LTB00389NAS3

Page 1 of 6
TECHNICAL BULLETIN
LTB00389NAS3
19 NOV 2013
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.
This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.
SECTION: 501-00
Squeaks & Rattles Kit Availability
AFFECTED VEHICLE RANGE:
LR4 (LA)
Model Year:
2010 Onwards
LR2 (LF)
Model Year:
2008 Onwards
Range Rover Evoque (LV)
Model Year:
2012 Onwards
Range Rover Sport (LW)
Model Year:
2014 Onwards
Range Rover (LG)
Model Year:
2013 Onwards
Defender (LD)
Model Year:
1997
Freelander (LN)
Model Year:
2002-2005
Discovery Series I (LJ)
Model Year:
1996-1999
Discovery Series II (LT)
Model Year:
1999-2004
LR3 (LA)
Model Year:
2005-2009
Range Rover Sport (LS)
Model Year:
2006-2013
Range Rover (LP)
Model Year:
1996-2002
Range Rover (LM)
Model Year:
2003-2012
MARKETS:
NAS
CONDITION SUMMARY:
This Technical Bulletin is for information only.
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013
Page 2 of 6
Situation: During a vehicle's lifetime, some vehicle components may have been removed for various reasons,
and thus may have disturbed various other components fitted to the interior / exterior of the vehicle. Differences
also occur within the interior or exterior temperature of the vehicle. All of these symptoms may lead to various
squeaks and rattles issues.
• ABS: Acrylonitrile Butadiene Styrene
• ABS-PC: Acrylonitrile Butadiene Styrene – PolyCarbonate
• TPO: Thermoplastic PolyOlefin
A squeaks and rattles kit has been developed with Newgate Simms. This kit will be automatically shipped to each
retailer, enabling retailers to use the same professional fluids and tapes that are currently used in vehicle
manufacturing to solve any squeaks and rattles issues. Refer to Service Bulletin STE12-02 for details of how to
order additional kits or replenish the items in the kit when necessary.
NOTE: See below for a list of the products in the Squeaks & Rattles Kit. Refer to Service Bulletin
STE12-02 for information on how to replenish the items in the Kit when necessary.
SERVICE INSTRUCTION:
1. PEOX612 Gel is a water-based, anti-friction gel
that has different characteristics when applied to
different types of surfaces. Although it resembles
grease, it dries to form a long-lasting film and has
excellent anti-squeak properties. The handy pen
applicator makes it easy to apply PEOX in small
amounts to thin edges. When applied to a hard
surface such as ABS plastic the product never fully
dries, it stays active like a thin film of grease. The
PEOX gel has excellent adhesion properties, dries
clear in thin layers, will not migrate once dry and is
efficient even in high pressure applications such as
between to plastic parts. When applied in thin
layers to soft surfaces such as leather or vinyl, the
white gel dries clear and forms a high elastic
coating that stretches with the material.

 How To Use: Wipe on product using pen
applicator to chosen surface. Allow products to
dry, even thin films are effective. Drying time
varies according to temperature and humidity
but can be sped up using warm air. Parts can
be mounted while PEOX is still soft although
the product is not at full performance until
completely dry.
2. PEOX AC612/21 is a less viscous version of PEOX
gel and is an air-drying, water-based anti-friction
liquid. Milky colored in bulk, but when applied in
thin layers is virtually invisible once dry and has
excellent anti-squeak properties. The pump spray
can be used for large surfaces or to treat hard to
reach areas. PEOX liquid is ideal for treatment of
leather, vinyl upholstery or PVC, and is suitable for
surfaces that are visible by customers due to its
invisibility when dry in very thin layers. It is highly
elastic and adheres to surface very effectively. It
prevents stick-slip in dry or moist conditions
between surfaces that are rubbed or vibrate
against each other.

 How To Use: Apply with pump spray and wipe
away excess with clean cloth leaving a thin
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013
Page 3 of 6
layer. For more precise applications, unscrew
the pump spray head and dab the fluid on to a
sponge or cloth. Parts can be mounted while
the PEOX liquid is still soft although the product
is not at full performance until completely dry.
3. PEOX612 Paste is a more viscous version of the
PEOX gel and is a water-based anti-friction paste
and has excellent antisqueak properties. Although
the paste resembles a grease, it is white in bulk,
but when applied in thin layers will dry to form a
colorless coating. A small amount of paste will
cover a wide surface area. PEOX paste can be used
on leather, vinyl upholstery and many hard
surfaces. Unlike grease, it does not migrate. It is
highly elastic and adheres to surfaces very
effectively. The clear drying properties of the paste
make it useful even in areas that are visible.

 How To Use: Apply the paste using a sponge
or cloth and rub out excess. Let the product
dry for an invisible result. Drying time varies
depending on temperature and humidity but
can be speeded up with warm air. Parts can be
mounted while the paste is drying although the
product is not at full performance until fully
dry.
4. AC-F27 is a clear, tough, dry-film lubricant that
also has superb anti-squeak properties utilizing
synthetic lubricating agents. The handy felt pen
applicator enables small accurate applications to
edges such as plastics, lacquered metals, and other
hard surfaces. F27 is ideal for use on a number of
plastics such as TPO, ABS, and ABS-PC. As F27
dries clear and is a tough coating, this makes it a
good solution for plastic parts that maybe handled
occasionally. The product is effective in dry or
moist conditions and is virtually solvent free.

 How To Use: Apply with pen applicator to the
area of concern. The product is effective even
in an extremely thin film. F27 can leave a gloss
finish on some hard surfaces. Testing on
unseen areas is recommended before
application. The product is air drying and parts
should not be applied until the coating has
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013
Page 4 of 6
dried.
5. AC 602/2 is a clear, energy absorbing anti-friction
coating for use on rubber seals that are squashed.
The product has excellent anti-squeak properties,
is highly elastic, and dries clear. The handy felt pen
applicator assists application to long rubber seals
and edges. AC 602/2 adheres exceptionally well to
flexible rubber. The product eliminates squeaks
and sounds that arise when rubber seals rub
against glass, metal, or plastic (e.g. window and
sunroof seals). Even wet glass will not squeak on
rubber treated with AC 602/2.

 How To Use: Apply with the pen applicator to
the seal/surface. An ample amount of the AC
602/2 should be applied. The product must be
allowed to penetrate absorbent surfaces and be
touch dry before assembly. It is fully effective
after 24 hours.
6. Nyogel 774L is a translucent, light viscosity,
synthetic hydrocarbon grease intended for
mechanical components requiring a light amount of
damping. The product was designed to stop noise
from driver operated controls and mechanisms.
Nyogel 774L is a fully synthetic grease so will not
evaporate or become solid and being a clear grease
should not be easily seen when applied e.g. to
seating mechanisms. The grease will also improve
the free motion of moving parts and is ideal for
metal on metal applications, latches, and moving
plastic parts such as switches and controls.

 How To Use: Squeeze the tube of Nyogel 774
to dispense the grease to the area of concern.
The product is at full performance on
application and parts can be mounted and
operated immediately.
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013
Page 5 of 6
7.
NOTE: As part of the kit, EE-1010 is
available in 3mm and 5mm thickness.
EE-1010 is a semi-closed cell EPDM foam with
excellent sealing properties. The semi-closed cell
structure combines the flexibility of open-cell types
with the excellent sealing capabilities of closed-cell
types (after compression). When compressed, this
semi-closed product becomes a suitable product for
sealing gaps against water, wind, dust, noise, and
heat. Density 95kg. RA code 1010.
8.
NOTE: As part of the kit, the felt is
available in three thickness - 0.5mm, 1mm
and 1.6mm.
The felts have both thermal and sound insulation
properties plus can be used as an anti-vibration
material. Very often used in door panels, boot and
head linings, these felts are very versatile.
Density250g. RA code 81.
9.
NOTE: As part of the kit, the PTFE Tape is
available in a 0.25mm thickness.
PTFE Tape is an excellent insulator and can be
used at temperatures up to 260c, while still
possessing a certain compressive plasticity at
extremely low temperatures. Chemical corrosion
and moisture resistant. Low friction co-efficient.
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013
Page 6 of 6
Ideal for hard wearing and metallic applications.
10.
NOTE: As part of the kit, the PVC Foam
is available in a 3mm thickness.
PVC Foam has outstanding weather resilience and
is resistant to oil and fungal attack. The PVC foam
is suitable for a vast range of applications. Density
190/200Kg/m3. RA code 49.
http://topix.landrover.jlrint.com/topix/service/document/446279
11/27/2013