NTB14-060c

Service Bulletin Details

Public Details for: NTB14-060c

Abnormal noise from front engine mount service information a two-piece design front engine mount is currently being used for the applied vehicles listed. A single thunk noise may be heard during the first few accelerations of the day fr


- 2019 - 2018 - 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -

Models from 2012
2012 NISSAN MAXIMA
Classification:
Reference:
AT14-008c
Date:
NTB14-060c
June 4, 2019
ABNORMAL NOISE FROM FRONT ENGINE MOUNT
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.
2013 – 2014 Murano (Z51)
APPLIED VEHICLES: 2013 – 2018 Altima (L33)
2015 – 2019 Murano (Z52)
2012 – 2014 Maxima (A35)
2016 – 2019 Maxima (A36)
2013 – 2019 Pathfinder (R52)
2013 – 2017 Quest (E52)
APPLIED ENGINE:
Vehicles with V6 engine ONLY
SERVICE INFORMATION
A two-piece design front engine mount is currently being used for the Applied Vehicles
listed.
A single thunk noise may be heard during the first few accelerations of the day from this
type of mount, and is considered normal operation.
The mount has also been designed with built-in free play that is normal.
Under normal driving conditions:
 A thunk noise may be heard during the first few accelerations of the day,
And
 Does not occur again, or at any other time.
DO NOT REPLACE THE MOUNT:
 If it has free play or a “single event” thunk sound during the first few accelerations
of the day. This is considered a normal characteristic of this type of engine mount.
 Allowable free play (vertical movement) is 5 mm.
 If a shift shock condition is present when shifting from Park into gear or between any
combination of gears. This condition is due to transmission line pressure and not
movement of the mount.
 If a whistle type noise is heard. This is caused by a disconnected vacuum line.
NOTE: Refer to the appropriate section of the Electronic Service Manual (ESM)
related to transaxles for further diagnostic information on shift shock.
Warranty claims for front engine mount replacement due to a whistle noise or a
mount that has 5 mm or less free play will be denied.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
June 30, 2014
NTB14-060
Original bulletin published
November 19, 2014
NTB14-060a
Models added to APPLIED VEHICLES
July 25, 2017
NTB14-060b
Changes made throughout the bulletin
NTB14-060c
The Title has been changed, model years have
been added to APPLIED VEHICLES, and parts
replacement parameters have changed
June 4, 2019
DESCRIPTION
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NTB14-060c


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