2019 Maserati LEVANTEMaserati Levante 2019

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 160207 [USA]: Affecting the visibility of oncoming traffic can increase the risk of a crash.
    Maserati north america, inc. (maserati) is recalling certain 2019 levante vehicles equipped with full led headlights with adaptive front lighting system (afls). The headlights may be misadjusted above the maximum height allowed, possibly impairing other driver's visibility on the roadway. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) number 108, "lamps, reflective devices, and associated equipment."
    maserati will notify owners, and dealers will adjust the headlights, free of charge. The recall began august 20, 2019. Owners may contact maserati customer service at 1-877-696-2737. Maserati's number for this recall is 387.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall R/2019/239 [UK]: Front headlamps full led version headlamp vertical beam out of compliance
    Front headlamps full led version headlamp vertical beam out of compliance.
    check and adjustment of the front headlamp vertical beam.

  • Recall R/2020/180 [UK]: The final part of the vehicle version displayed on the manufacturer label on the a pillar contains incorrect version information
    Incorrect sticker shows data m1561f4 5w correct version is m1561f 4apd.
    replacement of the sticker label.

  • Recall 2021460 [Canada]: Tires
    Issue: on certain vehicles, the tire inflation pressure label lists the wrong cold tire pressure for the tires. The pressures are below what is recommended for the load limit listed. Canadian regulations require the recommended inflation pressures to be listed on the label. Safety risk: this small error does not affect vehicle safety. The vehicles are equipped with a tire pressure monitoring system (tpms) which will turn on the warning light if the tire pressure drops below the minimum safe inflation pressure. Corrective actions: this is not a recall. Maserati has made changes to ensure that all new vehicles have the correct tire inflation pressure on the label.

  • Recall 2019342 [Canada]: Lights and instruments
    Issue: on certain vehicles built with led headlights and an adaptive front lighting system, the headlights may not be aimed correctly. Safety risk: headlights that are not aimed properly could cause reduced visibility as well as glare for oncoming drivers, increasing the risk of a crash. Corrective actions: maserati will notify owners by mail and instruct them to take their vehicle to a dealer to adjust the headlights as necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • MAS003929 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Circular letter.
  • MAS003928 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Circular letter.
  • MAS003895 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Technical information.
  • MAS003891 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Technical information.
  • MAS003844 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Diagnostic sheet.
  • MAS003821 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Technical information.
  • MAS003793 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Circular letter.
  • MAS003792 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Technical information.
  • MAS003774 - LIGHTING (PWS): Technical information
  • MAS003392 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: Diagnostic sheet for for certain models regarding difficulty with opening the doors
  • MAS003045 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Technical information - diagnostic guidance to trouble shooting dtc C12900 & 400700 if fault codes are stored in the ecm for iignition control unit.
  • MAS002814 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Diagnostic sheet for air suspension system message on the instument oanel ckuster due to blown f41 fuse
  • MAS003190 - UNKNOWN OR OTHER: Technical information - to provide guidance regarding dtc 620c2f stored in the ascm ecu and investigate the cause of the dtc.
  • MAS002859 - UNKNOWN OR OTHER: Technical information - help diagnose possible malfunctions of the courtsey lights on the sun visor.
  • MAS002856 - WHEELS: Circular letter - wheels rotation procedure for maserati vehicles in stock.
  • MAS002762 - SUSPENSION: Technical information -shock absorber leaks.
  • MAS002746 - STRUCTURE:BODY:DOOR : Technical information - door panel damage when removing the door panel.
  • MAS002700 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Technical tips - radio display backlight operation.
  • MAS002636 - VISIBILITY: Service campaign # 421 for levante with incorrect amount of refrigerant gas.
  • MAS002631 - VISIBILITY: Technical information - a/ccontrol panel switches sticking
  • MAS002464 - EQUIPMENT: Vehicle configuration update after the installtion of wheel rems/tires of different sizes
  • MAS002453 - STRUCTURE:BODY:DOOR : Diagnostic procedure - difficulty opening the door with vehicles equipped with "soft door close"
  • TT-66 - EQUIPMENT: Follow these steps to successfully complete the vin writing and then the software programming activities.
  • MAS-00-10-27 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Urgent parts returns for the levante technical team.
  • MAS-00-08-88 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical team for maserati levante launch.
  • MAS-00-08-88-2 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical team for maserati levante launch.
  • MAS-00-08-77 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical information for mdevo and kol.
  • MAS-00-08-77-1 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Technical information for mdevo and kol.
  • MAS-00-08-63 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 1 set of the mandatory special tools needed for service and maintenance of the levante will automatically be sent to each dealer.
  • MAS002302 - EQUIPMENT ADAPTIVE/MOBILITY: Circular letter - special tool for window adjustment for levante
  • MAS002324 - EQUIPMENT: Technical bulletin - engine coolant leaks from the cabin heater water delivery hose or the cabin heater water return hose.
  • MAS002264 - EXTERIOR LIGHTING:HEADLIGHTS: Daignostic procedure for afls height sensor calibration.
  • MAS002224 - EQUIPMENT ADAPTIVE/MOBILITY: Technical information - diagnosis of sunroof anomalies.
  • MAS001382C - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Circular letter - tutor process for harmon components
  • MAS002199 - EQUIPMENT ADAPTIVE/MOBILITY: Circular letter - updated etm software volta 6 -troubleshooting guides to diagnose base audio system reboot, apple carplay disconnecting/jamming and other anomalies.
  • MAS002203 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Circular letter - diagnostic procedure for check engine light.
  • MAS002120ii - ELECTRICAL SYSTEM: Circular letter - diagnostic guide 3 - bug fix list for entertainment module software volta 6.0
  • MAS002120i - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Circular letter - new etm software volta 6 -troubleshooting guides to diagnose base audio system rebbot, apple carplay disconnecting/jamming and other anomalies.
  • MAS002120 - ELECTRICAL SYSTEM: Circular letter - upload of new software related to the entertainment module (etm) on vehicles with etm software (volta 6.0)
  • MAS000005 - EXTERIOR LIGHTING: Mas00000?5?? ?Voluntary communication to owners related to campaign id 387 full led headlight
  • MAS002067 - BRAKES (PWS): Technical bulletin- brake rotor aesthetics
  • MAS002063 - EQUIPMENT: Technical bulletin to replace plastic clip with a metal clip on the am/fm1 antenna amplifier with vehicles with poor reception.
  • MAS002024 - FUEL SYSTEM, GASOLINE: Service campaign #383 - water pump replacement with vehicles equipped with v8 petrol engine
  • MAS001962 - ENGINE AND ENGINE COOLING: Circular letter - removal of residual oil in filter housing before removing filter/procedure update.
  • MAS001962 - ENGINE AND ENGINE COOLING: Circular letter - oil cartridge removal/refitting procedure update.
  • MAS001912 - VISIBILITY:WINDSHIELD: Technical bulletin procedure for installation of new type of windscreen side trim moulding
  • MAS001850 - STRUCTURE: Technical bulletin procedure for sealing the body due to water infiltration.
  • MAS001853 - VISIBILITY:WINDSHIELD: Technical bulletin procedure for gluing a new type of windscreen side trim further improving attachment.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210208

The car has lost power twice at hwy speeds, all steering and control take all of your strength to manage and get to a safe place. They have replaced all of the drive gear, electrical sensors and as of today replacing all of the steering gear.

NoNoN NoneNone20210207

The car has lost power twice at hwy speeds, all steering and control take all of your strength to manage and get to a safe place. They have replaced all of the drive gear, electrical sensors and as of today replacing all of the steering gear.

NoNoN NoneNone20200731

Tl* the contact owns a 2019 maserati levante. The contact stated while stopped on a hill, the vehicle inadvertently shut-off and rolled backwards. The contact depressed the accelerator pedal to move forward. There were no warning lights illuminated. Additionally, the touch screen was overheating. The temperature increased to approximately 120 degrees. The vehicle was taken to boch maserati (the automile, 441 providence hwy, norwood, ma 02062, (888) 364-7175) and was diagnosed that a software update was needed. The vehicle was repaired however, the failure recurred. Additionally, the contact was informed that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was approximately 20,000. Invalid vin.

NoNoN NoneNone20200724

My current vehicle is at the dealership still being worked on for the initial and past issues not corrected. I had to bring my loaner vehicle of same make model and year because the loaner had similar issues to my own vehicle . The vehicle stalled with my wife and child in a busy intersection( in motion) and would not start for over 20 mins . She could not even get the vehicle in neutral to push it out of the way ( vehicle would not allow) . I returned the vehicle back ( stalling twice on the way but thankfully it restarted after a 5 min shutoff) . Going back to my vehicle still in repair when the technician brought my vehicle inside as it was raining outside the day i returned the loaner they found the rear passenger area of my vehicle under repair just found water infiltration in the inside electrical areas adjacent to battery etc and panels of the vehicle . I always noticed my vehicle always had a musty smell and thought maybe the kids spilled something but could never get it to go away . Aside from shortages from inside water infiltration we are now concerned with mold growth in the fabric and interior body panels now knowing this was an issue . There is compounding issues with the vehicle that may or may not be related with other issues being addressed such as abnormal condensation in headlights , window paneling and trim coming loose etc. The dealership states it was a battery ( doesn't make sense) issue but these issues take away all life safety measures and vehicle control , one time is too many and we refuse to put our children in this make and model only a year old requiring so much replacement and items failing that can result in bodily injury or death due to the vehicles systems failure and motor control ( brakes, throttle control, power steering air bag lighting , suspension and windshield wiper)

NoNoN NoneNone20200723

My current vehicle is at the dealership still being worked on for the initial and past issues not corrected. I had to bring my loaner vehicle of same make model and year because the loaner had similar issues to my own vehicle . The vehicle stalled with my wife and child in a busy intersection( in motion) and would not start for over 20 mins . She could not even get the vehicle in neutral to push it out of the way ( vehicle would not allow) . I returned the vehicle back ( stalling twice on the way but thankfully it restarted after a 5 min shutoff) . Going back to my vehicle still in repair when the technician brought my vehicle inside as it was raining outside the day i returned the loaner they found the rear passenger area of my vehicle under repair just found water infiltration in the inside electrical areas adjacent to battery etc and panels of the vehicle . I always noticed my vehicle always had a musty smell and thought maybe the kids spilled something but could never get it to go away . Aside from shortages from inside water infiltration we are now concerned with mold growth in the fabric and interior body panels now knowing this was an issue . There is compounding issues with the vehicle that may or may not be related with other issues being addressed such as abnormal condensation in headlights , window paneling and trim coming loose etc. The dealership states it was a battery ( doesn't make sense) issue but these issues take away all life safety measures and vehicle control , one time is too many and we refuse to put our children in this make and model only a year old requiring so much replacement and items failing that can result in bodily injury or death due to the vehicles systems failure and motor control ( brakes, throttle control, power steering air bag lighting , suspension and windshield wiper)

NoNoN NoneNone20200618

Check engine light goes on and entire instrument cluster goes chaotic. Followed by the vehicle loosing power steering, engine control, air bag failure, the brakes resets and at slow speed the vehicle tries to engage the em brake causing the vehicle to jerk and stop during movement this has been scary when it has happened on the highway and almost caused an accident coming out of a parking lot. Other issues is now the automatic lights and my windshield wipers do no function at all in which i cannot drive when it rains. My schedule service is july 15 (called june 23rd) but when describing the issues no sense of urgency has been taken.I have submitted photos as everything i have is video of the situation. In summary the car seems to be having completed electrical failure of equipment.

NoNoN NoneNone20200617

Check engine light goes on and entire instrument cluster goes chaotic. Followed by the vehicle loosing power steering, engine control, air bag failure, the brakes resets and at slow speed the vehicle tries to engage the em brake causing the vehicle to jerk and stop during movement this has been scary when it has happened on the highway and almost caused an accident coming out of a parking lot. Other issues is now the automatic lights and my windshield wipers do no function at all in which i cannot drive when it rains. My schedule service is july 15 (called june 23rd) but when describing the issues no sense of urgency has been taken.I have submitted photos as everything i have is video of the situation. In summary the car seems to be having completed electrical failure of equipment.

NoNoN NoneNone20191005

Back passenger seat belt will not latch properly, it clicks in but doesnt latch. Computer system shuts off randomly requiring the car to be shut off, locked from fob and opened/started again. Alarm goes off randomly

NoNoN NoneNone20191004

Back passenger seat belt will not latch properly, it clicks in but doesnt latch. Computer system shuts off randomly requiring the car to be shut off, locked from fob and opened/started again. Alarm goes off randomly

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