DOR-C2C6H-02
Service Bulletin Details
Public Details for: DOR-C2C6H-02
This sku is a spare tire hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have eviden
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Dorman Product Alert Bulletin Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All: January 13, 2020 Page 1 of 2 Spare Tire Hoist 924-528 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return withnumber on outside of container No Return for Inspection Instructions: • Dorman requests that inventory be returned for part # noted above including all date codes. • Dorman is conducting an inspection on this SKU including all date codes that have been shipped. Notes/Comments: • Insert Label Picture If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process. Return Instructions: 1. Please pull all affected inventory. 2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number. You will need to provide: a. Customer Account b. Part number c. Quantity being returned 3. Please mark these to: Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________ 4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Thank you for your understanding and assistance with this matter.