2010 Acura ZDXAcura Zdx 2010

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 141894 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain 2013 acura ilx, 2015 rdx, 2005-2010 and 2012 rl, 2009-2014 tl, 2010 and 2012 zdx, 2007-2011 cr-v, 2011-2013 and 2015 cr-z, 2009-2013 fit, 2013 fit ev, 2010-2011 and 2013 insight and 2007-2014 ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began august 12, 2019. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are s5b and w59.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 141387 [USA]: An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
    Honda (american honda motor co.) is recalling certain 2009-2014 acura tsx, 2011-2013 tsx sport wagon, and 2010-2012 zdx and 2008-2012 honda accord, 2010-2011 accord crosstour, 2006-2011 civic, civic hybrid and civic ngv, 2012-2014 crosstour, 2007-2011 cr-v, 2009-2013 fit, 2010-2013 insight, and 2009-2015 pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
    honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began july 5, 2019. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are m4o, p4r, t4q, and w4p.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140855 [USA]: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling specific 2003 acura 3.2cl, 2013-2016 ilx, 2013-2014 ilx hybrid, 2003-2006 mdx, 2007-2016 rdx, 2002-2003 3.2tl, 2004-2006, and 2009-2014 tl, 2010-2013 zdx and 2001-2007 and 2009 honda accord, 2001-2005 civic, 2003-2005 civic hybrid, 2001-2005 civic gx ngv, 2002-2007 and 2010-2011 cr-v, 2003-2011 element, 2007 fit, 2002-2004 odyssey, 2003-2008 pilot, and 2006-2014 ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
    honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began april 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is o41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is u40.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 128063 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain 2014 honda insight and acura tsx and tsx wagon, 2014-2015 honda crosstour and pilot vehicles nationwide, as well as certain 2014 honda fcx clarity and fit ev vehicles in florida, hawaii, puerto rico, texas, alabama, georgia, louisiana, mississippi, south carolina, california, american samoa, guam, the northern mariana islands (saipan) and the u.S. Virgin islands. Honda is also recalling certain 2011-2013 acura tsx, tsx wagon and zdx, honda crosstour, insight, fit and pilot vehicles, 2011-2012 honda accord and 2011 honda civic ngv, civic, civic hybrid and cr-v vehicles in arizona, arkansas, delaware, the district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia and west virginia. Lastly, honda is recalling certain 2010-2013 acura tsx and zdx, honda crosstour, fit, insight and pilot, 2011-2013 tsx wagon, 2010-2012 honda accord and 2010-2011 honda civic ngv, civic, civic hybrid and cr-v vehicles in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin and wyoming. These vehicles are equipped with certain air bag air bag inflators assembled as part of the frontal air bag modules, and used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), may explode due to propellant degradation occurring after long-term exposure to higher absolute humidity, temperature and temperature cycling.
    honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began november 6, 2018. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are m2j and s2k.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 122270 [USA]: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain 2009-2012 acura tsx, 2011-2012 acura tsx wagon, 2010-2012 acura zdx, 2008-2012 honda accord, 2010-2012 honda accord crosstour and honda insight, 2009-2012 honda fit, 2009-2012 pilot, 2007-2011 honda cr-v, 2012 honda fcx clarity and 2006-2011 honda civic, civic hybrid, civic ngv vehicles originally sold, or ever registered, in alabama, california, florida, georgia, hawaii, louisiana, mississippi, south carolina, texas, puerto rico, american samoa, guam, the northern mariana islands (saipan), and the u.S. Virgin islands, or "zone a." additionally, if not included in "zone a" above, honda is recalling certain 2009 acura tsx, honda fit and pilot, 2008-2009 honda accord, 2006-2009 civic, civic hybrid and civic ngv, and 2007-2009 honda cr-v vehicles originally sold, or ever registered, in arizona, arkansas, delaware, district of columbia, illinois, indiana, kansas, kentucky, maryland, missouri, nebraska, nevada, new jersey, new mexico, north carolina, ohio, oklahoma, pennsylvania, tennessee, virginia, and west virginia, or "zone b." additionally, if not included in "zone b" above, honda is recalling certain 2008 honda accord, 2006-2008 honda civic, civic hybrid and civic ngv and 2007-2008 honda cr-v vehicles originally sold, or ever registered, in alaska, colorado, connecticut, idaho, iowa, maine, massachusetts, michigan, minnesota, montana, new hampshire, new york, north dakota, oregon, rhode island, south dakota, utah, vermont, washington, wisconsin, and wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
    honda will notify owners, and dealers will replace the front passenger side air bag inflator, free of charge. The manufacturer has mailed an interim notification, and will send a second notification when parts are available. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are ke1 and ke2.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 106423 [USA]: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain model year 2007-2011 honda cr-v, 2011-2015 cr-z, 2010-2014 fcx, and insight, 2009-2013 fit, 2013-2014 fit ev, 2007-2014 ridgeline, 2013-2016 acura ilx, 2013-2014 acura ilx hybrid, 2007-2016 rdx, 2005-2012 acura rl, 2009-2014 acura tl, and 2010-2013 acura zdx vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
    honda will notify owners, and dealers will replace the inflator, free of charge. The recall began march 2017. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are jy0, jy1, and jy2.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 86405 [USA]: In the event of a crash, the airbag will not deploy properly, increasing the risk of injury.
    Honda is recalling certain model year 2010 acura zdx passenger cars manufactured between november 12, 2009 and march 22, 2010. During the manufacturing process, the dashboard covering material may have not been properly laser scored to allow complete deployment of the front passenger's srs airbag.
    honda will notify owners and acura dealers will inspect the dashboard covering material and replace if necessary free of charge. The safety recall began on april 21, 2010. Owners may contact acura client services at 1-800-382-2238.
    honda's recall campaign number is r34.Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 2019323 [Canada]: Airbag
    Issue: on certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: this is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety risk: if the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective action: owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: the canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

  • Recall 2018523 [Canada]: Airbag
    On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: dealers will replace the passenger frontal airbag inflator.

  • Recall 2016046 [Canada]: Airbag
    On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: dealers will inspect/replace the driver's frontal airbag inflator. Note: honda canada has created a special airbag inflator hotline for immediate assistance. For more information, please contact: for honda owners: 1-877-445-7754 for acura owners: 1-877-445-9844

  • Recall 2010115 [Canada]: Airbag
    On certain vehicles, the material covering the instrument panel may not be properly scored to allow the complete deployment of the passenger side airbag. In the event of a crash, the airbag will not deploy properly, increasing the risk of personal injury or death. Correction: dealers will inspect the instrument panel skin and replace if necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • B18-020 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B18-020 - EQUIPMENT: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B20-011 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B20-006 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B18-020 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B19-052 - ENGINE AND ENGINE COOLING: Service bulletin - due to high demand for repairs under this warranty extension, pistons and rings required to complete this repair are currently backordered. Acura has provided this service bulletin (19-052) as a mechanism to cover clients
  • BBOM08312019 - ENGINE AND ENGINE COOLING: Dealer message - on january 16, 2019, acura announced a warranty extension for certain 2009-14 acura vehicles equipped with a 3.7l v6 engine to address client concerns related to excessive oil consumption. Acura extended the powertrain warr
  • B19-006 - ENGINE AND ENGINE COOLING: Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumpt
  • B19-006 - ENGINE AND ENGINE COOLING: Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumpt
  • B18-059 - AIR BAGS: Service bulletin - american honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the takata passsenger's airbag inflator recall. If you completed the repair descr
  • B18-009 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumpt
  • B19-006 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumpt
  • ONL6C502142019 - ENGINE AND ENGINE COOLING: Owner notification letter - on certain 2009-14 acura vehicles equipped with the 3.7l v6 engine, the oil control rings may become clogged with carbon deposits during normal engine operation. These deposits restrict the control ring's ability
  • BBOM01162019901 - ENGINE (PWS): Dealer message - today, january 16, 2019, acura is announcing a warranty extension for certain 2009-14 acura vehicles equipped with the 3.7l v6 engine to address client concerns related to excessive oil consumption. Acura is extending the
  • B19-006 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ring's ability to scrape and return oil from the cylinder wall to the crankcase, which can result in excessive engine oil consumpt
  • B19-002 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B18-059 - AIR BAGS: Service bulletin - american honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the takata passsenger's airbag inflator recall.
  • B18-059 - AIR BAGS: Service bulletin - american honda is conducting an inspection of certain vehicles that have previously had the passenger's airbag inflator replaced as part of the takata passsenger's airbag inflator recall.
  • Service Bulletin - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Service bulletin - one or both primary a/f sensor (air fuel ratio) caps may have fallen off and bored a hole through the affected wu-twc (warm up three way catalyst).
  • B18-009 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ability to scrape and return oil from the cylinder walls to the crankcase, which can result in engine oil consumption that may exc
  • B18-026 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B18-024 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B18-022 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B18-020 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • BBOM05242018901 - EQUIPMENT: Dealer message - today, may 24, 2018, acura is announcing a warranty extension for 2002-17 acura vehicles. This warranty extension applies in cases where any of the replacement driver?S and/or front passenger?S airbag inflators have failed
  • B18-009 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ability to scrape and return oil from the cylinder walls to the crankcase, which can result in engine oil consumption that may exc
  • B18-009 - ENGINE AND ENGINE COOLING: Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ability to scrape and return oil from the cylinder walls to the crankcase, which can result in engine oil consumption that may exc
  • B18-009 - ENGINE AND ENGINE COOLING: Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ability to scrape and return oil from the cylinder walls to the crankcase, which can result in engine oil consumption that may exc
  • B18-009 - ENGINE (PWS): Service bulletin - the oil control rings may become clogged with carbon deposits. These deposits restrict the ability to scrape and return oil from the cylinder walls to the crankcase, which can result in engine oil consumption that may exc
  • B18010F - ENGINE (PWS): Servicenews article - some clients may complain that the low oil pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owner?S manual may find that oil consumpt
  • B18010F - ENGINE (PWS): Servicenews article - some clients may complain that the low oil pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owner?S manual may find that oil consumpt
  • JY9 - SUSPENSION: Reimbursement form - the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted position and the leak is not visible on the exterior of the damper.
  • 16-020 - SUSPENSION: Customer letter - owner notification for the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted position and the leak is not visible on the exte
  • BPO11112016901 - AIR BAGS: Dealer message - on monday november 7th, american honda notified all dealers of an issue with airbag inflator kit pn 04790-szn-407 for 2010-2011 zdx. The issue involved very specific serial numbers from specific lots. As of thursday novem
  • BPO11072016901 - AIR BAGS: Dealer message - american honda has identified a concern with replacement airbag inflator, 04790-szn-407 for 2010-2011 zdx. This issue is still under investigation, and american honda asks that all zdx repairs be put on hold until further n
  • BCA11082016901 - EQUIPMENT ADAPTIVE/MOBILITY: Dealer message - today, november 8, 2016 acura is announcing four warranty extensions for model years 2007-2013 acura mdx and model years 2010-2012 acura zdx vehicles to address active damper system(ads) dampers from failures in cold region
  • B16023 - EQUIPMENT ADAPTIVE/MOBILITY: Service bulletin - warranty extension: 2007?13 mdx and 2010?12 zdx rear active damper - in cold areas, the rear active dampers may be susceptible to leaking. If an excessive amount of damper oil has leaked, the active dampers may make a clu
  • B16022 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Service bulletin - warranty extension: 2007?09 mdx and 2010 zdx rear active damper - in cold areas, the rear active dampers may be susceptible to leaking. If an excessive amount of damper oil has leaked, the active dampers may make a clunk
  • B16021 - EQUIPMENT ADAPTIVE/MOBILITY: Service bulletin - warranty extension: 2007?13 mdx and 2010?12 zdx front active damper - cold areas, the front active dampers may be susceptible to leaking. Since these dampers are mounted in an inverted position, the leak is not visible on
  • B16020 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Service bulletin - warranty extension: 2007?09 mdx and 2010 zdx front active damper - this bulletin will expire may 8, 2017. In cold areas, the front active dampers may be susceptible to leaking. Since these dampers are mounted in an inver
  • APO11112016901 - EQUIPMENT ADAPTIVE/MOBILITY: Dealer message - on monday november 7th, american honda notified all dealers of an issue with airbag inflator kit pn 04790-szn-407 for 2010-2011 zdx. The issue involved very specific serial numbers from specific lots. As of thursday novemb
  • APO11072016901 - AIR BAGS: Dealer message - american honda has identified a concern with replacement airbag inflator, 04790-szn-407 for 2010-2011 zdx. This issue is still under investigation, and american honda asks that all zdx repairs be put on hold until further n
  • BTS160705 - ENGINE (PWS): Techline summary article - some clients may complain that the low oil pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owner?S manual may find that oil con
  • Service Bulletin - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Service bulletin - for any tpms-related warranty repairs, all recorded dtcs must now be entered into the warranty claim. Make sure your repair order includes those dtcs.
  • BTS160705 - ENGINE AND ENGINE COOLING: Techline summary article - some clients may complain that the low oil pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owners manual may find that oil con
  • B-JID-02102016-3 - AIR BAGS: Dealer message - dealer q&a regarding 2005-2016 multi model driver's airbag inflator recall.
  • B-JID-02102016-3 - AIR BAGS: "dealer message - on friday, we informed you that acura is putting in place a number of provisions and programs to support you and our clients affected by the 2005-2016 multi-model drivers airbag inflator stop sale/safety recall announced
  • B-JID-02052016-3 - AIR BAGS: "dealer message - weve been working to address the questions and concerns weve received from the national dealer advisory board and members of advisory committees, as well as from many of you through our field representatives related to t
  • B-FTD-02052016-3 - AIR BAGS: "dealer message - on friday, january 29th, american honda no��fied nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles. This recall is due to the takata driver's side airbag inf
  • B-APS-02082016-3 - AIR BAGS: Dealer message - on friday, january 29, 2016, acura notified nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles.
  • REIMBURSEMENT FO - SUSPENSION:REAR: "reimbursement form - on some 200713 mdx and 201012 zdx vehicles located in cold areas, the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an invert
  • CUSTOMER LETTER - SUSPENSION:REAR: "customer letter - on some 200713 mdx and 201012 zdx vehicles located in cold areas, the front and rear active dampers may leak. While leaks on the rear active suspension are visible, the front active dampers are mounted in an inverted
  • B05-018 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Service bulletin - navigation system information.
  • BTS160705 - ENGINE AND ENGINE COOLING: "techline summary article - some clients may complain that the low oil pressure indicator comes on, requiring engine oil to be added, while others who routinely check the oil level as recommended in their owners manual may find that oil co
  • BPAS11022016902 - ENGINE AND ENGINE COOLING: Dealer messages - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of thi
  • B-ANS-02192016-3 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: "stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 02.19.16"
  • B-ANS-02192016-3 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura 2005-2016 multi-model drivers airbag inflator (service bulletin 16-010).
  • BAN-02252016-302 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acknowledgement form to sell off-lease vehicle back to the originating lessee.
  • B-AN-02252016-30 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acknowledgement form to sell off-lease vehicle back to the originating lessee.
  • BPS-03312016-302 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Video - this video from honda senior vice president bruce smith is in response to a recall expansion that honda announced in january which applies to honda and acura vehicles equipped with certain takata psdi-5 driver front airbag inflators
  • B-PS-03312016-30 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - this video from honda senior vice president bruce smith is in response to a recall expansion that honda announced in january which applies to honda and acura vehicles equipped with certain takata psdi-5 driver front airbag
  • B16-022 - SUSPENSION:REAR: Service bulletin - in cold areas, the rear active dampers may be susceptible to leaking. If an excessive amount of damper oil has leaked, the active dampers may make a clunk or a bang when driving on rough roads or over speed bumps.
  • B16-020 - SUSPENSION:FRONT: "service bulletin - in cold areas, the front active dampers may be susceptible to leaking. Since these dampers are mounted in an inverted position, the leak is not visible on the exterior of the damper. If an excessive amount of damper oil
  • B-JID-02032016-9 - EQUIPMENT: Dealer message - press release is available for the safety recall affected 2005-2016 acura vehicles.
  • B-CA-01302016-90 - AIR BAGS: Dealer message - although vehicles affected by the recent airbag safety recall are not clear at this time, potentially affected vins have been loaded into the system for stop sale purposes.
  • B16-010 - AIR BAGS: Service bulletin - in certain vehicles, the drivers (front) airbag inflator could produce excessive internal pressure during airbag deployment. If an affected airbag deploys, the increased internal pressure may cause the inflator casing to
  • B-CA-02152016-30 - AIR BAGS: "dealer message - on friday, january 29, 2016, acura notified nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles. Due to this, the following models are subject to a recall and stop sale orde
  • B-AP-02172016-30 - AIR BAGS: Dealer message - should you receive a request for alternate transportation from a customer affected by the 2005-2016 acura multi-model drivers airbag inflator recall where a campaign part is not available for the repair, please follow the
  • B-ANS-03252016-3 - AIR BAGS: "dealer message - stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 03.25.16"
  • B-ANS-03252016-3 - AIR BAGS: "dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura 2005-2016 multi-model drivers airbag inflator (service bulletin 16-010). All changes/updates from the
  • B-ANS-03182016-3 - AIR BAGS: "dealer message - stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 03.18.16"
  • B-ANS-03182016-3 - AIR BAGS: "dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura2005-2016 multi-model drivers airbag inflator (service bulletin 16-010)."
  • B-ANS-02262016-3 - AIR BAGS: Updated questions and answers for the acura 2005-2016 multi-model driver's airbag inflator safety recall.
  • B-ANS-02262016-3 - AIR BAGS: Dealer message - updated questions and answers for the acura 2005-2016 multi-model driver's airbag inflator safety recall.
  • BTS160705 - ENGINE (PWS): "techline summary article - engine oil consumption may be exceeding client expectations. If you get a vehicle in for an oil consumption concern, be sure to run an oil consumption test using the engine oil consumption test job aid in sis. W
  • BPAS10062016902 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • BPAS10032016904 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • BMV161002 - AIR BAGS: Tech2tech video - airbag inflator installation tips. Please advise if you would like a copy of the video sent to you on a thumb drive or dvd.
  • TAKATA_TEXT MESS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Us virgin islands newspaper advertisements to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_TEXT MESS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Text messages sent to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII PO - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Posters sent to hawaiian independent repair facilities, automotive part stores, car washes, and gas stations to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII NE - AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE: Advertisement in hawaiian newspapers to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII FL - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Flyer circulated to the residents of hawaii to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_FLORIDA D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Letter sent in conjunction with the florida highway safety and motor vehicles department to remind florida owners of the takata recall and to schedule an appointment at their earliest convenience.
  • BPAS09152016902 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • BPAS09092016901 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • BPAS08312016902 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • B-PAS-07282016-9 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • ASN-49584 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Acura: information in the service news, from manufacturer, regarding various issues of troubleshooting, installation, replacing, servicing and repairing various model and model year vehicles. *pe
  • SB-12-007 - ELECTRICAL SYSTEM:SOFTWARE: Acura: see document search button for owner letter. Software update for transmission is available to minimize the experience of the judder from torque converter lock up clutch function. *pe updated 5/3/2012. *js
  • SB-12-001 - ELECTRICAL SYSTEM:STARTER ASSEMBLY: Acura: update on some model vehicles regarding testing of alternators with the gr8 alternator/starter tester (ast) module that is installed on gr8 diagnostic battery station. *pe
  • ASB-09-030 - VISIBILITY:WINDSHIELD: Acura: on some model vehicles, the retainers that is bonded to body may be damaged or comes off when removing windshield side trim. *pe
  • SB-0708 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Acura: there are guidelines for various situations and procedures including: tire pressure valve stem installation, trailer stability malfunction light is on, engine oil application guide, new software, new transmission fluid, notchy steeri
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
CrashNoY 1 InjuredNone20190611

Tl* the contact owned a 2010 acura zdx. The contact stated that while in an underground parking garage on the second level and attempting to park with the brake pedal applied, the vehicle unintended accelerated rapidly causing it to crash into a cement wall. The drivers side steering wheel air bag partially deployed with force as a gray substance emitted. The driver sustained back pains, neck pains, burn marks to the body, right leg, arm and hand pains which required further medical treatment. The substance caused problems with a sore throat. An incident report was filed. The insurance company towed the vehicle to a dealer (king acura: 1687 montgomery hwy, hoover, al 35216, 1-(888) 468-0553) where it was deemed as a total loss. The manufacturer was notified of the crash and the owner was waiting to determine a response to investigate the cause of the crash. In addition, the contact mentioned that prior to the crash the engine oil low warning light illuminated and an unknown recall related to the failure was received for oil consumption. The approximate failure mileage was 112,913.

NoNoN NoneNone20180118

Takata recall. No open recalls on my vehicle. Prior recall work on air bags was completed in dec 2016. Currently with no one in the passenger seat the air bag light for passenger air bag activation is off, meaning the air bag is active. I've seen it light up as off with a passenger in the passenger seat.

NoNoN NoneNone20170706

Acura is not standing by its brand with the known faulty active damper system on certain acura years/models. Acura refuses to pay claims against its own policy on the tsb released. My vehicle has an issue with the active dampers and all 4 struts need replacing at a cost of about $4000. Acura will not help me stating the extended warranty expired may 8, 2017. However they include verbiage of 7 years after purchase regardless of date, my car was originally purchased feb 2011 well within the 7 year time frame. At any speed going over bumps the car make clunky sounds front and rear and feels boaty, less stable. The condition was happening since winter, 3 of 4 struts are blown. Causing a need for all 4 struts to be replaced. Diagnosed 7/7/2017 because i was not made aware of the extended warranty and figured i'd wait until my next oil change to drive the 20 miles to my acura dealer. This is a known issue and acura refuses claims for reimbursement for most people without cause or justification. Acura treats the extended warranty of an acura oem part knowingly faulty as a favor to customers and not a right to safety.

NoNoN NoneNone20170629

Takata recall airbag went off after a minor bump by my garage door. Vehicle was in motion but at a slow speed. Vehicle only has liability coverage and uninsured coverage, so no claim was filed.

NoNoN NoneNone20160817

Tl* takata recall. The contact owns a 2010 acura zdx. The contact received notification of nhtsa campaign number: 16v346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160327

When will the air back recall be replaced. I have been driving the defected car for a while since i got the notice through the mail. Can you enforce the law by putting a lot of pressure on the company. Our life is on the line when we drive the car.Below is the first recall letter date.

NoNoN NoneNone20160308

Tl* takata recall. The contact owns a 2010 acura zdx. The contact received notification of nhtsa campaign numbers: 16v061000 (air bags) and 16v346000 (air bags). The parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available. Updated 09/23/16*lj updated 10/05/16.*jb

NoNoN 1 InjuredNone20150907

My door handle on front passenger seat inside medal part came loose and cured up sharp edges like a knife. The medal melting dangerousely rose up by itself . Never seen anything like this. It cut my mother finger yesterday. Thank god she is ok if it was someone else they may sued me. I contact the acura relations and the dealership gary force acura at 1634 westgate cr. Brentwwod tn 37027 to report this incident. I hope my warrantly still covered . Please investigate this situation , it can be seriously be danger to others. Help me take care of this . Need you. No recall

NoNoN NoneNone20040501

There has been a thumping noise and other forms of instability. Ever since purchase, this car has appeared unstable and a bit wobbly, when running over a small pothole or a small bump. But i attributed this to its heavy weight. The strut assembly, a very expensive component in this elephant of a car leaks, as do hundreds of other such cars, especially earlier mdx, with which it shares many parts.

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