2022 PETERBILT 389Peterbilt 389 2022

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 259100 [USA]: A loss of communication between the gear shifter and the transmission may result in the vehicle becoming disabled after coming to a stop, increasing the risk of a crash.
    Paccar incorporated (paccar) is recalling certain 2021-2024 peterbilt 365, 367, 389, 535, 536, 537, 548, 567, 579, kenworth t180, t280, t380, t480, t880, w990, and 2021-2025 t680 trucks. The right-hand gear shifter stalk connectors may have been improperly crimped, resulting in a loss of communication.
    dealers will inspect and replace the gear shifter assembly as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed april 24, 2024. A second notice will be mailed once the final remedy is available. Owners may contact kenworth customer service at 1-425-828-5888 or peterbilt customer service at 1-940-591-4220. Paccar's numbers for this recall are 24pbe and 24kwe.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 246122 [USA]: The loss of display information, such as vehicle speed and warning lights, can increase the risk of a crash.
    Paccar incorporated (paccar) is recalling certain 2022-2023 kenworth t680, t880, w990, and peterbilt 365, 367, 389, 567, and 579 vehicles. The digital display may freeze and not display critical safety information. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard numbers 101, "control and displays" and 102, "trans shift lever seq/starter interlock/trans braking effect."
    dealers will update the software, free of charge. Owner notification letters are expected to be mailed december 16, 2022. Owners may contact kenworth's customer service at 1-425-828-5888 and peterbilt's customer service at 1-940-591-4220. Paccar's numbers for this recall are 22kwk and 22pbk.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 200971 [USA]: A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
    Paccar incorporated (paccar) is recalling certain 2022-2023 kenworth t170, t270, t280, t370, t380, t440, t470, t480, t680, t800, t880, w900, w990, c500, and 2022-2023 peterbilt 325, 330, 337, 348, 365, 367, 389, 520, 536, 537, 548, 567, and 579 vehicles. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
    dealers will inspect the steering gear serial numbers, and replace the steering gears as necessary, free of charge. Owner notification letters were mailed september 26, 2022. Owners may contact kenworth's customer service at 1-425-828-5888 and peterbilt's customer service at 1-940-591-4220. Paccar's numbers for this recall are 22pbe and 22kwe.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 210883 [USA]: Unintended vehicle movement can increase the risk of a crash or injury.
    Paccar incorporated (paccar) is recalling certain 2019-2022 kenworth t880, w990, peterbilt 567, 579, 389, and 2022 peterbilt 536, 537 wrecker and auto hauler vehicles. The work brake (winch brake) may unintentionally disengage the service brakes during winching operations, causing the vehicle to roll.
    dealers will update the vehicle software, free of charge. Owner notification letters were mailed on january 3, 2022. Owners may contact paccar customer service at 1-425-828-5888 (kenworth); or 1-940-591-4220 (peterbilt). Paccar's numbers for this recall are 21kwg and 21pbm.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 183921 [USA]: If loss of the rear brake signal occurs, the vehicle could experience reduced rear braking capability or loss of brakes to the rear axle(s), increasing the risk of a crash.
    Paccar, inc. (paccar) is recalling certain 2021-2022 peterbilt 367, 389, 567, and 579 vehicles. The cross member mounted hill start assist valve assembly may have insufficient clearance to the rear axle, causing damage to the rear brake hose and loss of the rear brake signal.
    dealers will inspect for clearance and re-work the assembly to conform with an updated design, free of charge. Interim owner notification letters were mailed on september 24, 2021. Owner notification letters were mailed on march 11, 2022. Owners may contact paccar's customer service at 1-940-591-4220 (peterbilt). Paccar's number for this recall is 21pbj.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 183792 [USA]: A detached flywheel can cause loss of drive power, increasing the risk of a crash. additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
    Paccar incorporated (paccar) is recalling certain 2021-2022 kenworth t680, t880, w990, t800, w900 and peterbilt 579, 567, 389, 367 vehicles equipped with a cummins x15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
    paccar will notify owners, and dealers will properly torque the capscrews and the engine will also be inspected for damage and, if necessary, repaired, free of charge. The recall began on march 29, 2021. Owners may contact paccar customer service at 1-425-828-5888 (kenworth) or 1-940-591-4220 (peterbilt). Paccar's numbers for this recall are 21kwa and 21pbb.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 2021521 [Canada]: Brakes
    Issue: on certain trucks, the hill start assist valve assembly could be damaged by contact with the rear axle. If this happens, there could be reduced braking or a loss of rear brakes. Safety risk: reduced braking or a loss of rear brakes can cause extended stopping distances and increase the risk of a crash. Corrective actions: paccar will notify owners by mail and instruct you to take your truck to a dealer to inspect the clearance between the hill start assist valve assembly and the rear axle. The dealer will rework the assembly if more clearance is needed.

  • Recall 2021287 [Canada]: Lights and instruments
    Issue: on certain trucks, the driver may be able to turn off the daytime running lamps (drls) while driving. Canadian regulations require that drls must stay on while driving, unless the headlamps or fog lamps are switched on. Safety risk: driving without daytime running lights could make the vehicle less visible to others and increase the risk of a crash. Corrective actions: paccar will notify owners by mail and instruct you to take your truck to a dealer to update the vehicle software.

  • Recall 2021069 [Canada]: Powertrain
    Issue: on certain vehicles, the cap screws that attach the flywheel to the crankshaft may not have been properly tightened. As a result, the flywheel could detach. If this happens, there could be a loss of power to the wheels and parts could be ejected from the engine compartment. Safety risk: a loss of power to the wheels could increase the risk of a crash. Parts that are ejected from the engine compartment could create a risk of injury. Corrective actions: cummins will notify owners by mail and instruct you to take your truck to a cummins authorized service center to tighten the flywheel cap screws. Cummins will repair damaged components, as necessary.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24PBE - ELECTRICAL SYSTEM: Interim safety recall parts are not currently available for this safety recall. This bulletin will be updated once repair parts are available. The right-hand shift stalk may have an improper wire harness terminal crimp within the wire
  • E290 - ENGINE AND ENGINE COOLING: Updated procedures and srt time to include fuel filter replacement during cleaning process. Removed in-tank additive references.
  • E292 PB - ENGINE AND ENGINE COOLING: Campaign certain epa2021 chassis equipped with paccar mx engines have selective catalytic reduction (scr) catalyst contamination that occurred during manufacturing. Scr catalyst assemblies will be inspected and replaced as necessary.
  • E306 - FUEL SYSTEM, DIESEL: Incorrect fuel filter drain and replacement procedures on epa21 mx-11 and mx-13 engines can result in the following: .Debris and contaminants introduced into the high-pressure fuel system. .Denial of warranty claims for injector and/or f
  • E300 - ENGINE AND ENGINE COOLING: Paccar will reimburse customers for the local purchase of in-tank fuel additive for epa2021 compliant mx engines. This is a one-time reimbursement. Only customers who have received e290 injector cleaning qualify for this reimbursement. See
  • E290 - ENGINE AND ENGINE COOLING: Fix-as-fail a?? Updated procedures and claim filing information. Epa2021 injector cleaning is referenced in rmi for certain injector faults. Complete the procedures in e290. Refer to e300 for in-tank additive information.
  • 43-078 - STRUCTURE: All model 389x chassis with 7a?? Exhaust pipes need silicone sealant applied
  • 03-087(E295) - ENGINE AND ENGINE COOLING: Certain model year 2021-2024 chassis with paccar mx engines and optional fuel filter restriction virtual gauge may display incorrect restriction levels. The virtual gauge will be temporarily disabled until are vised sensor strategy is devel
  • 01-082 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:CONDENSOR/EVAPORATOR: Certain model 389 chassis are experiencing freezing of the a/c evaporator or frosting of the compressor and suction line. A field resolution is available to solve this issue.
  • 34-093 - ELECTRICAL SYSTEM: 34-093 model 389 78-inch sleeper 12v power port supplier change
  • 23-005 - POWER TRAIN: Clutch pedal linkage lubrication service interval information is missing from the service manual for model 365, 367, and 389 chassis.
  • 45-064 - ENGINE AND ENGINE COOLING: Info only - paccar is introducing over-the-air (ota) software updates for engine my17 and newer chassis equipped with cummins x15, x12, isx12, isx12n, l9n, px-7, and px-9 engines the technology will leverage the existing remote diagnostic c
  • 14-043 - SUSPENSION: Fix-as-fail on certain chassis with low air leaf suspension or low-low air leaf suspension, the height control valve (hcv) arm may be rubbing on other components when the bend in the arm is facing outboard. Flipping the bend in the hcv arm
  • 13-060 - BRAKES (PWS): The service information for bendix air dryer maintenance is being updated to include new procedures.
  • 56-005 - ENGINE AND ENGINE COOLING: During pto mode, the engine will not ramp up to the set rpm speed.
  • E297 - ENGINE AND ENGINE COOLING: When updating the software on a truck to rc6 or higher, please ensure a pm sensor is physically installed before performing the software update.
  • 02-169 - STRUCTURE: Info only - chassis equipped with a flush mounted battery box between the frame rails, and containing 3 batteries, may experience battery movement on the side where the single battery resides. This bulletin contains a procedure to fabricate
  • E285 - ENGINE AND ENGINE COOLING: Emissions recall: engine model year 2021 mx engines built to epa 21 emission standards (my21b) and manufactured without a particulate matter (pm) sensor are required to have a pm sensor installed and the engine software updated. This is req
  • E286 - ENGINE AND ENGINE COOLING: Fix-as-requested - ⿿⿿⿿engine model year 2021b and later paccar mx-11 & mx-13 fuel injector adjustment during first c service
  • TIB 98-020 - EQUIPMENT: Information only ⿿ new level 1 required tools are available to support my21b mx engines.
  • 13-059 - PARKING BRAKE: On certain model year 2022 chassis with manual transmissions, the optional ⿿audible alarm when door is open and park brake is not set⿝ feature operates incorrectly due to a software issue. Software will be corrected when available.
  • 51-013 - EQUIPMENT: Due to major data carriers phasing out 3g networks, chassis currently utilizing first generation peoplenet mobile gateway (pmg001) will experience severe 3g service degradation as early as january of 2022. Chassis currently utilizing 3g ant
  • 34-090 - EQUIPMENT: A frame mounted left-hand marker light bracket interferes with the rear fuel tank fill location. A redesigned bracket can be purchased that relocates the marker bracket to the front fuel tank bracket to eliminate interference.
  • 02-168 - STRUCTURE: Information only - rear axle quarter fenders with less than two inches of clearance between the top of the quarter fender and the bottom of the trailer/equipment are susceptible to damage. The lack of clearance could result in cracked/broke
  • 21-PBF - EXTERIOR LIGHTING: Safety recall a?? Interim notification - the daytime running lamps (drls) may turn off while the vehicle is in motion and the headlamps, fog lamps or turn signals are not on. This is non-compliant with canadian regulation cmvss 108, which s
  • 21PBB - ENGINE AND ENGINE COOLING: Safety campaign - cummins engine flywheel capscrews improperly torqued. Cummins recall C2402.
  • 02-160 - EQUIPMENT ADAPTIVE/MOBILITY: Information only a?? Windshield washer pumps have a high no trouble found rate. Washer pumps may fail to spray due to a clogged filter.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date

© dot.report 2024

Use of this information constitutes acceptance for use in an AS IS condition. There are NO warranties, implied or otherwise, with regard to this information or its use. Any use of this information is at the user's risk. It is the responsibility of user to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content. EACH USER WILL BE SOLELY RESPONSIBLE FOR ANY consequences of his or her direct or indirect use of this web site. ALL WARRANTIES OF ANY KIND ARE EXPRESSLY DISCLAIMED. This site will NOT BE LIABLE FOR ANY DIRECT, INDIRECT or any other kind of loss.