CVT Owner Letter

Service Bulletin Details

Public Details for: CVT Owner Letter

Dear nissan sentra owner: thank you for being a nissan owner. We strive to provide you with an excellent ownership experience that includes confidence in your vehicle⿿s performance, features and overall reliability. To that end, nissan


- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 -

Models from 2012
2012 NISSAN VERSA
CVT Warranty Extension - Owner Letter
2012-17 Versa Sedan, 2014-17 Versa Note, 2013-17 Sentra, 2013-16
Altima, and 2013-17 Juke
Dear Nissan Sentra Owner:
Thank you for being a Nissan owner. We strive to provide you with an excellent ownership
experience that includes confidence in your vehicle’s performance, features and overall
reliability.
To that end, Nissan is extending the limited warranty covering your continuously variable
transmission (CVT) to 7 years/84,000 miles, whichever comes first. This warranty extension
is being provided as an owner satisfaction effort to address concerns, including those
expressed by plaintiffs in class action litigation.
This CVT warranty extension covers your CVT assembly (including internal CVT components,
gaskets, and seals, CVT control valve body, and torque converter), cooler kit (if applicable),
and any necessary software updates.
Coverage of other vehicle components remains unchanged, and all other terms, conditions,
limitations and exclusions of Nissan’s New Vehicle Limited Warranty continue to apply.
What You Should Do
This extended warranty coverage is effective immediately. You do not need to take any
further action.
The Sentra with the Vehicle Identification Number listed at the top of this page is covered
by this extended CVT warranty. If you seek coverage for a repair under this extended
warranty, you will need to bring your vehicle to an authorized Nissan dealer. The factorytrained technical staff at the Nissan dealer will have the diagnostic tools and knowledge to
provide you with the appropriate service and submit your warranty claim
As you take care of yourself and your family during the COVID-19 crisis, we know that your
vehicle may play a key role. We are here to help if you need us. Service Department hours
of operation may be modified as local and state restrictions change, so we encourage you to
book your appointment online or call your local Dealership to confirm service availability.
Thank you again for choosing Nissan. . If you have questions regarding this warranty
extension, please visit www.NissanAssist.com or contact Nissan Consumer Affairs at 1-800NISSAN1 (1-800-647-7261).
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