orings for damage. Activate the engine brake rocker actuator pistons. Check camshaft timing and
valve lash. Replace both engine brake solenoids. Perform an engine performance test to validate
the repair.
Crankcase Breather
1. Crankcase Breather
2. Crankcase Breather Mounting Gasket
CLO Code
#018501X1
Description
# CRANKCASE BREATHER LEAKING OIL
Summary: Includes removing the crankcase breather as described in the procedure. Clean the
area before and after the repair. Perform a repair validation.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-040
2 of 5
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
Oil Coolant Filter Module / Seal
1.
2.
Oil Coolant Module Mounting Gasket
Oil Coolant Module
CLO Code
#042001X1
Description
# OIL COOLANT MODULE ASSEMBLY / MOUNTING SEAL LEAKING OIL
Summary: Includes removal and installation of the bumper. Drain and fill necessary fluids. Remove
and install the EGR mixer assembly, radiator support rod, coolant thermostat, and coolant cross
over pipe and other components described in the procedure. Clean the area before and after the
repair. Perform a repair validation.
Injector Cup / Injector Cup O-rings
1.
2.
3.
4.
CLO Code
#012103B1
Fuel Injector
Fuel Injector Cup
Fuel Injector Cup O-Ring
Cylinder Head
Description
# INJECTOR CUP / O-RING LEAKING, COOLANT IN FUEL / FUEL IN
COOLANT (BELOW ESN 47XXXXS00032840) – DD15 EPA07 ONLY
Summary: Includes time to perform the published troubleshooting for coolant in fuel/fuel in
coolant to identify the fuel injector cup o-rings are leaking. Replace all six fuel injector cup o-rings,
coolant collector to cylinder head seals, coolant lines (air compressor to fuel filter module, fuel
filter module to oil coolant module, cylinder block to air compressor), fuel filters, and coolant filter.
Reseal the fuel injectors. Remove the surge tank for cleaning or replacement. Time to drain or
pump coolant out of the fuel. Flush the cooling system twice. Additional reference material:
13TS22REV.
Note:
•
Includes bumper and rain tray removal, if required.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-040
3 of 5
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
WARRANTY DEPARTMENT
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
#012103B2
13400 Outer Drive West
Detroit, MI 48239-4001
# INJECTOR CUP / O-RING LEAKING, COOLANT IN FUEL / FUEL IN
COOLANT (ABOVE ESN 47XXXXS00032840) – EPA07 DD13, EPA07 DD15
ONLY
Summary: Includes time to perform the published troubleshooting for coolant in fuel/fuel in
coolant to identify the fuel injector cup o-rings are leaking. Replace all six fuel injector cup o-rings,
coolant line (air compressor to fuel filter module, fuel filter module to oil coolant module, cylinder
block to air compressor), fuel filters, and coolant filter. Reseal the fuel injectors. Remove the surge
tank for cleaning or replacement. Time to drain or pump coolant out of the fuel. Flush the cooling
system twice. Additional reference material: 13TS22REV.
Notes:
• Excludes replacing the coolant collector to cylinder head seals.
• Includes bumper and rain tray removal, if required.
#012103B3
# INJECTOR CUP / O-RING LEAKING, COOLANT IN FUEL / FUEL IN
COOLANT (ABOVE ESN 47XXXXS00032840) – EPA10 and Later, ALL
DISPLACEMENTS
Summary: Includes time to perform the published troubleshooting for coolant in fuel/fuel in
coolant to identify the fuel injector cup o-rings are leaking. Replace all six fuel injector cup o-rings,
fuel filters, and coolant filter. Reseal the fuel injectors. Remove the surge tank for cleaning or
replacement. Time to drain or pump coolant out of the fuel. Flush the cooling system twice.
Additional reference material: 13TS22REV.
Notes:
• Excludes replacing the coolant collector to cylinder head seals and coolant lines.
• Includes bumper and rain tray removal, if required.
DEF Dosing Unit – GHG14
1.
CLO Code
#061091A1
DEF Dosing Unit
Description
# ATS-DEF DOSING UNIT REPLACEMENT – GHG14
(FAULT CODE 4374 FMI 0 UNDER PRESSURIED DEF SYSTEM)
Summary: Includes time to remove chassis components, such as steps and/or fairings to access
the DEF dosing unit. Inspect/test for contaminates in the DEF System. Compare the DEF pressure
reading to the barometric pressure reading key on, engine off. Perform multiple SCR ADS SelfChecks, as required by diagnostics. Performing a high idle parked regeneration to validate the
repair for regulatory fault codes.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-040
4 of 5
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14
Daimler Trucks North America LLC
For questions, comments, or to submit an
inquiry, go to
DDCSN.com> Warranty> Warranty
Applications> Inquiries> Submit an Inquiry
#061091B1
WARRANTY DEPARTMENT
13400 Outer Drive West
Detroit, MI 48239-4001
# ATS-DEF DOSING UNIT REPLACEMENT – GHG14 (FAULT CODE 4374 FMI
1 OVER PRESSURIZED DEF SYSTEM)
Summary: Includes time to remove chassis components, such as steps and/or fairings to access
the DEF dosing unit. Inspect the DEF dosing unit electrical connector for damage. Disconnect the
DEF return line from the DEF dosing unit and perform an SCR ADS Self Check. Perform multiple
SCR ADS Self-Checks, as required by diagnostics. Perform a high idle parked regeneration to
validate the repair for regulatory fault codes.
# ATS-DEF DOSING UNIT REPLACEMENT – GHG14
#061091C1
(FAULT CODE 4364 FMI 1, 18 SCR NOX COVERSION EFFICIENCY)
Summary: Includes time to remove chassis components, such as steps and/or fairings to access
the DEF dosing unit. Check for other fault codes in the MCM or ACM. Inspect/test for
contaminates in the DEF System. Test the quality of the DEF. Perform a DEF quantity test. Perform
a high idle parked regeneration to validate the repair for regulatory fault codes.
IMPORTANT WARRANTY INFORMATION LETTER
Verify latest version on-line: Warranty Operation Letters are available at DDCSN.com> Literature> Service Letters/Bulletins> Warranty Operations
DISCLAIMER: The information contained in this letter supersedes and supplements any related policies and procedures in the Warranty Manual and/or
previously released letters. Failure to read or distribute this letter will not exempt addressees from compliance with the information contained herein.
Warranty Operation Letter
Copyright © Daimler Trucks North America LLC. All rights reserved.
REF # 14-040
5 of 5
Daimler Trucks North America LLC is a Daimler company.
Revised: 10/24/14