NTB14-060c
Service Bulletin Details
Public Details for: NTB14-060c
Abnormal noise from front engine mount service information a two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard during the first few accelerations of the day fr
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Models from 2017
2017 NISSAN ALTIMA |
2017 NISSAN MAXIMA |
2017 NISSAN MURANO |
2017 NISSAN PATHFINDER |
2017 NISSAN QUEST |
Models from 2016
2016 NISSAN ALTIMA |
2016 NISSAN MAXIMA |
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2016 NISSAN PATHFINDER |
2016 NISSAN QUEST |
Models from 2014
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2014 NISSAN QUEST |
Models from 2013
2013 NISSAN ALTIMA |
2013 NISSAN MAXIMA |
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2013 NISSAN PATHFINDER |
2013 NISSAN QUEST |
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Classification: Reference: AT14-008c Date: NTB14-060c June 4, 2019 ABNORMAL NOISE FROM FRONT ENGINE MOUNT This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin. 2013 – 2014 Murano (Z51) APPLIED VEHICLES: 2013 – 2018 Altima (L33) 2015 – 2019 Murano (Z52) 2012 – 2014 Maxima (A35) 2016 – 2019 Maxima (A36) 2013 – 2019 Pathfinder (R52) 2013 – 2017 Quest (E52) APPLIED ENGINE: Vehicles with V6 engine ONLY SERVICE INFORMATION A two-piece design front engine mount is currently being used for the Applied Vehicles listed. A single thunk noise may be heard during the first few accelerations of the day from this type of mount, and is considered normal operation. The mount has also been designed with built-in free play that is normal. Under normal driving conditions: A thunk noise may be heard during the first few accelerations of the day, And Does not occur again, or at any other time. DO NOT REPLACE THE MOUNT: If it has free play or a “single event” thunk sound during the first few accelerations of the day. This is considered a normal characteristic of this type of engine mount. Allowable free play (vertical movement) is 5 mm. If a shift shock condition is present when shifting from Park into gear or between any combination of gears. This condition is due to transmission line pressure and not movement of the mount. If a whistle type noise is heard. This is caused by a disconnected vacuum line. NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM) related to transaxles for further diagnostic information on shift shock. Warranty claims for front engine mount replacement due to a whistle noise or a mount that has 5 mm or less free play will be denied. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/2 AMENDMENT HISTORY PUBLISHED DATE REFERENCE June 30, 2014 NTB14-060 Original bulletin published November 19, 2014 NTB14-060a Models added to APPLIED VEHICLES July 25, 2017 NTB14-060b Changes made throughout the bulletin NTB14-060c The Title has been changed, model years have been added to APPLIED VEHICLES, and parts replacement parameters have changed June 4, 2019 DESCRIPTION 2/2 NTB14-060c