31-004-19

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31-004-19
31 - Collision Bulletins
November 20, 2019
This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system, or
transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
SUBJECT:
Authentic MoparT Glass Replacement
OVERVIEW:
This bulletin involves discussing FCA US LLC position with regard to collision repair industry
awareness regarding the recommended usage of Authentic MoparT Glass.
MODELS:
2009 - Current
(All)
All FCA Group Vehicles
NOTE: This bulletin applies to vehicle’s within the following markets/countries: North
America, APAC, EMEA and LATAM.
DISCUSSION:
Only Authentic MoparT Glass is designed, engineered, manufactured and tested to the FCA US
LLC internal and government-mandated standards and are the only parts equivalent to the originally
installed parts.
FCA US LLC does not approve of or recognize glass replacement procedures where Authentic
MoparT Parts are not used for ChryslerT, DodgeT, JeepT, RAM and FIATT brand vehicle’s. Any
repairs performed not using Mopar replacement glass, and not following published repair guidelines
and procedures, may expose current or future vehicle owners and occupants to unnecessary risk.
FCA vehicle’s, systems, and components are engineered, tested and manufactured to help
protect vehicle occupants. They are engineered based upon both government mandated and
internal corporate requirements relative to Durability, Noise Vibration & Harshness (NVH) and
Vehicle Safety.
Authentic MoparT Glass Characteristics Include and are not Limited to:
• Glass coatings that provide UV protection and in cabin heat reduction. Aftermarket variants
often may not be equipped with reflective technology. This technology optimizes air-conditioning
performance and can improve fuel economy.
The attached moldings have been validated with exposure testing, including UV, chemical,
temperature, tear, and abrasion resistance.
• Glass may be equipped with enhanced acoustic dampening technologies integrated into the
glass assembly. Aftermarket glass may not be equipped with this variant, which may result in
increased wind, road, and engine noise in your vehicle’s cabin.
• Works with various advanced driver safety system electrical components, including cameras,
rain sensors, antennae, and heating elements. Aftermarket glass may not support the function
of complex electrical components and could interfere with your vehicle’s electronic systems,
resulting in unintended functions or disabling the system function
• If your vehicle’s windshield is equipped with a forward facing camera (typically integrated in the
rearview mirror assembly), the camera must be recalibrated after the windshield has been
installed.
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• Glass components are also often a part of the vehicle’s structural assembly. Using Mopar
authored removal and replacement procedures, including the use of advanced adhesives
specific to each model, helps ensure that the vehicle is as design.
Aftermarket glass manufacturers may represent their products as Original Equipment
Equivalent, or OEE. No supplier is authorized to utilize FCA tooling, test equipment, or
Intellectual Property in the development or production of aftermarket glass. Aftermarket
windshields and moldings are often made with materials that do not adhere to FCA US LLC
performance standards.
POLICY:
Information Only.