02-009-13-2854

Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2013 Mazda Motor of America, Inc.
Subject:
Bulletin No:
02-009/13
Last Issued:
11/11/2013
STAINS APPEAR ON WHEELS
MULTI-MODEL - STAINS APPEAR ON WHEELS
BULLETIN NOTE
• This bulletin supersedes the previous bulletins 02-006/08 issued 9/3/2008 and 02-006/07 issued 09/27/07.
The APPLICABLE MODEL(S)/VIN(S) has been revised.
• Changes are noted below in Red beside the change bar.
APPLICABLE MODEL(S)/VINS
2004-2014 Miata/MX-5
2004-2011 RX-8
2007-2014 CX-9
2004-2014 Mazda3
2006-2014 Mazda5
2011-2014 Mazda2
2004-2014 Mazda6
2007-2012 CX-7
2013-2014 CX-5
DESCRIPTION
Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to
clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface
and damage the paint under the clear coating. The damaged area has the appearance of dark stains.
Use extra care when cleaning wheels. The following are guidelines to follow when cleaning the wheels.
- Mazda recommends using a mild soap or neutral detergent as stated in the owner’s manual under Appearance Care in the Maintenance and Care section.
- DO NOT use a cleaning products containing strong acid or alkali contents to clean the wheels.
- DO NOT apply any type of specialized wheel cleaner to the wheels when they are hot (such as after driving
the vehicle or if the vehicle has sat in the sun). Ensure wheel temperatures are the same as ambient temperature before cleaning.
- Within 15 minutes after any cleaner is applied, rinse the wheel thoroughly to completely remove cleaner.
- Stains on Mazda Wheels caused by improper cleaning are not covered under the Mazda Vehicle
Warranty.
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CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.