TSB-18-13-003

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SUBJECT:
ENGINE DOES NOT RESTART AND/OR
FAILSAFE MODE OCCURS DUE TO
FROZEN RELAYS
No:
TSB-18-13-003
DATE:
December 2018
MODEL:
See below
CIRCULATE TO:
[ ] GENERAL MANAGER
[ X ] PARTS MANAGER
[ X ] TECHNICIAN
[ X ] SERVICE ADVISOR
[ X ] SERVICE MANAGER
[ X ] WARRANTY PROCESSOR
[ ] SALES MANAGER
PURPOSE
In extremely cold conditions, the Check Engine light may illuminate and vehicle speed will not
increase (failsafe mode), or the engine does not restart after driving a short distance and stopping
the engine for a few minutes. This may be caused by relays in the fuse box not operating due to
being frozen.
This TSB instructs dealers to confirm a list of specific DTCs are present along with the symptoms
described above. Then once symptoms and DTCs are confirmed, dealers should replace the
following relays with anti-freezing types: ETV, A/T (CVT), injector, and starter.
NOTE: If all DTCs are NOT present, the root causes for the symptoms may not be frozen relays.
AFFECTED VEHICLES
D
2008 - 2017 Lancer
D
2008 - 2015 Lancer Evolution
D
2010 - 2014 Lancer Sportback
D
2014 - 2015, 2017 - 2019 Mirage
D
2017 - 2019 Mirage G4
D
2007 - 2019 Outlander
D
2011 - 2019 Outlander Sport
NOTE: Vehicles for Canadian market are not affected as these vehicles are already equipped with
anti-freezing type relays in production.
REPAIR PROCEDURE
1.
Confirm the following symptoms are occurring in extremely cold conditions:
D
Check engine light illuminates
D
Vehicle speed will not increase and vehicle enters failsafe mode
D
After driving a short distance and turning engine off for a few minutes, engine will not
restart.
2.
Refer to the “Applicable DTC & Relay Tables” section in this TSB and confirm that ALL DTCs
listed have set for the specific vehicle, and replace the relays listed for the specific vehicle.
3.
If all DTCs listed do NOT appear for the vehicles as listed in the “Applicable DTC & Relay Tables,”
the root causes may be different than frozen relays. In this case, perform troubleshooting per
diagnostic procedures in the applicable Service Manual. Do NOT replace the relays.
Copyright 2018, Mitsubishi Motors North America, Inc.
Continued
The information contained in this bulletin is subject to change. For the latest version of this document, go to the
Mitsubishi Dealer Link, MEDIC, or the Mitsubishi Service Information website (www.mitsubishitechinfo.com).
(4700)
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TSB-18-13-003
APPLICABLE DTC & RELAY TABLES
D
Lancer (2008-2017)
D
Lancer Evolution (2008-2015)
D
Lancer Sportback (2010-2014)
D
Outlander (2007-2013)
D
Outlander Sport (2011-2019)
Confirm that ALL DTCs listed are present for each vehicle as noted below.
RELAY
MAIN
DTC
SYSTEM
U0100
ASC, CVT, ETACS, EPS
C1290
ASC
P1561
EPS
U1417
ETV
A/T (CVT)
SYMPTOM
Engine does not start
ASC
C121C
Rough idling, no revolution up
P0657
ENGINE
U0101
ASC, ETACS, ENGINE
C1290
ASC
P1590
ENGINE
No acceleration, no shifting
If ALL DTCs listed above are present for the systems and vehicles shown, replace the following
relays with the anti-freezing type listed below.
RELAYS TO REPLACE
MAIN
PART NUMBER
(anti-freezing type)
PART NAME
8627A050
RELAY TYPE
QTY
Mini ISO
1
ETV
A/T (CVT)*
INJECTOR
1
8627A049
RELAY, POWER
STARTER
Micro ISO
1
1
1
* When the following vehicles are equipped with transmission model F1CJC or W1CJC (CVT8), they
do NOT have a CVT relay:
D 2016-2017 Lancer
D 2015-2019 Outlander Sport
NOTE: Refer to the following illustrations for relay locations.
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TSB-18-13-003
Lancer, Lancer Sportback Relay Locations
Relay Box
Non-Turbo
Throttle actuator
control motor relay
(ETV)
Starter relay
MFI relay (MAIN)
CVT control relay
Injector relay
Turbo
Starter relay
MFI relay (MAIN)
Throttle actuator
control motor relay
(ETV)
Injector relay
Lancer Evolution Relay Locations
Throttle actuator
control motor relay (ETV)
Relay Box
Starter relay
MFI relay
(MAIN)
Injector relay
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TSB-18-13-003
Outlander (2007-2013) Relay Locations
Relay Box
2.4L Engine
CVT control relay
MFI relay
(MAIN)
Starter relay
Throttle actuator
control motor relay
(ETV)
Injector relay
3.0L Engine
MFI relay (MAIN)
Starter relay
Injector relay
Throttle actuator
control motor relay
(ETV)
A/T control relay
Outlander Sport Relay Locations
Relay Box
Throttle actuator
control motor relay (ETV)
MFI relay
(MAIN)
Starter
relay
CVT control relay
<2.4L Engine>
Injector
relay
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TSB-18-13-003
APPLICABLE DTC & RELAY TABLES (continued)
D
Outlander (2014 - 2019)
Confirm that ALL DTCs listed are present for each vehicle as noted below.
RELAY
MAIN
DTC
SYSTEM
U0100
ASC, CVT, ETACS, EPS, AWC
B1731*
ETACS
P1561
EPS
C1632
AWC
U15A4
C121C
A/T (CVT)
Engine does not start
OSS
U15A2
ETV
SYMPTOM
ASC
C1707
Rough idling, no revolution up
P0657
ENGINE
U0101
ASC, ETACS, ENGINE, AWC
P1590
ENGINE
C1633
AWC
No acceleration, no shifting
* Equipped with KOS.
If ALL DTCs listed above are present for the systems shown, replace the following relays with the
anti-freezing type listed below.
RELAYS TO REPLACE
PART NUMBER
(anti-freezing type)
MAIN
PART NAME
8627A050
ETV
A/T (CVT)*
8627A049
RELAY, POWER
STARTER
RELAY TYPE
QTY
Mini ISO
1
1
Micro ISO
1
1
* When the following vehicles are equipped with transmission model F1CJC or W1CJC (CVT8), they
do NOT have a CVT relay:
D
2016 - 2019 Outlander
NOTE: Refer to the following illustrations for relay locations.
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TSB-18-13-003
Outlander (2014-2019) Relay Locations
Relay Box
2.4L Engine
MFI relay
(MAIN)
CVT control relay
(2014-2015 MY)
Throttle actuator
control motor relay
(ETV)
Starter
relay
3.0L Engine
MFI relay (MAIN)
A/T control relay
Throttle actuator
control motor relay
(ETV)
Starter relay
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TSB-18-13-003
APPLICABLE DTC & RELAY TABLES (continued)
D
Mirage (2014-2019)
D
Mirage G4 (2017-2019)
Confirm that ALL DTCs listed are present for each vehicle as noted below.
RELAY
MAIN
DTC
SYSTEM
U0100
CVT, EPS, KOS/OSS
U1100
ASC, ETACS
C1560
EPS
B1138
STARTER
Engine does not start
KOS/OSS
B1731
ETV
SYMPTOM
C1396
P0657
ASC
ENGINE
Rough idling, no revolution up
P1612
ENGINE
Engine does not start
B1132
KOS/OSS
If ALL DTCs listed above are present for the systems and vehicles shown, replace the following
relays with the anti-freezing type listed below.
RELAYS TO REPLACE
MAIN
ETV
STARTER
PART NUMBER
(anti-freezing type)
PART NAME
8627A050
8627A049
RELAY, POWER
RELAY TYPE
QTY
Mini ISO
1
Micro ISO
1
1
NOTE: Refer to illustrations below for relay locations.
Mirage & Mirage G4 Relay Locations
Relay Box
MFI relay (MAIN)
Throttle actuator
control motor relay
(ETV)
Starter relay
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TSB-18-13-003
PARTS INFORMATION
Order only the Genuine Mitsubishi Parts listed below.
Part Name
Part Number
Quantity
Relay, Power (Micro ISO)
8627A049
*
Relay, Power (Mini ISO)
8627A050
*
* Please refer to the “Applicable DTC & Relay Tables” for the specific relays and quantities for each
applicable vehicle.
WARRANTY INFORMATION
This bulletin is supplied as technical information only and is not an authorization to repair. If an
affected vehicle is reported with the described condition, diagnose the condition, repair as
described in this bulletin and submit a normal warranty claim using the following information.
Labor Operation
Code
Description
Nature Code
Cause Code
Time Allowance
13840110
Replace Relay(s)
045
590
0.3 hrs
Warranty Coverage: 5/60 Basic Coverage