Hyundai Ioniq Electric 2020
Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes
Recall 193432 [USA]: An electrical short in the li-ion battery increases the risk of a fire.
Hyundai motor america (hyundai) is recalling certain 2019-2020 kona electric and 2020 ioniq electric vehicles. The lithium-ion (li-ion) battery may short-circuit.
owners are advised to park their vehicles outside and away from structures until the interim action is complete. Hyundai will notify owners, and as an interim action, owners have the option to follow provided instructions to perform a battery update through the vehicle's infotainment system or request a hyundai dealer to provide the update. Once parts are available, dealers will inspect the battery system assembly (bsa), and replace it if necessary. Repairs will be performed free of charge. Owners were notified of the safety risk, and the interim action, with a letter mailed april 9, 2021. Final owner notification letters were mailed june 17, 2021. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 200.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.Recall 2021109 [Canada]: Electrical
Issue: on certain electric vehicles, there could be a problem inside the high-voltage battery. As a result, the high-voltage battery could short circuit while the vehicle is parked, charging, or driving. Note: vehicles that had a battery replacement after completion of hyundai recall r0175 (transport canada recall no. 2020-477) do not require repair under this recall. For the hyundai ioniq, only certain all-electric models are affected by this recall. Safety risk: a short circuit in the battery could cause a fire. Corrective actions: hyundai will notify owners by mail and instruct you bring your vehicle to a dealer to lower the battery charging limit to 80% until the final repair is available. You will also be provided with instructions for how to do this yourself using the vehicle's infotainment system. Hyundai recommends that you should park your vehicle outdoors, and away from other vehicles or buildings until the battery charging limit is changed. The second step of this recall will be to replace the high-voltage battery (bsa). Hyundai will notify you when a replacement battery is available for your vehicle. Click here for more information.
To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.
Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.
- 24-01-034H - ELECTRICAL SYSTEM: This bulletin provides the procedure to update the bms (battery management system), mcu (motor control unit), vculdc (vehicle control unit / low dc-dc converter) and igpm (integrated gateway power module) to enhance the battery diagnostics
- 24-BD-001H - VISIBILITY/WIPER (PWS): This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
- 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
- 23-BE-007H - EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE: This service information bulletin provides information on how to update the apple carplay software from hyundaia??S navigation updates page. The current version of google maps has 10 times the data transmission compared to the previous vers
- 23-01-049H - POWER TRAIN: This bulletin provides instructions to correct a condition with bsc-1 blue coolant flow restriction by debris causing abnormal high ewp (electric water pump) speed in certain 2020-21my ioniq electric (ae ev) and 2019-22 kona electric (os ev
- 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
- 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
- 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
- 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
- 218/231 amend - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 22-ST-005H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing.
- 21-ST-003H - STEERING: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft bearing
- 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
- 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
- 21-EE-001H - EQUIPMENT ADAPTIVE/MOBILITY: This service information bulletin provides the instructions on how to adjust the maximum ev battery charging threshold in the radio head unit.
- 21-BE-004H - ELECTRICAL SYSTEM: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message a??Phone not responding. Please reconnect it and try againa?? Will appear on the radio screen.
- 21-EM-003H - EQUIPMENT: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
- 21-EE-001H - ELECTRICAL SYSTEM: This service information bulletin provides the instructions on how to adjust the maximum ev battery charging threshold in the radio head unit.
- 20-BE-014H - ELECTRICAL SYSTEM: When using wireless carplay, the system may intermittently auto disconnect. When wireless carplay is disconnected, a pop up message ⿿phone not responding. Please reconnect it and try again will appear on the radio screen.
- 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
- 20-SS-004H - TIRES: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet must be fully completed including imbalance and road for
- 20-EE-001H-2 - ELECTRICAL SYSTEM: The following summarizes the procedure for ev battery replacement:
- 20-01-039H - EQUIPMENT: This bulletin provides information and procedures for collecting obd a??In use monitor performance ratioa?? (iumpr) data on certain 2019-2021my vehicles at california dealers. This reporting is mandated by carb (california air resources boa
- 20-ST-003H-1 - EQUIPMENT ADAPTIVE/MOBILITY: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
- 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
- 20-EE-001H-1 - ENGINE (PWS): The following summarizes the procedure for ev battery replacement:
- 20-ST-003H - STEERING:ELECTRIC POWER ASSIST SYSTEM: Certain vehicles may develop a bearing noise within the motor driven power steering (mdps) column worm shaft assembly. If bearing noise is heard, follow the procedure in this bulletin to replace the worm shaft assembly.
- 20-ST-001H-1 - STEERING:COLUMN: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
- 20-BD-014H - EXTERIOR LIGHTING: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
Pedestrian alert sounds investigation as of 20230127
Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.
| Crash | Fire | Towed | Injured | Deaths | Failure Date |
|---|
| No | No | N | None | None | 20210621 |
The traction battery on my ioniq 2020 went bad after 3 months. The diagnostic panel warned me of an electric issue and the range dropped drastically. The dealer changed the battery no questions asked. My vin wasn't part of the recall. I wonder if the recall should have included a broader range of vehicles.
| No | No | N | None | None | 20210314 |
Glass spontaneously cracked
| No | No | N | None | None | 20200801 |
8-1-2020 hyundai motor america letter received that original window sticker had incorrect information and is not equipped with blind spot and rear cross traffic collision avoidance assist systems; however these vehcles are equipped with blind spot and rear cross traffic collision warning systems. How many other buyers were misled by the window sticker and sold a car with more extensive safety equipment than what they actually received? Should hyundai recall the vehicle to install the devices as advertised and sold or reimburse the buyers for the difference and the lesser value car sold? My car was stationary and no malfunction known yet, but lack of assist function makes the car less safe than represented when sold to me. The deficiency, error notice letter is not dated and does not offer to correct the misrepresentation or refund the cost of installing this system, and does not offer to install it after their error.
| No | No | N | None | None | 20200731 |
8-1-2020 hyundai motor america letter received that original window sticker had incorrect information and is not equipped with blind spot and rear cross traffic collision avoidance assist systems; however these vehcles are equipped with blind spot and rear cross traffic collision warning systems. How many other buyers were misled by the window sticker and sold a car with more extensive safety equipment than what they actually received? Should hyundai recall the vehicle to install the devices as advertised and sold or reimburse the buyers for the difference and the lesser value car sold? My car was stationary and no malfunction known yet, but lack of assist function makes the car less safe than represented when sold to me. The deficiency, error notice letter is not dated and does not offer to correct the misrepresentation or refund the cost of installing this system, and does not offer to install it after their error.