V691901201047916
Service Bulletin Details
Public Details for: V691901201047916
Airbag / pyrotechnic safety belt deployment inquiries, update to contact information due to retirement.
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Technical Service Bulletin Transaction No: 2010479/16 Release date: 1/9/2024 69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only) Condition Applicable Vehicles Model(s) Year Eng. Code Trans. Code VIN Range From VIN Range To All 1990-2025 All All All All Revision Table Instance Number Published Date Version Number Reason For Update 2010479/16 1/9/24 69-19-01 Update to contact information. 2010479/15 2/2/23 69-19-01 Update to model year applicability. 2010479/14 11/8/21 69-19-01 Update to model year applicability. 2010479/13 1/22/19 V691901 Update contact information. 2010479/1 2/7/05 V690503 Original publication. Important Information to all Dealership personnel: Please promptly report any incident of uncommon or exceptional airbag / pyrotechnic safety belt deployment to: Peter Green Volkswagen Group of America, Inc. 1950 Opportunity Way, Suite 1500, Reston, VA. (703) 636-3686 Office [email protected] Technical Background Information only. Page 1 of 3 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin Transaction No: 2010479/16 Release date: 1/9/2024 69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only) Production Solution No production change required. Service Please have the following information available before placing a call: Customer description of the incident Repair order containing: Dealer information VIN Mileage Customer Information (Name, Address, Phone Number) Current location of the car including a phone number, stock or location number, and person in charge Digital photographs of any vehicle damage including the following areas: Chassis Suspension Wheels Tires Body 6150/X & 6160/X and ODIS Service with current online updates scan of airbag and engine control units stored in electronic format. VIN & Customer name are to be included. Do not clear any fault data If an accident had occurred: Digital photographs of the accident scene Police reports Based on the above information, we may want to inspect this vehicle. Please advise owners who request information about airbag or safety belt systems to call Customer Care Center at 1 (800) 822-8987. Page 2 of 3 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Technical Service Bulletin 69-19-01 - Airbag / Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only) Transaction No: 2010479/16 Release date: 1/9/2024 We highly recommend that you never deliver to the customer a vehicle with: (i) a deployed airbag, (ii) a deployed pyrotechnic safety belt, or (iii) an illuminated airbag malfunction indicator light. Warranty Information only. Required Parts and Tools No Special Parts required. No Special Tools required. Additional Information All part and service references provided in this Technical Bulletin are subject to change and/or removal. Always check with your Parts Dept. and Repair Manuals for the latest information. Page 3 of 3 © 2024 Volkswagen Group of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.