Altec Aerial Device 2015

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

  • Recall 255904 [USA]: A short circuit increases the risk of a fire.
    Altec industries, inc. (altec) is recalling certain 2004-2023 at series aerial devices. The cables in the engine compartment may contact the vehicle's hood, damaging the cables and causing a short circuit.
    altec will inspect and relocate the cables and fuse blocks, free of charge. Owner notification letters are expected to be mailed march 8, 2024. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn-3142.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 203893 [USA]: A cracked weld may allow the auger bracket to detach from the boom, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2015-2022 dt65 and dt85 aerial devices. The weld between the base boom and the auger stow bracket could crack.
    altec will inspect and repair cracks found in the base boom, free of charge. Owner notification letters were mailed october 7, 2022. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is csn-3017.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 211009 [USA]: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2012-2016 at200a aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
    altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed january 13, 2022. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 840.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 207214 [USA]: A broken side plate may result in pedestal and truck frame separation, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2011-2016 at200a aerial devices. Cracks may develop in the legs of the mounting frame, which can cause the mounting frame side plate to break.
    altec will repair the side plates as necessary, or provide a repair kit, free of charge. Owner notification letters were mailed on october 13, 2021. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is csn 836.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 188406 [USA]: Unintended movement of the lower and upper booms increases the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2005-2021 a65, a70, a75, a72-t, a77-t, and a82-t vehicles. The lower and upper boom raise spools can shift after releasing the joystick or control interlock.
    altec will install a jumper hose and check valve into the boomtip tank lines and replace the overcenter blocking cartridge with an internally referenced drain path, free of charge. Owner notification letters were mailed on july 28, 2021. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 823.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 151267 [USA]: The change in boom speed can result in unintended positioning of the boom, increasing the risk of injury.
    Altec industries inc. Is recalling certain 2015-2018 lr7, alb, ac18, ac23, and ac38 vehicles built on an international n9/n10 chassis. During an hc desorb cycle, the vehicle's idle will rapidly rise causing an increase in pump flow. The increased pump flow can result in the moving speed of the boom changing.
    altec will notify owners, and dealers install an update that will reprogram the low idle preset to 850 rpm, free of charge. The recall began october 16, 2020. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 774.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 146976 [USA]: If the tow hitch is overloaded, the hitch may fail, increasing the risk of a crash.
    Altec industries inc. (altec) is recalling certain 2014-2020 aerial devices and body only units equipped with class 3 towing hitches. The tow hitch may have incorrect load rating markings, and may have been damaged by unintentional overloading.
    altec will notify owners and provide instructions for inspecting the bumper and receiver tube for damage and repairing as necessary and installing the proper hitch load rating placards on the unit. This recall began july 24, 2020. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 761.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 153333 [USA]: If the recovery winch attempts to lift more than it is rated for, it can increase the risk of an injury or death.
    Altec industries inc. (altec) is recalling certain 2012-2019 altec am60e, aa55e, ah75/85/100, ah125, and ah150 aerial devices. The recovery winch valve may allow the winch to lift more than it is rated for.
    altec will notify owners, and instruct owners to inspect the winch pressures and install an external pressure relief valve, if necessary, free of charge. The recall began october 7, 2019. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 734.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 148152 [USA]: Loss of service brake pressure can increase the risk of a crash.
    Altec industries inc. (altec) is recalling certain 2003-2019 altec ta45, ta50, ta55, ta60, l37, l39, lrv, lr7, a-t40c, t40p and ap45 vehicles equipped with air-cushioned pintle hitch and/or accessory air components. The accessories utilizing chassis air supply may be missing pressure protection valves. The accessory lines may not prevent service brake line pressure loss due to failure or leakage in the accessory air system. Additionally, the air cushioned pintle hook may have been connected to the incorrect air lines. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 121, "air brake systems."
    altec will notify owners, and dealers will inspect the pressure protection installation and repair any unit that does not pass inspection, free of charge. The recall began august 15, 2019. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 724.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 127262 [USA]: If the converter fails, it can increase the risk of a fire.
    Altec industries inc. (altec) is recalling certain 2015-2017 altec ta45m and am50/55 aerial devices equipped with 500w dc-dc converters. Due to voltage and current spikes, the converter can fail and cause a fire.
    altec will notify owners, and dealers will replace the 500w dc-dc converter with one that has a revised design, free of charge. The recall began december 10, 2018. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 699.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 136868 [USA]: If the platform moves unexpectedly, it can increase the risk of injury.
    Altec industries inc. (altec) is recalling certain 2008-2018 aerial devices equipped with aluminum work platforms. The platform mounting holes may fail, causing the platform to move unexpectedly.
    altec will notify owners, and dealers will install a bracket reinforcing kit, free of charge. The recall is expected to begin october 17, 2018. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 689.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140504 [USA]: An overloaded receiver tube could detach, increasing the risk of a crash.
    Altec industries inc. (altec) is recalling certain 2012-2018 altec ls63 and ls87 aerial devices equipped with a pintle hook mounted into the class 3 receiver tube. This towing combination was shipped without a placard that provides the maximum allowable towing limit, possibly resulting in the receiver tube being overloaded.
    altec will notify owners, and provide them with a placard that states the limit of the receiver tube assembly as 600lbs vertical load, and 6,000lbs towing capacity, free of charge. The recall began on july 25, 2018. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 684.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 126277 [USA]: Failure of the platform leveling yoke can cause the occupant of the platform to fall out, increasing their risk of injury.
    Altec industries inc. (altec) is recalling certain 1997-2017 lrv, and lr7 aerial devices. The platform leveling yoke may fail, possibly causing an occupant to fall from the platform.
    altec will notify owners, and will inspect the leveling system to verify the correct alignment, replacing any improperly aligned yokes, free of charge. The recall began on april 11, 2018. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 672.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 139832 [USA]: The jib mast may bend and fail, increasing the risk of injury to those nearby.
    Altec industries inc. (altec) is recalling certain 2011-2017 altec ls63 aerial devices. The jib mast on these vehicles may bend under load.
    altec will notify owners and test the jib mast, replacing any that fail, free of charge. The recall began on october 13, 2017. Owners may contact altec customer service at 1-205-991-7733. Altec's number for this recall is csn 664.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 121428 [USA]: A short circuit increases the risk of fire.
    Altec industries inc. (altec) is recalling certain 2015-2016 aerial devices and service body trucks equipped with certain jems 4a or jems 4e4 idle mitigation systems (ims). A cable within the ims may have been improperly installed, possibly causing the cable to rub against an electrical component and short circuit.
    altec will notify owners, and dealers will replace and reroute the contactor cable within the ims, free of charge. The recall began on april 13, 2017. Owners may contact altec customer service at 1-205-991-7733. Altec's number for the recall is csn 646.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 124538 [USA]: The improperly sized opening may allow the exposed metal tip of the boom to contact an electrically energized conductor, such as an overhead wire, increasing the risk of a injury to the boom operator.
    Altec industries inc (altec) is recalling certain model year 2014-2015 a65, a70, a75, a72-t, a77-t, and a82-t aerial devices manufactured april 15, 2014, to october 15, 2015. The affected aerial devices have a fiberglass cover over the boom tip that may have an improperly sized opening.
    altec will notify owners, and dealers will replace any boom tip cover that has an improperly sized opening, free of charge. The recall began on december 1, 2016. Owners may contact altec customer service at 1-205-991-7733.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 121470 [USA]: Unexpected winch movement may increase the risk of injury.
    Altec industries inc. (altec) is recalling certain model year 2015-2016 aerial devices and digger derrick vehicles equipped with front bumper winches or capstans, manufactured december 26, 2015, to march 30, 2016. The affected vehicles have a hydraulic motor whose shaft may fail resulting in unexpected movement of the winch or the capstan.
    altec will notify owners, and dealers will replace the hydraulic motor, free of charge. The recall began on august 26, 2016, 2016. Owners may contact altec customer service at 1-205-991-7733. Altec's number for this recall is csn 635.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 108937 [USA]: If the aerial device is operated while the outrigger is not properly deployed it can cause instability of the boom, increasing the risk of person injury or death.
    Altec industries inc. (altec) is recalling certain model year 2006-2015 aerial devices manufactured from june 1, 2006, through april 1, 2015. The affected aerial devices outrigger interlock control system may not detect proper deployment of the outriggers, allowing for instability of the boom.
    altec will notify owners, and dealers will replace the aerial device with a new outrigger interlock module, free of charge. The recall began on september 4, 2015. Owners may contact altec customer service at 1-205-991-7733. Altec's number for this recall is csn 625.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SIL 3129 - EQUIPMENT: Altec has learned that the cap screws used to mount the planetary winch at the turntable could be shorter than specified on certain d3000a/b and d4000a/b units built from january 2012 to december 2015.
  • SIL 3068 - EQUIPMENT: Altec has learned that certain digger derricks and aerial devices of various models built from january 2010 to january 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinc
  • SIL-3052 - EQUIPMENT: Altec has learned that the hydraulic ball valve on the hydraulic reservoir return line of certain l42/45 m/p units built from february 2002 to november 2019 might not get returned to the open position after being turned to the closed positi
  • SIL 3033 - EQUIPMENT: Altec has learned that on certain at37-g aerial devices built from november 2007 to april 2018, the rear torsion bar swing arm can interfere with the long runner channels under the body as the torsion bar rotates during road travel. The int
  • PA713 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Product advisory posted on our web site to inform owners, user, & operators that the new ansi a92.2-2021 standard has taken effect and they must review. The standard has changed some of the responsibilities of the parties who use or operat
  • CSR-3012 - SEAT BELTS: Altec industries, inc. Has received notification from ford motor company that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. In certain 2011
  • SIL 850 - ELECTRICAL SYSTEM: The body compartment wiring on certain altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, close
  • SIL 852 - EQUIPMENT: Altec has learned that the electrohydraulic outrigger/tools control valve on aa755l and a-series aerial devices and dlb, dmb, and d2/3/4000b series digger derricks could have the potential to produce a very small amount of flow into the low
  • CSR 532 - PARKING BRAKE: Altec industries, inc. Has received notification from navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. On certain trucks equipped
  • SIL 844 - EQUIPMENT: Altec has learned that there could be loose, missing, or incorrectly installed mounting fasteners on the electric power take-off (epto) on certain aerial devices built from 2015 to 2020 and equipped with a jems 18e20 hybrid system. This can
  • No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for altec industries, inc.
  • PUN 2021D - ELECTRICAL SYSTEM: Altec has learned that the labeling describing the proper jump starting procedure for certain vehicles equipped with a jobsite energy management system (jems) 2, 4, 6, or 12 built by altec from 2015 to 2021 has sometimes been overlooked. Fa
  • CSR 521 - WHEELS: Fiat chrysler automobiles (fca) us has decided that a defect that relates to motor vehicle safety exists on certain 2012 through 2020 model year (d2) ram 3500 pickup, (dd) ram 3500 cab chassis, and (dp) ram 4500/5500 cab chassis vehicles.
  • SIL 798 - EQUIPMENT: On certain at37/41/48 m/me/p/pe/s/se aerial devices built from june of 2015 to march of 2020 altec requires the platform leveling bracket assembly to be inspected as described in the inspection procedure. If the inspection discovers any mi
  • SIL 811-818 - ELECTRICAL SYSTEM: Altec has learned that certain at35/37-g and at40-g aerial devices built between february 2008 and january 2016 have power wiring for the 12v hydraulic oil reservoir heater which could be insufficient to carry the electrical current require
  • SIL 783 - STRUCTURE: Structural cracking has been observed where the primary leveling cylinder mounting pin is welded to the lower boom side plate on ls 40/45/55 aerial devices. Failure of this connection could disable the hydraulic platform leveling system. Al
  • SIL 782 - STRUCTURE: There may be inadequate weld fusion between the boom extension cylinder rod and rod end on the affected units. This can lead to failure of the weld. Altec has developed a process to have the cylinder rod end attachment repaired by the cylin
  • SIL 764 - EQUIPMENT: Altec has discovered that the protective fabric hose sock in the upper boom hose carrier on the affected units can become unsecured and slip out of place. This can expose the fiber optic lines to damage, resulting in intermittent operation
  • PUN 2020B - EQUIPMENT: Product update notice 2020b reminded customers that they may be unable to store necessary equipment in the body of the cutaway van without exceeding the rear axle capacity. For customers who are not satisfied with the remaining capacity of
  • SIL 721 - ELECTRICAL SYSTEM: Sil 721 informed unit owners of potential issues with jems units mounted on dodge chassis some customers have reported that the engine on the affected chassis will not start after sitting over a weekend time period. Investigation found the

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