NTB21-027

Classification:
EC21-003
Reference:
Date:
NTB21-027
April 1, 2021
MIL ON WITH DTC P062F AND/OR P0603 STORED
APPLIED VEHICLES:
2019-2021 Altima (L34)
2017-2021 Armada (Y62)
2020-2021 Frontier (D40)
2018-2021 Kicks (P15)
2016-2021 NV (F80) – with VK56
2016-2020 Pathfinder (R52)
2018-2021 Rogue Sport (J11)
2020-2021 Sentra (B18)
2016-2021 Titan (A61)
2020-2021 Versa (N18)
NOTE: This TSB only applies to vehicles equipped with direct injection.
IF YOU CONFIRM
The MIL is ON and DTC P062F (EEPROM) and/or P0603 (ECM BACK UP/CIRCUIT) is
stored,
And
The customer stated the vehicle was recently started after sitting for an extended period of
time (i.e., the battery voltage was low while attempting to start the engine).
ACTION
1.
Test the vehicle’s 12 volt battery using the Midtronics DSS-5000. Recharge or replace
the battery if necessary.
2.
Erase all DTCs.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
NOTE: These DTCs may have been stored due to low battery voltage, discharged
battery, or battery terminal disconnections.
1.
Test the vehicle’s 12 volt battery using the Midtronics DSS-5000.

The DSS-5000 contains internal operating instructions accessed using its touch
screen.

The DSS-5000 operating instructions are also found at
http://nissan.dss5000.com/. These operating instructions include a Quick Start
Guide and VIN scanning tips.

There is also a SIR video Vol. 551 that demonstrates the use of the DSS-5000.
2.
Recharge or replace the battery if the test result indicates to do so.
3.
Erase DTCs.
4.
Turn the ignition OFF.
5.
Turn the ignition ON and wait for at least 1 second.
6.
Turn the ignition OFF and wait for at least 10 seconds.
7.
Repeat step 5 and step 6 ten times and then proceed to step 8.
8.
Turn the ignition ON.

If P0603 is currently stored as a 1st trip DTC, refer to the ESM for further
diagnostic information.

If P0603 is NOT currently stored as a 1st trip DTC, the Service Procedure is
complete.
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NTB21-027
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
12 Volt Battery
(1)
1 (if needed)
(1) Reference the battery application chart in Dealer 360 to determine the correct 12 volt
battery for the vehicle you are working on.
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
DESCRIPTION
MODEL
PFP
OP CODE
SYM
DIA
FRT
(1)
GX32AA
HA
32
0.3 hr
(1)
GX32AA
HA
32
0.4 hr
Altima
Armada
Frontier
Kicks
Test & Charge Battery,
Erase DTCs
Pathfinder
Rogue Sport
Sentra
Versa
NV with VK engine
Titan
(1) Reference the Parts Information table above and use the 12 Volt Battery part number
as the Primary Failed Part (PFP).
OR
If the battery is replaced:
DESCRIPTION
PFP
OP CODE
Test & Charge Battery
SYM
DIA
FRT
HA
32
(2)
GB18AA
(1)
Replace Battery
GB181A
(1) Reference the Parts Information table above and use the 12 Volt Battery part number
as the Primary Failed Part (PFP).
(2) Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
NOTE: FRT allows adequate time to access DTC codes. No other diagnostic procedures
subsequently required. Do NOT claim any Diagnostic Op Codes with this claim.
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NTB21-027
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
April 1, 2021
NTB21-027
DESCRIPTION
Original bulletin published
4/4
NTB21-027