V011812201460319

Technical Service Bulletin
Transaction No:
2014603/19
Release date:
6/27/2023
01-18-12 - Software Version Management
Condition
Applicable Vehicles
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
2002-2024
All
All
All
All
Model(s)
All
(Except Routan)
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2014603/19
6/27/2023
01-18-12
To include model year
2024 applicability.
2014603/18
6/22/22
01-18-12
To include model year
2023 applicability and
minimum battery charger
amperage.
2014603/17
6/21/21
01-18-12
To include model year
2022 applicability.
2014603/1
4/11/07
V011135
Original publication.
This Technical Bulletin details the general process for carrying out a Software Version Management
(SVM) software update for any Technical Bulletin (TSB) / Update.
Note:
If software updates or flash campaign/actions are performed on a vehicle, a charger with at least
70A charging current MUST be used in order to avoid problems during software updates and flash
campaign/actions.
ODIS-Service tester should be updated to the latest GFF technical version.
Troubleshooting information is included in the Additional Information Section.
Page 1 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
Technical Background
A VAS 6150X or VAS 6160X diagnostic tool sends vehicle control module data to the SVM database.
SVM is a process to update the programming in re-programmable (flashable) control modules using the
diagnostic tools to send vehicle-specific data to the SVM database, download instructions from the SVM
database, and to program control modules for identified software updates.
The technician must first diagnose the condition in the vehicle and find a Technical Service Bulletin that
describes that condition. This conditional bulletin specifies the appropriate Unit Code (Action Code) for
the programming update. SVM eliminates the wait for Flash CDs/DVDs to be sent to the dealer and
problems such as scratched or missing discs.
Note:
An Update document changes the vehicle control module software level in Volkswagen vehicles. This
system uses the VAS 6150X or VAS 6160X Programming procedure (flash) which may overwrite any
“TUNED” ECM or TCM programming. A “TUNED” ECM or TCM is described as any ECM or TCM altered
so as to perform outside the normal parameters and specifications approved by Volkswagen Group of
America, Inc.
Current Tuned Engine/Motor Control Module -J623- or Transmission Control Module -J217- , J514- requirements:
If you encounter a vehicle with a “tuned” ECM or TCM, your dealership must do the following before
performing any procedure that updates ECM or TCM programming:
 Notify the owner that their ECM or TCM was found to have been tuned.
 Notify the owner any damage caused by the tuning of the ECM or TCM (including any adverse
emissions consequences) will not be covered by Volkswagen of America, Inc. warranties.
 Obtain the owners written consent on the attached Control Module Tuning form prior to performing
any repair that requires flashing. This document informs the customer that flashing the vehicle may
automatically overwrite the “tuned” program.
Production Solution
No production change required.
Service
1. Ensure the customer’s vehicle condition matches the conditions stated in the Technical Bulletin and the
operator has a valid GeKo user ID and password. Only perform operations explicitly stated in the
Technical Bulletin or Update.
2. Ensure that the following tester requirements are met:
 Off-board Diagnostic Information System Service (ODIS) is installed and up-to-date.
 VAS Tester is plugged into a 110V AC Power supply at all times.
 Connect VAS Tester to the Local Network.
Page 2 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
Note:
Prior to launching the ODIS Service application and starting the control module update process, confirm
the tester screen saver and power settings are in accordance with Special Tools and Equipment - Service
Information Document # VSE-08-18. Failure to do so may result in the tester entering power save mode
during data transfer and subsequent control module failure.
When performing a flash procedure using a VAS tester in conjunction with a VAS 5054A or VAS 6154
wireless transmitter head, please connect a USB cable between the transmitter head and the tester.
Failure to do so may lead to errors during the flash procedure and may damage control modules.
3. Ensure the following vehicle requirements are met:
 Connect vehicle to a powered Volkswagen approved Midtronics Battery Maintainer/Charger
MTRMSP0702 (or equivalent 70 amp or higher).
 Battery MUST have and MUST maintain a minimum no-load charge of 12.5V and 70 amps.
 Switch OFF the radio and all other accessories, and when necessary, switch running lights OFF
 Switch off any appliances with high electromagnetic radiation (i.e. mobile phones)
4. The Owner’s Control Module Tuning Consent Form has been completed as necessary.
5. Start Diagnosis by using the ODIS Service application. Allow GFF to interrogate all control modules
before proceeding.
Note:
If GFF does not interrogate all control modules, manually select and interrogate remaining modules
before proceeding.
Address or record all DTCs related to a customer concern before continuing. Sporadic communication
DTCs will be created during the flash procedure and must be erased with all other sporadic DTCs by GFF
after exiting the flash test plan.
Page 3 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
6. On ODIS Service application start up, make sure to select “Diagnosis” under Operating modes and not
“Flash” (Figure 1).
Figure 1
Page 4 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
7. Enter the SVM test plan by selecting the following inside GFF: Special Functions >> Software Version
Management >> Adapting Software (Figure 2).
Figure 2
Page 5 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
8. Select update software through measures code (Figure 3).
Figure 3
9. Follow the on screen prompts for the SVM update procedure and enter the SVM Unit Code (Action
Code) found in the Conditional Technical Bulletin when requested.
Page 6 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
10. Enter your GeKo ID when requested. This will allow data to be transmitted to the SVM server and will
provide instructions on how to continue the procedure (Figure 4).
Figure 4
Page 7 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
11. The procedure may include one, or any combination of the following comments for one or more
control modules as specified in the Technical Bulletin/Update (Figure 5):
 Update a Control Module (flash)
 Code or Adapt a Control Module
Figure 5
Page 8 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
12. Select “Yes” to perform adaptation (Figure 6).
Figure 6
Page 9 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
13. Software adaptation is being performed (Figure 7).
Figure 7
Page 10 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
14. When the adaptation completes, switch the ignition OFF (Figure 8).
Figure 8
Page 11 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
15. When prompted, switch the ignition ON (Figure 9).
Figure 9
Page 12 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
16. This completes the software adaptation “flash” (Figure 10).
Figure 10
17. During the flash procedure, an estimated time will be shown. This is not used for actual SRT
calculation at this time.
ALWAYS continue until the following text is displayed: “Data version in the Vehicle is current!”
Tip:
The SVM Process must be completed in its entirety so the database receives the update confirmation
response. A warranty claim may not be reimbursed if there is no confirmation response to support the
claim or actions other than described in this TSB.
18. Verify that all steps or special procedures mentioned in the Technical Bulletin/Updates have been
carried out. Upon completion, finish the test plan and Exit GFF. Answer the Warranty questions
accordingly and print out or save the Diagnostic Log when prompted.
Page 13 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
Note:
SVM can provide a response code with a repair suggestion, or after a successful repair. The response
code will appear in the diagnostic log. See below table for more information:
Response Code
ERP0203E
ERP0220E
Description
Vehicle does not meet the
requirements for this update.
Check that the SVM code wasn’t
mistyped and/or that the car
meets the requirements for the
Update
AM Code Unknown
Please make sure that the SVM
code was entered in correctly.
Error while performing function
Retry the update. If the issue
persists, take a screenshot, save
the diagnosis log, send ODIS
feedback (see note below) and
contact Support.
No Coding or Parameterization
was available for this Request.
Take a screenshot, save the
diagnosis log, send ODIS
feedback (see note below) and
contact Support.
ERP0501E
ERP0603E
Steps to Take
Page 14 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
Note:
Any other ERP Codes encountered during the SVM process that cause a stop in work need an ODIS
Service application feedback sent to Support (see figure 11).
When sending an ODIS Service application feedback please ensure the option “Attach current diagnostic
session” is selected.
Figure 11
Page 15 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
01-18-12 - Software Version Management
Transaction No:
2014603/19
Release date:
6/27/2023
Warranty
Information only.
Required Parts and Tools
No Special Parts required.
Tool Description
Tool No:
Midtronics Battery Maintainer/Charger
MTRMSP0702
OR
(equivalent 70 amp or higher)
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X and
ODIS Service with: current online updates
Additional Information
Technical Helpline Contact Requirements:
Contact the Technical Helpline via the Volkswagen Technical Assistance (VTA) system in Elsa or at 800678-2389 in cases where there is a clear technical issue with the vehicle or response from the SVM
system. Always include the following information in the VTA contact.
 SVM Action Code attempted.
 Control Module(s), affected part numbers and software levels, Address word(s) that are in question.
 The complete tester diagnostic log from the GFF session attached to the VTA helpline ticket.
Further Tester Assistance:
If any of the listed troubleshooting procedures and/or checks result in errors or yield no solution and
further assistance is required, please follow these steps:
1. Send Feedback using the ODIS Service Application Support Button (Help > Support).
2. Report the problem to the shop network administrator for further investigation.
3. Contact the responsible support team for further assistance:
 IT Service Desk: 866-892-3375 (this includes: GeKo, Elsa, Elsa-2-Go and Service Net)
 VAS / ODIS Software Subscriptions: 800-544-8021
 VAS Diagnostic Tester Software Support: 888-896-1298
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 16 of 16
© 2023 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
OWNER INFORMATION ABOUT CONTROL MODULE TUNING*
ACKNOWLEDGEMENT AND AUTHORIZATION FOR
REPROGRAMMING (REFLASHING) OF CONTROL MODULE(S)
*) “TUNING” is described as the addition of or modification of any component which causes a
Volkswagen vehicle to perform outside the normal parameters and specifications approved by
Volkswagen Group of America / Volkswagen Group Canada.
Date:
Dealer Number:
Vehicle Identification Number:
Repair Order Number:
Dealer stamp
I
, owner or driver of the above identified Volkswagen, confirm:
- “Tuning” as described above (especially power increasing modifications) has NOT been
performed on my vehicle.
- “Tuning” as described above has been performed on my vehicle and the following components
were modified or installed:
TUNING was performed by (Please provide Company name and telephone number, if you wish us
to contact them):
I understand that if my Control Module is determined to have been tuned, any damage caused by
the tuning of the Control Module (including adverse emissions consequences) will not be covered
by VWGoA / VGC warranties.
I am permitting an authorized Volkswagen Dealer to reflash (update) my Control Module, and by
doing so, I understand that this process will automatically overwrite (destroy) and permanently
delete any tuning program that was previously installed on the Control Module of my Volkswagen
vehicle.
By signing below, I fully acknowledge and understand that the tuning program will not be restored
and VWGoA / VGC, will not be liable in any way for the loss of tuning data.
Signature of Customer
E
2023 Volkswagen Group of America Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright
intellectual property
rights of VGoA / VGCA Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or
other
and
by any means, .electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.