V371802203397511

Technical Service Bulletin
37-18-02 - Automatic Transmission Fluid Requirements
Transaction No:
2033975/11
Release date:
6/21/2023
Condition
Applicable Vehicles
Model(s)
All
(except ID.4)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
2010-2024
All
All
All
All
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2033975/11
6/21/2023
37-18-02
Update model year
applicability.
2033975/1
6/10/16
V371301
Original publication.
Technical Background
In response to multiple dealership inquiries about aftermarket universal (one fluid fits all) automatic
transmission fluids and transmission flushing, Volkswagen Group of America, Volkswagen Canada have
prepared the following statement.
At this time, Volkswagen Group of America, Volkswagen Canada do not support or warranty any use of
aftermarket universal automatic transmission fluids or the machines used to flush the transmissions. This
applies to all standard automatic and DSG transmissions. Due to the functional and design variations in
each automatic transmission, the transmission fluid is developed and used by Volkswagen for specific
purpose within each application. Under no circumstances are these fluids to be used outside their
designated transmission and replacing any of the Volkswagen approved automatic transmission fluids
with a universal “one fluid fits all” approach is not accepted.
Volkswagen Group of America, Volkswagen Canada have not been provided any information from the
manufacturers of these aftermarket automatic transmission fluids that indicate that they meet any of the
requirements set forth by the developers of these transmissions. There are also no immediate plans to
implement these fluids into the currently available automatic transmission fluid selection. As such, any
transmission repair where the incorrect fluid is used or the incorrect repair procedure was followed will
not be covered under Volkswagen warranty.
Page 1 of 2
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
Transaction No:
2033975/11
Release date:
6/21/2023
37-18-02 - Automatic Transmission Fluid Requirements
It is also highly recommended that these universal automatic transmission fluids and transmission flushes
not be used during customer pay repairs to ensure that the high standards set forth by Volkswagen are
always met for the customers, both in and out of warranty.
Please contact your local FOM/QTM with any further questions or concerns.
Production Solution
No production change required.
Service
Information only.
Warranty
Not covered under warranty.
Required Parts and Tools
Information only.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 2 of 2
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.