Altec Digger Derrick 2020

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

  • Recall 249796 [USA]: An uncontrolled load falling increases the risk of injury to personnel or others nearby.
    Altec industries, inc. (altec) is recalling certain 2004-2023 dl42 and dl45 digger derricks. The incorrect hydraulic load holding valve may have been installed, which can cause the winch to lower uncontrollably and the load to fall.
    altec will replace the load holding valve, free of charge. Owner notification letters are expected to be mailed october 6, 2023. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is mab 3113.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 234802 [USA]: An auger extension bar that detaches while the digger drive unit is deployed, can increase the risk of injury to nearby personnel.
    Altec industries, inc. (altec) is recalling certain 2017-2022 dc, db, dl, dm, dh, dt, and d2/3/4000 digger derricks. The hardware that secures the removable auger hex extension bar to the drive unit coupler was not installed, which may cause it to detach.
    altec will provide instructions for owners to inspect the auger extension assembly for missing hardware. If hardware is found to be missing, a replacement kit will be provided by altec, free of charge. Owner notification letters are expected to be mailed june 30, 2023. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is csn 3076.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 234443 [USA]: A missing weld on the rear pole rack can lead to a crack that could cause the pole and rack to drop in height, increasing the risk of an injury.
    Altec industries, inc. (altec) is recalling certain 2016-2022 dm, dh, dc, dl, d2000, d3000, and d4000 series digger derricks, and am55 aerial devices. The base of the rear pole rack may be missing a weld.
    altec will inspect the rear pole rack mounting plate, and if necessary, replace any required welds, free of charge. Owner notification letters are expected to be mailed may 26, 2023. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is csn 3064.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 200240 [USA]: A nonfunctional overload protection system may result in the operator unknowingly overloading the system, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2016-2022 e-series & dh-h series digger derricks. The relay connectors may have been reattached to the incorrect plug after a stability test was performed. If the connections are not correct, the hydraulic overload protection system will not function.
    altec will inspect and reattach the connectors, if necessary, free of charge. Owner notification letters were mailed on june 29, 2022. Owners may contact altec's customer service at 1-877-462-5832. Altec's number for this recall is csn 858.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 231250 [USA]: Shear plate failure can result in the separation of the subbase and truck frame, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2018-2021 dc and dm series digger derricks and am series aerial devices. The unit subbase may develop cracks in the bulkhead plate, which can cause the shear plates to fail.
    altec will inspect the bulkhead plate, and add a reinforcement plate, free of charge. Owner notification letters were mailed on april 8, 2022. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 851.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 204333 [USA]: An unintentionally engaged joystick could result in uncontrolled movement of an unbalanced load, increasing the risk of injury.
    Altec industries, inc. (altec) is recalling certain 2016-2021 dh, d3000, dt65, and dt85 digger derricks. The operator may inadvertently move the pole guide joystick with their forearm due to the close proximity between the controls.
    altec will provide a guard kit to install over the pole guide controls, free of charge. Owner notification letters were mailed on september 15, 2021. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 829.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 147176 [USA]: Unintended boom movement may result in potential injury and or property damage.
    Altec industries, inc. (altec) is recalling certain 2018-2020 aa, am, an, a-class, ta, dm, dl, dxxxx, dc, and dt digger derricks and aerial device vehicles equipped with a dc pump. A hydraulic check valve can have a snap ring failure resulting in the snap ring becoming lodged in a counterbalance or control valve allowing continued movement.
    altec will notify owners, and dealers will replace the valve's snap ring, free of charge. The recall began february 9, 2021. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 787.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 150006 [USA]: If the fasteners break, the pedestal may separate from the turntable, increasing the risk of injury or death.
    Altec industries inc. (altec) is recalling certain 2019-2020 aa55, am50, a77-t aerial devices and d2/3/4b, d3e, dhb, dhh and dhe digger derricks. The bolts that secure the pedestal to the turntable (with head marking 5252) may fail.
    altec will notify owners, and dealers will provide replacement fasteners if necessary, free of charge. This recall began october 29, 2020. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 778.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 180083 [USA]: If the fasteners break, the pedestal may separate from turntable, increasing the risk of injury or death.
    Altec industries inc. (altec) is recalling certain 2018-2020 aa55, am50 and a77 aerial devices and d2, d3, d4, dh-b and dh-h digger derricks. The bolts that secure the pedestal to the turntable (with head marking 5185) may fail.
    altec will notify owners and will provide replacement fasteners if necessary, free of charge. This recall began july 2, 2020. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 760.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 143632 [USA]: If the pole guide is opened while performing other operations, the pole may become unbalanced and cause loss of control of the load, increasing the risk of injury or death.
    Altec industries inc. (altec) is recalling certain 2019-2020 dt65-e, d3000-e, and dh-e digger derricks aerial devices. Operators could inadvertently open the pole guide while performing other tasks, possibly resulting in a loss of control of the load.
    altec will notify owners and will install a guard kit over the pole guide controls, free of charge. The recall began may 5, 2020. Owners may contact altec customer service at 1-877-462-5832. Altec's number for this recall is csn 754.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • SIL-3112 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Altec has learned that on certain digger derricks built from january 29, 2015, to december 3, 2020, equipped with a hetronic radio control system have experienced frequent dropouts or would not connect to the receiver. When the remotes were
  • SIL 3119 - UNKNOWN OR OTHER: Altec has learned that an incorrect grade auger retention pin could be installed on certain dc, dl, and dm derricks built from july 2015 to august 2023. Over time, this could result in the pin becoming damaged.
  • SIL 3099 - EQUIPMENT: Altec has learned that on certain altec units equipped with air suspension built from april 2020 to june 2023, some operators may be dumping the chassis airbags before deploying the outriggers. This can cause the airbags to become damaged.
  • SIL 3054 - ELECTRICAL SYSTEM: Altec has learned that certain units built with a jobsite energy management system (jems) s/se/le from october 2020 to may 17, 2023, may fail to charge or operate properly, particularly when the battery is cold. Altec has developed a firmwa
  • SIL 3068 - EQUIPMENT: Altec has learned that certain digger derricks and aerial devices of various models built from january 2010 to january 2023 may contain access steps with a handrail and side plate that come together in a small space causing a potential pinc
  • CSR-3092 - VISIBILITY: Altec industries, inc. Has received notification from daimler truck north america llc (dtna), on behalf of its freightliner truck division, that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you
  • CSR 3083 - STEERING: Altec industries, inc. Has received notification from daimler truck north america that a condition exists relating to motor vehicle safety, compliance, or emissions in certain 2019 through 2021 model year freightliner 108sd, 114sd, 122sd, b
  • SIL 850 - ELECTRICAL SYSTEM: The body compartment wiring on certain altec aerial devices, digger derricks, and body-only units built from 2014 to 2021 contains an in-line fuse located close to the lighting in the compartment, while other units are fused upstream, close
  • SIL 843 - EQUIPMENT: Altec has learned that the lift cylinder pivot pin retainers may bend or break during use on dt80 digger derricks built from march 2007 to october 2021. If the pin retainer fails, the pivot pin will still be held in place in the turntable o
  • SIL 852 - EQUIPMENT: Altec has learned that the electrohydraulic outrigger/tools control valve on aa755l and a-series aerial devices and dlb, dmb, and d2/3/4000b series digger derricks could have the potential to produce a very small amount of flow into the low
  • CSR 531 - PARKING BRAKE: Altec industries, inc. Has received notification from navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. On certain trucks equipped
  • CSR 532 - ENGINE AND ENGINE COOLING: Altec industries, inc. Has received notification from navistar that a condition exists relating to motor vehicle safety, compliance, or emissions in a vehicle you possess that is equipped with altec equipment. On certain trucks equipped
  • CSR 529 - SUSPENSION: Altec industries, inc. Has received notification from an original equipment manufacturer (oem) that a condition exists. This condition relates to the operation or customer satisfaction of the unit when equipped with an altec aerial device o
  • SIL 841 - STRUCTURE:BODY: Altec has learned that on certain derricks built from 2008 to 2020 the diameter of the wire winch rope installed may exceed the maximum allowable diameter specified by the ansi a10.31 derrick standard based on the winch drum diameter. Use
  • No comms 2021-12 - UNKNOWN OR OTHER: There are no manufacturer communications in accordance with 49 cfr 579.5 to report for december 2021 for altec industries, inc.
  • SIL 801 - EQUIPMENT: Altec has learned that the fender rubber on certain units built from july 2020 to october 2020 can become detached from the wheel well fender cutout of the utility body. Altec recommends that all fender rubber be inspected using the inspec
  • SIL 803 - EQUIPMENT: A part number 035240052 check valve is installed in two locations on certain dc series derricks built from january 2016 through february 2021. One check valve is installed in the control valve for the front bumper winch and another check va
  • SIL 799 - SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE: A check valve is installed in the control valve for the front bumper winch on certain dc series derricks built from january 2016 through february 2021. Altec has discovered that the check valve has the potential for failure. When the check
  • SIL 795 - STRUCTURE: Some customers have reported cracks occurring in the stationary frame tubes above the chassis frame rails of some hd35a pressure diggers built from 2005 through 2020. Investigation has shown this to be caused by improper orientation of the
  • CSR 511 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Certain b6.7 diesel engines manufactured between december 16, 2015 and march 24, 2020 and equipped with fuel module option fs90301 or fs90453 were either delivered with a heater plug in place of the fuel heater, or your vehicle is subject t
  • CSR 510 - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Cummins inc. Has decided that a defect that relates to motor vehicle safety exists in certain b6.7 diesel engines manufactured between december 16, 2015, and march 24, 2020, and equipped with fuel module option fs90301 or fs90453. Cummins
  • CSR 508 - WHEELS: Daimler trucks north america llc (dtna), on behalf of its freightliner trucks division and wholly-owned subsidiary, western star truck sales inc., has decided that a defect which relates to motor vehicle safety exists on specific model year
  • CSR 506 - ELECTRICAL SYSTEM: Altec has been notified of a recall campaign by daimler trucks north america, llc (dtna). Dtna, on behalf of its freightliner trucks division, has decided that a defect that relates to motor vehicle safety exists on specific model year 201
  • SIL 771 - ELECTRICAL SYSTEM: Below rotation valve driver (brvd), above rotation valve driver (arvd), and can bridge circuit boards on altec derricks require the use of a clear potting compound so diagnostic light emitting diodes (leds) on the boards are visible for tro
  • CSN 755 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : The db41b is a tracked, off road back yard derrick product. The upper boom extend function is intended to be disabled when the hydraulic overload protection (hop) system is activated. Hop activates correctly when the affected units are o

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