2017 Hyundai AZERAHyundai Azera 2017

Complaint Information: Recalls, Consumer Complaints, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls
  • Recall 213890 [USA]: A person inside the trunk compartment may become trapped, increasing their risk of injury.
    Hyundai motor america (hyundai) is recalling certain 2017-2018 sonata, 2016-2018 sonata hybrid, 2018-2020 accent, and 2016-2017 azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 401, "internal trunk release."
    dealers will replace the trunk latch base, free of charge. Owner notification letters were mailed december 4, 2021. Owners may contact hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 208.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • 24-AT-002H - POWER TRAIN: This tsb provides a procedure to diagnose and replace, if necessary, an automatic transmission with incorrect ratio dtc (transmission clutch slip in gear above limit) listed on page 2.
  • 24-BD-001H - VISIBILITY: This bulletin contains information about the proper removal of the windshield wiper blade protective cover on all models. If the protective cover is not removed correctly, there is a possibility of the rubber insert and rail spring becoming
  • 23-EM-005H - ENGINE AND ENGINE COOLING: This bulletin provides important checkpoint guidelines when performing engine oil and filter change services.
  • 23-BD-007H - STRUCTURE:BODY: Hyundai applies a paint protection film (ppf) on new vehicles before delivery to dealerships. It provides a barrier between the paint and contaminants, such as rail dust, acid rain, and industrial fallout. In rare cases, the paint can becom
  • 23-BD-002H - VISIBILITY: This bulletin provides information regarding condensation related to the accumulated moisture in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. This tsb illustrates the various causes of condensation inside th
  • 22-GI-006H - TIRES: Effective june 2, 2008, federal motor vehicle safety standard 110 (fmvss 110) established a threshold for correcting load carrying capacity information indicated on tire placards when vehicle weight has been increased before retail sale
  • 22-EM-010H - ENGINE AND ENGINE COOLING: Follow the guidelines outlined in this bulletin to inspect and clean or replace certain components of the engine intake system accordingly during engine short block or sub-assembly replacement.
  • 21-BD-005H - LATCHES/LOCKS/LINKAGES: The trunk latch base can be ordered separately from the trunk latch assembly. This bulletin describes the procedure to replace the trunk latch base.
  • 21-EM-004H - ENGINE AND ENGINE COOLING: This bulletin provides the service procedure for engine connecting rod bearing clearance testing. Perform the procedure outlined in this bulletin to fulfill the bearing clearance test inspection requirements to determine next required steps
  • 21-BR-002H - BRAKES (PWS): This bulletin provides best practice recommendations when performing brake service procedures.
  • 21-EM-003H - ENGINE AND ENGINE COOLING: This bulletin provides the inspection procedure and repair guidelines for certain vehicles listed below.
  • 20-BR-002H - BRAKES (PWS): This bulletin describes the procedure to inspect and identify fluid which may appear around the brake caliper area.
  • 20-SS-004H - WHEELS: This bulletin provides tire vibration service procedures, including how to optimize vehicle vibration performance. For all wheel/tire balance claims, the ⿿tire balance data sheet⿝ must be fully completed including imbalance and road for
  • 20-BD-010H-2 - LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH: The trunk latch base can be ordered separately from the trunk latch assembly. This bulletin describes the procedure to replace the trunk latch base.
  • 20-ST-001H-2 - EQUIPMENT: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-ST-001H-1 - STEERING:AUTOMATED/ADAPTIVE STEERING:MOTOR/ACTUATOR: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BD-014H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides information regarding condensation related to moisture accumulation in the headlamp, rear combination lamp, daytime running lamp (drl), or fog lamp. The tsb illustrates the various causes of condensation inside the la
  • 20-BD-010H-1 - LATCHES/LOCKS/LINKAGES: The trunk latch base can be ordered separately from the trunk latch assembly. This bulletin describes the procedure to replace the trunk latch base.
  • 20-AT-017H - POWER TRAIN: If you are servicing an applicable vehicle with the following symptoms and dtc, follow the service procedure on page 4. ￷ check engine light on ￷ dtc P0880/P088000 - tcm power signal error open/short ￷ transmission stuck in 4th ge
  • 20-SS-002H(1) - WHEELS: This bulletin provides information on tire maintenance best practices and procedures for dealers and customers to maximize tire life and performance.
  • 20-BD-007H-1 - EQUIPMENT: This bulletin describes the general guidelines to help disinfect and protect vehicle exterior/interior surfaces using recommended safe chemical products.
  • 20-EE-003H - EQUIPMENT: This bulletin provides information on identifying dealer stock vehicles with either: ⿢ a battery soc alert - low battery state of charge (soc) at or below 50%. ⿢ a 30 day alert - vehicle has not started and reported an soc in 30 days.
  • 20-AT-016H - EQUIPMENT ADAPTIVE/MOBILITY: The automatic transmission warranty repair policy authorizes in-dealership repairs of the following components for both oem (new) and remanufactured automatic transmissions:
  • 20-AT-014H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BD-010H - EQUIPMENT: The trunk latch base can be ordered separately from the trunk latch assembly. This bulletin describes the procedure to replace the trunk latch base.
  • 20-AT-011H - SERVICE BRAKES, AIR:ANTILOCK:WHEEL SPEED SENSOR: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-BD-007H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin describes the general guidelines to disinfect and protect vehicle interior surfaces using certain safe chemical products.
  • 20-EE-002H(1) - ELECTRICAL SYSTEM: This bulletin describes the mandatory procedure to submit battery test data electronically for battery warranty claims by running the gds battery claim app. The app must be run right after an incident battery is removed from the vehicle or
  • 20-AT-008H - EQUIPMENT ADAPTIVE/MOBILITY: If you are servicing an applicable vehicle with a ⿿check engine⿝ light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness.
  • 20-SS-001H - SUSPENSION: This bulletin describes the requirements for all wheel alignment and/or vehicle tracking claims and best practices when diagnosing and conducting alignment-related repairs for all models and model years.
  • 20-AT-001H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 20-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 20-BE-001H - ELECTRICAL SYSTEM: This bulletin provides guidelines to inspect the usb, head unit, and multi-box for common connection conditions. 2. This bulletin presents guidelines to inspect for common android auto and apple carplay connection conditions. 3. This bullet
  • 19-AT-021H-1 - EQUIPMENT: If you are servicing a vehicle with a transmission slipping concern, follow the service procedure shown below and perform a stall test. This tsb provides a procedure to test each clutch in the transmission. If the vehicle fails the stall te
  • 19-AT-024H - ELECTRICAL SYSTEM: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ?P0705 - range switch sensor circuit ?P0706 - range switch range/performance ?P07
  • 19-BE-011H-1 - BACK OVER PREVENTION: The blind spot detection (bsd) or blind-spot collision warning (bcw) is a system that measures the speed of and distance from the following vehicles by using two magnetic wave radar sensors attached in the rear bumper. The bsd/bcw detects v
  • 19-BE-015H-1 - EQUIPMENT:ELECTRICAL: This bulletin contains information regarding the clock display on certain navigation (avn 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around august 17, 2019. Other simil
  • Campaign T4A Dea - STEERING: Certain 2017-2018my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven power
  • 19-01-031H - ENGINE AND ENGINE COOLING: Certain 2017-2018 my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven powe
  • 19-EM-001H - ENGINE (PWS): This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-BE-015H-1 - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin contains information regarding the clock display on certain navigation (avn 4.0) head units. This procedure is specifically for the clock date and time not displaying which started appearing around august 17, 2019. Other simil
  • Campaign T4A Dea - STEERING: Certain 2017-2018my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven power
  • 19-01-031H - STEERING: Certain 2017-2018 my santa fe (nc), 2016my veloster (fs), 2014my elantra (md), and 2016-2017my azera (hg) vehicles may experience a warning lamp being illuminated intermittently when starting the engine after replacing the motor driven powe
  • 19-GI-006H - EQUIPMENT ADAPTIVE/MOBILITY: This bulletin provides instruction detailing the proper methodology for scanning and uploading captured gds data files to the techline repository. Compliance with this bulletin ensures that the gds data files are correctly transferred and m
  • 19-EM-001H - POWER TRAIN: This bulletin provides information regarding the changes in the timing chain and the crankshaft sprockets on certain azera (hg), santa fe/santa fe xl (nc), genesis (bh/dh), genesis coupe (bk), and g90 (hi) vehicles equipped with lambda 3.3l
  • 19-AT-015H - ENGINE (PWS): If you are servicing an applicable vehicle with a ?Check engine? Light on and one or more of the dtc listed below, follow the repair procedure and replace the related solenoid and oil pressure harness
  • 19-AT-012H - POWER TRAIN: This tsb provides a procedure to diagnose and repair a transaxle for the following incorrect ratio dtc (transaxle clutch slipping more than 200 rpm in gear).
  • 19-ST-001H - STEERING: This bulletin provides information regarding replacement of the column-mounted motor driven power steering (mdps) system as separate components.
  • 19-FL-003H - ELECTRICAL SYSTEM: This bulletin provides the procedure to write the vehicle identification number (vin) during the replacement of the engine control module (ecm) or powertrain control module (pcm). Once the vin has been programmed to the ecm/pcm, it cannot b
  • 19-BE-004H - VISIBILITY:REARVIEW MIRRORS/DEVICES: This bulletin provides information on the serviceable parts for the outside mirror assembly. When diagnosing and repairing the outside mirror, do not replace the entire assembly. Refer to page 2 of this tsb for replacement of individual par
  • 5NP-X9G4F-09 - EQUIPMENT: This bulletin describes the proper steps to identify and correct a symptom with a "subscription updated" or "loading" pop-up message shown (intermittently) after every head unit boot up.
  • 5NP-B9V8T-09 - STEERING: On some sonata (yf, lf), sonata hybrid (yf hev, lf hev), santa fe (nc), and azera (hg) vehicles, a yoke noise may develop in the steering rack. This bulletin provides information on how to diagnose the yoke noise and replace the rack supp
  • 5NP-P5L7D-05 - POWER TRAIN:AUTOMATIC TRANSMISSION: If you are servicing a vehicle with a harsh and/or delayed shift, use the gds as shown in the service procedure to measure shift engagement time.
  • 5NP-F6W6P-05 - POWER TRAIN: The shift lever on some 6-speed vehicles may intermittently not shift out of park. This bulletin provides the diagnostic procedures to correct this condition.
  • 5NP-G7B2Q-02 - ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS: This bulletin describes the service procedure to replace the inhibitor switch. A possible symptom is diagnostic trouble code P0705 (transmission range sensor circuit).
  • 5NP-F8K5A-02 - ELECTRICAL SYSTEM: Hyundai motor america is adding additional models to service campaign t2m. Service campaign t2m provides a service procedure to replace the inhibitor switch on certain 2017-18 santa fe sport, 2017 santa fe, 2017-18 tucson, 2017 azera, 2017
  • 5NP-G8S6L-01 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): This bulletin describes the procedure to determine if the vehicle's navigation unit needs to be replaced as a result of the inability to set the clock or view it on the top of the screen.
  • 5NP-Z6F3A-11 - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Before installing an automatic transmission, check the depth of the torque converter in the case to confirm the torque converter is fully installed in the transmission. If this is not done, the oil pump may be damaged.
  • 5NP-V3F8T-09 - EQUIPMENT:ELECTRICAL: If you are servicing a vehicle with the dtc or symptoms listed below, refer to the service procedure to diagnose the condition. ? Diagnostic trouble codes: ? P0705 - range switch sensor circuit ? P0706 - range switch range/performance
  • 5NP-F9E3D-09 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): "this bulletin describes steps to activate applicable vehicles with navigation or display audio radios that have been de-activated for the following reasons: h a customer who initially waives blue link enrollment, and then decides to enro
  • 5NP-B3N9F-09 - ELECTRICAL SYSTEM:SOFTWARE: This bulletin provides information for new software to update the navigation and display audio system to include the apple carplay and android auto feature. This bulletin describes how to transfer the update software to a storage drive (usb
  • 16-AT-004 - POWER TRAIN: Automatic transaxle (6-speed) atm fluid level check description: the following vehicles are equipped with a 6-speed automatic transmission. The atf level must be checked by the following procedure: notice use only atf meeting the s

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P0880 [1] TCM Power Input Signal
  • P0705 [3] Transmission Range Sensor A Circuit malfunction (PRNDL Input)
  • P0706 [2] Transmission Range Sensor A Circuit Range/Performance
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210701

The contact owns a 2017 hyundai azera. The contact stated while driving 60 mph, the steering wheel ceased and failed to move freely. There was no warning light illuminated. The contact stated that he experienced failure on several occasions. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was 69,110.

NoNoN NoneNone20210317

I've owned my 2017 azera since dec 2018. I love the vehicle but the steering sticks as mentioned in other complaints at high speeds. The vehicle currently only has 38k miles and i use it for the most part on the highway. This seems to only happen at speeds over 55mph. You have to give the steering a slight jerk to get it to go back. Doesn't matter if it's right or left. This past week it would not move and i jerked it so much i thought i was going to come off the roadway. I understand different forums state it might be an electronic steering issue or something with a coupler, etc. Whatever the case i believe this needs to be reviewed and fixed. I took the vehicle to have it looked at a little over a year ago and was told nothing was wrong. It was probably not driven on the highway so the mechanic would not have been able to experience the issue while driving around the roads in and around dealership

NoNoN NoneNone20210316

I've owned my 2017 azera since dec 2018. I love the vehicle but the steering sticks as mentioned in other complaints at high speeds. The vehicle currently only has 38k miles and i use it for the most part on the highway. This seems to only happen at speeds over 55mph. You have to give the steering a slight jerk to get it to go back. Doesn't matter if it's right or left. This past week it would not move and i jerked it so much i thought i was going to come off the roadway. I understand different forums state it might be an electronic steering issue or something with a coupler, etc. Whatever the case i believe this needs to be reviewed and fixed. I took the vehicle to have it looked at a little over a year ago and was told nothing was wrong. It was probably not driven on the highway so the mechanic would not have been able to experience the issue while driving around the roads in and around dealership

NoNoN NoneNone20210221

Tl* the contact owns a 2017 hyundai azera. The contact stated that the rear seats were loose and unstable. There was no warning light illuminated. The vehicle was taken to carmax (2501 powell ave, nashville, tn 37204, (615) 269-3703) to be diagnosed. The contact was informed that the brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

NoNoN NoneNone20210220

Tl* the contact owns a 2017 hyundai azera. The contact stated that the rear seats were loose and unstable. There was no warning light illuminated. The vehicle was taken to carmax (2501 powell ave, nashville, tn 37204, (615) 269-3703) to be diagnosed. The contact was informed that the brackets needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 35,000.

NoNoN NoneNone20201010

Airbag light comes on intermittently while driving. Steering locks as the car is driven at highway speeds and requires force to adjust. It presents a challenge when staying in a lane and need to do slight adjustments to stay in lane. Took it to a dealer about a year ago and they could not duplicate the issue.

NoNoN NoneNone20201009

Airbag light comes on intermittently while driving. Steering locks as the car is driven at highway speeds and requires force to adjust. It presents a challenge when staying in a lane and need to do slight adjustments to stay in lane. Took it to a dealer about a year ago and they could not duplicate the issue.

NoNoN NoneNone20200124

I have owned 3 hyundai azeras; a 2007, a 2013 and now a 2017. I never had any issues with the steering on my 2007 or 2013. The steering on my current vehicle "locks" as i am driving, mostly on the highway but has also happened at lower speeds and also in reverse. The steering doesn't respond when i try to make minor adjustments driving down the highway and feels as if it's locked in place. It will eventually "give" with a jerking motion. My car has approximately 8500 miles and i did not notice this issue when i purchased it new and don't remember exactly when it started but it happens consistently now. I am very concerned with this as occasionally it feels as though it's not going to respond at all. I have seen similar complaints online and wonder if hyundai is going to issue a recall to fix this problem.

NoNoN NoneNone20200123

I have owned 3 hyundai azeras; a 2007, a 2013 and now a 2017. I never had any issues with the steering on my 2007 or 2013. The steering on my current vehicle "locks" as i am driving, mostly on the highway but has also happened at lower speeds and also in reverse. The steering doesn't respond when i try to make minor adjustments driving down the highway and feels as if it's locked in place. It will eventually "give" with a jerking motion. My car has approximately 8500 miles and i did not notice this issue when i purchased it new and don't remember exactly when it started but it happens consistently now. I am very concerned with this as occasionally it feels as though it's not going to respond at all. I have seen similar complaints online and wonder if hyundai is going to issue a recall to fix this problem.

NoNoN NoneNone20191112

During our first trip on the interstate i noticed that when trying to correct the steering, either right or left, the car would not immediately respond. Then after just a second or two something would break loose allowing the vehicle to respond to my request. I.E. Turn left or right! It's as if their is something stopping it from responding until i apply more pressure to my pull. I immediately took it to the dealer, and was told that is the "electronic steering" mechanism and that that is normal, and there is no reason to be alarmed. Over thanksgiving i made a 2,500 mile round trip to indiana (all interstate). During the trip, the same thing!! After stopping for a short period, and then back on the road, i noticed i would have to drive a short distance before it began to act up again. It is very pronounced and obvious on interstate driving. I have the fear that it could lock up permanently. I purchased this vehicle, with only 5,100 miles on 7/1/2019. It now has 8,622 miles. I might also point out that i also have the identical car in a 2016 with the same steering, that i purchased new. It now has over 36,000 miles and i have had absolutely no problems. Because of the excellent ratings and the fact that i have had no problems with the 2016, i purchased the used 2017 for my wife. When i took my car to the shop they did not provide me with a ticket or invoice of any kind, although they did write a ticket.

NoNoN NoneNone20190718

After returning to the parking lot with bags of groceries, we could not open the trunk, neither with smart key or button on driver side or with key on trunk panel, or manual trunk button. We hate to think about arriving at a motel and we could not open the trunk. I remember an incident that happened in utah where 3 children were trapped in a trunk and perished. I would think hyundai would design a manual trunk release system, that does not rely on electric power, bush buttons, or smart keys. This car has an emergency fluorescent slide inside trunk, i think it also did not work. Initially i though it might be a setting, but browsing a hyundai forum i discovered other users had similar problems with various hyundai models. Possible defective part; trunk latch actuator or solenoid. Will find out more tomorrow from dealer.

NoNoN NoneNone20190424

Electrical system seems like it is shorting out. Had to unhook radio as it was draining battery. It shorted and makes a screaching sound when on. Seat was covered by recall. Auto start no longer works. Lights shorting out. Now it starts even moves sometimes but then loses its accelerator. You can press the gas and nothing happens. This happened while i was driving, and now will only move by transmission power. No gas pedal power at all.

NoNoN NoneNone20180925

While commuting home from work in late afternoon, roughly 6:30 p.M. Of 9/26/18 the panoramic sunroof of my 2017 hyundai azera spontaneously exploded from the inside out followed by shattering and glass debris to be expelled from my vehicle onto the interstate and most likely vehicles driving directly behind me. The weather condition was sunny with a temperature around 80 degrees. I was in the middle lane of a 3 lane highway driving at 60 mph when suddenly i heard a loud "pop" that sounded as if a gunshot went off in my vehicle. The sound was deafening and extremely startling only to then be followed by the sound of breaking glass and air being sucked out. It took me a moment to get my bearings as i thought my back windshield must have been hit by a stray bullet somehow. Once assessing the back windshield through my rearview mirror i realized it was not damaged and the sucking air sound and glass breaking off was from overhead. My sunshade was thankfully closed but the exposed whole in the glass must have created a vacuum so the fabric began to pull upward. I was able to maintain control of my vehicle even though shaken by the incident and exited the highway as quickly/safely as possible to seek a public parking lot that i could stop at and safely exit my car to assess the damage. I found that my sunroof had indeed spontaneously exploded at the center where glass was visibly blown upward and from the explosion fractured/shattered glass was throughout the entire glass sunroof panel at that point. I began necessary steps with my insurance and notifying the dealership of the incident. I was given a service date of 10/2/18 nearly a week later and was not provided a loaner vehicle to drive in the interim. I was told to cover with a tarp or trashbags and tape down to contain the remaining glass so i did not cause additional road hazards until the vehicle could be serviced.

CrashNoY NoneNone20170612

Car was driven on highway w/ 1300 miles on it (brand new lease) with no traffic around vehicle when front end collision warning alert and electronic power brake alert lights came on; once able to get to a safe stopping area (parking lot), car was put in park and owners manual reviewed to see what the warning, alert lights & sounds related to. When attempting to put into gear the gear shift would not move from park. Called dealer ~ was told to shut off car and try again as "sometimes this can happen if too close to a car or if it is raining" (neither applied) but car went in to gear then driven to destination. Two hours later back in car getting on entrance ramp of highway and pick up truck in front of mine slammed on brakes, i hit brakes & hit pick up truck hitch. No warning system came on, no alerts, no lights, no front end collision warning brake system took affect and not even sure if brakes engaged. Car was towed to dealer after service hours, by morning they sent car to collision shop and it has sat there for 2 months now. Contacted hyundai motor corp to file complaint and see if this system failed as this is a brand new car in my possession for a mere month. Inspector was sent to check system diagnostic codes etc and report filed to hyundai; they claim they were unable to find malfunctions or defects that would have caused the accident as i "allege", yet there are diagnostic trouble codes. Upon receiving this information i asked to see the report and was told no i can't ~ what is hyundai motor america hiding? Why am i not entitled to see the report of what is wrong with my car? How do i know this is not pertaining to what led up to a car accident when earlier in day that system activated unnecessarily? The dealership and its sister dealership were told not to accept car for service evaluation, really?! Why and by who would they deny this car service check?!

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