PS387

Service Bulletin Details

Public Details for: PS387

Pitstop: navigation headunit and sd card compatibility - this article provides information in regards to possible compatibility issues between navigation head units and sd cards when replacing head units for multimedia issues. If after repl


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SUBJECT:
GROUP
Body Electrical
MODEL
All vehicles equipped
w/Navigation
NUMBER
PS387
DATE
March 2015
NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY
This article provides information in regards to possible compatibility issues between navigation
head units and SD cards when replacing head units for multimedia issues. If after replacing a
navigation head unit the original SD card does not operate correctly, follow the steps below to
diagnose the issue:
1. Confirm the replacement head unit part number matches the original head unit part
number.
2. Check the software version on the replacement head unit. This information can be found by
selecting SETUP > System Info or Software Update.
3. Check the SD card part number to ensure the software version and SD
card are compatible. Access the link below and refer to the “SD Card
Version Information” table to confirm compatibility.
http://www.kia-gpsmap.us/sdmatrix
4. If you have received a head unit with software that is not listed on the SD Card Version
Information table, open a Techline case.
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