Subaru Legacy 2023

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

Recall 239976 [USA]: An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.
Subaru of america, inc. Is recalling certain model year 2021 crosstrek, 2022 forester, 2021-2023 legacy, and outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.
dealers will replace the inhibitor switch, free of charge. Owner notification letters were mailed january 8, 2024. Owners may contact subaru customer service at 1-800-782-2783. Subaru's number for this recall is wrq-23.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

Recall 249921 [USA]: Separation of the front end of the driveshaft increases the risk of a crash.
Subaru of america, inc. (subaru) is recalling certain 2023 outback, legacy, ascent, and impreza vehicles. The center support bolts for the driveshaft may loosen, resulting in the disconnection of the front end of the driveshaft.
dealers will clean the bolt mounting surfaces of the center support brace and install new bolts, free of charge. Owner notification letters were mailed november 20, 2023. Owners may contact subaru's customer service at 1-844-373-6614. Subaru's number for this recall is wrn-23.
owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

WRI-22R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating this service program for certain 2023 model year legacy and outback vehicles equipped with starlinka? Invehicle technology. As a result of 3g network n
07-225-24R - ELECTRICAL SYSTEM: This bulletin announces the availability of new reprogramming files developed to address cases were a halt code e5, B28A6 and or dtc B28C7 is detected by the eyesight stereo camera assembly.
15-311-23R - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4.5 audio and navigation system utilized in the models listed.
09-117-24 - ENGINE AND ENGINE COOLING: This bulletin announces the availability of new reprogramming files developed to address cases of dtc P0890 (tcm power relay sense circuit low) detected by the engine control module (ecm).
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
7-213-22R - ELECTRICAL SYSTEM: "this bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified. This battery has higher capacity and is slightly larger in dimension."
12-321-21R - STEERING: This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
15-257-19R - ELECTRICAL SYSTEM: "this bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calc
15-303-22R - ELECTRICAL SYSTEM: This bulletin provides information for all gen 3 telematics and cp 1.5 infotainment equipped vehicles, starting with 2023my, allowing access to valet mode through the head unit.
15-242-19R - EQUIPMENT: This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
15-219-18R - ELECTRICAL SYSTEM: This bulletin addresses an error code 202 and or 204 when attempting to complete the starlink telematics subsription process.
WRQ-23R - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles. This recall may contain an inhibi
09-114-23R - ENGINE AND ENGINE COOLING: This bulletin announces the availability of reprogramming files for the engine control module (ecm). This will address cases of dtc P04AE for the evap purge control valve stuck open.
07-225-24 - ELECTRICAL SYSTEM: "this bulletin announces the availability of new reprogramming files developed to address the following three symptoms: eyesight camera cooling fans becomes inoperable with dtc B28C7; eyesight system enters temporary halt mode; internal st
15-315-23R - ELECTRICAL SYSTEM: This bulletin announces the availability of new reprogramming files for the data communications module (dcm). Customers with an active subscription will receive these files via ota; to provide the best possible experience from the telemati
15-305-22R - ELECTRICAL SYSTEM: This bulletin announces updated reprogramming files available to optimize the new gen 4.5 denso cp1.5 audio and navigation head units.
WRI-22R - ELECTRICAL SYSTEM: Do to non-applicable software located within the data communication module (dcm), subaru of america, inc. (subaru) will initiate a service program for certain 2023 model year legacy and outback vehicles equipped with starlink. Because 3g ne
09-99-23R - ENGINE AND ENGINE COOLING: This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from half-throttle.
WRQ-23R - EQUIPMENT: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
15-251-19R - ELECTRICAL SYSTEM: This service bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
09-112-23 - ENGINE AND ENGINE COOLING: "this bulletin announces availability of new reprograming files for the engine control module (ecm) developed to remedy engine dtcs."
15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
15-305-22R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4.5 denso cp1.5 audio and navigation head units utilized in the models listed.
15-311-23R - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4.5 audio and navigation system utilized in the models listed.
WRQ-23 - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
16-145-23 - POWER TRAIN: This bulletin announces availability of new reprogramming files for the transmission control module (tcm) developed to address cases of dtc P2797 (electrical/auxiliary transmission fluid pump a??Aa?? Performance/stuck offa??).
SubaruNet Announ - POWER TRAIN: Inhibitor switch replacement tool will be automatically shipped to each retailer.
09-106-23R - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the epf.
09-114-23 - ENGINE AND ENGINE COOLING: This bulletin the announces availability of new reprogramming files for the engine control module (ecm) developed to address cases of dtc P04AE (evap system purge control valve a??Ba?? Performance / stuck open).
16-145-23 - POWER TRAIN: This bulletin announces availability of new reprogramming files for the transmission control module (tcm) developed to address cases of dtc P2797 (electrical/auxiliary transmission fluid pump a??Aa?? Performance/stuck offa??).
15-315-23 - ELECTRICAL SYSTEM: This bulletin announces the availability of new reprogramming files for the dcm.
18-232-23 - ELECTRICAL SYSTEM: This service information bulletin announces the revised break-in procedure for the a/c compressor.
SubaruNet Announ - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2021 model year crosstrek vehicles, certain 2022 model year forester, and certain 2021-2023 model year legacy and outback vehicles.
09-110-23R - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm).
WRN-23 - PARKING BRAKE: Safety recall a?? Propeller shaft center brace mounting surfaces.
SubaruNet Announ - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2023 model year outback, legacy, ascent and impreza vehicles. Please be advised that the parts for this recall are now available.
12-248-23R - STRUCTURE: This bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right b-pillar area.
18-224-22R - ELECTRICAL SYSTEM: This service information bulletin is to inform you of the diagnosis procedure of the cp1/ cp1.5 infotainment system when dtc B2256 is detected.
09-110-23 - ENGINE AND ENGINE COOLING: This service information bulletin announces diagnostic service procedures to be followed when dtc P0420 (catalyst system efficiency below threshold bank 1) is detected by the engine control module (ecm). If dtc P0420 is found to be stored i
15-266-20R - ELECTRICAL SYSTEM: This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
SubaruNet Announ - POWER TRAIN: Subaru of america, inc. (subaru) has initiated a safety recall for certain 2023 model year outback, legacy, ascent and impreza vehicles.
12-248-23R - STRUCTURE: This service information bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right b-pillar area.
15-305-22R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4.5 denso cp1.5 audio and navigation head units utilized in the models listed.
15-282-21R - ENGINE AND ENGINE COOLING: This service information bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the starlink remote engine start (res) feature.
09-106-23R - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by crackingin the epf.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
01-168-09R - ELECTRICAL SYSTEM: The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the subaru lock information web-site.
09-108-23 - ENGINE AND ENGINE COOLING: This bulletin announces diagnostic procedures and availability of new engine control module (ecm) reprogramming files to address dtc P2404 (evap system leak detection pump sense circuit range/performance) detection.
15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
12-249-23R - EQUIPMENT: This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from japan. This bulletin does not apply to sia built vehicles.
09-106-23 - ENGINE AND ENGINE COOLING: This bulletin announces design changes made to the exhaust pipe front (epf) to address concerns of rattle-type or fluttering sounds coming from the undercarriage during acceleration caused by cracking in the epf.
15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
15-311-23 - ELECTRICAL SYSTEM: This bulletin provides instruction for use of a new reprogramming procedure to optimize the denso gen 4.5 audio and navigation system utilized in the models listed.
16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
14-28-21R - ELECTRICAL SYSTEM: This service information bulletin announces the new control module software reprogramming procedures.
07-211-23 - ELECTRICAL SYSTEM: This bulletin provides the printable target chart needed to perform the wide angle mono camera adjustment procedure for the eyesight system.
16-136-22R - ENGINE AND ENGINE COOLING: This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration.
15-300-22R - ENGINE AND ENGINE COOLING: This service information bulletin provides the diagnostic procedure for the starlinka? Remote engine start (res). All gen2 and gen3 telematics equipped models.
SubaruNet Announ - ELECTRICAL SYSTEM: To improve our customera??S experience with software updates, bug fixes and performance enhancements, we are launching our first head unit fota to eligible customers who are subscribed to starlink safety plus.
14-28-21R - ELECTRICAL SYSTEM: This service information bulletin announces the new control module software reprogramming procedures for 2022my and later brz models.
05-62-18R - SUSPENSION: This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
15-302-22R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
15-305-22R - ELECTRICAL SYSTEM: Reprogramming file availability for optimization of gen 4.5 denso cp1.5 infotainment systems
16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
15-302-22R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
15-266-20R - ELECTRICAL SYSTEM: This service information bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their gen 2/gen 3 telematics system equipped subaru.
1212711R - VISIBILITY:GLASS, SIDE/REAR: If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding, it may be crystallized salt.
171713R - AIR BAGS: Event data recorder (edr) function of airbag module
036912R - EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER:HOSES/CABLES/RODS/GEARS/STRUT/CYLINDER: 6mt transfer driven gear bearing
15-273-20 - ELECTRICAL SYSTEM: This service information bulletin addresses isolated customer concerns regarding the pictured cp1 base model center information display (cid) lower 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermi
15-285-21R - ELECTRICAL SYSTEM: This bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation.
15-268-20R - ELECTRICAL SYSTEM: Usb map data update procedure for denso gen 4 navigation equipped system.
15-305-22R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4.5 denso cp1.5 audio and navigation head units utilized in the models listed.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
1213512R - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: If you have copies of 12-135-12r please discard and refer to 07-72-13 for the latest repair procedure.
0214013 - ENGINE AND ENGINE COOLING: Oil filler cap gasket coming unseated
Announcements-2 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER: Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first.
1213712R - VISIBILITY:WINDSHIELD: Eyesight acceptable windshield repair areas
064312R - EQUIPMENT: Etc (electronic toll collection) device mounting guidelines
0116809R - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Replacement key and immobilizer info
15-242-19R - ELECTRICAL SYSTEM: This service information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the gen 2 telematics systema??S remote access features.
15-219-18R - ELECTRICAL SYSTEM: When attempting to complete the starlink telematics subscription process, an error code 202 and / or 204 may occur preventing the process from completing successfully.
15-257-19R - ENGINE AND ENGINE COOLING: This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of obd-ii port connected devices.
15-305-22R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4.5 denso cp1.5 audio and navigation head units utilized in the models listed.
09-99-23 - ENGINE AND ENGINE COOLING: Engine surging/jolting during accelerator release.
16-132-20R - POWER TRAIN: This service information bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models liste
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
15-302-22R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
15-305-22R - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1.5 audio and navigation head units utilized in the models listed.
15-246-19R - ELECTRICAL SYSTEM: This service information bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
15-304-22R - ELECTRICAL SYSTEM: This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of infotainment concerns.
WRI-22R - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating this service program for certain 2023 model year legacy and outback vehicles equipped with starlinka? Invehicle technology.
15-302-22R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
16-132-20R - POWER TRAIN: This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the tr580 and tr690 model cvt transmissions used in the models listed.
15-305-22 - ELECTRICAL SYSTEM: The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new gen 4 denso cp1.5 audio and navigation head units utilized in the models listed.
SubaruNet Announ - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) has initiated a service program for certain 2023 model year legacy and outback vehicles equipped with starlink in-vehicle technology. (wri-22)
15-240-19R - ELECTRICAL SYSTEM: This bulletin announces availability of new harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns.
07-213-22R - ELECTRICAL SYSTEM: This bulletin announces a new genuine subaru replacement battery for use in applications where the current soa821b700 battery is specified.
WRI-22 - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating this service program for certain 2023 model year legacy and outback vehicles equipped with starlinka? Invehicle technology.
15-251-19R - ELECTRICAL SYSTEM: This bulletin provides additional diagnostics to follow when addressing a telematics-related dtc B2A16.
SOA Fixed Operat - ELECTRICAL SYSTEM: This is to provide both new and updated information on the 2023 legacy and 2023 outback warranty compliance campaign notice that was posted to subarunet on september 26 and the initial service campaign notice wri-22 posted on october 12.
15-246-19R - ELECTRICAL SYSTEM: This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
SubaruNet Announ - ELECTRICAL SYSTEM: In the interest of customer satisfaction, subaru of america, inc. (subaru) is initiating a service program for certain 2023 model year legacy and outback vehicles equipped with starlink in-vehicle technology.
SOA Fixed Operat - ELECTRICAL SYSTEM: 2023 legacy / 2023 outback dcm unit service campaign wri-22. An update on the 2023 legacy and 2023 outback warranty compliance campaign notice that was posted to subarunet on september 26.
15-302-22R - ELECTRICAL SYSTEM: This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

B28A6 [1] B28A6
B28C7 [2] B28C7
P0890 [1] TCM Power Relay Sense Circuit Low
P04AE [2] Evaporative emission (EVAP) canister purge valve B – performance problem or valve stuck open
B2A16 [2] B2A16
P2797 [2] Auxiliary Transmission Fluid Pump Performance
P0420 [2] Catalyst System Efficiency Below Threshold (Bank 1)
B2256 [1] B2256
P2404 [1] Evaporative Emission System Leak Detection Pump Sense Circuit Range/Performance

Most Recent Consumer Complaints and Accidents

Crash	Fire	Towed	Injured	Deaths	Failure Date