SIM010717

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SI M01 07 17
Warranties
June 2017
Technical Service
VDC (PORT-INSTALLED) ACCESSORIES: DEFECTS IN
MATERIAL OR WORKMANSHIP OR NOT INSTALLED
MODEL
All
INFORMATION
There are two categories of optional vehicle equipment that can pre-ordered and installed on a new MINI
vehicle, specifically:
1. Packages and/or Options (In conjunction with Vehicle Production)
2. MINI Approved Accessories (Post-Vehicle production)
This bulletin specifically addresses item # 2, MINI approved accessories, which by their nature are designed for
“post-vehicle production” installation, either by:
z
z
MINI’s Vehicle Distribution Center (Available for pre-order and VDC install); or at a
MINI authorized dealer (Pre-ordered items not available for VDC install or additionally requested items
being installed prior or during the new vehicle customer delivery).
When MINI Approved Accessories are pre-ordered, they will show on the:
z
Vehicle’s Monroney Label; the
z
Option Information section in the DCSnet Warrant Vehicle Inquiry; and the
z
Option/Retrofit tab in the key reader’s ISPA Light application.
SITUATION
Occasionally, you may receive a new MINI vehicle where the “pre-ordered” MINI approved accessory was a
VDC installation and that accessory either has:
A. Installation-related material and/or workmanship concerns; or it was
B. Partially or not fully installed in error.
PROCEDURE
This Service Information bulletin introduces a new DCSnet claim submission procedure (Defect Code
with Vendor Code/ID) that is immediately available to submit claims to address Situation items “A” and
“B” listed above.
Note: The situation described above only applies to new vehicles in your dealer’s inventory (No inservice date) or vehicles that were very recently delivered to a customer or put into service (In-service date
assigned/RDR).
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Age/Mileage
Up to 100 miles
101 to 50,000 miles
In-stock vehicles to recently delivered
Defect Code: 85800202VI
Normal claim entry
Fully after vehicle delivery, up to and
including month 48*
Normal claim entry
Normal claim entry
*All other “covered’ accessory failures that occur over time and mileage that require repair are handled through
normal claim entry as applicable (including those installed after vehicle delivery or sold over-the-counter).
PARTS INFORMATION
As applicable.
WARRANTY INFORMATION
Covered under the terms of the MINI New Passenger Car Limited Warranty in your dealer’s inventory (No inservice date) or vehicles that were very recently delivered (up to 100 miles).
Reimbursement for these repairs will be via normal claim entry utilizing the following information:
Defect Code:
85800202VI
In-stock/Recently Delivered Vehicle Accessories
Note: The vendor code/ID are the letters “V” and “I.”
Refer to KSD2 for the corresponding flat rate labor operations (including work time as necessary) and the FRU
allowances and/or the accessory’s installation instructions for other time allowance guidance.
[ Copyright ©2017 BMW of North America, Inc. ]
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7/14/2017