DOR-U2J7Y-02

Service Bulletin Details

Public Details for: DOR-U2J7Y-02

This sku is a spare tire hoist. Test results identified that the pull force parameter was not within specification, as a precautionary measure unsold inventory was requested to be returned for testing and containment. We don't have eviden


- 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 - 1999 -

Bulletin
NAPA Solutions Spare Tire Hoist
NOE 730-6325
Author: Trey Hollingsworth
DC Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Spare Tire
Hoist NOE 730-6325. All product on-hand which fits this part number should be
returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the
Dorman labor claims process.
Page 1 of 4
Bulletin
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should
request a CR on Storefront listing all of the parts being returned and include this
Bulletin information in the Storefront request. Once the CR request is processed, store
should return all of the parts included on the CR to the DC with the tare provided. The
DC will scan the CR tare and release credit to the store.
DC Return Instructions:
Pull all affected inventory from DC stock, combine with affected store returns stock, and
prepare for shipping.
DCs must contact Peggy Lafferty by e-mail or phone ([email protected]/
phone 215-712-5367) to obtain a RGA Q-Number.
You will need to provide:
VDM number.
Part number being returned.
Total quantity being returned.
Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for
your RGA (typically Conway). Carrier information will come from Peggy Lafferty at the
time of the call.
Please mark these to:
Dorman Products
3400 E Walnut St.
Colmar PA 18915
Attn: RGA Q-Number ___________________________
Thank you for your understanding and assistance with this return for inspection.
Page 2 of 4
Bulletin
Local/District Store Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Spare Tire
Hoist NOE 730-6325. All product on-hand which fits this part number should be
returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the
Dorman labor claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should
request a CR on Storefront listing all of the parts being returned and include this
Bulletin information in the Storefront request. Once the CR request is processed, store
should return all of the parts included on the CR to the DC with the tare provided. The
DC will scan the CR tare and release credit to the store.
Page 3 of 4
Bulletin
Jobber Store Bulletin
Dorman Products, Inc. is performing an inspection on this NAPA Solutions Spare Tire
Hoist NOE 730-6325. All product on-hand which fits this part number should be
returned for further inspection.
If there are any problems with this part, on the vehicle level, we will cover through the
Dorman labor claims process.
Dorman will strive to re-fill supply with product following this inspection quickly.
Stores are instructed to pull all affected inventory and return to the DC. Store should
request a CR on Storefront listing all of the parts being returned and include this
Bulletin information in the Storefront request. Once the CR request is processed, store
should return all of the parts included on the CR to the DC with the tare provided. The
DC will scan the CR tare and release credit to the store.
Page 4 of 4


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