2012 RAM 4500Ram 4500 2012

Vehicle Details: Recalls, Investigations, Consumer Complaints, Service Bulletins

Below you will find all available information on the 2012 RAM 4500, manufacturered by Fca Us Llc.

ManufacturerKnown WMI(s)Fuel Type
RAM1C4 1C7 3C4
RAM VIN Decoder

Use the box here to look up VINs from RAM as well as other manufacturers

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Frequently Asked Questions
  • Where is the 2012 RAM 4500 produced?
     - The 2012 RAM 4500 is produced in AUBURN HILLS Mi, United States (usa).
  • Are there recalls for the 2012 RAM 4500?
     - There are 18 recall(s) for the 2012 RAM 4500, additional information is below.
NHTSA Mandated Recalls
  • Recall 207951 [USA]: Wheel separation can cause a vehicle crash.

  • Recall 134800 [USA]: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  • Recall 127844 [USA]: Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

  • Recall 122627 [USA]: If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. there is also the possibility that the alternator may short circuit, increasing the risk of a fire.

  • Recall 118234 [USA]: This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

  • Recall 113737 [USA]: If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

  • Recall 99612 [USA]: A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.

  • Recall 97234 [USA]: An unexpected loss of power transfer may increase the risk of a crash.

  • Recall 97094 [USA]: Damage to other components, or sudden loss of drive power may increase the risk of a crash.

  • Recall 2021336 [Canada]: Wheels

  • Recall 2017663 [Canada]: Accessories

  • Recall 2017659 [Canada]: Powertrain

  • Recall 2016500 [Canada]: Electrical

  • Recall 2015330 [Canada]: Airbag

  • Recall 2014449 [Canada]: Fuel supply

  • Recall 2013396 [Canada]: Steering

  • Recall 2013270 [Canada]: Powertrain

  • Recall 2013196 [Canada]: Powertrain

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 9100229 - EQUIPMENT: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 9100229 - SUSPENSION: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM:WIRING: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 9100196 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
  • 1804823 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 9004374-1 - WHEELS: Nut, wheel flange wheel nut service torque should be 175 n-m.
  • 9004374 - WHEELS: Nut, wheel flange wheel nut service torque should be 190 n-m.
  • 0808614a - EQUIPMENT: Rbz or rhb radio software enhancements
  • 0808614 - EQUIPMENT: Rbz or rhb radio software enhancements
  • 0500614 - SERVICE BRAKES, HYDRAULIC: Front and/or rear brake noise (squeal) this bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • S2209000004 - ENGINE AND ENGINE COOLING: If a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
  • Parts - STRUCTURE: Center console.
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 05152029 - VISIBILITY/WIPER (PWS): Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pi
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • 9002887 - ENGINE AND ENGINE COOLING: Part description: valve body assembly issue description: valve body design was changed between 2010my and 2011my applications. To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ valve bodies with
  • 9004374RevA - WHEELS: Nut, wheel flange wheel nut service torque should be 175 n-m.
  • 9004374 - WHEELS: Nut, wheel flange wheel nut service torque should be 190 n-m.
  • 9004374RevA - WHEELS: Nut, wheel flange wheel nut service torque should be 175 n-m.
  • 9004374 - WHEELS: Nut, wheel flange wheel nut service torque should be 190 n-m.
  • 9004470 - TRAILER HITCHES: Connector/wiring, trailer tow if the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact fca redacted content if no response in 15 minutes, proceed with repair. Please send pi
  • 9004445 - POWER TRAIN: Transfer case shift lever design change
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 9004470 - ELECTRICAL SYSTEM:WIRING: Connector/wiring, trailer tow if the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact fca redacted content if no response in 15 minutes, proceed with repair. Please send pic
  • S1821000001 - POWER TRAIN: Gear ratio dtc?S, transmission shift concerns, does not shift at times, shudders
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 0500614 - SERVICE BRAKES, HYDRAULIC: Front and/or rear brake noise (squeal) this bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front
  • 2500514 - FUEL SYSTEM, GASOLINE: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • S2121000003 - POWER TRAIN: Transfer case gear motor/actuator installation guidelines.
  • 9004350 - ENGINE AND ENGINE COOLING: Gear motor, transfer case the gear motor assembly is shipped in awd/2wd position. The transfer case needs to be positioned in awd/2wd position to properly assemble gear motor to t-case. Please reference star online publication s2121000003
  • N26060613 - POWER TRAIN: New safety recall advanced communication ? N26060613 chrysler group llc (chrysler) announced a safety recall on certain 2012 model year (dp) 4500/5500 series ram 4x4 trucks. Some of the above trucks may have a front axle with improper axl
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 - VISIBILITY: Authentic mopar? Glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar? Glass.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9003740 - ENGINE AND ENGINE COOLING: Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact cha
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bott
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • Z5091195A - ELECTRICAL SYSTEM: Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 9001762 - POWER TRAIN: Part description: thermostat, engine issue description: important! There has been an application change to the cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2
  • 0803116 - ELECTRICAL SYSTEM: Hands free module prompts begin erroneously.
  • 9003081 - ELECTRICAL SYSTEM: Dielectric grease this product is no longer approved for use on ignition coil and spark plug boots. Current plug boot material(silicone) is not compatible with this grease and can cause deterioration over time.
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 9003694 - FUEL SYSTEM, GASOLINE: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagro
  • 9003585 - ELECTRICAL SYSTEM: Intake grid heater, grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc P2609 and P0542, please replace the intake heater grid and relay as a set. 68210071a$ (heater grid) and 05187880a$ (relay). Inspect e
  • 25-005-15 - BACK OVER PREVENTION: On board diagnosis (obd) monitor readiness
  • 08-021-13 - ELECTRICAL SYSTEM: Flash: hands free module customer satisfaction enhancements this bulletin involves performing a usb service flash of the hands free module (hfm). The customer satisfaction enhancements are included with this software release:after the hfm
  • N0802072013 - POWER TRAIN:AXLE ASSEMBLY: Advanced field action communication ? N0802072013 chrysler group llc (chrysler) announced a safety recall on certain 2009 through 2012 model year: (ds) ram truck (nd) dodge dakota (hb) dodge durango (hg) chrysler aspen note: all of th
  • 9002688 - WHEELS: 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
  • 08-057-12 REV. A - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently g
  • 9003585 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE: Intake grid heater, grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc P2609 and P0542, please replace the intake heater grid and relay as a set. 68210071a$ (heater grid) and 05187880a$ (relay). Inspect e
  • 18-012-13 - BACK OVER PREVENTION: Flash: diagnostic and system enhancements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. Cab chassis trucks equipped with a 6.7l cummins diesel have a number of software imp
  • 25-005-15 - BACK OVER PREVENTION: On board diagnosis (obd) monitor readiness
  • 9002350 - BRAKES (PWS): Part description: integrated trailer brake module issue description: before replacing an integrated trailer brake module (itbm) please review the following items.~ 1. The itbm does not control the trailer lights. If the trailer lights
  • 18-022-13 - ENGINE AND ENGINE COOLING: Cummins 6.7l turbo diesel common diagnostic process new 6.7l cumminsturbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
  • 9002594 - EQUIPMENT ADAPTIVE/MOBILITY: For 2010 model year and newer, the btsi solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506ad and 05057507ab. Please check your part for correct application
  • 0900416 REV A - ENGINE AND ENGINE COOLING:ENGINE: This bulletin involves replacing the engine assembly.
  • 9004470 - TRAILER HITCHES: Connector/wiring, trailer tow if the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact fca redacted content if no response in 15 minutes, proceed with repair. Please send pic
  • 78880 - WHEELS: Updates - safety recall y26 wheel studs
  • 9004374 Rev. A - WHEELS: Nut, wheel flange wheel nut service torque should be 175 n-m.
  • 9004374 - WHEELS: Nut, wheel flange wheel nut service torque should be 190 n-m.
  • S2121000003 - POWER TRAIN: Transfer case gear motor/actuator installation guidelines.
  • 9004350 - ENGINE AND ENGINE COOLING: Gear motor, transfer case the gear motor assembly is shipped in awd/2wd position. The transfer case needs to be positioned in awd/2wd position to properly assemble gear motor to t-case. Please reference star online publication s2121000003
  • 16-001-13 - POWER TRAIN: Driveline vibration this bulletin involves inspecting for a correct drive shaft center support bearing bracket and replacing the bracket if the bracket is incorrect. A small number of vehicles were built with an incorrect drive shaft cent
  • N26060613 - AIR BAGS: New safety recall advanced communication ? N26060613 chrysler group llc (chrysler) announced a safety recall on certain 2012 model year (dp) 4500/5500 series ram 4x4 trucks. Some of the above trucks may have a front axle with improper axl
  • 9002350 - EQUIPMENT: Part description: integrated trailer brake module issue description: before replacing an integrated trailer brake module (itbm) please review the following items.~ 1. The itbm does not control the trailer lights. If the trailer lights
  • 18-022-13 - POWER TRAIN: Cummins 6.7l turbo diesel common diagnostic process new 6.7l cumminsturbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
  • 9002594 - STEERING: For 2010 model year and newer, the btsi solenoid is part of the bracket assembly that mounts to the steering column. Common solenoid and bracket assy part numbers are 05057506ad and 05057507ab. Please check your part for correct applicatio
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 18-039-20 - FUEL SYSTEM, GASOLINE: Possible driveability issues due to the winter-blend fuel into the warmer season
  • S1508000480 - VEHICLE SPEED CONTROL: Speed control operates intermittently
  • S1508000480 - VEHICLE SPEED CONTROL: Speed control operates intermittently
  • S1508000480 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Speed control operates intermittently
  • 9004022 - SUSPENSION: Air suspension components star parts catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-004-19 - VISIBILITY: Authentic mopar glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar glass.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 9003220 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio [res] - new and/or service exchange for res radio concerns. Use the witech 2.0 and inspect the radio part number and serial number under the radio/ecu details tab. Please verify that the radio part number and/or serial number is not
  • OD55431 - EQUIPMENT: Safety recall v47 / nhtsa 19v-325 backlite glass parts ordering information
  • OD55341 - ENGINE (PWS): Vehicles eligible for csn u07 and v08, v11 or v16 important update to u07 dealer instructions
  • Volume 5 Issue 5 - EQUIPMENT: Warranty operations newsletter ? Volume 5, issue 5
  • Volume 5 Issue 4 - EQUIPMENT: Warranty operations newsletter volume 5, issue 4
  • 55502 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55488 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55189 - EQUIPMENT: Actuator-multiaitr
  • 55308 - EQUIPMENT: Bin- storage
  • 55429 - EQUIPMENT: Mat kit- floor front
  • 55134 - EQUIPMENT: Latch- front door
  • 55312 - EQUIPMENT: Molding-wheel plane
  • 55309 - EQUIPMENT: Power transfer unit
  • 55310 - STRUCTURE:BODY:DOOR : Run-front door glass
  • 54935 - ENGINE (PWS): Sensor-nitrous oxlde
  • 55311 - ENGINE (PWS): Damper-steering
  • 55322 - ENGINE (PWS): Head-cylinder
  • 55324 - ENGINE (PWS): Head-cylinder
  • 55272 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55221 - ENGINE (PWS): Engine oil- ow20
  • 55136 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55096 - ENGINE (PWS): Engine oil- ow20
  • 54966 - LANE DEPARTURE: LANE KEEP: STEERING ASSIST: Module-parking assist
  • 54973 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Outlet- air conditioning & heater
  • 54931 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Tailpipe - exhaust
  • 54920 - STRUCTURE:BODY:DOOR : Panel assembly-door trim
  • 54698 - EQUIPMENT: Power distribution center - intelligent power
  • 54583 - POWER TRAIN: Transmission ? With torque converter
  • 54637 - STRUCTURE:BODY:BUMPERS: Fascia - rear
  • 54638 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ash receiver - instrument panel
  • 9003357 - ENGINE (PWS): Adapter, engine oil filter (pentastar v6) engineering is seeking information regarding ofa leaks. Questions/info can be directed to: bob jackson (248) 944-0466 - [email protected] ron dallison (248-292-9510) ron.Dallison@fcagrou
  • 18-090-15 - ENGINE AND ENGINE COOLING: P20EE scr nox catalyst efficiency below threshold bank 1 this bulletin involves verifying the proper operation of the diesel exhaust fluid (def) system and, if necessary, replacing the selective catalyst reduction (scr) catalyst assembly.
  • 25-005-15 - ENGINE (PWS): On board diagnosis (obd) monitor readiness
  • 23-037-15 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wiper blade/element maintenance
  • 13317 - BRAKES (PWS): Title inspection and return: hydro-booster, - power brake. Start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of
  • 13303 - EQUIPMENT: Title mastershield products start date: 10/28/2015 7:00 am end date message you have been identified as either having mastershield products in stock, or have stock in transit to your dealership. Please return all stock of follow ing par
  • 13289 - STEERING: STEERING WHEEL/HANDLE BAR: Title 68245351ab: switch - steering wheel lt start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par
  • 13286 - STRUCTURE:BODY:DOOR : Title 05182600ac: molding assy - rr door lwr rt start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following p
  • 13284 - ENGINE (PWS): Title filter - engine oil start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834aa. Repla
  • 13225 - EQUIPMENT: Title 68260866ab: module kit - occupant classification start date: 10/22/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part num
  • 13111 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Title control module - air bag electronic control w/side capability start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of
  • 13110 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Title 68146401aa: tube - fuel filler start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number:
  • 13104 - EQUIPMENT: Message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886aj. See the attached file for identifying suspect material. Please re
  • 13059 - EQUIPMENT:ELECTRICAL: Title win kit - transmitters and win start date: 10/12/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: cbttP57FAa, & cbttp
  • 13003 - EQUIPMENT:OTHER:LABELS: Title inspection and return of pn 68210332aa - fuel pressure sensor start date: 10/6/2015 7:00 am end date message you are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.
  • 12877 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: Title latch assy. Hood w/ajar switch start date: 10/6/2015 7:00 am end date message you have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:6
  • 08-038-15 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still d
  • 12457 - STRUCTURE: Molding sill-rear
  • 12446 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Inspection and return: 68261532aa: evaporator - air conditioning
  • 12442 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Inspection and return: motor - window regulator,frt. &rear door
  • 12408 - EXTERIOR LIGHTING:TAIL LIGHTS: Taillight.
  • 12398 - AIR BAGS: Stop sale safetyrecall r47 - side airbag inflatable curtain (sabic)- dealer notification
  • 12395 - SEATS: Safety recall r23 - reprogram occupant restraint control module - dealer notification
  • 12357 - SEAT BELTS: Safety recall r35 reprogram occupant restraint control module - dealer notification
  • 12351 - SERVICE BRAKES, AIR:DISC:ROTOR: Inspection and return:brake rotor-52121050aa
  • 12312 - STRUCTURE:BODY:DOOR : Inspection and return:molding assy-rr door daylight opening rt:04805838ad,molding assy-rr door daylight opening lt:04805839ad
  • 12272 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779884ac
  • 12253 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 68188899aa
  • 12213 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779712aa
  • 12137 - EQUIPMENT: Return: molding kit - wheel lip opening
  • 82214909A - EQUIPMENT: Mopar trailer tow mirror kit after installing the mopar trailer tow mirror kit, configure the vehicle for trailer tow mirrors. To do this, add the leg (trailer tow mirrors) sales code to the vin using dealerconnect and then performing a
  • 82214739A - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Spare tire kit for vehicles with alloy wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863aa and requires three (3) mou
  • 68317270A - POWER TRAIN: 2014 kl 9-speed service transaxle with 2015 common hardware this 9-speed transaxle must be ordered thru mopar?S powertrain service center (psc) for a specific vin and must be installed in that vehicle or the correct calibration will not
  • 68258392A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Ra3/ra4 radio the my16 ra3/4 radios are susceptible to randomly set an erroneously bcm or ipc ?U0184 - loss of com with radio? Fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduce
  • 68232369A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower and wheel hvac blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ first call brad bartkowicz at cell (586) 808-4114~ if no answer, then call vince celli at cell (586) 630-81
  • 68224166A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower assembly blower motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (if you don't get an ans
  • 68222862A - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring module prior to replacing tire pressure monitoring module, for dtc's C151D, C1581, please contact michael wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as
  • 68211004A - POWER TRAIN:AUTOMATIC TRANSMISSION: Shifter - automatic trans before this part is replaced for any issue please call john grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record an
  • 68210300A - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Fuel tank before replacing this part, please call keith kerby on his cell (248) 420-5540 or manuel gandara on cell (248) 622 8109 ~ mexican dealers please call ricardo lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes,
  • 68174064A - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email t
  • 68140664A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Compressor hvac compressor is inoperative. Before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
  • 68090604A - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a C1494-92 dtc, if yes, please call fca axle engineering and do no
  • 68080819A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. If no response is received within 15 minut
  • 68079375A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Crankshaft position sensor before replacing this part due to a P0335 fault code, please contact andrew acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
  • 56046094A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
  • 56041380A - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. If no response in 15 minutes, continue wi
  • 55112621A - EQUIPMENT ADAPTIVE/MOBILITY: Bumper step pad customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont
  • 05191925A - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?S top/
  • 05154400A - STEERING:ELECTRIC POWER ASSIST SYSTEM: Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
  • 05149141A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. If no resp
  • 04861963A - EQUIPMENT: Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the nece
  • 04610124A - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: Element assy- heated seat if any of the front heated seats are inoperable. Call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue
  • 1UU47DX9A - SEATS: Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
  • 31-001-15 - SEATS: Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
  • 6th Edition 2015 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty operations newsletter volume 1, issue 6
  • 08-028-16 - ELECTRICAL SYSTEM:SOFTWARE: Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: radio display screen will lock up and reset i
  • Z5091195A$ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 16388 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760aa. Replacement part number is 68288760ab. Replacement parts w ill be available w eek ending 5/6/1
  • 16387 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. See attachments for identifying suspect stock. Please return su
  • 18-023-16 - EXTERIOR LIGHTING: Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. A small number of customers may experience a malfunction indicator lam
  • 68302828A$ - VISIBILITY: Turn signal, outside rearview mirror the turn signal in the outside rearview mirror has been revised. Ensure it visually matches the turn signal on the opposite mirror. If not, both sides will need to be replaced.
  • 16374 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. See attachments for identifying suspect stock. Please return suspect part
  • 16103 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
  • 15640 - SEATS: Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
  • 20614 - VEHICLE SPEED CONTROL: P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of july 20th 2016. Reference pictu
  • 22842 - ENGINE (PWS): 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880ac. See attachments for ident
  • 22843 - EXTERIOR LIGHTING:TAIL LIGHTS: Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
  • 20610 - ENGINE AND ENGINE COOLING: P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Ref
  • 20624 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256ag packaged before 2016/08/01. Please return su
  • 17598 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775ab. See attachments for identify
  • 17202 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886aa. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17191 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065ae. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17161 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719ai. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17135 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
  • 17127 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. Please ret
  • 17124 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
  • 17109 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. Please ret
  • 17007 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. See attachments for identif
  • 17006 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119ae. See attachme
  • 16887 - ENGINE (PWS): Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
  • 9002688 - ENGINE AND ENGINE COOLING: 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • D-17-12 - EQUIPMENT: Shop certification program guidelines
  • D-17-11 - EQUIPMENT: Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
  • D-17-08 - EQUIPMENT: Essential flash management
  • D-16-28 Rev. A - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Dapap requirements - addition of exterior mirrors (rev. A)
  • 31115 - EQUIPMENT: Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.See attachmentsfor identifying suspect material.
  • 31127 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
  • 31056 - EQUIPMENT: Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.R
  • 30948 - EQUIPMENT: Molding assy ?Frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
  • 30731 - ENGINE (PWS): 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694aamust be returned. See attached for identifying suspect stock. Please
  • 30928 - VISIBILITY:WINDSHIELD: 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.Replacement ispart number 55395241ah which isin stock and available. Please return suspect partsback toyour facing depot u
  • 30865 - LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK: 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131ag, 04589243ag . See attac
  • 30657 - ELECTRICAL SYSTEM: R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number r4801865ac. Replacement is part number 04801865ae which is in stock
  • 9003694 - ENGINE AND ENGINE COOLING: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagroup
  • 9003681 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003687 - SEAT BELTS: Restraints remove i-sheet from packaging. Correct information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 68277402A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc C1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. Blockage
  • 05-006-14 - BRAKES (PWS): Front and/or rear brake noise (squeal) this bulletin involves replacing the front and rear brake pads and rear rotors to correct a brake squeal condition. The customer may experience a squealing noise during braking coming from the front
  • 68302824A$ - VISIBILITY:REARVIEW MIRRORS/DEVICES: Auxiliary lamp, outside mirror the auxiliary lamp (puddle lamp) in the outside rearview mirror has been revised. Ensure it visually matches the puddle light on the opposite mirror. If not, both sides will need to be replaced
  • 55372070A$ - EXTERIOR LIGHTING:TURN SIGNAL: Mirror, outside rearview replacement outside rearview mirror assembly comes equipped with turn signal and auxiliary (puddle) light. If turn signal/puddle lamp is visually different from oe, you will need to swap the original lamp to the
  • 08-086-14 REV. A - EQUIPMENT: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. When changing the language on the radio, the navigation may still dis
  • 08-086-14 - EQUIPMENT: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following. ? When changing the language on the radio, the navigation may still dis
  • 25-005-14 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 9001762 - ENGINE AND ENGINE COOLING: Part description: thermostat, engine issue description: important! There has been an application change to the cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012
  • STAR News No. 85 - EQUIPMENT: Star receives on average 1,000 contacts per day ? That?S 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repai
  • BJA46597 - POWER TRAIN: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • AJA46598 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • 9002688 - ENGINE AND ENGINE COOLING: 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
  • 08-031-16 - EQUIPMENT:ELECTRICAL: Hands free module prompts begin erroneously this bulletin involves diagnosing and based on outcome, either performing a usb flash or replacing the mopar accessory hands free module (hfm). A customer may experience the uconnect prompts be
  • 9003740 - ENGINE AND ENGINE COOLING: Oil pan 2012-2017 cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks. If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact chad
  • 68184926A$ - ELECTRICAL SYSTEM: Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
  • 68103198A$ - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor this applies to 2015 and 2016 uf and pf. Before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
  • 05091960A$ - ELECTRICAL SYSTEM: Hands free module - ctm ? Peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
  • 05066241A$ - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc B1A10 or B1A11 active or stored. Engineering is requesting complete fob returned unopened (ie, battery not remove
  • 18-016-14 - FUEL SYSTEM, DIESEL: Cummins 6.7l turbo diesel common diagnostic process new 6.7l cumminsturbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
  • 9002350 - TRAILER HITCHES: Part description: integrated trailer brake module issue description: before replacing an integrated trailer brake module (itbm) please review the following items.~ 1. The itbm does not control the trailer lights. If the trailer lights
  • 18-022-13 - FUEL SYSTEM, DIESEL: Cummins 6.7l turbo diesel common diagnostic process new 6.7l cumminsturbo diesel common diagnostic process is now available as part of the standard diagnostic process located in techconnect>service info.
  • 08-021-13 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Flash: hands free module customer satisfaction enhancements this bulletin involves performing a usb service flash of the hands free module (hfm). The customer satisfaction enhancements are included with this software release:after the hfm
  • 08-057-12 REV. A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently g
  • 18-012-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash: diagnostic and system enhancements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. Cab chassis trucks equipped with a 6.7l cummins diesel have a number of software imp
  • 14-005-12 - FUEL SYSTEM, OTHER:FUEL FILTER: Heavy duty filtration mopar retrofit or add on parts available
  • 5LT86XDVA$ - STRUCTURE: Center console if vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by th
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • 08-021-13 - ELECTRICAL SYSTEM: Flash: hands free module customer satisfaction enhancements this bulletin involves performing a usb service flash of the hands free module (hfm). The customer satisfaction enhancements are included with this software release:after the hfm
  • 18-012-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash: diagnostic and system enhancements this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. Cab chassis trucks equipped with a 6.7l cummins diesel have a number of software imp
  • 9002688 - ELECTRICAL SYSTEM: 68069384a$, r8069384a$, 68086182a$, r8027067a$, rl002012a$ - gasket, cylinder head cover before replacing injectors for diagnostic trouble codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or
  • 08-057-12 REV. A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Rbz or rhb radio software enhancements this bulletin involves upgrading the software on the rbz or rhb radio. The customer may experience one or more of the following conditions. Digital photos loaded onto the hard drive intermittently g
  • RL108213A$ - ENGINE AND ENGINE COOLING: Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
  • 68210071A$ - ENGINE (PWS): Intake grid heater grid heater relay 2012 - 2016 6.7l cummins engines with intake heater issues or dtc P2609 and P0542, please replace the intake heater grid and relay as a set. 68210071a$ (relay) and 05187880a$ (grid). Inspect electrica
  • D-13-45 - POWER TRAIN:AXLE HUBS: Summary to be provided on a future date.
  • 25-006-13 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • 25-005-14 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Summary to be provided on a future date.
  • 18-016-14 - ENGINE (PWS): Summary to be provided on a future date.
  • 08-026-13REV.B - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Summary to be provided on a future date.
  • 05-006-14 - BRAKES (PWS): Summary to be provided on a future date.
  • MDH020321 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS: This tsb contains an owner notification letter. See document search button for owners letter. Fiat chrysler 2011-2012 ram truck cab chassis (3500 series), (4500/5500 series). The coolant hose bundles for the def and all hose clamps related
  • SR-N41 - STRUCTURE:FRAME AND MEMBERS: Dodge: see document search button for owner letter. On some trucks, the track bar to frame bolt, on front suspensions have incorrect length and could cause bolt, while driving, to break and/or fall out, with a loss of directional control.
  • SB-18-012-13 - ELECTRICAL SYSTEM:SOFTWARE: Dodge: bulletin proving information regarding improvements of selectively erasing and reprogramming engine control module (ecm), with new software, for diesel engine to prevent unnecessary malfunction indicator lamps (mil). Models 2012 ra
  • SB-16-001-13 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Dodge: replacing bracket, if bracket is incorrect, after inspecting drive shaft center support bearing bracket. Model 2012 ram 4500, 5500 chassis. *pe
  • 18-012-12 - ENGINE AND ENGINE COOLING:ENGINE: Chrysler: this bulletin involves selectively erasing and reprogramming the engine control module (ecm) with new software. *js updated 5/20/13. *pe
Known Recall Investigations
  • Air bag acu electrical overstress investigation # EA19001

    The office of defects investigation (odi) is expanding the investigation to include the equipment supplier and vehicle manufacturers (oems) using this unit.The investigation focuses on acus manufactured by trw, now zf-trw (zf) , the tier-one supplier to hyundai and kia and the other affected oems.The acu senses a vehicle crash to determine whether air bag deployment is required, and if so, deploys the appropriate air bags and other supplemental restraints.Zf supplied subject acus to six oems: fca, honda, hyundai, kia, mitsubishi and toyota.Internal to the acu is an electronic component (an application specific integrated circuit, or asic) that monitors signals from crash sensors.A failure of the asic may prevent deployment of the required air bags and devices, or may otherwise affect the proper operation of the acu.The acu is located in the passenger compartment, and electrical wiring connects the asic to sensors located at the front of the vehicle.Odi’s current understanding is that a crash event may, in and of itself, produce harmful signals on the sensor wiring capable of damaging the asic, although the probability of this occurring appears to be low.While the acu incorporates electrical circuitry intended to protect the asic from harmful signals, the level and effectiveness of the protective circuitry varies by oem customer.During pe18-003, hyundai and kia filed recalls (18v-137 and 18v-363 respectively) to address a defect that could result in acu disablement and non-deployments.According to the filings, the disablement occurs in certain types of frontal crash events.Both filings discussed a condition known as electrical overstress (eos) that affected the subject asic and was likely caused by electrical signals that entered the acu via sensor wiring.The recalled vehicles used acus that had the lowest levels of asic protection while non-recalled hyundai and kia products using subject acus had higher levels of protection.Odi has not identified any eos failures in the non-recalled kia and hyundai populations.In september 2016, fca filed recall 16v-668 for certain model year (my) 2010 to 2014 chrysler, dodge and jeep products also manufactured with the subject acu.In that filing, fca also discussed an eos condition that resulted in a failure of the subject asic, which caused air bag non-deployment. Fca noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle.Other fca vehicles that also used the subject acu, but not the cross-car harnessing, had not experienced eos failures, despite similar time in service. The recalled fca vehicles used a mid-level form of asic protection.Other fca vehicles that did not use cross car wiring, or used higher levels of asic protection, have not been recalled.Odi has not identified any eos failures in the non-recalled fca population.Recently, odi has identified two substantial frontal crash events (one fatal) involving toyota products where eos is suspected as the likely cause of the non-deployments.The crashes involved a my 2018 and a my 2019 corolla equipped with the subject acu that incorporated higher levels of asic protection.Additionally, both acus were found to be non-communicative (meaning the acu could not be read with an event data recorder) after the crash, a condition found in other cases where eos occurred with other oems.No other eos events have been identified for other toyota products (including corolla models that used the subject acu since my 2011), or for the honda and mitsubishi vehicles that use the subject acu.Odi plans to evaluate the susceptibility of the subject acu designs to electrical signals, as well as other vehicle factors that can either lead to, or reduce the likelihood of, an eos event.Additionally, odi will evaluate whether an unreasonable risk exists that requires further field action.

  • Totally integrated power module failure investigation # DP14004

    In a letter dated august 21, 2014, the center for auto safety (cas) petitioned the national highway traffic safety administration (nhtsa) to initiate a defect investigation of alleged failures associated with the totally integrated power module (tipm) installed in chrysler suv’s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that tipm defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On september 25, 2014, the office of defects investigation (odi) opened dp14-004 to evaluate the petition for a grant or deny decision. Odi analyzed complaint data provided by cas as well as complaints submitted to odi from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with tipm-7. Approximately 3 percent of cas complaints are related to vehicles equipped with tipm-6 and odi’s review of these complaints did not identify any safety defect trends. Odi conducted a detailed review of complaints narratives submitted by cas and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available customer assistance inquiry reports (cair). Analysis of the field data indicated that my2011-2013 jeep grand cherokee and dodge durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (fpr) failures than other subject vehicles. In a september 3, 2014 letter to nhtsa, chrysler submitted a defect information report (dir) identifying a defect in the fpr within the tipm-7 which can result in a no start or stall condition in approximately 188,723 model year (my) 2011 jeep grand cherokee (wk) and dodge durango (wd) vehicles manufactured from january 5, 2010 through july 20, 2011 (14v-530).In a february 24, 2015 letter, chrysler submitted a second dir expanding the scope of the fpr defect condition to include an additional 338,216 my 2012 through 2013 jeep grand cherokee vehicles manufactured from september 17, 2010 through august 19, 2013 and my 2012 through 2013 dodge durango vehicles manufactured from january 18, 2011 through august 19, 2013 (15v-115).Odi analysis of the cas allegations of tipm defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the tipm assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from tipm faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioners contentions relate to the defect condition addressed by the chrysler recalls, the factual bases of the petitioners contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a nhtsa order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize nhtsas limited resources to best accomplish the agencys safety mission, the petition is denied. This action does not constitute a finding by nhtsa that a safety-related defect does not exist. The agency will take further action if warranted by future circumstances. Please see the federal register notice in dp14-004 file (www-odi.Nhtsa.Dot.Gov/defects).

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20190508

Front wheel bearing on driver side went out on the truck it made a crunching sound. I was on a city street headed back home. Had to tow truck to repair shp, had to replace hub assy, brake rotor's, brake caliper, axle seal, axle collar. The cost was $1,589.43. The is a 2012 dodge ram 4500.

NoNoN NoneNone20150531

2012 dodge ram 4500. Consumer writes in regards to diesel fuel heater electrical connector & front axle housing recall notices repair issues. *smd the consumer stated she has received four recall notices in the mail. Each time she goes to the dealer, they inform her the parts are not available. *jb

NoNoN NoneNone20150120

Left outer tie rod broke!!! Luckily only making a u turn when it happened. Recall is about a year old and still no parts available but chrysler we will take care of it and have the dealer install factory part that could break again but at least it will get you back on the road again and maybe it will last until we get the correct part.Mind you this is a part that could break and cause loss of control of your vehicle and possibly kill someone. While my company truck is sitting broke down and waiting for the local dealer arrigo to call chrysler back for 5 days and let them know that i can have my truck towed to their shop at my expense for the repair that is being paid for by chrysler. *tr

NoNoN NoneNone20141207

Tl* the contact owns a 2012 dodge ram 4500. The contact received a notification for nhtsa campaign number: 13v527000 (steering) and nhtsa campaign number: 14v635000 (engine and engine cooling, fuel system, diesel). However, the parts needed to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 1/23/15*cn

NoNoN NoneNone20141111

This has been an on going problem since i bought the truck new last year. The tipm has been replaced twice along with countless useless trips to the dealer just to listen to them say they can't fix it until it gets worse so they can find it, and go figure it is in the shop again with insufficient voltage issues which cause lights to go out or stay on or blink, the truck not to start or to involuntarily accelerate, melted chargers in the charger port that only works when it wants to, intermittent power to my trailer brakes, and lost time and money as this is my work truck!!! They are quick to replace the tipm but their fix never seems to last long. *tr

NoNoN NoneNone20140107

Tl* the contact owns a 2012 dodge ram 4500. He received two recall notices, nhtsa recall 13v239000 power train was received in july 2013; and nhtsa recall, 13v527000 , steering was received in january 2014 both recalls indicated he could lose control and crash without warning. He was required to sign a motor vehicle document indicating the vehicle was safe to drive for commercial purposes including carrying a load. He now has limited use of the vehicle due to the potential safety risk stated in both recalls one of which indicated that the front end could fail due to improper welding and the left tie rod many fracture. There are no failures at this time. He was advised by the chrysler recall center that they will discuss what actions they would take regarding a crash only when or if a crash did occur. The contact is extremely concerned about the safety risk involved.

NoNoN NoneNone20131203

Tl* the contact owns a 2012 dodge ram 4500. The contact stated that he received the notification of nhtsa campaign numbers: 13v527000 (steering) and 13v239000 (power train). The contact mentioned that he was concerned for his safety since the manufacturer did not have the necessary parts available in order to repair the vehicle. The dealer was contacted and advised the contact of the delay on receiving the parts. The manufacturer was made aware of the problem. The contact had not experienced a failure.

NoNoN NoneNone20131103

2012 dodge ram. Consumer writes in regards to front axle tube welds recall notice. *smd the consumer was informed the parts for the recall, were not available.

NoNoN NoneNone20130816

Tl* the contact owns a 2012 dodge ram 4500. The contact stated that the driver's side tie rod assembly completely became fractured without warning. The contact also mentioned that the failure had previously occurred on three different occasions. The vehicle was not diagnosed or repaired. The manufacturer was notified. The failure mileage was 30,000. The current mileage was 70,000.

Read and Submit Vehicle Complaints -- 10+ complaints filed
Common OBD-II Error Codes
  • P0456 [1] Evaporative Emissions System Small Leak Detected
  • P06DD [2] Engine oil pressure control – circuit performance problem
  • P2609 [3] Intake Air Heater System Performance
  • P0542 [3] Intake Air Heater "A" Circuit High
  • P0201 [4] Injector Circuit Malfunction - Cylinder 1
  • P0202 [4] Injector Circuit Malfunction - Cylinder 2
  • P0203 [4] Injector Circuit Malfunction - Cylinder 3
  • P0204 [4] Injector Circuit Malfunction - Cylinder 4
  • P0205 [4] Injector Circuit Malfunction - Cylinder 5
  • P0206 [4] Injector Circuit Malfunction - Cylinder 6
  • P20EE [1] SCR NOx Catalyst Efficiency Below Threshold Bank 1
  • P57FA [1] P57FA
  • U0184 [1] Lost Communication With Radio
  • C1581 [1] C1581
  • C151D [1] C151D
  • C1494 [1] C1494
  • P0340 [2] Camshaft Position Sensor Circuit Malfunction (Bank 1)
  • P0344 [2] Camshaft Position Sensor A Circuit Intermittent (Bank 1)
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P0345 [1] Camshaft Position Sensor A Circuit Malfunction (Bank 2)
  • P0349 [1] Camshaft Position Sensor A Circuit Intermittent (Bank 2)
  • P0365 [1] Camshaft Position Sensor "B" Circuit (Bank 1)
  • P0369 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 1)
  • P0390 [1] Camshaft Position Sensor "B" Circuit (Bank 2)
  • P0394 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 2)
  • C1266 [1] ABS Valve Power Relay Circuit Failure
  • B1A10 [1] B1A10
  • B1A11 [1] B1A11

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