2016 Ram Promaster CityRam Promaster City 2016

Vehicle Details: Recalls, Fuel Economy, Emissions, Consumer Complaints, Decoded VIN Details, Service Bulletins

Ram Logo

Below you will find all available information on the 2016 Ram Promaster City, manufacturered by Fca Italy S.p.a..
The vehicle is described as a Front-Wheel Drive Special Purpose Vehicle 2WD Minivan (Chrysler Town and Country, Caravan, Grand Caravan, Voyager, Voyager, Honda-Odyssey, ...).

ManufacturerKnown WMI(s)Fuel Type
RamZAC ZFB Regular
City MPGHighway MPGCO2 emissions
21 MPG28 MPG374 g/mile
Ram VIN Decoder

Use the box here to look up VINs from Ram as well as other manufacturers

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Frequently Asked Questions
  • What is the MPG of a 2016 Ram Promaster City?
     - The 2016 Ram Promaster City has an EPA estimated city efficiency of 21 MPG and an estimated highway efficiency of 28 MPG.
  • What is the fuse box diagram for the 2016 Ram Promaster City?
     - Fuse box diagrams for the 2016 Ram Promaster City can be found here
  • What is the annual fuel cost for the 2016 Ram Promaster City?
     - EPA estimated annual fuel cost for the 2016 Ram Promaster City is $2250.
  • Where is the 2016 Ram Promaster City produced?
     - The 2016 Ram Promaster City is produced in Bursa Piedmont, Turkey.
  • Are there recalls for the 2016 Ram Promaster City?
     - There are 26 recall(s) for the 2016 Ram Promaster City, additional information is below.
  • What is the GVWR of a 2016 Ram Promaster City?
     - The 2016 Ram Promaster City has a GVWR of Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) lbs.
  • How much horsepower does the 2016 Ram Promaster City have?
     - The 2016 Ram Promaster City has 184 horsepower.
Available Engine & Drive Classes
  • 2.4L 4 cylinder 9-speed automatic
NHTSA Mandated Recalls
  • Recall 149968 [USA]: The driver may be unaware of the actual gear position and unintended vehicle movement can occur, increasing the risk of a crash.

  • Recall 142738 [USA]: An overheated fan motor increases the risk of a fire.

  • Recall 148720 [USA]: In the event of a crash, if the seat back moves, the seat occupant has an increased risk of injury.

  • Recall 134814 [USA]: If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

  • Recall 138605 [USA]: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

  • Recall 127878 [USA]: The incorrect tire placard can cause the operator to exceed the vehicle's weight capacity, or inflate the tires to an incorrect pressure, affecting vehicle handling, which can increase the risk of a crash.

  • Recall 120751 [USA]: The incorrect information may change how close the occupants position themselves to the air bags, increasing the risk of injury in the event of a crash.

  • Recall 111496 [USA]: If the transmission loses hydraulic pressure, the vehicle may lose motive power, increasing the risk of a crash.

  • Recall 115943 [USA]: Trailer brake lights that are inoperative can increase the risk of a crash.

  • Recall 119496 [USA]: An unintended shift into neutral will prevent the vehicle from being moved. additionally, if the driver turns off the engine, the driver will be unable to restart the engine. both scenarios can increase the risk of a crash.

  • Recall 106296 [USA]: Operating the vehicle with the esc off may increase the risk of a crash.

  • Recall R/2020/148 [UK]: The transmission shifter cable could separate

  • Recall 2021200 [Canada]: Label

  • Recall 2020022 [Canada]: Powertrain

  • Recall 2019578 [Canada]: Electrical

  • Recall 2018439 [Canada]: Seats and restraints

  • Recall 2017663 [Canada]: Accessories

  • Recall 2017226 [Canada]: Label

  • Recall 2016306 [Canada]: Powertrain

  • Recall 2016193 [Canada]: Lights and instruments

  • Recall 2016187 [Canada]: Electrical

  • Recall 2016155 [Canada]: Electrical

  • Recall 2016084 [Canada]: Brakes

  • Recall 2017663 [Canada]: Accessories

  • Recall 2017467 [Canada]: Label

  • Recall 2016193 [Canada]: Lights and instruments

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 9-spd Front-Wheel Drive Promaster City

    Description Data
    Engine cylinders4
    Engine displacement in liters2.4
    TransmissionAutomatic 9-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,21
    Unrounded city mpg for fuel type 1,20.9627
    Tailpipe co2 in grams/mile for fuel type 1374
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,23.7776
    Engine cylinders4
    Engine displacement in liters2.4
    Drive axle typeFront-Wheel Drive
    EPA model type index561
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2250
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Regular
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Regular Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,28
    Unrounded highway mpg for fuel type 1,28.4463
    Vehicle record id36487
    Model name (carline)Promaster City
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 9-spd
    Unadjusted city mpg for fuel type 126.6
    Unadjusted highway mpg for fuel type 140.5
    EPA vehicle size classSpecial Purpose Vehicle 2WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1500
    3-character manufacturer codeCRX
    Date the vehicle record was created (iso 8601 format)Thu Jul 02 00:00:00 EDT 2015
    Date the vehicle record was last modified (iso 8601 format)Mon Sep 26 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)N
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • S1408000384 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • S2325000007 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Mil/check engine lamp comes on after performing u90 recall pcm software update.
  • 9100226 - ELECTRICAL SYSTEM: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 9003357A - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - BACK OVER PREVENTION: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • S2325000007 - POWER TRAIN: Mil/check engine lamp comes on after performing u90 recall pcm software update.
  • 9100229 - SUSPENSION: Lifter, hydraulic roller deactivating please do not replace mds lifters because the disconnecting pin is not lined up, this is normal and not a defect.
  • 9100226 - ELECTRICAL SYSTEM:WIRING: Connector kit before ordering this connector repair kit 68018957a$, check it in the mopar connector repair kit website to confirm part number and applicability. There is an error with the wiring diagrams in service library that is causing
  • 2500323 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: 3.0l diesel emissions warranty extension xb0 possible malfunction indicator lamp (mil) illumination after installation of updated engine calibrations.
  • RecallU90 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emissions recall u90 - catalyst efficiency
  • RecallZC0 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emissions recall zc0 - 3.0l diesel emissions
  • RecallV97 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emissions recall v97 - 3.0l diesel emissions
  • 93120 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Fca caribbean warranty bulletin id-23-20 "can / am" warranty coverage - 594 / 595 / 596 wcc
  • 93023 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Warranty bulletin d-16-03 - "can / am" warranty coverage - 594 / 595 / 596 wcc (rev. B)
  • 92927 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Fca caribbean warranty bulletin id-23-19, (xb0) emission control system components - select 2014-2016 ram promaster (vf)
  • 92920 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Warranty bulletin d-23-16, (xb0) emission control system components - select 2014-2016 ram promaster (vf)
  • S2307000002 - ENGINE AND ENGINE COOLING: Suspected engine coolant leak.
  • 9100206 - STRUCTURE: Floor front carpet as of august 16, 2023, the front carpet is no longer standard, claims for shortages and errors will be denied.
  • 9100196 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Lubrication and maintenance fluids if mopar fluids and chemicals are not readily available, please review service library for specifications so a suitable alternative can be used
  • 0700723 - ENGINE AND ENGINE COOLING: Water quality when mixed with engine coolant
  • 2305523 - STRUCTURE:BODY:DOOR: Check strap webbing kit on driver?S side front door the repair eliminates the over swing when opening the driver?S side door. This bulletin involves installing a webbing kit on the front left driver?S door for the door check strap.
  • 1804823 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • 0900323 - UNKNOWN OR OTHER: 2.4l excessive oil consumption xb1 warranty extension the customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin
  • RecallU90 - ENGINE AND ENGINE COOLING: Emission recall u90 catalyst efficiency
  • S1408000384 - ELECTRICAL SYSTEM: Start stop charging warning lamp illuminated on, intelligent battery sensor (ibs) state of charge (soc) inaccurate, battery charging message, presence of ibs related diagnostic trouble codes (dtcs), or battery warning lamp on
  • 9003357a - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my review and follow instructions from the latest star online s1809000007 available on dealer connect. Also, consider the followin
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) for all 2014my replace the oil filter adapter (ofa). For any other my (with mileage above 30,000) review and follow instructions from star online s1809000007 rev. C available on dealer connect. Als
  • 09-003-23 - EXTERIOR LIGHTING: 2.4l excessive oil consumption xb1 warranty extension the customer may describe one or more of the following: oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an
  • 88806 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Warranty bulletin d-23-01 - (xb1) 2.4l engine ? Select 2014 - 2019 jeep cherokee (kl), 2017 - 2018 jeep compass (mp), 2015 - 2018 jeep renegade (fwd/awd) (bu), 2013 - 2016 dodge dart (pf), 2015 - 2017 chrysler 200 (uf), 2016 - 2018 fiat 500
  • 9100098 - STRUCTURE:BODY:ROOF AND PILLARS: D-pillar upper lt,d-pillar upper rt,plug retractor c-pillar plasti beginning 2023 model year the d-pillar trims are no longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
  • S2223000055 - ENGINE AND ENGINE COOLING: Window regulator motor assembly servicing
  • S2208000138 - ELECTRICAL SYSTEM: Decreased remote start and rke range. Tire pressure sensors values are not displayed
  • S2108000163 - ELECTRICAL SYSTEM: No start, cannot complete module replace, proxi or module proxi configuration
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • S2123000040 - BACK OVER PREVENTION: Wind or whistle noise from windshield
  • S1823000037 - POWER TRAIN: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 08-230-22 - PARKING BRAKE: Flash: body control module (bcm) updates this bulletin involves reprogramming the bcm with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician
  • 08-231-22 - PARKING BRAKE: Flash: heating, ventilation and air conditioning (hvac) module updates this bulletin involves reprogramming the hvac control module with the latest available software. The customer may experience a malfunction indicator lamp (mil) illumin
  • 09-013-22 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: 2.4l engine oil consumption test the customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin
  • U90 Combo Rev5 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: Emission recall u90 catalyst efficiency
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 1813522 - SUSPENSION: Flash: powertrain control module (pcm) updates this bulletin involves reprogramming the pcm with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation, a techni
  • 0900620 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: 2.4l engine oil consumption test this bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
  • 0300222 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Outer half shaft boot replacement
  • 9004497 - EQUIPMENT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 1807516 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM): Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest customers may experience a malfunction indicator lamp (mil) illumination. Upon further investig
  • 5RJ95TRMA - STRUCTURE:BODY:DOOR: Vf frt and cargo door latches and external handles. External handle non functional due to latch cable link is comming off the handle. Latch binding/external handle binding. Before replacing dealer should call carlos dominguez at (248) 49
  • S2209000004 - ENGINE AND ENGINE COOLING: If a mopar oil filter is not available, use a filter that meets or exceeds uscar36 specification and is compatible with semi and full synthetic oils.
  • Recall U90 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Emission recall u90 catalyst efficiency
  • Recall U90 - POWER TRAIN: Emissions recall u90 catalyst efficiency
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 1813522 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Flash: powertrain control module (pcm) updates this bulletin involves reprogramming the pcm with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation, a techni
  • 3100122 - STRUCTURE: Approved use of weld through primers this bulletin documents the fca us llc position regarding the use of weld through primer when using squeeze type resistance spot welding (strsw) and gas metal arc welding (gmaw) processes when welding
  • 1813522 - SUSPENSION: Flash: powertrain control module (pcm) updates this bulletin involves reprogramming the pcm with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation, a techni
  • 0810517 - ELECTRICAL SYSTEM: Flash: body control module (bcm) diagnostic and system improvements this bulletin involves reprogramming the bcm with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further in
  • 2101817 - POWER TRAIN: Flash: transmission diagnostic and shift enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination.
  • 0807817 - EXTERIOR LIGHTING: Outside mirror turn signal is inoperative this bulletin involves replacing both outside mirror turn signal housings and bulbs. Customer may experience "external lighting failure" indicator light along with accelerated blinking during tu
  • 1800816 - POWER TRAIN: 2.4l powertrain diagnostic and system enhancements
  • 1801416REVA - ELECTRICAL SYSTEM: Flash: 2.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminati
  • 18-031-16 - FUEL SYSTEM, GASOLINE: Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The following pcm software improvements are available to allow the bra
  • 18-008-16 - ELECTRICAL SYSTEM: Flash: 2.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminati
  • 9003453 - SUSPENSION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S2008000160 - EQUIPMENT:ELECTRICAL: No start, dtc U0426-31 minikrypt error, key stuck
  • 68189000 - ENGINE AND ENGINE COOLING: Cooling fan assembly before replacing this part, please contact tom sharp at cell (810) 923-1812 for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. Please indicate description of issue and which p-codes are activ
  • 68169276 - ENGINE AND ENGINE COOLING: Condenser before replacing this part, please contact tom sharp at cell (810) 923-1812 for mexican dealers please call ricardo lozada at phone +52 1 55 1370-3187. When calling please indicate: description of the issue and pcodes stored or
  • 05152029 - VISIBILITY/WIPER (PWS): Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pi
  • 68332810 - ENGINE AND ENGINE COOLING: Service - four piece oil pan gasket all cummins equipped vehicles only - the replacement oil pan gasket can be a four piece gasket rather than a single piece gasket. This applies to cummins 5.9l and 6.7l engines only. Installation: 1. C
  • S2223000055 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Window regulator motor assembly servicing
  • S2208000138 - ELECTRICAL SYSTEM: Decreased remote start and rke range. Tire pressure sensors values are not displayed
  • 9003755 - ENGINE AND ENGINE COOLING: Cover kit please note that if you are attempting to get the cover kit and it is not available the gasket is available as a separate part number in the kit which is 04753095ab.
  • 0805917 - STRUCTURE:BODY:DOOR: This bulletin involves aligning the sliding door switch contact on either sliding door.
  • S2008000093 - LANE DEPARTURE: BLIND SPOT DETECTION: Blind spot or park assist warnings, false activation
  • S2008000088 - ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM: Replacement bcm will not proxi align
  • S2123000040 - VISIBILITY:WINDSHIELD: Wind or whistle noise from windshield
  • S1823000037 - VISIBILITY: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • S2123000040 - BACK OVER PREVENTION: Wind or whistle noise from windshield
  • S1823000037 - POWER TRAIN: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 - ENGINE (PWS): Customer complaint may include engine oil leak or consumption
  • 0300222 - EQUIPMENT: Outer half shaft boot replacement
  • 9004497 - POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9004463 - SUSPENSION: Engine mount bracket if replacing engine mounts and vehicle is equipped with pivot bracket 68157407aa or torque strut 68157408aa you must replace with a new isolator 68157408ab or newer and bolt 06511657aa. Also replace the torque strut br
  • 67800 - ENGINE AND ENGINE COOLING: Safety recall vb2 engine cooling fan parts ordering
  • S1121000006RevA - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • 9003453 - POWER TRAIN: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9004286 - ENGINE AND ENGINE COOLING: Cooling fan module vin required when placing order
  • 0900620 - ENGINE AND ENGINE COOLING: 2.4l engine oil consumption test this bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
  • S2108000163 - ELECTRICAL SYSTEM: No start, cannot complete module replace, proxi or module proxi configuration
  • S2109000004 - ENGINE AND ENGINE COOLING: Issue involves overheating, running hot, coolant leaks and related symptoms after a mopar replacement engine has been installed in the vehicle.
  • 9004256 - STRUCTURE:BODY:DOOR: Check, front door when servicing the check strap or hinge please follow tsb 23-019-22 to protect against additional component failure.
  • 9004206 - POWER TRAIN: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • S1809000007RevC - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • 9004330 - POWER TRAIN: Plate, torque converter drive for 3.6l with 62te note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$)
  • 9003453 - ENGINE AND ENGINE COOLING: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9004386 - ELECTRICAL SYSTEM:WIRING: Wiring, body before replacing this harness, please contact fca redacted content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to fca re
  • S1608000226 - ELECTRICAL SYSTEM: Battery tester warranty code procedures, midtronics charger update process
  • S16080002261 - ELECTRICAL SYSTEM: Battery tester warranty code procedures, medtronic update process
  • S1821000001 - POWER TRAIN: Gear ratio dtc?S, transmission shift concerns, does not shift at times, shudders
  • S2121000005 - ENGINE AND ENGINE COOLING: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 9003453 - SUSPENSION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9003453 - ENGINE AND ENGINE COOLING: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 0300222 - POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:SHAFT:OUTPUT: Outer half shaft boot replacement
  • 9004497 - EQUIPMENT: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 9004206 - PARKING BRAKE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 2300721 - AIR BAGS: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of
  • W80A - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Customer satisfaction notification w80 oil consumption inspection (revision 2)
  • W80 - EQUIPMENT: Customer satisfaction notification w80 oil consumption inspection (revision 1)
  • S1621000003RevA - POWER TRAIN: Transmission and transmission bracket service
  • 9004286 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Cooling fan module vin required when placing order
  • 9004121 - ENGINE AND ENGINE COOLING: Radiator, engine cooling for radiator leak concerns, please contact fca redacted content if no response in 15 minutes, proceed with repair. Please email vin, dealer code, mileage and picture of the leak to: fca redacted content
  • 1807516 - POWER TRAIN: Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest customers may experience a malfunction indicator lamp (mil) illumination. Upon further investig
  • 3100519 - STRUCTURE: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 3100319 - STRUCTURE: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 3100419 - VISIBILITY: Authentic mopar? Glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar? Glass.
  • 3100619 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 1808919 - ENGINE AND ENGINE COOLING: Witech small leak verification test (slvt) - P0456-evap system small leak
  • V46 - POWER TRAIN: Customer satisfaction notification v46 ? Solenoid pack
  • S1708000013RevB - FIRERELATED:IGNITION/KEY ON:ENGINE ON/RUNNING: Key cannot be removed from ignition, or no start concerns
  • 18-063-17 - POWER TRAIN: Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Up
  • 21-018-17 REV. A - POWER TRAIN: Flash: transmission shift and driveability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminatio
  • 9003737 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003413 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bott
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on t
  • 05064358A - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Speakers: for 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: mahmoud (mo) touha at cell (248) 705-3934. If no response is received within 15 minutes, then
  • 2300316 - STRUCTURE: This bulletin involves properly removing the vehicles transit film.
  • S1708000013 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Key cannot be removed from ignition, or no start concerns
  • 9003453 - SUSPENSION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 08-057-16 - ELECTRICAL SYSTEM: Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: ? Navigation failed message is displayed. ? Clock not a
  • Z5091195A - ELECTRICAL SYSTEM: Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 68066351A - ELECTRICAL SYSTEM: Keyfob 2016 vehicle keyfobs with passive entry keyless go feature - engineering is investigating a keyfob unable to program or no function or low keyfob coin battery condition.~ prior to replacing keyfob on my16 vehicles, please contact
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on t
  • 05064358A - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: Speakers: for 2016 speakers issues (all bodies), before replacing this part please contact one of the following people regarding this repair: mahmoud (mo) touha at cell (248) 705-3934. If no response is received within 15 minutes, then
  • 2103915REVB - POWER TRAIN:AUTOMATIC TRANSMISSION: Transmission shift and drivability enhancements.
  • 1803116 - POWER TRAIN: Powertrain diagnostic and system enhancements.
  • 1800816 - POWER TRAIN:AUTOMATIC TRANSMISSION: Powertrain diagnostic and system enhancements.
  • 1800816REVA - POWER TRAIN: Powertrain diagnostic and system enhancements.
  • S17 - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate det
  • 68242417A - ENGINE AND ENGINE COOLING: Body control module (bcm)
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • 9003534 - SEATS: Frt and cargo door latches and external handles. External handle non functional due to latch cable link coming off the handle. Latch binding/external handle binding. Before replacing dealer should call/contact mario cano at cell (248) 70
  • 9003700 - STEERING: Steering gear to avoid warranty charge back, due care must be taken when packaging and returning the steering gear as so it doesn?T incur damage in shipment. The inner tie rod boots must also be returned intact on the gear. ~
  • 9003696 - STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS: Door hinge assembly side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair
  • 9003694 - FUEL SYSTEM, GASOLINE: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagro
  • 9003453 - POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
  • 08-106-17 - EXTERIOR LIGHTING:HEADLIGHTS:BULBS: Premature low beam headlamp bulb failure this bulletin involves replacing both low beam headlamp bulbs. Customers may experience premature low beam headlamp bulb failure(s).
  • 08-106-17 - EQUIPMENT: Premature low beam headlamp bulb failure this bulletin involves replacing both low beam headlamp bulbs. Customers may experience premature low beam headlamp bulb failure(s).
  • W80 Combo Phase1 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Customer satisfaction notification w80 oil consumption inspection
  • S1708000013 Rev. - EQUIPMENT: Key cannot be removed from ignition
  • 2103915 REV B - POWER TRAIN: Transmission shift and drivability enhancements.
  • 1803116 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Powertrain diagnostic and system enhancements.
  • 1800816 - POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM, PCM): Powertrain diagnostic and system enhancements.
  • 1800816 REV A - POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE (TCM, PCM): Powertrain diagnostic and system enhancements.
  • 0801416 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): This bulletin involves reprogramming the instrument panel cluster (ipc) with the latest
  • 23-019-22 - EQUIPMENT: Check strap webbing kit on driver?S side front door this bulletin involves installing a webbing kit on the front left driver?S door for the door check strap. The repair eliminates the over swing when opening the driver?S side door.
  • 9004330 - EQUIPMENT: Plate, torque converter drive for 3.6l with 62te note: for all promaster vf 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners part number 06511385a$ are
  • S1809000007 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION: Customer complaint may include engine oil leak or consumption
  • 0300222 - ENGINE (PWS): Outer half shaft boot replacement
  • 9004497 - POWER TRAIN:AXLE ASSEMBLY: Shaft, axle half (right/left) there is a boot repair kit available for this half shaft. Please review tsb 03-002-22 for information on the boot repair kit.
  • 9004206 - STRUCTURE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 23-003-16 - STRUCTURE: This bulletin involves properly removing the vehicles transit film.
  • S2123000040 - VISIBILITY: Wind or whistle noise from windshield
  • S1823000037 Rev. - VISIBILITY: Outside power folding mirror shakes vibrates or is loose
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak or consumption
  • 18-030-16REV - ELECTRICAL SYSTEM:SOFTWARE: Powertrain diagnostic and system improvements.
  • S2121000005 - POWER TRAIN: 62te 6-speed transmission cracked torque converter (tc) piston repair index, to aid in diagnosis and repair
  • 9004206 - STRUCTURE: Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 9003453 - BACK OVER PREVENTION: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S1809000007 Rev. - ENGINE AND ENGINE COOLING: Customer complaint may include engine oil leak/consumption.
  • 9003357 - ENGINE AND ENGINE COOLING: Adapter, engine oil filter (pentastar v6) all vehicles equipped with a 3.2l or 3.6l except for model year 2014 vehicles with leak concern: 1) ensure the oil filter adapter (ofa) cap o-ring is seated in the proper groove in the cap and not
  • 9004009 - POWER TRAIN: Transmission kit with torque converter 1. All promaster (vf) 3.6l/62te equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) are one-time usag
  • 9003453 - POWER TRAIN: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 23-007-21 - STRUCTURE: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of
  • W80 Combo Phase2 - ENGINE AND ENGINE COOLING: Customer satisfaction notification w80 oil consumption inspection (revision 2)
  • W80 Combo Phase2 - ENGINE AND ENGINE COOLING: Customer satisfaction notification w80 oil consumption inspection (revision 1)
  • S1621000003 Rev. - POWER TRAIN: Transmission and transmission bracket service
  • 9004286 - EQUIPMENT: Cooling fan module vin required when placing order
  • 9004121 - ENGINE AND ENGINE COOLING: Radiator, engine cooling for radiator leak concerns, please contact fca redacted content if no response in 15 minutes, proceed with repair. Please email vin, dealer code, mileage and picture of the leak to: fca redacted content
  • W80 Combo Phase1 - ENGINE AND ENGINE COOLING: Customer satisfaction notification w80 oil consumption inspection
  • S1708000013 Rev. - EQUIPMENT: Key cannot be removed from ignition
  • 9003453 - EQUIPMENT ADAPTIVE/MOBILITY: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9003453 - EQUIPMENT: Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • S2008000160 - ENGINE (PWS): No start, dtc U0426-31 minikrypt error, key stuck
  • 9004286 - ENGINE (PWS): Cooling fan module vin required when placing order ~
  • 5RJ95TRMA$ - EQUIPMENT: Vf frt and cargo door latches and external handles. External handle non functional due to latch cable link is coming off the handle. Latch binding/external handle binding. Before replacing dealer should call carlos dominguez at (248) 494
  • 67800 - EQUIPMENT ADAPTIVE/MOBILITY: Safety recall vb2 engine cooling fan parts ordering
  • S1121000006 Rev. - ENGINE (PWS): (revision a) no start no crank ? Starter will not engage and there are no related codes or concerns
  • 9003453 - ENGINE (PWS): Transmission,trans oil pump,torque converter, flexplate, rear seal, engine note: for all promaster (vf) 3.6l/62te equipped vehicles: if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners
  • 9004286 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN: Cooling fan module vin required when placing order
  • 09-006-20 REV. B - ENGINE AND ENGINE COOLING: 2.4l engine oil consumption test this bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
  • S2008000093 - ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING: Blind spot or park assist warnings, false activation
  • S2008000088 - EQUIPMENT ADAPTIVE/MOBILITY: Replacement bcm will not proxi align
  • 09-006-20 REV. A - ENGINE (PWS): 2.4l engine oil consumption test this bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
  • 09-006-20 - ENGINE (PWS): 2.4l engine oil consumption test this bulletin involves performing an oil consumption verification test. The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visibl
  • 65312 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Repair eligibility for ram promaster recalls businesslink dealers only
  • 9004206 - ENGINE (PWS): Remanufactured transmission assembly 1. All promaster (vf) 3.6l/62te equipped vehicles: a) if the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385a$) must be replace
  • 23-015-20 - EQUIPMENT: Disinfectant solution recommended for covid-19
  • 08-049-20 - EQUIPMENT: Charging system, battery diagnostic tools and warranty this information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece
  • 18-039-20 - FUEL SYSTEM, GASOLINE: Possible driveability issues due to the winter-blend fuel into the warmer season
  • S2019000002 - STEERING: Hands on steering wheel message in evic
  • 9004256 - SUSPENSION: Check, front door when servicing the check strap or hinge an updated pin bushing - 68445193a$ and push nut - 68445606a$ need to be installed.
  • 23-014-20 - VEHICLE SPEED CONTROL: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 08-027-20 - EQUIPMENT: 2.4l ignition coil boot replacement this bulletin involves replacing all four ignition coil insulating boots. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find tha
  • 23-014-20 - STRUCTURE:BODY:DOOR : Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 08-027-20 - EQUIPMENT: 2.4l ignition coil boot replacement this bulletin involves replacing all four ignition coil insulating boots. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find tha
  • 23-014-20 - STRUCTURE: Split/crack of metal body side door check strap this bulletin involves retrofitting the door check strap mounting on the body side. The customer may notice a metal split or crack on the body side on either the driver or passenger side of t
  • 08-027-20 - ELECTRICAL SYSTEM: 2.4l ignition coil boot replacement this bulletin involves replacing all four ignition coil insulating boots. Customers may experience a malfunction indicator lamp (mil) illumination. Upon further investigation the technician may find tha
  • S2008000013 - EQUIPMENT: Key programming, security pin request, pin invalid
  • 9004022 - SUSPENSION: Air suspension components star parts catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Replace only the pa
  • 9004193 - POWER TRAIN: Cable, gearshift control if you are replacing a transmission shift cable on a vf promaster vehicle built with a 3.6l engine, for binding/kinked/seized or broken cable please take a picture of the shifter end of the cable, from the bottom o
  • 31-005-19 - EQUIPMENT: Use of aftermarket parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of aftermarket parts.
  • 31-003-19 - EQUIPMENT: Use of salvage/recycled parts this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.
  • 31-004-19 - VISIBILITY: Authentic mopar glass replacement this bulletin involves discussing fca us llc position with regard to collision repair industry awareness regarding the recommended usage of authentic mopar glass.
  • 31-006-19 - STRUCTURE: Repair parts used for structural repairs this bulletin involves discussing fca us llc position with regard to structural repair parts usage.
  • 18-089-19 - ENGINE (PWS): Witech small leak verification test (slvt) - P0456-evap system small leak
  • V46 - ENGINE (PWS): Customer satisfaction notification v46 ? Solenoid pack
  • 23-016-19 REV. A - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery acid leaking on transmission pan this bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:battery acid d
  • V54 REV1 - ENGINE AND ENGINE COOLING: Revised customer satisfaction notification v54 engine cooling fan
  • 9004151 - STRUCTURE: Module, body controller prior to replacing any body control module (bcm), please call craig cowing at (248) 309-7956 for root cause assistance. If no response in 15 minutes, proceed with repair.
  • 9004136 - SEAT BELTS: Seat belt, retractor prior to replacing any seat belt, please take a video of customer concern so it can be better understood prior to replacing. Please send video to the following e-mail address: [email protected]. Please refere
  • 23-022-19 - STRUCTURE: Left transmission mount bracket fasteners this bulletin is to emphasize the importance of replacing and torquing the one time use bolts that fasten the left transmission mount bracket to the transmission.
  • 9003220 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Radio [res] - new and/or service exchange for res radio concerns. Use the witech 2.0 and inspect the radio part number and serial number under the radio/ecu details tab. Please verify that the radio part number and/or serial number is not
  • 24-005-19 - EQUIPMENT: Flash: heating, ventilation and air conditioning (hvac) module updates this bulletin involves reprogramming the hvac control module with the latest available software. The customer may experience a malfunction indicator lamp (mil) illumina
  • 23-016-19 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery acid leaking on transmission pan this bulletin involves replacing the battery tray drain pipe, adding a battery vent pipe, battery vent cap and clamps. A customer or technician may notice one or more of the following:battery acid d
  • OD55431 - EQUIPMENT: Safety recall v47 / nhtsa 19v-325 backlite glass parts ordering information
  • OD55341 - ENGINE (PWS): Vehicles eligible for csn u07 and v08, v11 or v16 important update to u07 dealer instructions
  • ODPIN0529 - POWER TRAIN: Urgent reminder: promaster transmission bracket service (performance institute news)
  • Volume 5 Issue 5 - EQUIPMENT: Warranty operations newsletter ? Volume 5, issue 5
  • Volume 5 Issue 4 - EQUIPMENT: Warranty operations newsletter volume 5, issue 4
  • 55502 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55488 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC: Padkit- front disc brake
  • 55189 - EQUIPMENT: Actuator-multiaitr
  • 55308 - EQUIPMENT: Bin- storage
  • 55429 - EQUIPMENT: Mat kit- floor front
  • 55134 - EQUIPMENT: Latch- front door
  • 55312 - EQUIPMENT: Molding-wheel plane
  • 55309 - EQUIPMENT: Power transfer unit
  • 55310 - STRUCTURE:BODY:DOOR : Run-front door glass
  • 54935 - ENGINE (PWS): Sensor-nitrous oxlde
  • 55311 - ENGINE (PWS): Damper-steering
  • 55322 - ENGINE (PWS): Head-cylinder
  • 55324 - ENGINE (PWS): Head-cylinder
  • 55272 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55221 - ENGINE (PWS): Engine oil- ow20
  • 55136 - FUEL SYSTEM, GASOLINE: Tube- fuel filler
  • 55096 - ENGINE (PWS): Engine oil- ow20
  • 54966 - LANE DEPARTURE: LANE KEEP: STEERING ASSIST: Module-parking assist
  • 54973 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Outlet- air conditioning & heater
  • 54931 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE: Tailpipe - exhaust
  • 54920 - STRUCTURE:BODY:DOOR : Panel assembly-door trim
  • 54698 - EQUIPMENT: Power distribution center - intelligent power
  • 54583 - POWER TRAIN: Transmission ? With torque converter
  • 54637 - STRUCTURE:BODY:BUMPERS: Fascia - rear
  • 54638 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Ash receiver - instrument panel
  • 9003357 - ENGINE (PWS): Adapter, engine oil filter (pentastar v6) engineering is seeking information regarding ofa leaks. Questions/info can be directed to: bob jackson (248) 944-0466 - [email protected] ron dallison (248-292-9510) ron.Dallison@fcagrou
  • 68253737A - FUEL/PROPULSION SYSTEM (PWS): Part description: def tank issue description: before replacing this part, please call keith kerby on his cell phone (248) 420- 5540~ for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 m
  • 68210304A - FUEL/PROPULSION SYSTEM (PWS): Before replacing this part, please call keith kerby on his cell phone (248) 420-5540 ~ for mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
  • 53034160A - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Part description: accelerator pedal issue description: vehicle has accelerator pedal fault code. Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and co
  • 21-039-15 REV B - POWER TRAIN: Flash: transmission shift and drivability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. A small number of customers may experience a malfunction indicator lamp
  • 23-037-15 - VISIBILITY:WINDSHIELD WIPER/WASHER: Windshield wiper blade/element maintenance
  • 13317 - BRAKES (PWS): Title inspection and return: hydro-booster, - power brake. Start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of
  • 13303 - EQUIPMENT: Title mastershield products start date: 10/28/2015 7:00 am end date message you have been identified as either having mastershield products in stock, or have stock in transit to your dealership. Please return all stock of follow ing par
  • 13289 - STEERING: STEERING WHEEL/HANDLE BAR: Title 68245351ab: switch - steering wheel lt start date: 10/27/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing par
  • 13286 - STRUCTURE:BODY:DOOR : Title 05182600ac: molding assy - rr door lwr rt start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following p
  • 13284 - ENGINE (PWS): Title filter - engine oil start date: 10/23/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834aa. Repla
  • 13225 - EQUIPMENT: Title 68260866ab: module kit - occupant classification start date: 10/22/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part num
  • 13111 - AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE: Title control module - air bag electronic control w/side capability start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of
  • 13110 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Title 68146401aa: tube - fuel filler start date: 10/19/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number:
  • 13104 - EQUIPMENT: Message you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05026886aj. See the attached file for identifying suspect material. Please re
  • 13059 - EQUIPMENT:ELECTRICAL: Title win kit - transmitters and win start date: 10/12/2015 7:00 am end date message you have been identified as either having stock, or have stock in transit to your dealership. Please return following part numbers: cbttP57FAa, & cbttp
  • 13003 - EQUIPMENT:OTHER:LABELS: Title inspection and return of pn 68210332aa - fuel pressure sensor start date: 10/6/2015 7:00 am end date message you are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership.
  • 12877 - LATCHES/LOCKS/LINKAGES:HOOD:LATCH: Title latch assy. Hood w/ajar switch start date: 10/6/2015 7:00 am end date message you have been identified as either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:6
  • 12457 - STRUCTURE: Molding sill-rear
  • 12446 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Inspection and return: 68261532aa: evaporator - air conditioning
  • 12442 - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS: Inspection and return: motor - window regulator,frt. &rear door
  • 12408 - EXTERIOR LIGHTING:TAIL LIGHTS: Taillight.
  • 12398 - AIR BAGS: Stop sale safetyrecall r47 - side airbag inflatable curtain (sabic)- dealer notification
  • 12395 - SEATS: Safety recall r23 - reprogram occupant restraint control module - dealer notification
  • 12357 - SEAT BELTS: Safety recall r35 reprogram occupant restraint control module - dealer notification
  • 12351 - SERVICE BRAKES, AIR:DISC:ROTOR: Inspection and return:brake rotor-52121050aa
  • 12312 - STRUCTURE:BODY:DOOR : Inspection and return:molding assy-rr door daylight opening rt:04805838ad,molding assy-rr door daylight opening lt:04805839ad
  • 12272 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779884ac
  • 12253 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 68188899aa
  • 12213 - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR: Inspection and return: brake rotor - pn 04779712aa
  • 12137 - EQUIPMENT: Return: molding kit - wheel lip opening
  • 82214909A - EQUIPMENT: Mopar trailer tow mirror kit after installing the mopar trailer tow mirror kit, configure the vehicle for trailer tow mirrors. To do this, add the leg (trailer tow mirrors) sales code to the vin using dealerconnect and then performing a
  • 82214739A - TIRES:TEMPORARY/EMERGENCY SPARE TIRE: Spare tire kit for vehicles with alloy wheels, an adapter is required (not included) to connect the alloy wheel to the spare tire winch cable when storing under the vehicle. The adapter is part number 6824863aa and requires three (3) mou
  • 68317270A - POWER TRAIN: 2014 kl 9-speed service transaxle with 2015 common hardware this 9-speed transaxle must be ordered thru mopar?S powertrain service center (psc) for a specific vin and must be installed in that vehicle or the correct calibration will not
  • 68258392A - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Ra3/ra4 radio the my16 ra3/4 radios are susceptible to randomly set an erroneously bcm or ipc ?U0184 - loss of com with radio? Fault. The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduce
  • 68232369A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower and wheel hvac blower motor is inoperative. Before replacing the blower motor please call one of these individuals:~ first call brad bartkowicz at cell (586) 808-4114~ if no answer, then call vince celli at cell (586) 630-81
  • 68224166A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Hvac blower assembly blower motor either making noise or is inoperative (even intermittently). Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (if you don't get an ans
  • 68222862A - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitoring module prior to replacing tire pressure monitoring module, for dtc's C151D, C1581, please contact michael wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as
  • 68211004A - POWER TRAIN:AUTOMATIC TRANSMISSION: Shifter - automatic trans before this part is replaced for any issue please call john grzecki on cell (248) 379- 0969. If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record an
  • 68210300A - FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK: Fuel tank before replacing this part, please call keith kerby on his cell (248) 420-5540 or manuel gandara on cell (248) 622 8109 ~ mexican dealers please call ricardo lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes,
  • 68174064A - EXTERIOR LIGHTING:HEADLIGHTS: Headlamp assembly if the headlamp assembly is being replaced, please also replace the harness attached to the headlamp. Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email t
  • 68140664A - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Compressor hvac compressor is inoperative. Before replacing the compressor call fca release engineer mark briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
  • 68090604A - POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE): Power transfer unit prior to replacing the ptu, please review the following .~ check if the service 4wd light is intermittent by driving under heavy throttle will produce a C1494-92 dtc, if yes, please call fca axle engineering and do no
  • 68080819A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review information below and contact andrew action on his cell phone: (248) 421- 4130. If no response is received within 15 minut
  • 68079375A - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Crankshaft position sensor before replacing this part due to a P0335 fault code, please contact andrew acton at cell (248) 421-4130. Engineering is interested in the condition(s) present when the fault occurs.~ if no response is receive
  • 56046094A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Cruise control switch before ordering or replacing this part please contact dennis gauthier at cell (248) 613-9756. If no response is received within 15 minutes, then proceed with required repair.
  • 56041380A - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery please call bob horn at cell (248) 231-3315 prior to replacing any battery. Please identify battery with the last 8 vin digits along with the 15 digit medtronic code from the gr-8 tester. If no response in 15 minutes, continue wi
  • 55112621A - EQUIPMENT ADAPTIVE/MOBILITY: Bumper step pad customer may notice the center section of the step pad is not sitting flat. It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then cont
  • 05191925A - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: Radiator if vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?S top/
  • 05154400A - STEERING:ELECTRIC POWER ASSIST SYSTEM: Pump - power steering hydraulic note: this tech tip is for gasoline engine jk vehicles only, manufactured before august 26, 2015. If the power steering pump is being replaced because the power steering fluid flow or pressure readings ar
  • 05149141A - ENGINE (PWS): Camshaft position sensor if replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390 or P0394 fault codes, please review information below and contact tom nies on his cell phone: (248) 494-0187. If no resp
  • 04861963A - EQUIPMENT: Evaporative system integrity monitor switch (esim) prior to replacing this component on a 2015 dodge journey (jc), please call bob bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the nece
  • 04610124A - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: Element assy- heated seat if any of the front heated seats are inoperable. Call mike wicker at cell (248) 821- 9350 with the fault code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue
  • 1UU47DX9A - SEATS: Seat belt retractor - rear seat center prior to ordering this part, call gary gebski at (248) 807-5874. If no response in 15 minutes, proceed with ordering the part
  • 31-001-15 - SEATS: Replacement seat covers and seat cover repairs this bulletin involves fca us llc position in regard to replacement seat covers and seat cover repairs.
  • 6th Edition 2015 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Warranty operations newsletter volume 1, issue 6
  • 08-028-16 - ELECTRICAL SYSTEM:SOFTWARE: Re2 re6 rb5 rb6 radio software enhancements this bulletin involves updating the radio software and navigation if equipped. A customer may experience one or more of the following conditions: radio display screen will lock up and reset i
  • 68253737A - ENGINE AND ENGINE COOLING:ENGINE:DIESEL: Def tank before replacing this part, please call indra djutrisno at cell (248) 892-3473 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in
  • 08-057-16 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Ra3 ra4 radio enhancements this bulletin involves inspecting and, if required, updating the radio software. A small number of customers may experience one or more of the following: navigation failed message is displayed. Clock not a
  • Z5091195A$ - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Res / rha / reb radio that supports bluetooth and hands-free for issues with bluetooth, hands-free calling, and/or voice commands, do not replace the radio. Diagnose the hands-free module system (also called the telematics module). The t
  • 16388 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number 68288760aa. Replacement part number is 68288760ab. Replacement parts w ill be available w eek ending 5/6/1
  • 16387 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 68003062ab, 68003083ab, 68003085ab. See attachments for identifying suspect stock. Please return su
  • 18-023-16 - EXTERIOR LIGHTING: Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. A small number of customers may experience a malfunction indicator lam
  • 16374 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part numbers: 1pe001w 7ab, 1pe011w 7ab. See attachments for identifying suspect stock. Please return suspect part
  • 16103 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. As per regulatory compliance: please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 8221471
  • 04753183A$ - POWER TRAIN: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 0
  • 15640 - SEATS: Inspect and return: latch seat, and latch seat back you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68050625aa, 68050626aa, 68050627aa, 6
  • 20614 - VEHICLE SPEED CONTROL: P/n 68111384ab: inspect &return: switch - speed control you have been identified as either having stock, or have stock in transit to your dealership. Please return parts which have a pacakging date code of july 20th 2016. Reference pictu
  • 22842 - ENGINE (PWS): 05187880ac - inspect and return: relay assy - heater intake air you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 05187880ac. See attachments for ident
  • 22843 - EXTERIOR LIGHTING:TAIL LIGHTS: Inspect and return: lamp assy - tail light rt/l you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68110016ac, 68110016ad, 68110016ae, 68110
  • 20610 - ENGINE AND ENGINE COOLING: P/n 04573460 - inspect &return: rocker assy - intake valve rt you have been identified as either having stock, or have stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Ref
  • 20624 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: 68103256agreturn: line assy - a/c suction and liquid you have been identified as either having stock, or have stock in transit to your dealership. Please return stock of part number 68103256ag packaged before 2016/08/01. Please return su
  • 17598 - LATCHES/LOCKS/LINKAGES:DOORS:LATCH: 68160775ab: inspect and return: switch - outside door handle you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68160775ab. See attachments for identify
  • 18-075-16 REV. A - ELECTRICAL SYSTEM: Flash: powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest customers may experience a malfunction indicator lamp (mil) illumination. Upon further investig
  • 18-031-16 - ELECTRICAL SYSTEM: Flash: 3.6l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. The following pcm software improvements are available to allow the bra
  • 18-008-16 REV. A - ELECTRICAL SYSTEM: Flash: 2.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminati
  • 17202 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68143886aa. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17191 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68174065ae. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17161 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04685719ai. See attachments for identifying suspect stock. Please return suspect parts back to your f
  • 17135 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68141880ah, 68141881ah, 68145625ai, 68145626ai, 68189480af and replacement part numbers are 6
  • 17127 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 05278632af and replacement part number is 52030379aa which isin stockand available. Please ret
  • 17124 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 1yg06jscac, 1yg06kepac, 1yg 06kfsac, 1yg 06kgzac, 1yg 06kbuac and replacement part numbers are
  • 17109 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part number: 68188889ae and replacement part number is 68188889af which isin stockand available. Please ret
  • 17007 - EQUIPMENT: You have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of following part numbers: 68036213aa, 68036230af, 68158196ac, 68158197ad, & 68158454ad. See attachments for identif
  • 17006 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR: 68085119ae,inspect and return: exhaust pipe assy - frt w/catalytic converter you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119ae. See attachme
  • 16887 - ENGINE (PWS): Return: alternator - engine you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: r4801313ac replacement part number are 04801313ad respectively wh
  • 25-001-17 - FUEL SYSTEM, DIESEL: Diesel exhaust fluid this bulletin provides information regarding the diesel exhaust fluid (def) vehicle delivery fill guidelines.
  • D-17-12 - EQUIPMENT: Shop certification program guidelines
  • D-17-11 - EQUIPMENT: Vehicle restriction program - cummins enhanced customer satisfaction (ecs)
  • D-17-08 - EQUIPMENT: Essential flash management
  • D-16-28 Rev. A - VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR: Dapap requirements - addition of exterior mirrors (rev. A)
  • 31115 - EQUIPMENT: Cover - roof rack youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68212041ac,68141170ac,55112738aa.See attachmentsfor identifying suspect material.
  • 31127 - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP: Housing assy - fuel filler door youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allsuspect stock of part numbers:68148794ah,68148794af,68148794ad,68156453ah,68156453af, 68156453ad,6
  • 31056 - EQUIPMENT: Recliner - stow and go: return youhave been identified aseither having stock,or have stock in transit toyour dealership. Please return allstock of following part numbers:68241568ab,68241568ac,68241569ab,68241569ac, 68241570ab,68241571a.R
  • 30948 - EQUIPMENT: Molding assy ?Frt door day light opening rt/lt: return you have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part numbers: 57010364ai, 57010365ai, 570105
  • 30731 - ENGINE (PWS): 04627694aa purge control - valve you have been identified as either having stock, or have stock in transit to your dealership. Suspect stock of part number: 04627694aamust be returned. See attached for identifying suspect stock. Please
  • 30928 - VISIBILITY:WINDSHIELD: 55395241ag weatherseal - windshield to cowl please return allstock of following part numbers:55395241ag,55395241ae.Replacement ispart number 55395241ah which isin stock and available. Please return suspect partsback toyour facing depot u
  • 30865 - LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK: 04589131ag, 04589243ag - inspect and return: liftgate - latch assy you have been identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 04589131ag, 04589243ag . See attac
  • 30657 - ELECTRICAL SYSTEM: R4801865ac alternator assy - 220 amp you have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of part number r4801865ac. Replacement is part number 04801865ae which is in stock
  • 9003534 - STRUCTURE:BODY:DOOR : Frt and cargo door latches and external handles. External handle non functional due to latch cable link coming off the handle. Latch binding/external handle binding. Before replacing dealer should call/contact mario cano at cell (248) 705-
  • 9003700 - STEERING: Steering gear to avoid warranty charge back, due care must be taken when packaging and returning the steering gear as so it doesn't incur damage in shipment. The inner tie rod boots must also be returned intact on the gear. ~
  • 9003696 - STRUCTURE:BODY:DOOR : Door hinge assembly side door hinge noisy. Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
  • 9003694 - ENGINE AND ENGINE COOLING: Oil pump assembly if error code P06DD present on any pentastar v6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call bob jackson (248) 944-0466 bob.Jackson@fcagroup
  • 9003681 - SEAT BELTS: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003687 - SEAT BELTS: Restraints remove i-sheet from packaging. Correct information sheet (i-sheet) has been added to star parts. Print i-sheet for technician use.
  • 9003453 - POWER TRAIN: Transmission, oil pump, torque convertor, and flexplate this applies to vf models only: for 62te transmission only. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 065
  • 68277402A - VEHICLE SPEED CONTROL:CRUISE CONTROL: Adaptive cruise control sensor 1) if you are replacing this part due to the cluster displaying clean radar sensor in front of vehicle or dtc C1266 acc sensor blinded, please verify that there is no blockage in front of the sensor. Blockage
  • RL305553A - POWER TRAIN: 9-spd transmission: for nafta market only: if you are ordering this transmission please follow all witech pop ups and warranty payment guidelines. If this vehicle contains 1 of the 30 diagnostic codes in the 9 speed tutorial located on the
  • STAR News No. 85 - EQUIPMENT: Star receives on average 1,000 contacts per day ? That?S 300,000 annual contacts for technical assistance. This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repai
  • BJA46597 - POWER TRAIN: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • AJA46598 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Job aid - if you have a suspected tc shudder/vibration, check the interactive network for service bulletins for the vehicle you are working on. A test-drive snap shot may help you isolate the source of the issue.
  • 18-008-16 - WHEELS: Flash: 2.4l powertrain diagnostic and system enhancements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminati
  • 18-063-17 - POWER TRAIN: Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Up
  • 21-018-17 REV. A - POWER TRAIN: Flash: transmission shift and driveability enhancements this bulletin involves reprogramming the transmission control module (tcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminatio
  • 9003737 - EQUIPMENT: Restraints information sheet (i-sheet) has been added to star parts. Print i-sheet fortechnician use.
  • 9003357 - ENGINE AND ENGINE COOLING: Pentastar oil filter adapter all vehicles equipped with a 3.2l or 3.6l engine; if replacing the oil filter adapter (ofa) due to a leak detected between ofa and block, an o-ring kit (68191356aa) is now available to repair ofa/block interfac
  • 9003413 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Accelerator pedal before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected d
  • 9003109 - VISIBILITY:WINDSHIELD WIPER/WASHER: Washer fluid level sensor prior to replacing this part due to "low washer fluid" tell tale light on the dash and the washer fluid bottle is full, please perform this inspection: check if float sensor is rotated off location from the bottl
  • 68184926A$ - ELECTRICAL SYSTEM: Integrated center stack if vehicle is found within 50 mile radius of the detroit metro area please hold vehicle and contact:~ contact one of the following:~ daniel acciacca cell (586) 709-1537~ michael savich cell (248) 214-7270~ ayed
  • 68103198A$ - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor this applies to 2015 and 2016 uf and pf. Before replacing the ac compressor for noise, leaks , or in-op:~ after these questions have been answered please call one of the individuals below.~ stev at cell (248) 867-0061~
  • 05091960A$ - ELECTRICAL SYSTEM: Hands free module - ctm ? Peiker for rt, jk and mk bodies only; before replacing the hands free module (hfm), please contact gaurav saxena at cell (248) 260-0583~ important - do not reset the hfm, clear codes or perform a battery reset b
  • 05066241A$ - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Battery - transmitter for vehicles within 12 months in service which have a "fob battery low" message within cluster or dtc B1A10 or B1A11 active or stored. Engineering is requesting complete fob returned unopened (ie, battery not remove
  • S17 - EQUIPMENT: Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
  • 68242417A$ - ELECTRICAL SYSTEM: Body control module (bcm)
  • S17 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Customer satisfaction notification s17 spare tire carrier owner information the owner?S manual/user?S guide and tool kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate d
  • 68242417A$ - ELECTRICAL SYSTEM: Body control module (bcm)
  • 9002519 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : 82212076, 82203694 - fabric cleaner this "fabric cleaner" is not intended for sale in california, the otc states (connecticut, delaware, massachusetts, maine, new hampshire, new jersey, new york, pennsylvania, virginia, and washington dc
  • RL108213A$ - ENGINE AND ENGINE COOLING: Nag1 (5a580) valve body as per warranty bulletin d-13-22, please use r2108213a$ valve body for all warranty (w), mopar (m) and mopar vehicle protection (f) claims.~ assembly also includes filter (52108325aa) and gasket (52108332aa).~
  • 68253737A$ - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM: Def tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15 m
  • 68210304A$ - FUEL SYSTEM, GASOLINE: Fuel tank before replacing this part, please call tom sharp at phone (248) 944 5318 or ricardo lozada at cell phone +52 1 55 1370 3187. For mexican dealers please call ricardo lozada at phone +52 1 55 1370 3187. If no return call in 15
  • 08-088-16 - ELECTRICAL SYSTEM:SOFTWARE: Instrument cluster software enhancements this bulletin involves updating the instrument panel cluster (ipc) software. The customer may describe the following: miles per gallon (mpg) information does not change.
  • 9003491 - EQUIPMENT ADAPTIVE/MOBILITY: Resistor- blower motor, blower motor, any ac line, compressor, condenser for vm bodies only; prior to replacing this part, please contact karl sonnenberg at cell (248) 563-7740 prior to replacing the component. If you do not receive a re
  • 9003641 - POWER TRAIN:DRIVELINE:CONSTANT VELOCITY JOINT: Shaft, axle half clunking noise at low speed due to worn half shaft, cv joint or tripod joint. Prior to any work or replacement of the part, please contact: mike perion @ cell: (248) 420-9016. If you don't receive a call back within 15 m
  • 08-090-17 - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Tire pressure monitor jumper harness this bulletin involves installing a tire pressure monitor (tpm) jumper harness. The customer may describe a tpm warning light turn on due missing information or localization failure.Replacement of th
  • 18-063-17 REV. A - POWER TRAIN: Flash: powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illumination. Up
  • 18-008-16 REV. B - SERVICE BRAKES, HYDRAULIC: Flash: 2.4l powertrain diagnostic and system improvements this bulletin involves reprogramming the powertrain control module (pcm) with the latest available software. Customers may experience a malfunction indicator lamp (mil) illuminati
  • 68249986A$ - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: My16 ra3 & ra4 replacement radios all my16 ra3 and ra4 replacement radios must be ordered through the exchange process at united radio. Do not order a new radio from mopar. Go back and order a "z" level part number. (example: z8249986a$)
  • 5XP42TRMA$ - STRUCTURE: Frt and cargo door latches and external handles. Vm only; external handle non functional due to latch cable link coming off the handle. Latch binding/external handle binding. Before replacing dealer should call carlos dominguez at cell (
  • 68232614A$ - ENGINE AND ENGINE COOLING: Intake manifold gasket intake manifold gaskets on pentastar upgrade (sales code erc/erf) are reusable provided they are not cut, torn or melted. The gaskets are not required by warranty to be replaced like they are on pentastar classic (
  • 68018109A$ - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Actuator- a/c heater before replacing this actuator call matt sasina at cell (248) 464-4982. If no response in 15 minutes, continue with repair.
  • 23-003-16 - EQUIPMENT ADAPTIVE/MOBILITY: Transit film this bulletin involves properly removing the vehicles transit film. When a new unsold vehicle arrives at the dealership, improper removal of the transit film can cause paint damage to the vehicle. Paint damage can occur if t
  • 29-10192016-0249 - TIRES: Owners manual and user's guide have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier.
  • 23-003-16 - EQUIPMENT: Summary to be provided on a future date.
  • 21-039-15 REV B - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-031-16 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-008-16 - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
  • 18-008-16 REV. A - ELECTRICAL SYSTEM:SOFTWARE: Summary to be provided on a future date.
NHTSA decoded information from VIN

139 Results returned successfully. NOTE: Any missing decoded values should be interpreted as NHTSA does not have data on the specific variable. Missing value should NOT be interpreted as an indication that a feature or technology is unavailable for a vehicle.

Variable Value
Air Bag Loc Front1st Row (Driver and Passenger)
Air Bag Loc Side1st Row (Driver and Passenger)
Body ClassVan
Brake System TypeHydraulic
DisplacementCC2400.0
DisplacementCI146.45698582735
DisplacementL2.4
Drive TypeFWD/Front-Wheel Drive
Engine Cylinders4
EngineHP184
EngineKW137.2088
Error Text0 - VIN decoded clean. Check Digit (9th position) is correct
Fuel Type PrimaryGasoline
GVWRClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
MakeRAM
MakeID496
ManufacturerFCA ITALY S.P.A.
Manufacturer Id1029
ModelPromaster City
ModelID2050
Model Year2016
NCSA Body TypeMinivan (Chrysler Town and Country, Caravan, Grand Caravan, Voyager, Voyager, Honda-Odyssey, ...)
NCSA MakeDodge
NCSA ModelPromaster City
Other Restraint System InfoActive Seatbelts.
Plant CityBURSA
Plant CountryTURKEY
PretensionerYes
Seat Belts AllManual
Series2Wagon body style
Steering LocationLeft-Hand Drive (LHD)
TPMSDirect
TrimST
TurboNo
VINZFBERFAT2G6B12965
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Vehicle Documentation
[pdf] Guide Press Release Recall
PowerPoint Presentation Chrysler RCMN 15V313 4790 15V661 7884 15V826 3372 15V879 8865 16V047 5829 16V081 7552 16V352 3400 static nhtsa gov odi rcl 2015 2016
Dealer Recall Communication Guide 2016 Includes Press Release Communications and Estimated Timing for Recall Release Published Updated 6/6/16 1 Dealer Recall Communication Guide 2016 MANAGING RECALLS AND CUSTOMER COMMUNICATION: Press Release Communications Estimated Timing for Recall Release...
lang:en score:14 filesize: 1.09 M page_count: 38 document date: 2016-06-08
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210218

We have 3 ram promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.

NoNoN NoneNone20210217

We have 3 ram promasters and all 3 have an oil leak at the oil cooler, costing over $800 each to have repaired. Again, all 3 have had the same issue resulting in over $2,400 in repairs.

NoNoN NoneNone20201001

"needs to be extended." the american automaker has announced that certain 2011-2013 model year vehicles will get warranty extensions because the left cylinder heads might crack. Chrysler will extend the engine warranty on the left-side cylinder head to 10 years or 150,000 miles and the remaining engine components will continue to be covered by the standard five-year, 100,000-mile powertrain warranty. According to chrysler, roughly 7,500 engines were susceptible to the cylinder head failure and was first discovered in 2012. (this is an ongoing problem that clearly still has not been corrected even for 2018-2019 models.) fca rejects this as in my question to them concerning this exact matter. Re: case # [xxx] thank you for allowing fca customer care an opportunity to address your concern. Our primary focus is your satisfaction. My name is alexandra and we appreciate your time and effort in bringing this matter to us. Upon thorough review and consideration, we regret to inform you that your request for reimbursement has been denied. -the basic warranty has expired on march 8, 2019. And powertrain warranty has expired ( expired odometer ) at 92,077 miles. -no related recall for this repair. As much as quality service is our concern, please be informed that there are certain guidelines and qualifications that we need to meet in order to grant your request. Thank you for your utmost understanding. We look forward to your continued business with us, and we appreciate you reaching out to us today. Sincerely, [xxx], fca reimbursement specialist. The repair costs thousands of dollars so i am sure they don't want to admit responsibility but they are. The customer did not build the engine but the customer is left to pick up the pieces. #not alone melson v. Fca us llc filed: march 27, 2020 case# [xxx] fca us llc magnuson-moss warranty act information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20200930

Tl* the contact owns a 2016 ram 2500 promaster. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20200930

"needs to be extended." the american automaker has announced that certain 2011-2013 model year vehicles will get warranty extensions because the left cylinder heads might crack. Chrysler will extend the engine warranty on the left-side cylinder head to 10 years or 150,000 miles and the remaining engine components will continue to be covered by the standard five-year, 100,000-mile powertrain warranty. According to chrysler, roughly 7,500 engines were susceptible to the cylinder head failure and was first discovered in 2012. (this is an ongoing problem that clearly still has not been corrected even for 2018-2019 models.) fca rejects this as in my question to them concerning this exact matter. Re: case # [xxx] thank you for allowing fca customer care an opportunity to address your concern. Our primary focus is your satisfaction. My name is alexandra and we appreciate your time and effort in bringing this matter to us. Upon thorough review and consideration, we regret to inform you that your request for reimbursement has been denied. -the basic warranty has expired on march 8, 2019. And powertrain warranty has expired ( expired odometer ) at 92,077 miles. -no related recall for this repair. As much as quality service is our concern, please be informed that there are certain guidelines and qualifications that we need to meet in order to grant your request. Thank you for your utmost understanding. We look forward to your continued business with us, and we appreciate you reaching out to us today. Sincerely, [xxx], fca reimbursement specialist. The repair costs thousands of dollars so i am sure they don't want to admit responsibility but they are. The customer did not build the engine but the customer is left to pick up the pieces. #not alone melson v. Fca us llc filed: march 27, 2020 case# [xxx] fca us llc magnuson-moss warranty act information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

NoNoN NoneNone20200930

Tl* the contact owns a 2016 ram 2500 promaster. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20200929

Tl* the contact owns a 2016 ram 2500 promaster. The contact received notification of nhtsa campaign number: 19v818000 (equipment, engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20200905

Last oct./nov. I had to have the left axle cv joint replaced in my ram promaster city while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened i was away from home traveling on interstate highways

NoNoN NoneNone20200904

Last oct./nov. I had to have the left axle cv joint replaced in my ram promaster city while in arizona. Yesterday the local dealer informed me that all three parts of this axle now need to be replaced. Both times the local dodge dealer did the work. I am worried about the safety of this vehicle. Both times this happened i was away from home traveling on interstate highways

Read and Submit Vehicle Complaints -- 47+ complaints filed
Common OBD-II Error Codes
  • P0456 [3] Evaporative Emissions System Small Leak Detected
  • U0426 [2] Invalid Data Received From Vehicle Immobilizer Control Module
  • P2122 [2] Throttle/Pedal Position Sensor/Switch "D" Circuit Low
  • P2127 [2] Throttle/Pedal Position Sensor/Switch "E" Circuit Low
  • P06DD [2] Engine oil pressure control – circuit performance problem
  • P57FA [1] P57FA
  • U0184 [1] Lost Communication With Radio
  • C1581 [1] C1581
  • C151D [1] C151D
  • C1494 [1] C1494
  • P0340 [2] Camshaft Position Sensor Circuit Malfunction (Bank 1)
  • P0344 [2] Camshaft Position Sensor A Circuit Intermittent (Bank 1)
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P0345 [1] Camshaft Position Sensor A Circuit Malfunction (Bank 2)
  • P0349 [1] Camshaft Position Sensor A Circuit Intermittent (Bank 2)
  • P0365 [1] Camshaft Position Sensor "B" Circuit (Bank 1)
  • P0369 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 1)
  • P0390 [1] Camshaft Position Sensor "B" Circuit (Bank 2)
  • P0394 [1] Camshaft Position Sensor "B" Circuit Intermittent (Bank 2)
  • C1266 [1] ABS Valve Power Relay Circuit Failure
  • B1A10 [1] B1A10
  • B1A11 [1] B1A11
  • P0481 [1] Cooling Fan 2 Control Circuit Malfunction
  • P0482 [1] Cooling Fan 3 Control Circuit Malfunction
Latest VINs Decoded for this Manufacturer
VIN Year Model Manufactured In
ZFBERFBT1G6B119492016Promaster CityBURSA , TURKEY
ZFBERFAT2G6B129652016Promaster CityBURSA , TURKEY
ZFBERFAT2G6B331532016Promaster CityBURSA , TURKEY
ZFBERFBTXG6C178172016Promaster CityBURSA , TURKEY
ZFBERFAT8G6B382302016Promaster CityBURSA , TURKEY
ZFBERFBT6G6C097152016Promaster CityBURSA , TURKEY
ZFBERFAT4G6B713992016Promaster CityBURSA , TURKEY
ZFBERFBT0G6C394372016Promaster CityBURSA , TURKEY
ZFBERFAT3G6C035342016Promaster CityBURSA , TURKEY
ZFBERFBT9G6A976992016Promaster CityBURSA , TURKEY
ZFBERFBT0G6C212622016Promaster CityBURSA , TURKEY
ZFBERFAT6G6B736412016Promaster CityBURSA , TURKEY
ZFBERFBT8G6C736742016Promaster CityBURSA , TURKEY
ZFBERFAT3G6B413912016Promaster CityBURSA , TURKEY
ZFBERFAT2G6B013492016Promaster CityBURSA , TURKEY
ZFBERFAT0G6C627972016Promaster CityBURSA , TURKEY

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