20-AT-016H

GROUP
NUMBER
AUTOMATIC
TRANSMISSION
DATE
Technical Service Bulletin
SUBJECT:
20-AT-016H
MODEL
APRIL 2020
ALL
AUTOMATIC TRANSMISSION (ATM) POLICY
This TSB supersedes TSB 18-AT-013 to include new models.
Description: The automatic transmission warranty repair policy authorizes in-dealership repairs of
the following components for both OEM (new) and remanufactured automatic transmissions:
NOTICE
Replace the following components according to the related shop manual or TSB.
DO NOT REPLACE THE TRANSMISSION.
NOTICE


All transmission replacements must be submitted for approval through
WebDCS, PA Request prior to ordering a transmission.
Second and subsequent ATM replacements on the same VIN require Techline
review and Case Number prior to repair in addition to the PA Request.
Applicable Vehicles: ALL
PARTS INFORMATION: Refer to Parts Catalog.
WARRANTY INFORMATION: Normal Warranty applies
SERVICE PROCEDURE:
8-SPEED FRONT-WHEEL DRIVE:
2018~ Sonata (LFa) 2.0T,
2020~ Sonata (DN8) 1.6T/2.5L
2019~ Santa Fe (TMa) 2.0T/2.4L
2020~ Palisade (LX2)
Replace
Transmission
New
Reman
Solenoids
X
X
Input/output speed sensor
X
Oil temperature sensor
PNC
Reference
X
46202A
46313*
42620
TSB 20-AT-003H
X
X
46307
TSB 20-AT-004H
Position switch assembly
X
X
42700
TSB 20-AT-006H
Axle seals, rear oil seal
X
X
Multiple
Shop manual
TSB 20-AT-005H
Circulate To: Service Manager, Warranty Manager, Service Advisors, Technicians, Fleet Repair
AUTOMATIC TRANSMISSION (ATM) PROGRAM
SUBJECT:
8-SPEED REAR-WHEEL DRIVE:
2012~16
2012~16
2013~16
Equus (VI)
Genesis Sedan (BH/DH)
Genesis Coupe (BK)
Replace
Transmission
PNC
Reference
X
46313*
TSB 19-AT-008H
X
X
46305C
TSB 19-AT-005H
Oil temperature sensor
X
X
46305C
TSB 19-AT-005H
Oil pressure switch
X
X
45662D
TSB 16-AT-011
Inhibitor switch
X
X
45956B
TSB 14-AT-007
Inhibitor switch oil seal
X
X
46131
Parts catalog
Axle seals
X
X
Multiple
Shop manual
New
Reman
Solenoids
X
Input/output speed sensor
6-SPEED ATM Generation2:
2018~19 Accent (HC) 1.6L
2017~19 Elantra Sedan (AD/ADa) 2.0L
2018~
Elantra GT (PD) 2.0L
2018~
Kona (OS) 2.0L
2017~18 Santa Fe Sport (AN) 2.4L
2019~
Veloster (JS) 2.0L
Replace
Transmission
PNC
Reference
X
46313*
TSB 20-AT-007H
X
X
42620
TSB 20-AT-012H
Oil temperature sensor
X
X
46307
TSB 20-AT-015H
Inhibitor switch
X
X
45956B
TSB 19-AT-024H
Axle seals
X
X
Multiple
Shop manual
New
Reman
Solenoids
X
Input and output speed sensor
TSB #: 20-AT-016H
Page 2 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
6-SPEED ATM Generation1:
2012~17
2011
2012~17
2011~16
2013~17
2013~14
2010~12
2013~18
2013~16
2013~19
2011~14
2015~19
2011~15
2016~19
2016~19
2010~15
2011~15
2016~
2013~15
Accent (RB)
Azera (TG)
Azera (HG)
Elantra (MD/UD)
Elantra GT (GD)
Elantra Coupe (JK)
Santa Fe (CM)
Santa Fe Sport (AN) 2.0L
Santa Fe Sport (AN) 2.4L
Santa Fe (NC)
Sonata (YF)
Sonata (LF) (2.0L/2.4L)
Sonata Hybrid (YF HEV)
Sonata Hybrid (LF HEV)
Sonata Plug-in Hybrid (LF PHEV)
Tucson (LM) 2.4L
Tucson (LM) 2.0L
Tucson (TL) 2.0L
Veloster (FS) 1.6T
Replace
Transmission
PNC
Reference
X
46313*
TSB 20-AT-008H
X
X
42620
TSB 20-AT-011H
Oil temperature sensor
X
X
46307
TSB 20-AT-014H
Inhibitor switch
X
X
45956B
TSB 19-AT-024H
Axle seals
X
X
45245A
Shop manual
New
Reman
Solenoids
X
Input and output speed sensor
6-SPEED ATM (AISIN) – 2007~12 Veracruz (EN) 3.8L:
Replace
Transmission
TSB or
New
Reman
Shop Manual
TCU (with proper diagnosis)
X
X
AT-233~234
Manual valve lever oil seal (under TCU)
X
X
AT-14
Oil pump oil seal
X
X
AT-14
Axle seals
X
X
AT-15~16
Transfer case oil seals
X
X
AT-283~290
TSB #: 20-AT-016H
Page 3 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
SUBJECT:
6-SPEED ATM (AISIN) – 2009~11 Genesis Sedan (BH) 3.8L:
Replace
Transmission
Shop Manual
New
Reman
TCU (After proper diagnosis)
X
X
AT-477
Input speed sensor
X
X
AT-479
Output speed sensor
X
X
AT-480
Oil temperature sensor
X
X
AT-481
Inhibitor switch
X
X
AT-485
Oil pump oil seal
X
X
AT-454
Drive shaft seal
X
X
AT-454
6-SPEED ATM (ZF):
2011
Equus (VI) 4.6L
2009~11 Genesis Sedan (BH) 4.6L
2010~12 Genesis Coupe (BK) 3.8L
Replace
Transmission
TSB or
New
Reman
Shop Manual
Mechatronics (valve body + TCM)
X
X
TSB 10-AT-009-1
Extension housing oil seal
X
X
AT-3
Selector (manual) shaft oil seal
X
X
AT-3, AT-367
5-SPEED ATM – 2010~12 Genesis Coupe (BK) 2.0L Turbo:
Replace
Transmission
New
Reman
Oil pump oil seal
X
X
Extension housing oil seal
X
X
TSB #: 20-AT-016H
Reference
General information
“Special Service Tools”
Page 4 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
4-SPEED AND 5-SPEED ATM – EXCEPT GENESIS COUPE 2.0L
Replace
Transmission
Reference
New
Reman
Solenoids
X
X
Input and output speed sensors
X
X
Oil temperature sensor
X
X
Range (inhibitor) switch
X
X
TSB 09-AT-013
Vehicle speed sensor
X
X
TSB 09-AT-010
Pulse generators
X
X
TSB 03-40-022
Axle oil seals
X
X
TSB 05-40-017
TSB 06-40-003
Oil pump seal (P/N 46131-360020
X
X
TSB 06-40-002
TSB 09-AT-018
TSB 09-AT-016
TSB 12-AT-007
TSB 07-40-012
TSB 13-AT-012-1
TRAINING:
The ATM Diagnosis and Certification Course (#SVCAT28) provides detailed instructions on how
to properly diagnose and when to repair or replace an ATM. PA approval is necessary when
installing remanufactured transmissions.
SPECIAL SERVICE TOOLS:
Your dealership must have on hand the following Special Service Tools/supplies:


Hyundai Transmission Cooler Flush (Aerosol), P/N 00232-19021
GDS Mobile: Hyundai: #GDSM-CPKITH
SERVICE PROCEDURE:
1. The Service Advisor opens a Repair Order (R.O.) documenting the customer’s detailed
comments. A road test by a technician or Service Advisor may be necessary to verify the
customer’s description.
TSB #: 20-AT-016H
Page 5 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
SUBJECT:
2. The technician follows the Diagnostic Flow
Chart to make a diagnosis and then carefully
completes the ATM Core Return Worksheet.
The ATM Core Return Worksheet is included
with the remanufactured transmission and also
available online from hyundaidealer.com:
 “Service”
 “Documents Library”
 “Service”
 “Reman ATM and Engine Core Return”
 “ATM Core Return Worksheet”
 Click on the document to open.
The form can be completed online or printed
and completed with a pen. The form should be
returned with remanufactured and new ATM.
The technician follows the Diagnostic Flow
The technician enters the appropriate
Chart to assist in the diagnosis of the ATM and Condition Code from the list on the back of
to make a repair/replace decision.
the worksheet.
NOTICE


Diagnostic trouble codes must be recorded on the ATM Core Return Worksheet
whenever the GDS is used.
The form should be returned with remanufactured and new ATM.
TSB #: 20-AT-016H
Page 6 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
3. If it is determined that a remanufactured unit must be ordered and installed, the technician
must:
 Obtain a PA Request online from Web DCS before ordering a transmission.
 Call Techline for case review for 2nd reman on the same VIN.
4. The technician must send both the ATM Core Return Worksheet and the R.O. to the dealer
Parts Department.
5. The Parts Department will order a remanufactured ATM from the facing PDC and retain the
R.O. and ATM Core Return Worksheet, filed by R.O. number.
6. The Parts Department will receive a remanufactured ATM, shipped prepaid in a reusable box,
and provide the ATM to the technician.
NOTICE
Retain the reusable box and use to return the removed ATM and torque converter
to the remanufacturing center.
7. A complete package of forms is included with each remanufactured ATM, including the ATM
Core Return Worksheet. The parts department and technician must complete all required
fields on the form. Failure to do so will result in a debit.
8. Drain all ATF from the transmission and remove the transmission.
9. Flush the transmission oil cooler and hoses
using Hyundai Transmission Cooler Flush
(P/N 00232-19021).
Repeat the procedure for the other hose.
This is required for all transmissions with an oil
cooler in the radiator or ATF warmer/cooler on
the transmission (see TSB #18-AT-008).
NOTICE
The ATM oil cooler and hoses must be flushed prior to installation of the ATM
according to 18-AT-008 for all vehicles with an oil cooler in the radiator or ATF
warmer/cooler on the transmission. If a thorough flushing is not performed, the
remanufactured ATM can be contaminated by debris left in the cooler and hoses,
resulting in shop comebacks and possible claim chargeback.
TSB #: 20-AT-016H
Page 7 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
SUBJECT:
10. Measure the depth of the torque converter in
the converter housing. If the measurement is
less than the specification listed in TSB
17-AT-007, rotate the torque converter in
either direction and push inward until the
measurement is at specification.
NOTICE
Do not use an impact gun to
force the installation.
10. Install the new transmission according to the appropriate shop manual.
11. Confirm the ATF level is at the specified level according to the procedure in the shop manual
or related TSB.
12. Reset and relearn the A/T adaptive values according to TSB 16-AT-001-2 (All automatic
transmissions except DCT).
13. Place the removed ATM into the shipping container provided with the remanufactured ATM.
Secure the lid with the retaining straps.
NOTICE
Freight charges are prepaid by HMA for returning the removed ATM to the
remanufacturing center, when the request is submitted through “RETURN CORES”
on DCS online (see Parts Bulletin 1307 “Reman Core Return Program Reminder”)
and the ATM is shipped via YRC, HMA’s approved carrier. DO NOT SUBMIT A
WARRANTY CLAIM FOR THESE CHARGES.
14. Ensure the ATM Core Return Worksheet is completely filled out. Place one copy of the form
and a copy of the Repair Order in the plastic bag provided with the remanufactured ATM,
close the envelope securely and use a tie-wrap to attach the plastic bag to the top of the core.
Ship the removed ATM to the remanufacturing center.
15. Retain one copy with the dealership Parts Department, filed by the repair order number .
16. Retain one copy of the R.O. in the dealership service files.
NOTICE
A $50.00 reduction of the core credit and/or chargeback of your warranty claim will
be made for:
 Failure to properly complete and/or return the ATM Diagnosis Worksheet.
 Failure to return a copy of the Repair Order.
The forms should be returned with the remanufactured or new ATM core.
TSB #: 20-AT-016H
Page 8 of 9
AUTOMATIC TRANSMISSION (ATM) PROGRAM
17. The dealer is reimbursed for the core ATM.
NOTICE
If an incorrect transmission has been ordered and not installed, you may return it to
the PDC through DCS using the new 45-day BC Return Program.
If an incorrect transmission has been installed, it must be returned to the
remanufacturer. Please write “ordered in error” or “damaged” in the space for the
old ATM serial number on the “Core Return Checklist”.
NOTICE
Dealer Parts Department accepts full responsibility for ensuring that transaxles sold
over the counter:
 Have an ATM Core Return Worksheet that is completely and accurately filled
out.
 The ATM oil cooler is flushed to HMA specifications using Hyundai
Transmission Cooler Flush (P/N 00232-19021).
 Genuine Hyundai transmission fluid is used to refill the ATM according to the
shop manual or TSB.
TSB #: 20-AT-016H
Page 9 of 9