V871810204370412

Technical Service Bulletin
87-18-10 - A.C. Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction
No:
2043704/12
Release date:
8/24/2020
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
All
2009-2021
All
All
All
All
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2043704/12
8/24/20
87-18-10
Statement referring to TB
2043893 removed.
To include additional
models and model year
applicability
2043704/11
11/4/19
87-18-10
To include additional
models and model year
applicability.
2043704/10
8/27/18
V871810
To include additional
models and model year
applicability.
2043704/9
1/26/18
V871804
To update W.I.S.E.
warranty process.
2043704/1
5/25/16
V871606
Original publication.
This bulletin applies to any repair that requires replacement of the air conditioning compressor.
Page 1 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A.C. Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction
No:
2043704/12
Release date:
8/24/2020
Technical Background
Any replacement of A.C. compressors-regardless of the reason for failure must have the following
performed and recorded with the warranty claim.
Any replacement of A.C. compressors—regardless of the reason for failure—must include an ODIS GFF
cooling performance test plan (Function Test Log version) of the A/C system with documentation of the
recovered refrigerant volume performed and provided with the warranty claim.
 ODIS GFF cooling performance test plan.
 RobinAir or Mahle print out of the recovered refrigerant volume.
 RobinAir or Mahle print out of the flush procedure.
Note:
The refrigerant flush procedure must be performed before installing a new compressor. All documentation
is mandatory and without exception should be submitted through the GFF paperless and WISE for
reimbursement. See warranty section for more information on uploading information in WISE).
Production Solution
Not applicable.
Service
1. Before replacing the A.C. compressor perform the ODIS A/C Performance Test.
Note:
The A.C. performance test is located in different locations and may be titled differently for different vehicle
car lines. Pictures below are examples only.
Page 2 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A.C. Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction
No:
2043704/12
Release date:
8/24/2020
Figure 1: A.C. Performance test CC, Tiguan, Golf, Golf SportWagen, Jetta SportWagen, Jetta, New
Beetle, NBC, Tiguan LWB, Atlas, Atlas CrossSport, Arteon.
 Select Guided Functions from 08 A/C heating electrical control module.
 Select Check cooling performance from the Guided functions menu and select perform (Figure 1).
Figure 2: A/C Performance test, Passat NMS.
Page 3 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A.C. Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Transaction
No:
2043704/12
Release date:
8/24/2020
 Select the Test Plan tab from 08 A.C. heating electrical control module.
 Select self-test and locate the Check cooling performance test under the following sub menus.
 Passat: Body/ Heating Ventilation-Air Conditioning/01 Systems Capable of self-diagnosis/08 Air
Conditioning-Heating Electronics/08 Subsystems marginal condition.
2. Follow prompts and complete the test plan.
3. Test result next steps,
 If A.C. performance test returns with no malfunctions, then no repairs are needed. The system is
operating properly.
 If A.C. performance test returns a malfunction, perform diagnosis and repair the system as needed.
Note:
All other applicable bulletins apply.
See Technical bulletins 2019947 (R134) and 2049039 (R1234yf) for proper cleaning of the
refrigerant circuit.
Warranty
Note:
Claim the time units accumulated from the GFF function test. Time units not to exceed a maximum of 100
TU. All documentation is mandatory and without exception and should be submitted through the GFF
paperless and WISE for reimbursement. For information on uploading documents and pictures in WISE,
go to WISE > Resource Center > Dealer Processes & Guide, select pdf file: Wise Operations Section –
Doc-IT Technical Bulletin Uploading Process Job Aid.
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)
Year
Eng. Code
Trans. Code
All
2009-2021
All
All
VIN Range From VIN Range To
All
All
SAGA Coding
Claim Type:
Service Number:
Use applicable Claim Type 1)
Damage
Code
8734
0010
HST
Damage Location
--
--
Page 4 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
87-18-10 - A.C. Compressor Replacement, GFF Required Regardless
of Concern and Flush Requirement
Causal Part: Select Labor Operation
Transaction
No:
2043704/12
Release date:
8/24/2020
01500000
Diagnostic Time 4)
GFF Time expenditure
01500000 = Actual GFF printout
- 100 TU max.
Road Test
01210002 = 00 TU
YES
NO
01210004 = 00 TU
Technical Diagnosis
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2043704” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
No special parts required.
Tool Description
Tool No:
Midtronics Battery Tester/Charger
InCharge 940 (INC-940)
or
GRX3000VAS
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 5 of 5
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.