23-BD-002H
Service Bulletin Details
Public Details for: 23-BD-002H
This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
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GROUP BODY Technical Service Bulletin SUBJECT: DATE NUMBER 23-BD-002H MODEL(S) JANUARY, 2023 ALL INFORMATION FOR LAMP CONDENSATION This TSB supersedes 20-BD-014H by adding more information and examples for lamp condensation and updating the service information to diagnose and repair this condition. Description: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (DRL), or fog lamp. This TSB illustrates the various causes of condensation inside the lamp assembly. Lamp assembly replacement is NOT necessary in most cases. This condition can be eliminated by turning on the lamps with the engine running for several minutes or during normal driving operation. Applicable Vehicles: All Warranty Information: The incident parts are subject to callback through the normal Warranty Technical Center (WTC) parts return process. STUI Pictures Required When submitting a warranty claim, please ensure photos are captured as shown in the examples on page 3, with the headlamp installed and the fender and hood partially visible. Circulate To: General Manager, Service Manager, Parts Manager, Warranty Manager, Service Advisors, Technicians, Body Shop Manager, Fleet Repair INFORMATION FOR LAMP CONDENSATION SUBJECT: in A. Causes of Lamp Condensation 1. Natural Condensation 2. Condensation from Engine Startup The amount and location of condensation will vary based on environmental factors and vehicle usage conditions (lamp usage, driving time and/or distance, etc.). Condensation may occur on only one side of the vehicle if it is parked in a certain position that exposes one side to direct sunlight while the other side is in shade. A similar example of the natural occurrence of condensation is windshield fogging. During cold temperatures, the warm air inside the cabin may condense on the windshield if it has enough moisture. This occurs because the warm air is cooled down past its dew point as it flows over the cold windshield surface. The dew point is the temperature at which the air is unable to “hold” any more water vapor. The water vapor in the air will begin to condense into liquid droplets (dew) if the air is cooled down past its dew point. TSB #: 22-BD-002H Page 2 of 5 SUBJECT: INFORMATION FOR LAMP CONDENSATION SUBJECT: B. Lamp Condensation Identification i Information Condensation from the accumulated moisture is a normal occurrence. Lamp assembly replacement is NOT necessary to resolve this condition. 1. Normal Condensation Condensation occurring inside the lamp assembly after rain or a car wash cycle is considered a natural occurrence. Condensation can also occur after the vehicle is parked outside during cold temperatures. This condition occurs when water vapor inside the lamp assembly is exposed to temperature variations. This condensation is NORMAL and replacement is NOT REQUIRED. i Information See page 4 for the service procedure to remove normal condensation. Normal condensation in the headlamp 2. Water Leak If water is collecting at the bottom of the lamp assembly, water streaks are present, or the condensation remains after the lamps have been on for 30 minutes or more, there may be a water leak in the assembly. The leak may be caused by a poor seal between the lamp housing and lens, cracks in the lamp assembly, or poor fitment. The condition should be diagnosed and repaired as necessary. Water collecting inside the lamp assembly TSB #: 22-BD-002H Page 3 of 5 SUBJECT: INFORMATION FOR LAMP CONDENSATION SUBJECT: in C. Condensation Repair Flowchart Lamp condensation is present Refer to B. Lamp Condensation Identification (page 3) to determine if the condensation is normal or a water leak Water leak Normal condensation Remove the lamp assembly and inspect for external damage and aftermarket modifications Perform the procedure in D. Lamp Assembly Drying Guidelines (page 5) Damage/modification present Condensation still present No damage/modification No condensation remaining Replace the desiccant or moisture absorbent pack inside the lamp assembly and repeat the drying procedure Determine if the damage/modification was caused by an external influence Condensation still present No condensation remaining No external influence External influence Repair not covered under warranty Submit STUI pictures Replace the affected lamp assembly TSB #: 22-BD-002H Condition has been resolved. Repair is complete. Page 4 of 5 SUBJECT: SUBJECT: INFORMATION FOR LAMP CONDENSATION D. Lamp Assembly Drying Guidelines • • • • • • Ensure that the vehicle is parked in a well-ventilated area and that the dust cap(s) have been removed prior to drying the lamp assembly. Certain lamp assemblies may have two dust caps. Remove both dust caps if applicable. To avoid battery discharge, the engine must be running while the lamps are on. Allow the vehicle to idle for 30 minutes with the engine running and lamps turned on for the condensation and moisture to evaporate. Reinstall the dust cap(s) after drying the lamp assembly. If condensation still remains, replace the lamp dessicant or moisture absorbent pack, if equipped, and repeat the lamp assembly drying procedure again. Example location of the dust cap i Information Normal warranty applies for any lamp assembly with condensation. If a lamp desiccant or moisture absorbent pack is replaced, file the warranty claim with the part number for the desiccant or moisture absorbent pack, not the lamp assembly. TSB #: 22-BD-002H Page 5 of 5 SUBJECT: