Fccc Xcr 2020

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 187205 [USA]: Non-functioning brake lights, rear markers, or turn signals can reduce vehicle visibility to other drivers, increasing the risk of a crash.
    Daimler trucks north america llc (dtna) is recalling certain 2018 freightliner custom chassis xbp, 2017-2020 xbr, 2017-2022 xbs, 2016-2019 xcl, 2016-2023 xcm, 2017-2021 xcp, 2016-2023 xcr, and 2017-2023 xcs recreational vehicle chassis. The rear mounted power distribution module (pdm) may have internal damage, which could result in the rear marker lights, brake lights, or turn signals not functioning.
    dealer will install a secondary fused harness, free of charge. Owner notification letters were mailed march 18, 2022. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is fl917. This recall is an expansion of nhtsa recalls 20v-404 and 18v-502. Vehicles previously recalled will need to receive the new remedy repair once it is available.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 202775 [USA]: Damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
    Daimler trucks north america, llc (dtna) is recalling certain 2017-2019 freightliner custom chass xcl, 2017-2022 xcm, xcs, 2017-2023 mc, xcr, 2018-2019 xbr, 2018-2020 xbs, 2018-2022 mbc, mt55, s2c, s2g, s2rv vehicles. The tire valve stem extension for the inner wheel may come into contact with the outer wheel rim opening and become damaged.
    dealers will remove the inner valve stem extensions and stabilizers, free of charge. Owner notification letters were mailed january 18, 2022. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is fl912. Note: this recall supersedes and expands recall 20v-529 (fl-861). Vehicles previously repaired under 20v-529 will need to have the new remedy completed under this recall.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 149603 [USA]: Extensive damage to the valve stem extension may result in a loss of tire pressure of the inner wheel, increasing the risk of a crash.
    Daimler trucks north america llc (dtna) is recall certain 2018-2019 freightliner custom chass xcl, 2018-2021 freightliner xcm chassis, xcs chassis and mc chassis and 2017-2021 xcr chassis. The tire valve stem extension for the inner wheel may come in contact with the outer wheel rim opening and become damaged.
    dtna will notify owners and dealer will inspect the inner wheel valve stem stabilizers and adjust as needed, free of charge. If the adjustment does not resolve the issue then the inner valve stem will be replaced, free of charge. The recall began october 29, 2020. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is fl-861.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 152652 [USA]: Non-functioning exterior marker lights can increase the risk of a crash.
    Daimler trucks north america llc (dtna) is recalling certain 2018 freightliner custom chassis corporation (fccc) xbp, 2016-2019 xcm, 2017-2020 xcs, 2018-2019 xbr, 2017-2019 xbs, 2016-2019 xcl, 2017-2020 xcp and 2016-2020 xcr recreation vehicle chassis that received the 'inspection-only' remedy from recall 18v-582. The rear mounted power distribution module (pdm) may have been damaged during manufacturing, possibly resulting in the rear marker lights, brake lights, or turn signals not functioning.
    dtna will notify owners, and dealers will replace the pdm, free of charge. Dtna issued owners an interim notification september 4, 2020. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is fl-856.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 141999 [USA]: Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
    Daimler trucks north america llc (dtna) is recalling certain 2019-2020 freightliner 108sd, 114sd, cascadia, business class m2, western star 4700 and 5700, freightliner custom chassis s2, custom chassis xb, and custom chassis xc vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
    dtna will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began may 1, 2020. Owners may contact dtna customer service at 1-800-547-0712. Dtna's number for this recall is fl-845.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • ICI24-006 - ENGINE AND ENGINE COOLING: Important campaign information letter for fl974 - revised bulletin & population
  • FL974 - ENGINE AND ENGINE COOLING: Revised emissions recall: cummins def sensor shortage. Revision: some vehicles formerly in group f have been moved to group g and have been assigned a new part number as specified in table 1. An srt for 'calibration code only: update or con
  • FL974 - ENGINE AND ENGINE COOLING: Emissions recall: cummins def sensor shortage
  • 511452 - ELECTRICAL SYSTEM: Fccc x-line chassis, equipped with a certain rear mounted power distribution module (pdm), may experience cracked internal solder joints, which after a period of vehicle use may lead to intermittent open circuits, in which the rear marker l
  • SF644 - WHEELS: Field service campaign for fccc xc valor tire pressure monitoring system (tpms)
  • SF637 - ELECTRICAL SYSTEM: Field service campaign for fccc viper low voltage display. In a low voltage condition, the instrument panel (ip) display may not come on when turning on ignition leaving drivers without a functioning instrument panel. This would only occur
  • ICI21-033 - ELECTRICAL SYSTEM: Important campaign information letter for sf637 - campaign on hold. This letter is to inform you that campaign sf637, fccc viper low voltage display, will be on hold as of today friday, 11/12/2021. The attached owner letter was mailed 11/02
  • WI21-009 - ENGINE AND ENGINE COOLING: Warranty information letter announcing that dtna is increasing the standard diagnostic times (sdts) shown. The updated after treatment system (ats) diesel exhaust fluid (def) pump times will be applied to repair orders opened on or after ap
  • SF617 - POWER TRAIN: Field service campaign for fccc xc orscheln shift actuator software update. Certain fccc xc chassis have a shift actuator which may not downshift when requested. The shift actuator will receive a software update to ensure proper downshiftin
  • WP21-007 - ELECTRICAL SYSTEM: Warranty policy letter for battery tags. Dtna determined that since adopting the autometer bct-460dtna powernet assessment tool (autometer) as the required powernet system tester, not all battery tags have to be retained support warranty-re
  • WI21-004 - POWER TRAIN: Warranty information letter for detroit resources: exploded view dd platform and dt12 posters. Detroit's techcomm team created visual aids for the network and released exploded view posters for dd platform engines. In early 2021, detroit ad
  • 21OEM-06 - ENGINE AND ENGINE COOLING: Starting on november 23, 2020, diagnosticlink 8.13 (build 4527) was made available. Current subscribers of diagnosticlink 8.11 or 8.12 may upgrade to diagnosticlink 8.13 at no cost. All dtna service shops & oem locations are required to mai
  • ICI21-003 - AIR BAGS: Superseding letter to an important campaign information letter to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to dtn
  • WI21-006 - EQUIPMENT: Warranty information letter for detroit nox sensor circuit fault codes - claim guidelines.
  • WI21-005 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty information letter for body builder/truck equipment manufacturer demonstration program.
  • WI20-014R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Revised warranty information letter for owl and warranty manual improvement: sublets and travel time/distance. In the spirit of continuous improvement, dtna reviewed sublet-related policies and procedures. The goal was to improve language c
  • SBU35-012 - POWER TRAIN: Fccc service bulletin for axle flange gasket replaced with o-ring. Daimler trucks north america has released a new axle shaft to hub rubber o-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000).
  • WP20-018R - STEERING: Revised warranty policy letter for alliance/mascot aftermarket warranty and claim filing. Revisions are in blue. With mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been
  • WP20-018 - EQUIPMENT ADAPTIVE/MOBILITY: Warranty policy letter for alliance/mascot aftermarket warranty and claim filing. With mascot now in partnership with detroit reman and alliance parts, dtna is pleased to announce that mascot coverage has been added to owl. Remanufactured a
  • SS1034491 - ENGINE AND ENGINE COOLING: Service solution for false def fault codes on chassis with cummins engines. Symptoms are various active and inactive fault codes for def quality or def level. The issue could be caused by the coolant hoses swapped at the bulkhead fittings,
  • SBU54-056 - ELECTRICAL SYSTEM: Freightliner custom chassis service bulletin for when troubleshooting powernet issues, use the bct-460dtna powernet assessment tool. As of may 29, 2018, the autometer is the only daimler-approved tool for troubleshooting vehicle powernet is
  • 17TS-05REV2 - ELECTRICAL SYSTEM:SOFTWARE: Revised technical service letter for detroit dt12 tcm ghg17 only; bootloader update. On detroit dt12 equipped vehicles, it may be necessary to complete an additional step in the programming process when updating the tcm software.
  • TechTalk4725 - STEERING: Tech talk discussion about power steering fluid.
  • ICI20-022R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Revised letter is to announce a reimbursement available to dealers for travel to a customer's location to perform a recall or field service campaign. Potential travel reimbursement applies to dtna truck dealers and detroit diesel distributo
  • ICI20-022 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Important campaign information letter announcing dealer travel for campaign performance. This letter is to announce a reimbursement available to dealers for travel to a customerÿ¿ÿ¿ÿ¿ÿ¢ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿s location to p
  • WI20-014 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty information letter for owl and warranty manual improvement: sublets and travel time/distance. In the spirit of continuous improvement, dtna reviewed sublet-related policies and procedures. The goal was to improve language clarity a
  • WI20-012 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty information letter informing that to ensure that dtna policies and service network practices align, the warranty department will be revising the warranty manual.
  • 20OEM-05 - ENGINE AND ENGINE COOLING: Oem and distributor announcement for diagnosticlink 8.12 (build 4527) was made available. All dtna service shops & oem locations are required to maintain the latest version of software on each of their stations.
  • 20CSA-10 - ENGINE AND ENGINE COOLING: Customer service announcement informing that service pack (sp) 1 for diagnosticlinkÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ¿ÿ® 8.12 standard and professional is available to download from the detroit diesel server.
  • 20CSA-09 - ENGINE AND ENGINE COOLING: Customer service announcement for diagnosticlink software update reminder. Due to various software changes and fixes, vehicles will require diagnosticlink 8.12 to perform functional programming. Failure to use this version may cause errors,
  • 20OEM-04 - ENGINE AND ENGINE COOLING: Oem and distributor announcement for running change to acm software for my2020. There is an upcoming running change (rc1) for acm software that will be installed when oems or distributors program with diagnosticlink. The hardware part numbe
  • 20CSA-08 - ENGINE AND ENGINE COOLING: Customer service announcement for release of diagnosticlink 8.12. On wednesday, june 10, 2020, diagnosticlink 8.12 will be made available for download from the ordering system. Current subscribers of diagnosticlink 8.Xx can upgrade to diagn
  • WI20-008 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty information letter for warranty training online. Dtna is pleased to announce the release of new warranty-related training videos. The videos provide warranty content in short instructional videos that are available on demand throug
  • WP20-007 - EQUIPMENT: Warranty policy letter for chassis progressive damage policy change. Effective for repair orders opened on or after april 27, 2020, if an authorized service location installed a part which later has a warrantable failure, progressive damage
  • WP20-006 - EQUIPMENT: Warranty policy letter for handling for authorized service location part transfers. To promote 24-hour throughput and maximum efficiency, dtna is adjusting multiple handling policies: launching a new handling allowance for parts ordered fr
  • WP20-005 - EQUIPMENT: Warranty policy letter for handling change: over the counter aftermarket parts replacement program. Dtna is pleased to announce that handling will increase to 33% for misc. Replacement part type claims filed under the over the counter (otc)
  • 20CSA-04 - EQUIPMENT: Customer service announcement saying that service pack (sp) 3 for diagnosticlinkÿ® 8.11 standard and professional will be available for download from the detroit diesel server.
  • 03.2020 Campaign - EQUIPMENT: Open recall and field service campaigns report send out to dealers, general managers, service managers and warranty managers.
  • WP20-002 - STRUCTURE: Warranty policy letter explaining the warranty department is aligning with the frame rail repair policy, published in dtna workshop manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. T
  • 20TS-02 - ENGINE AND ENGINE COOLING: Technical service letter for dd platform heavy duty, metal in the oil and oil filter. Some engine component failures can cause metallic debris to circulate throughout the engine lubrication system. Although the oil filter will capture most
  • 20CSA-03 - ELECTRICAL SYSTEM:SOFTWARE: Customer service announcement saying that service pack (sp) 2 for diagnostic link 8.11 standard and professional will be available for download from the detroit diesel server.
  • SBU54-048 - ELECTRICAL SYSTEM: Service bulletin for guidelines for repairing or replacing an electrical harness. Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.
  • WP20-001REV - EQUIPMENT: Revision to a warranty policy letter announcing the one stop supplier extended program launch. The one stop supplier extended program streamlines the claim filing process because with one stop supplier extended, the service network will fil
  • 20CSA-02 - ELECTRICAL SYSTEM: Customer service announcement reminding service locations to update their diagnosticlink software. To maintain access to the detroit server, all diagnosticlink computers must be updated with the current version of diagnosticlink software. A
  • 20CSA-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Customer service announcement for a policy change regarding detroit service information bulletins (sibs) will now have a 60-day expiration, starting on the release day of the bulletin. The intent of a sib is to notify the service network of
  • WP20-001 - LANE DEPARTURE: Warranty policy letter announcing the one stop supplier extended program launch. The one stop supplier extended program streamlines the claim filing process because with one stop supplier extended, the service network will file claims for s
  • WI19-022 - EQUIPMENT: Warranty information letter announcing detroit nox sensor circuit improvements for ghg17 after treatment systems
  • WP19-019 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty policy letter announcing service locations have 90 calendar days from delivery to open a repair order which identifies and addresses discrepancies from the sales order.
  • 19TS-4REV - ENGINE AND ENGINE COOLING: Technical service letter revision on heavy duty coolant oil module and oil filter change. Older modules will not be compatible with newer module.
  • 19TL-20 - ELECTRICAL SYSTEM: Tool letter for davco shop pro fxp 95-230v compatible for australia electrical systems.
  • 19TL-19 - EQUIPMENT: Tool letter for davco shop pro fxp 95-230v compatible for chile and italy electrical systems
  • DOC-1034491 - ELECTRICAL SYSTEM: Service solution to fix fault codes for def quality or def level
  • 19TL-15 - ENGINE AND ENGINE COOLING: Tool letter for icc5 programming cable

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