NTB13-099G

Classification:
Reference:
AN13-043G
Date:
NTB13-099G
March 16, 2021
AUDIO UNIT REPLACEMENT - VEHICLES WITH
COLOR DISPLAY AUDIO AND NAVIGATION SYSTEM
This bulletin has been amended. See AMENDMENT HISTORY on the
last page. Please discard previous versions of this bulletin
APPLIED
VEHICLES:
2014 – 2017 Altima Sedan (L33)
2014 – 2017 Frontier (D40)
2014 – 2017 Juke (F15)
2014 – 2017 Rogue (T32)
2017 Rogue Sport (J11)
2014 – 2017 Sentra (B17)
2014 – 2015 Xterra (N50)
2015 – 2017 Versa NOTE (E12)
2015 – 2017 Versa Sedan (N17)
2015 Titan (A60)
2016-2017 Titan/Titan XD (A61)
2015 – 2017 NV200 (M20)
2015 – 2017 Taxi
2015 – 2017 NV (F80) - Cargo &
Passenger Van
Vehicles equipped with Color Display Audio and Navigation System ONLY
SERVICE INFORMATION
Applicable
vehicles will have
this APPS button
If the Audio Unit needs to be replaced in an
Applied Vehicle for any reason:

Write down the replacement Audio Unit‘s
registration “code” (see page 2).

Replace the Audio Unit as instructed in
the Electronic Service Manual (ESM) and
any applicable bulletins.

Register the replacement Audio Unit with
Nissan Owner Services (see page 2).
NOTE: The Apps mode will not function
if the Audio Unit serial number (registration
code) is not registered.
Figure 1
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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Write Down Serial Number (Registration Code) and Register Replacement Audio Unit
1. On the replacement Audio Unit’s label, locate the two (2) items shown in Figure 2.
2. Write down the items to create a “registration code”.
Example registration code: 259153TM1A3285617
(Item 1)
Item 2
(Item 2)
Item 1
Figure 2
3. Using the registration code written down in step 2, register the replacement Audio Unit
by calling Nissan Owner Services at:
1-855-426-6628

Listen to the prompts and select the option for the “Nissan Connect Specialist.”

During the call you will be asked for the serial number (registration code) obtained in
steps 1 and 2. The Nissan Connect Specialist will then walk you through the steps
required to register the Audio Unit.

Nissan Owner Services hours of operation are:
Monday – Saturday: 8:00 a.m. to Midnight EST
Closed Thanksgiving, Christmas, and New Years Day
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NTB13-099G
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
DESCRIPTION
November 13, 2013
NTB13-099
Original bulletin published
February 3, 2014
NTB13-099A
APPLIED VEHICLES updated
April 29, 2014
NTB13-099B
APPLIED VEHICLES updated
May 23, 2014
NTB13-099C
APPLIED VEHICLES updated
January 13, 2015
NTB13-099D
APPLIED VEHICLES updated
April 21, 2016
NTB13-099E
APPLIED VEHICLES updated
May 17, 2017
NTB13-099F
APPLIED VEHICLES updated
March 16, 2021
NTB13-099G
Classification number updated
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NTB13-099G