2023 Toyota PRIUS PRIMEToyota Prius Prime 2023

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

  • Recall 251876 [USA]: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2023-2024 prius and prius prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
    dealers will replace both right and left rear door opener switches, free of charge. Owner notification letters are expected to be mailed june 2, 2024. Owners may contact toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24tb06 and 24ta06.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • Toyota Second Ke - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: The table describes the phases currently planned for the second key delivery program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
  • 23TJ01_P5_Dealer - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • T-SB-0013-24 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • 23TJ01 Current P - UNKNOWN OR OTHER: The table describes the phases currently planned for the second key delivery program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
  • 23TJ01_P5_Dealer - UNKNOWN OR OTHER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • TSB010421 - LANE DEPARTURE: Tsb: some 2018 ? 2024 model year toyota vehicles equipped with an a25a-fks, a25a-fxs, m20a-fks, or m20a-fxs engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil pressure low? Warning message
  • T-PANT-2024-001- - ELECTRICAL SYSTEM: Pant: toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the toyota complete maintenance care (tcmc) program, effective february 1, 2024. This new h4 battery will be phased in over tim
  • Current Phase Ti - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: The table describes the phases currently planned for the second key delivery program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
  • Dealer Packet - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • Dealer Letter - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • 23TJ01P5_TI_Publ - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23TJ01P5_RL_Publ - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • 23TJ01_P5_Dealer - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • 23TJ01P4C - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23TJ01P4B - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • 23TJ01A - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • 23TJ01 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23TJ01P3_TI_fina - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23TJ01_P3_Dealer - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • 23TJ01P3_RL_fina - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • TTT073723 - UNKNOWN OR OTHER: Tt: a very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the repair manual, are for dealership personnel to assis
  • T-SB-0107-20 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE: Tsb: flash reprogramming allows the electronic control unit (ecu) software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual serv
  • T-SB-0042-23 - WHEELS: Tsb: some 2023 ? 2024 model year toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
  • TSB-0041-23 - BACK OVER PREVENTION:SOFTWARE: Tsb: some 2023 model year gr corolla, rav4, rav4 hybrid, rav4 prime, and venza hybrid vehicles with multimedia version older than 1564 may exhibit one or more of the following conditions: ?Head unit rebooting (does not affect backup camer
  • 23TJ01-2 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program
  • 23TJ01-1 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • 23TJ01 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • T-SB-0015-23 - STRUCTURE: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
  • T-SB-0120-20 Rev - STEERING: Tsb: some 2021 ? 2023 model year toyota vehicles may require the download and installation of vehicle specific software or configuration software when the electronic control unit (ecu) is replaced. Techstream software has been modified to i
  • T-SB-0015-23 - STRUCTURE: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
  • T-SB-0112-22 - STRUCTURE: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body

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