BJA46597
Service Bulletin Details
Public Details for: BJA46597
Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
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Models from 2019
2019 RAM 1500 |
Models from 2018
2018 RAM 1500 |
2018 RAM 2500 |
2018 RAM 3500 |
2018 RAM 4500 |
2018 RAM 5500 |
2018 RAM PROMASTER |
2018 RAM PROMASTER CITY |
Models from 2017
2017 RAM 1500 |
2017 RAM 2500 |
2017 RAM 3500 |
2017 RAM 4500 |
2017 RAM 5500 |
2017 RAM PROMASTER |
2017 RAM PROMASTER CITY |
Models from 2016
2016 RAM 1500 |
2016 RAM 2500 |
2016 RAM 3500 |
2016 RAM 4500 |
2016 RAM 5500 |
2016 RAM C/V TRADESMAN |
2016 RAM PROMASTER |
2016 RAM PROMASTER 3500 |
2016 RAM PROMASTER CITY |
Models from 2015
2015 RAM 1500 |
2015 RAM 2500 |
2015 RAM 3500 |
2015 RAM 4500 |
2015 RAM 5500 |
2015 RAM C/V TRADESMAN |
2015 RAM PROMASTER |
2015 RAM PROMASTER 2500 |
2015 RAM PROMASTER CITY |
Models from 2014
2014 RAM 1500 |
2014 RAM 2500 |
2014 RAM 3500 |
2014 RAM 4500 |
2014 RAM 5500 |
2014 RAM C/V TRADESMAN |
2014 RAM PROMASTER |
Models from 2013
2013 RAM 1500 |
2013 RAM 2500 |
2013 RAM 3500 |
2013 RAM 4500 |
2013 RAM 5500 |
2013 RAM C/V TRADESMAN |
Models from 2008
2008 RAM 3500 |
2008 RAM 4500 |
2008 RAM 5500 |
Models from 2007
2007 RAM 3500 |
Job Aid May 2018 Version 2 Acura Torque Converter Clutch Shudder Snap Shot Evaluation Job Aid Supersedes Job Aid Torque Converter Clutch Shudder and Vibration Job Aid, dated July, 2011; see REVISION SUMMARY REVISION SUMMARY i-HDS information has been added. AFFECTED VEHICLES All models with A/T If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue. Follow the instructions for the HDS or i-HDS below to capture and evaluate the snapshot for torque converter shudder and current software in the PCM. If the data shows RPM fluctuations similar to the examples of a torque converter shudder, replacement of the torque converter, a software update, and/or transmission fluid replacement may be necessary; depending on the repair directions in the service bulletin. If the snapshot does not compare with the sample snapshots of the faulty torque converter and look similar to the snapshots of known good torque converters, the torque converter is not the source of the vibration; continue with normal troubleshooting. HDS SET-UP Setting up the snapshot with the HDS: 1. Select Snapshot from the A/T mode menu. 2. Select manual trigger, 30 seconds, with the trigger point in the middle. 3. Test drive the vehicle and press the Camera icon when you feel the vibration. Tip: To duplicate, maintain a steady throttle, and as soon as you feel the shudder, hit the Camera icon. 4. Enter standalone mode. Click on the open folder icon 5. Click the configuration icon , and select your snapshot. and select the following parameters in the Line column: • Engine Speed • Input Shaft (Mainshaft) Speed (rpm) • Output Shaft (CounterShaft) Speed (rpm) • TP Sensor 1 • Shift Control 6. Click the line graph icon. © 2018 American Honda Motor Co., Inc. — All Rights Reserved Page 1 of 8 7. Click the graph configuration icon and adjust the Max scale to 3000 RPM for Engine Speed, Input Shaft (Mainshaft) Speed (rpm) Output Shaft (Countershaft) Speed (rpm). 8. Click OK. Evaluating the snapshot with the HDS: To determine if the vibration you're feeling in the vehicle is being caused by the torque converter, you need to examine the relationship between Engine Speed and Transmission Input (Main) and Output (Counter) Shaft Speed. In a vehicle with a known good torque converter, Engine Speed, Input Shaft and Output Shaft speeds will all be smooth. See the example below: If you are dealing with a vibration caused by a faulty torque converter, you will see oscillations in the Input and Output shaft when the engine speed is smooth as shown below: Page 2 of 8 Here are a few more examples of vibration being caused by a faulty torque converter: If you're feeling the vibration while under a steady cruise, look for Engine Speed to be briefly jumping above Main Shaft speed. This would indicate that the torque converter is experiencing a stick/slip condition as shown below: Page 3 of 8 I-HDS SET-UP Setting up the snapshot with the i-HDS: 1. Connect the i-HDS to the vehicle, and input the Repair Order Number. 2. Select Data List/Snapshot. 3. Select AT, then select the check mark. Page 4 of 8 4. Wait for the Waiting for Trigger bar to turn green, then drive the vehicle. When you feel the vibration/shudder, hit select the Trigger icon. 5. After parking in a safe location, select the Open Folder icon. 6. Select the snapshot file you want to view, then select the check mark. Page 5 of 8 7. Select the Line Graph icon. 8. Select the following signals: • Engine Speed • Output Shaft (Counter Shaft) speed (rpm) • Input Shaft (Main Shaft) speed (rpm) • TP Sensor 1 • Shift Control Page 6 of 8 9. Select the Line Graph Settings icon. 10. Change the Display Range from Default Range to Manual Range, and change the MAX Display Range in the following signals to 3500 RPM: • Engine Speed • Output Shaft (Countershaft) Speed (rpm) • Input Shaft (Mainshaft SPeed (rpm) 11. Change the Time Axis/sec. to 2.00. Page 7 of 8 Evaluating the snapshot with the i-HDS: To determine if the vibration you're feeling in the vehicle is being caused by the torque converter, you need to examine the relationship between Engine Speed and Input Shaft (Main Shaft) speed (rpm) and Output Shaft (Counter Shaft) speed (rpm). In a vehicle with a known good torque converter, Engine Speed, Input Shaft and Output Shaft speeds will all be smooth. See the example below: Page 8 of 8