E290

4/3/23, 7:48 AM
Powertrain Service Bulletin
E290: EPA2021 PACCAR MX Fuel Injector Cleaning Procedure
Number
 Edit
 Clone
E290
Subject
​EPA2021 PACCAR MX Engine Fuel Injector Cleaning Procedure
Date
3/31/2022
Revision
04/03/2023: Bulletin updated to clarify bulletin flow with RMI. Removed fuel filter element replacement steps in procedures. Added second cleaning cycle
if necessary. Removed in-tank additive information. Added quick claim for repairs on or after 04/03/2023. Added references to E300.
01/27/2023: Updated part number for Diesel Kleen additive.
​01/04/2023: Revised in-tank fuel additives in Procedures section.
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12/16/2022: Removed John Deere additive from the recommended list.
09/26/2022: Updated Procedures diagram for before/after cleaning comparison of Unbalance Detection test results.
08/11/2022: Added in-tank cleaner information in the Procedure section.
07/22/2022: Removed Fleetguard Diesel Fuel Injector Cleaner option from in-tank additive table.
06/15/2022: Edited parts and tool tables. Added in-tank additive recommendation.
06/03/2022: Adjusted cleaning solutions. DSG 4+ is now available from PPD for US use. John Deere is no longer listed as an alternate.
05/23/2022: Adjusted preferred order of cleaning solutions: DSG 4+ is now preferred while John Deere is an alternate.
05/16/2022: Removed "disconnect aftertreatment system" step in procedures. Updated SRT codes and parts lists.
04/28/2022: Removed Stanadyne cleaning solution. Stanadyne #43566 is not to be used as a cleaner for this procedure.
04/22/2022: Added secondary tool kit part number. Adjusted preference for cleaning fluids. Removed mileage limit for affected chassis.
​04/13/2022: Updated the Parts section to include an alternative fuel system cleaning tool kit.
04/07/2022: Updated contact information for DSG ordering.
04/04/2022: Updated parts section and procedures document.
Condition
Chassis affected may experience one or more of the following DTCs or symptoms;
Engine Knock
P3300
P0300
P0301, P0302, P0303, P0304, P0305, P0306
P1263, P1266, P1269, P1272, P1275, P1278
P0263, P0266, P0269, P0272, P0275, P0278
Chassis Affected
All Model Year 2021 and later Model 389, 520, 567, 579, and 579 MLU chassis equipped with EPA2021 compliant PACCAR MX-11 and MX-13 engines.
Action
Fix-As-Fail
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Powertrain Service Bulletin
If a customer comes into your dealership and demonstrates the condition above, refer to RMI for troubleshooting procedures for specific fault codes.
Complete the procedures attached below for injector cleaning.
1. Check SIR for “complete” next to E290A. The vehicle SIR is also available in .pdf format under “Attachments” in Service Management. If “complete”
shows next to E290A, the cleaning has been previously performed. See warranty section for filing instructions on vehicles that require additional cleaning.
2. If E290A does not appear in SIR, check the Asset Service History under the Asset Profile in Service Management to ensure another dealer has not
recently completed the repair.
3. When completing this cleaning, make sure to manually enter E290A in a new operation line in Service Management when starting repairs to ensure
the repair is tracked properly.
4. Print the E300 Driver’s Information Packet (attached below) and fill in the warranty end date and mileage information on the first page for the chassis.
Refer to E300 for specific limitations of in-tank additive reimbursement.
•Check the vehicle in SIR to determine end date and mileage of any applicable engine warranty. The warranty start date is the vehicle “In Service”
date.
Warranty
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​Through Base Warranty or any applicable active Extended Warranty, Peterbilt will pay for parts at dealer net plus applicable mark-up and labor:
Campaign and SRT Codes
Quick
Claim
Code
SRT Code
Labor
Hours
Use
NONE
B44-FSD
3.1
Repairs completed BEFORE 04/03/23
E290A1
B23-04A
1.8
Repairs completed on or after 04/03/23
– Cleaning performed ONCE
B23-04B
3.0
Repairs completed on or after 04/03/23
– Cleaning performed TWICE in same
service event.
Editable
Repairs completed on or after 04/03/23
–Includes 2 cleanings AND injector
Editable replacement in the same service event.
Injector replacement (up to 6 injectors)
may only be claimed ONCE.
B23-04C
1.0
Repairs completed on or after
04/03/2023 - Cleaning performed ONCE
- Only applies to MY2023 chassis with
NA31 RC1 software - See procedures for
details.
1.6
Repairs completed on or after
04/03/2023 - Cleaning performed
TWICE in same service event. - Only
applies to MY2023 chassis with NA31
RC1 software - See procedures for
details.
1.8
Subsequent claim for secondary
cleaning on vehicles with E290A
“Complete” – Cleaning performed
ONCE in second service event
Subsequent claim for secondary
cleaning on vehicles with E290A
“Complete” – Cleaning performed
TWICE in second service event
E290A2
E290A3
E290A4
E290A5
E290B1
B23-04D
B23-04A
E290B2
B23-04B
3.0
E290B3
Editable
Editable Subsequent claim for secondary
cleaning on vehicles with E290A
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Quick
Claim
Code
Powertrain Service Bulletin
SRT Code
Labor
Hours
Use
“Complete” – Includes 2 cleanings AND
injector replacement in second service
event. Injector replacement (up to 6
injectors) may only be claimed ONCE.
Only applies if injectors have not been
previously replaced under E290A
E290B4
E290B5
B23-04C
B23-04D
1.0
Subsequent claim for secondary
cleaning on vehicles with E290A
“Complete” – Cleaning performed ONCE
in second service event - Only applies to
MY2023 chassis with NA31 RC1
software - See procedures for details.
1.6
Subsequent claim for secondary
cleaning on vehicles with E290A
“Complete” – Cleaning performed
TWICE in second service event. - Only
applies to MY2023 chassis with NA31
RC1 software - See procedures for
details.
For repairs completed before 04/03/2023:
• File a long form claim for applicable repair parts (listed below) and 3.1 hrs labor using SRT code B44-FSD. This claim includes filter element
replacement.
For repairs completed on or after 04/03/2023:
• 1.8 hours labor to perform the attached cleaning procedure ONCE in the same service event – according to the attached procedure. Use
appropriate quick claim code from the table above. This quick claim does NOT include filter element replacement.
• 3.0 hours labor to perform the attached cleaning procedure TWICE in the same service event – according to the attached procedure. Use
appropriate quick claim code from the table above. This quick claim does NOT include filter element replacement.
• 1.0 hours labor to perform the attached cleaning procedure ONCE in the same service event - according to the attached procedure on
MY2023 chassis with NA31 RC1 software. Use appropriate quick claim code from the table above. This quick claim does NOT include filter element
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replacement.
• 1.6 hours labor to perform the attached cleaning procedure TWICE in the same service event - according to the attached procedure on
MY2023 chassis with NA31 RC1 software. Use appropriate quick claim code from the table above. This quick claim does NOT include filter element
replacement.
NOTE
This bulletin covers the injector cleaning ONLY.
The attached procedures require an editable claim to cover parts
(injectors) and any labor associated with injector replacement and
additional troubleshooting (if necessary).
Use appropriate quick claim code from the table above in the campaign
code field of this claim.
• If the vehicle has previously completed E290A and requires another cleaning in a second service event, file an additional claim using the
appropriate quick claim code from the table above in the Campaign Code Field.
• For extraordinary circumstances, please use code E290. Add from "Recommended Repairs", then select the gear icon to edit Parts/Labor/Misc.
• File the claim within 14 days in accordance with the Warranty Policy.
Peterbilt dealers may perform E290A repairs on Kenworth chassis, but Quick Claims do not apply. For Kenworth chassis repairs, use the long claim
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input form.
PRWS CLAIM CODING
Campaign
Code:
E290A
Claim
Category:
Engine Repair Type:
Fix-As-Fail
Customer
Concern
Code:
202
Causal Code:
64
Corrective
Action
Code:
02
Responsibility
CAMP
Code:
Failure
Location:
044002002
Causal Part:
2272926
N/A
SRT Code:
B44-FSD (3.1 hrs)
Injector cleaning procedure
before 04/03/2023
Supplier
Code:
Campaign
Type:
Field Repair
B23-04A (1.8 hrs)
Injector cleaning procedure (1x)
on or after 04/03/2023 (without
filter element replacement)
B23-04B (3.0 hrs)
Injector cleaning procedure (2x)
on or after 04/03/2023 (without
filter element replacement)
B23-04C (1.0 hrs.)
Injector cleaning procedure (1x)
on or after 04/03/2023 (without
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filter element replacement) on
MY2023 with NA31 RC1 software.
B23-04D (1.6 hrs.)
Injector cleaning procedure (2X)
on or after 04/03/2023
(without filter element
replacement) on MY2023
with NA31 RC1 software.
Parts
Tools and parts are available from PACCAR parts. Tool kits are not reimbursable through this bulletin. Repair parts are only authorized for repairs on
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Powertrain Service Bulletin
or before the dates listed.
TOOLS
Quantity
1
Part Number
Description
2281101
Fuel System Cleaning Tool Kit
OR
1
1961366-1CH
Fuel System Cleaning Tool Kit
Only one of the above tool kits is necessary. Tool Kits listed above do
NOT include 5L container. A locally sourced container will be needed for
US locations.
1
5L container or clean bucket. Available
through Dynalon or Amazon
Locally Sourced
REPAIR PARTS
Quantity
5qt
1
Part Number
DK32P (for US use)
Description
DSG 4+ Super Clean #DK32
(Preferred solution available from PPD
for US use)
2281100PE (Canada Tunap FX9 (5qt container for Canada use
Only)
Only)
The following parts only apply to repairs completed before 04/03/23
1
2272926
Filter Set
The following parts only apply to repairs completed before 05/17/2022
(1)
A029E744
Gasket
(1)
Q312526
Gasket
(1)
LP34216
Clamp, 5"
(1)
90-0012
Clamp, 4"
Background
The diagnostic codes and injector problems may be caused by carboxylate clogging of injector internal ports. This cleaning procedure should clean
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the deposits, but it is not a permanent fix. If the problem returns, switching fuel sources may reduce the formation of deposits.
Procedure
Please follow your dealership's safety procedures and precautions to ensure the vehicle can be safely repaired and maintained. Read all steps before
beginning.
Please ensure you are using the latest version of the attached procedure. Please discard any printed versions you may have and refer to the bulletin link
below each time.
This procedure is in addition to other diagnostic and troubleshooting steps as specified in RMI or other service documentation and repair direction from
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field service or the Vehicle Support Center.
NOTE
If the vehicle has already had E290A completed and requires the cleaning
again, contact the Vehicle Support Center (TCS365) for direction.
File claims for additional work using appropriate quick claim code from
table in warranty section of bulletin.
1. RMI will refer you to this procedure for any active fault codes listed above.
2. Complete the attached cleaning procedure.
EPA2021 MX13 MX11 Fuel Injector Cleaning Procedure
NOTE
On MY2023 vehicles, check component group 1020. If software number
is 2397180, the vehicle has NA31 RC1 software. Do not perform injector
calibration on these vehicles. See Software Change Notice RC1 for Model
Year 2023 for more information.
3. Refer to E300 for in-tank additive use and reimbursement of additive cost.
A. Print the Driver’s information Packet (below)
B. Fill in the Chassis number and warranty expiration date/mileage.
C. Explain to the customer what they need to do and the expiration date/mileage that they need to meet.
D. Give the Driver’s Information Packet with the expiration information filled in to the driver.
E. Advise the driver that the log sheet is necessary for in-tank fuel additive reimbursement through E300 through their local dealer.
Links
E290 Fuel Injector Cleaning Procedure
E300 Driver Information Packet
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E300 Fuel System Additives Bulletin
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