2002 Toyota COROLLA-MATRIXToyota Corolla-matrix 2002

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 74006 [USA]: The absence of the weld can allow the strut to come out of its mounting position under certain extreme driving conditions which could cause damage to surrounding vehicle components increasing the risk of a crash.
    Ride control is recalling certain front strut mounts branded as gabriel ride control or arvinmeritor, p/nos. 142435, 142193, 142305, 142303, sold as replacement equipment for the vehicles listed above. The affected front strut mounts did not contain a weld joint between the bearing housing and the rate plate.
    ride control will notify owners of record and replace the affected parts free of charge. The safety recall began on march 15, 2010. Owners may contact ride control at 1-248-458-1396.
    this recall only pertains to aftermarket gabriel ride control or arvinmeritor front strut mounts and has no relation to any original equipment installed on vehicles manufactured by general motors, nissan, or toyota.Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 85878 [USA]: Decreased lighting visibility may result in a vehicle crash.
    Dope, inc. Is recalling 42,540 combination corner and bumper lamp assemblies of various part numbers sold for use as aftermarket equipment for various passenger vehicles. These headlamps fail to conform to the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment." these lamps do not contain the required amber side reflectors.
    dope, inc. Will notify owners and offer a full refund for the noncompliant combination lamps. The safety recall began on july 28, 2009. Owners may contact dope, inc. At 1-626-272-1798.
    this recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles produced by the vehicle manufacturer.In order to determine if your aftermarket lamp assembly is affected by this noncompliance, please review the list of model numbers provided to us by dope, inc.The list can be found under "document search" located at the bottom of your screen. Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.Safercar.Gov .

  • Recall 51272 [USA]: Without the amber reflectors, the vehicle will be poorly illuminated, possibly resulting in a vehicle crash without warning.
    Certain ck motorsports combination headlights, clear corner, bumper, and side marker lights sold as replacement lamps for use on the passenger vehicles listed above. Some combination lamps that are not equipped with amber side reflectors fail to conform to federal motor vehicle safety standard no. 108, lamps, reflective devices, and associated equipment.
    ck motorsport will notify owners and replace the noncompliant lamps free of charge. The recall began on july 1, 2006. Owners may contact ck motorsport at 1-909-610-7211.
    this recall only pertains to aftermarket replacement equipment and has no relation to any original equipment installed on vehicles manufactured by the vehicle manufacturers.For more information on the lamp model numbers, click on document search and view document titled "lamp model numbers."customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov.

  • Recall R/2018/307 [UK]: Front passenger air bag inflators containing degraded propellant may result in an inflator rupture
    Passenger air bag may cause injury if activated.
    replace affected air bag assembly.

  • Recall R/2002/052 [UK]: Rear brake and hub security concern
    It is possible for the bolts to be loose that join the rear brake and hub assembly to the rear axle carrier due to insufficient tightening. 1 or more of the 4 bolts could come loose causing an abnormal noise from the rear wheel axle area. In the event that all 4 bolts loosen completely separation of the rear brake and hub assembly from the rear axle carrier may occur which in the worst case could lead to a loss of vehicle control.
    recall affected vehicles and check the rear brake and hub securing bolts for correct tightness.

  • Recall R/2006/103 [UK]: Steering may fail
    It is possible that the connections at the intermediate shaft and sliding yoke of the steering column may become loose and if the symptoms are ignored steering control can be lost.
    recall the vehicles that are likely to be affected and replace the steering intermediate shaft. In addition inspect the sliding yoke and intermediate shaft extension and replace if necessary. This recall is staggered starting with prius and corrolla. Avensis customer letters will be sent out over the next three months

  • Recall R/2013/048 [UK]: Passenger side airbag may fail to deploy correctly
    The subject vehicles are equipped with front passenger airbag inflators which could have been assembled with improperly manufactured propellant wafers. Improperly manufactured propellant wafers could cause the inflator to rupture and the front passenger airbag to deploy abnormally in a crash. This could result in increased risk of injury to the occupant and the possibility of a fire.
    recall the vehicles that are likely to be affected to replace the airbag.

  • Recall R/2012/145 [UK]: Loss of steering
    It is possible that the splines of the extension shaft on vehicles equipped with electric motor assisted power steering (emps) may not have received the correct hardness treatment. This can cause the spline to distort and wear and eventually result in loss of steering.
    recall affected vehicles check and if necessary replace the shaft.

  • Recall R/2017/087 [UK]: Airbag inflator may rupture
    It has been identified that vehicles equipped with a single stage inflator driver?S front air bag then there is a possibility that the density of the propellant in the inflator could be reduced over time from the effects of high temperature cycling and moisture within the propellant and its sealed container. This may cause the propellant to degrade which if this occurs then the inflator could rupture in the event of the deployment of the driver?S front air bag.
    recall all affected vehicle to replace the driver's front air bag.

  • Recall R/2015/096 [UK]: Passenger side airbag may fail to deploy correctly
    The subject vehicles are equipped with front passenger airbag inflators which could have been assembled with improperly manufactured propellant wafers. Improperly manufactured propellant wafers could cause the inflator to rupture and the front passenger airbag to deploy abnormally in a crash. This could result in increased risk of injury to the occupant and the possibility of a fire.
    recall the vehicles that are likely to be affected to replace the airbag.

  • Recall R/2002/098 [UK]: Brake pedal stroke may increase
    Certain brake master cylinder reservoir cap air vents are blocked. If the vehicle is driven in this condition for long term a vacuum is created in the reservoir tank as brake pads wear. There is a possibility that this vacuum may cause the brake pedal stroke to increase.
    recall affected vehicles and replace reservoir cap if faulty.

  • Recall R/2002/171 [UK]: two gears may be selected at the same time
    Transmission output shaft critical dimension may be shorter than the specification. In the worst case this could result in two gears being selected at the same time and cause the gearbox to lock up.
    check transmission serial number and replace any gearbox found to be within the affected range.

  • Recall R/2016/236 [UK]: Driver's side airbag inflator may rupture
    It has been identified that in the subject vehicles there is a possibility the container of the inflator of the driver?S side may rupture. Toyota has not been able to establish the cause of the failure and is conducting a safety recall to recover the relevant parts to enable them to investigate the cause of the failure.
    recall the affected vehicles to replace the driver's side airbag inflator.

  • Recall R/2017/087 [UK]: Airbag inflator may rupture
    It has been identified that vehicles equipped with a single stage inflator driver?S front air bag then there is a possibility that the density of the propellant in the inflator could be reduced over time from the effects of high temperature cycling and moisture within the propellant and its sealed container. This may cause the propellant to degrade which if this occurs then the inflator could rupture in the event of the deployment of the driver?S front air bag.
    recall all affected vehicle to replace the driver's front air bag.

  • Recall R/2018/306 [UK]: Air bag control module for the supplemental restraint system could be susceptible to internal shorting
    Possible inadvertent air bag deployment.
    replace the airbag sensor assembly.

  • Recall R/2012/145 [UK]: Loss of steering
    It is possible that the splines of the extension shaft on vehicles equipped with electric motor assisted power steering (emps) may not have received the correct hardness treatment. This can cause the spline to distort and wear and eventually result in loss of steering.
    recall affected vehicles check and if necessary replace the shaft.

  • Recall 2021723 [Canada]: Accessories
    Issue: this recall is for certain block heater kits installed on certain vehicles or sold as accessories at toyota or lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: this recall only affects the following block heater/cord part numbers: C014003034 pk5a408j09 pU14000904 C014003151 pk5a408j13 pU14000905 C014000885 pk5a489j11 pU14000907 C014000888 pk5a489j22 pU14000909 C014000907 pk5a410h00 pU14000911 C014100904 pU14000900 pU14000913 C014100907 pU14000901 pU14003571 C014100911 pU14000902 pk5a408j05 pU14000903 safety risk: engine block heater wiring that overheats or melts could create the risk of a fire. Corrective actions: toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • T-SB-0043-14 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Obsolete notice january 22, 2024: this bulletin is now obsolete. Please see t-sb-0057-18.
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • Toyota Safety Re - EQUIPMENT: Toyota safety recall and service campaign - technician certification requirements 4.14.2022
  • TTT063620 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions
  • T-SB-0014-22 - PARKING BRAKE: Tsb: this service bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the repair procedure in this bulletin to replace the loose or damaged carpet floor retai
  • Toyota PRO19-02 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Pol: this consolidated tire warranty guide contains the complete warranty terms for all brands of ground and spare tires currently in use by toyota. This information must be kept near the point of vehicle sale and be available to any custom
  • T-PG007-01 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Replacement vin plates.
  • T-PG002-91 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Product general information.
  • Toyota Safety Re - AIR BAGS: Toyota safety recall and service campaign - technician certification requirements
  • T-TT-0636-20 Rev - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0032-20 Rev - EQUIPMENT: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
  • T-TT-0636-20 - BACK OVER PREVENTION: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-TT-0636-20 - SERVICE BRAKES, HYDRAULIC: Tt: some toyota vehicles installed with toyota complete maintenance care (tcmc) brake pads may exhibit a groan or squeak noise in various driving conditions.
  • T-SB-0391-08 Obs - SUSPENSION: Tsb: obsolete notice june 23, 2020: this bulletin is now obsolete. Please see t-sb-0063-20.
  • T-SB-0063-20 - WHEELS: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. St005-01, su001-08, and t-sb-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure
  • T-SB-0304-17 Obs - EQUIPMENT: Tsb: obsolete notice april 07, 2020: this bulletin is now obsolete. Please see t-sb-0032-20. Replacement certification labels and vin plates
  • T-SB-0032-20 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, pg006-01, pg004-97, t-sb-0144-08, and t-sb-0304-17. The a
  • T-SB-0008-20 - EQUIPMENT: Tsb: vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?Leak? Should b
  • T-SB-0134-16-Rev - ENGINE (PWS): Tsb: revision notice july 01, 2019 rev2: ? Applicability has been updated to 2019 ? 2020 model year toyota vehicles. ? The techstream preparation and process overview sections have been updated. October 30, 2017 rev1: ? Applicability has be
  • TSB018217 - ELECTRICAL SYSTEM: Tsb: supersession notice the information contained in this bulletin supersedes sb no. T-sb-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service bulletin no. T-sb-0101-11 is obsolete and any printed
  • T-SB-0134-16 - ELECTRICAL SYSTEM: Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • T-SB-0134-16 - ENGINE (PWS): Tsb: supersession notice. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service
  • Safety Recall an - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Update on technician certification requirements.
  • PG006-01-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • PG004-97-Obsolet - EQUIPMENT:OTHER:LABELS: Technical service bulletin: obsolete notice: july 31, 2018: this bulletin is now obsolete. Please see t-sb-0304-17.
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: revision notice july 31, 2018 rev2: ? The supersession notice has been updated. January 11, 2018 rev1: ? The supersession notice has been updated. Any previous printed versions of this bulletin should be discarded. Supersession notice
  • T-SB-0057-18 - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin no. T-sb-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year toyota vehicles. Service bulletin no. T-sb-0043-14 is obso
  • TSB-0012-13 Rev2 - ENGINE (PWS): Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bull
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with srs, including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the srs airbags or pretensioner devi
  • T-SB-0064-10 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : This bulletin is now obsolete. Please see t-sb-0012-13.
  • T-SB-0012-13 - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • T-SB-0064-10 Rev - ELECTRICAL SYSTEM:SOFTWARE: Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bulletin de
  • SST Requirements - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Ssts are key elements to provide your customers with swift and accurate repairs resulting in superior customer satisfaction.
  • T-TT-0226-13 - ELECTRICAL SYSTEM: The customer is having difficulty changing the multi-display screen from day mode. If the multi-display screen is set to day mode when the headlights are on, the setting we be memorized when the engine is turned off.
  • T-SB-0391-08 Rev - POWER TRAIN: This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
  • T-SB-0229-12_Rev - ELECTRICAL SYSTEM: Tsb: revision notice november 22, 2017 rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a toyota vehicle becomes submerg
  • T-SB-0144-08_Obs - EQUIPMENT: Tsb: obsolete notice november 21, 2017: this bulletin is now obsolete. Please see t-sb-0304-17.
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: obsolete notice: september 14, 2016: this bulletin is now obsolete. Please see t-sb-0134-16.
  • T-TT-0010-10 Rev - BACK OVER PREVENTION: Tech tip: low battery voltage can contribute to a mil "on" condition for P0335 (crankshaft position
  • T-SB-0012-13 Rev - ELECTRICAL SYSTEM:SOFTWARE: Tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bullet
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • T-SB-0043-14 - EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
  • T-SB-0218-17_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice july 20, 2017 rev1: applicability has been updated to exclude 2007 ? 2017 model year avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo
  • T-PG006-00 Obsol - EQUIPMENT:OTHER:LABELS: This bulletin is now obsolete. Please see t-sb-0054-13.
  • T-SB-0054-13 - EQUIPMENT: California (ca), federal (fed), and 50 state certified emission control underhood labels (emission labels) may be obtained through your dealership?S parts department utilizing standard replacement parts ordering procedures. Follow the guide
  • T-TT-0269-13 - VISIBILITY:GLASS, SIDE/REAR: The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick quenching process during manufacturing.
  • T-SB-0071-11 Rev - POWER TRAIN: The purpose of this service bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil ?On,? Shifting issues, and/or transmission damage. Use the information in this bulletin when
  • T-SB-0122-11 Rev - EQUIPMENT: Beginning in 1998, toyota introduced side airbags as optional equipment. Toyota does not recommend replacement of original seat covers with non-toyota leather or other seat cover materials on vehicles due to the following: seat covers not
  • TS-BO030-01 Obso - VISIBILITY/WIPER (PWS): This bulletin is now obsolete. Please see t-sb-0185-13.
  • T-SB-0185-13 - VISIBILITY: The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
  • T-SB-0141-13 - EQUIPMENT: A new special service tool (sst 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the b
  • T-TT-0213-13 - AIR BAGS: Toyota vehicles are equipped with supplemental restraint systems (srs), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the
  • T-TT-0132-11 - EQUIPMENT: A key part to maintain the proper function and safe operation of the vehicle's braking system is to perform a visual inspection when installing brake pads, calipers, and discs. The following recommendations are intended to provide general
  • T-SB-0304-17_Rev - EQUIPMENT: Tsb: supersession notice the information contained in this bulletin supersedes service bulletin nos. Pg021-88, pg015-89, pg0015-90, pg002-91, pg002-93, pg005-97, pg007-01, pg007-07, and t-sb-0144-08. Service bulletin nos. Pg021-88, pg015-89
  • T-SB-0134-16_Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Tsb: revision notice october 30, 2017 rev1: * applicability has been updated to include 2018 model year vehicles. Supersession notice the information contained in this bulletin supersedes sb no. T-sb-0012-13. Flash reprogramming allows the
  • T-SB-0304-17 - STRUCTURE:BODY:DOOR : Tsb: vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) may be available from toyota, provided the request meets one of the criteria lis
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0101-11 Rev - ELECTRICAL SYSTEM: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0101-11 Rev - EQUIPMENT:ELECTRICAL: Tsb: when servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or othe
  • T-SB-0083-13 Rev - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Tsb: the procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable repair manual for vehicle specific repair procedures and parts.
  • T-SB-0043-14 Rev - EQUIPMENT:ELECTRICAL: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
  • T-SB-0134-14 - POWER TRAIN:AUTOMATIC TRANSMISSION: Tsb: the purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid mil "on" shifting issues and/or transmission damage. Use the information in this bulletin when insta
  • T-SB-0014-11 Rev - POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER: Tsb: the purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing w
  • T-SB-0012-13 REV - ENGINE (PWS): "tsb: flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures described in individual service bulletins. This bul
  • TC13-019 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Summary to be provided on a future date.
  • T-SB-0141-13 - PARKING BRAKE: Summary to be provided on a future date.
  • T-SB-0071-11 - POWER TRAIN:AUTOMATIC TRANSMISSION: Summary to be provided on a future date.
  • TSB-0087-12 - VEHICLE SPEED CONTROL:ACCELERATOR PEDAL: Toyota: accelerator pedal sensor assembly information regarding the inspection, removal, and installation, if lubrication or oil, is applied. *pe
  • TSB-0122-11 - SEATS: Toyota: information provided for replacing the seat covers for vehicles equipped with side airbags. *pe
  • TSB-0064-10 - ENGINE AND ENGINE COOLING:ENGINE: Toyota: techstream ecu flash reprogramming procedure. Flash reprogramming allows the ecu software to be updated without replacing the ecu. Flash calibration updates for specific vehicle models/ecus are released as field-fix procedures de
  • 00207 - UNKNOWN OR OTHER: Techstream ecu flash reprogramming procedure. *kb
  • 01105 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: Countermeasures to the air conditioner (a/c) magnetic clutch relay for a/c light flashing (inoperative a/c) issues on some vehicles equipped with a magnetic clutch compressor. *tt
  • 00304 - EQUIPMENT:APPLIANCE:AIR CONDITIONER: A/c compressor installation procedure. *mr
  • 00903 - ENGINE AND ENGINE COOLING:ENGINE: Malfunction indicator lamp on condition with diagnostic trouble code P1349 indicating a variable valve timing (vvti) malfunction. *tt *jb
  • BO00202 - SEAT BELTS:FRONT: Subject regarding seat belt extender. *jg
  • EG01501 - ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS: Subject regarding accessory drive belt/belt tensioner assembly noise. *tt
Known Recall Investigations
  • Air bag inflator rupture investigation as of 20140611

    There is no summary currently available

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • C0140 [1] C0140
  • C0141 [1] C0141
  • U1400 [1] U1400
  • P0335 [1] Crankshaft Position Sensor A Circuit Malfunction
  • P1349 [1] Camshaft Position Sensor B Range / Performance
  • P1346 [1] Injector Circuit / IDM Codes Not Updated
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210405

Ive owned this car for 3 weeks and have had to put 2 quarts of oil in every week because every morning i start my car lot of blue smoke is coming out my exhaust. This is because the design temperature for the pistons in this engine was 120 degrees celsius and the actual temperatures reached are 160 degrees celsius, which causes the petroleum oil to sludge up and carbon to accumulate in the piston oil holes that allow oil to flow to the piston rings. This blocks those oil holes, preventing oil from getting to the piston rings and subsequently the piston rings wear very, very quickly, then allowing oil to be able to slip past the piston rings, into the combustion chamber and out the exhaust. This will lead to replacing the pistons which is an extremely expensive and labor intensive job just because toyota made a mistake with the way they built the engine. It's a shame that toyota hasn't recalled this vehicle because there are countless amounts of records on these cars having that problem. The car can break down after so much oil has been burned and that could happen un expectedly. It's drivable but not safe.

NoNoN NoneNone20210404

Ive owned this car for 3 weeks and have had to put 2 quarts of oil in every week because every morning i start my car lot of blue smoke is coming out my exhaust. This is because the design temperature for the pistons in this engine was 120 degrees celsius and the actual temperatures reached are 160 degrees celsius, which causes the petroleum oil to sludge up and carbon to accumulate in the piston oil holes that allow oil to flow to the piston rings. This blocks those oil holes, preventing oil from getting to the piston rings and subsequently the piston rings wear very, very quickly, then allowing oil to be able to slip past the piston rings, into the combustion chamber and out the exhaust. This will lead to replacing the pistons which is an extremely expensive and labor intensive job just because toyota made a mistake with the way they built the engine. It's a shame that toyota hasn't recalled this vehicle because there are countless amounts of records on these cars having that problem. The car can break down after so much oil has been burned and that could happen un expectedly. It's drivable but not safe.

NoNoN NoneNone20191130

The engine is using excessive oil. Need to add 1 quart every 300 miles to keep filled. The car has 120,000 miles. Notice blue smoke upon acceleration. Car has been regularly serviced according to toyota owner's manual.

NoNoN NoneNone20191017

My toyota corolla 2002 ce has a design flaw with the pistons. There are not enough holes in the pistons to allow enough oil to go through and as a result, the vehicle is burning a lot of oil, up to 1 quart of oil every 250 miles. Please! Can you help me with this situation? Thank you.

NoNoN NoneNone20150922

The dash light indicating a problem with my air bag is on. Toyota states that a safety recall is pending that might affect my car. Until then, they are unable or unwilling to repair my car. They state that the airbag may go off on it's own. They cannot tell me how long it may be before the recall is announced. This seems highly dangerous to me.

CrashNoN NoneNone20150218

I was driving home from working 12 hour graveyard shift. I fell asleep at the wheel and ran off the right hand side of our blacktop road 1 mile from home. My 2002 corolla was traveling around 50mph i awoke and attempted to correct the car's path and hit a tree head on destroying the right grill bumper hood, windshield, right fender, inner upper frame work and headlamp assembly and wiring. My dash light came on that said my airbag deployed. My steering wheel airbag was still intact it failed to deploy or inflate. I was saved by god and my seat belt. *tr

NoNoN NoneNone20150126

Tl* the contact owns a 2002 toyota corolla. The contact received notification of nhtsa campaign number: 15v043000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

CrashNoN 1 InjuredNone20150125

Air bags did not deploy during the crash. The crash was serious; it totoled the car. *tr

NoNoN NoneNone20150114

Toyota told us not to put anyone in passenger side because airbag is dangerous. We have four adults in our family and need to use the passenger front seat. Toyota (johnson city tn) say they have no idea when they can fix the air bag because they have no idea when parts will be available. "it could be months". We need to have it fixed soon. *tr

NoNoN NoneNone20131224

While driving on bumpy roads i would hear a loud clunking noise from under the car. I asked a mechanic what it was and he said it was the struts. There is a recall on this vehicle, 2002 toyota corolla for that very thing. One dealer said he wouldn't fix it. *tr

NoNoN NoneNone20130509

Toyota central downtown los angeles has failed to remedy the recall of the electronic control module(ecm),i've been to central toyota service department two times and they turned me away by giving me excuse of parts unavailability. Therefore please advice me what to do next?. Thank you. *tr

NoNoN NoneNone20111231

About a week ago, driver seat could not return to upright position after adjusting angle. Then we noticed large piece of seat back frame was protruding on the left-hand side. Upon removal of covering and cushion to uncover the back frame, we discovered that, of the two solid-steel arms attaching the back frame to the bottom part of the bucket seat (the adjuster mechanism), the arm on the left-hand side has been split into two separate pieces, along a horizontal break in the steel itself. In short, the left half of the seat back frame is not attached anymore. Initially we suspected vandalism, but the break is definitely not a saw cut (even if were possible); and we also discovered that the steel arm on the right-hand side has a half-inch long crack in almost exactly the same spot, and also horizontal. This led us to conclude that the break on the left arm was due to a developing crack in the steel, and the right arm is clearly headed towards an identical fracture -- which would completely separate the seat back frame from the bucket seat altogether! The two steel arms are clearly made of sub-standard material. Without considering the significant cost of replacing the bucket seat, this is clearly a serious safety hazard, since at any moment the seat back could collapse completely due to sub-standard steel parts tearing apart. It is fortunate this was discovered while the vehicle was not in motion. This is definitely a safety recall issue. We have several photos of these defects, including close-ups, ready to send you upon request. *tr

NoNoN NoneNone20111213

Steering suddenly became very stiff and difficult. Took to local toyota dealer who diagnosed a failed rack, at 75,000 miles. Repaired at cost of $1060. Three weeks later experienced same problem. Returned to dealer and was told the intermediate shaft joint was corroded and stuck. Claims they have fixed it. This issue needs to be looked into and a recall ordered. This is a dangerous and sudden failure! *tt

NoNoN NoneNone20110630

I purchased this vehicle used from a dealer on october 17, 2007. After purchasing the car i noticed that sometimes when i pull out the seal belt, it locks and can not be pulled out any further. The belt can only be pulled out further only after a drive and start to apply the brakes. After an argument with the salesman the manager agreed to replace the front seat belts. A day later, i watched the mechanic install the pair of seat belts that came from the dealer in sealed boxes. After installation the problem is still there. Management told me i was lucky they replaced the seat belts because used cars are all sold "as in". They refused to do any further repairs. Toyota dealership says that i would have to pay a diagnostic to find out what the problem is and then pay for repairs. A gentleman from toyota's parts department tried to buckle himself in and had the belt locked as he was pulling the belt out. He tried again slowly but same results. He claims he never experienced anything like this and don't know what could be wrong. Can anyone help me?

CrashNoN NoneNone20101228

Tl*the contact owns a 2002 toyota corolla. The contact stated that while driving 35 mph, when the brake pedal was depressed while driving around a curve, the vehicle suddenly accelerated and lost power steering. The vehicle spun around and crashed. There were no injuries. The vehicle was not repaired. The current and failure mileages were approximately 75,000.

CrashNoN NoneNone20101223

Tl* the contact owns a 2002 toyota corolla. The contact stated that another vehicle crashed into the passenger side of his vehicle and the air bags failed to deploy. The contact mentioned that the air bag warning lamp illuminated. A police report was filed and no injuries were reported. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 140,000 and the current mileage was 165,000. *tr

NoNoN NoneNone20101031

Tl*the contact owns a 2002 toyota corolla. The contact noticed that when applying pressure to the accelerator pedal, it remained stuck in the full throttle position. The contact turned the vehicle off and applied extreme pressure to the pedal in order to release it. The dealer inspected the vehicle and verified that the throttle was sticking but did not provide a diagnosis nor did they repair the vehicle. The manufacturer was notified and a complaint was filed. The current mileage was 95,217. The failure mileage was approximately 93,000. Updated 2/23/11 *cn updated 05/09/11

NoNoN NoneNone20100731

My toyota corolla 2002 keeps wanting to stall. I've taken it in several times and mechanics says there is no problem. Not sure what to do. *tr

CrashNoN 1 InjuredNone20100728

Tl* the contact owns a 2002 toyota corolla. While traveling at 25 mph, the contact was struck from the front end by another vehicle. The contact's vehicle was destroyed. The air bags did not deploy. The contact suffered injuries to her head and chest. A police report was available. The vehicle was not further investigated for the failure of the air bags. The current and failure mileages were 106,000.

NoNoN NoneNone20100505

The problem is and has been excess oil usuage. It uses a quart about every 400 hundred miles. I bought the car used at a local honda dealer may, 2010. It had 102,000 miles on it. It now has 117,000. It's been using oil every since i've had it. I took it back to the dealer and they couldn't find any thing wrong. They said the engine was clean and there were no oil leaks anywhere. I've searched the internet and there are alot of complaints posted about this car. The problem is the engine put in the car in 2002. A 1.6l was replaced with a new 1.8l engine and evidently the 1.8l didn't seat properly causing oil usuage. My son drove this car while he was at college. The problem is, with this kind of oil usage, you can run the car out of oil. We tried to keep up with it, but if you run it high speeds it will use more oil. If the car runs out of oil on an interstate and the engine locks up, well you could have a serious safety problem. I keep the car at home now because of the safety concerns. We drive it locally only. *tt

NoNoN NoneNone20100311

Sometime within the first 2 years of owning my 2002 corolla, the drivers side window started to stop working. It was intermittent. Sometimes i would roll my window down to order takeout and couldn't roll it back up and have to drive in cold then after several tries, it would roll up and be fine until the next time.....Maybe 2 months would go by,,,,so i decided to have the driver side motor replaced under my 6 year, 100,000 miles warranty. It has been fine until this year, now my door handle on the inside has broken, and some how the window has come off the tract and when i roll the window up you can see by the tinting, that it has shifted and now the gap on my window, not at the top but at the side towards the rear, there is a 1/4 inch gap when window rolls up. This happened after my outside door handle became stuck when i opened my door, it stayed lifted up and i couldn't close my drivers side door. I had to physically push down on the outside door handle in order to get my door to shut and latch.....Now my window won't roll up all the way and .....Its a pain not to be able to go thru the car wash....I have to hold towels in it in order to not get interior wet. My car only has 80,000 miles on it.....Anyone else having that kind of problems....People have tried to get door panel off and you need a special tool....Of course you do! I don't have any cash to fix it so i just live with it.....What a pain! The dealership has been sold so, i am sol! Sorry they said.....That was under the old dealership and we don't honor their repairs! Whatever........At least i should be thankful my gas pedal doesn't stick! *tr

CrashNoN NoneNone20100114

Tl*the contact owns a 2002 toyota corolla. While driving into a parking space under 5 mph with her foot on the brake pedal, the vehicle started to accelerate. The contact stated that the rpms had increased excessively. The contact also crashed into a snow bank. The failure mileage was 98,000. The current mileage was 99,000. Updated 3/24/10 *cn updated 07/27/10

NoNoN NoneNone20091119

Tl* the contact owns a 2002 toyota corolla. While driving approximately 35 mph the engine warning light illuminated on the instrument control panel. She added oil to the engine, and then towed the vehicle to a local repair facility. A mechanic stated that the tie rod failed, and that the engine needed to be replaced. No repairs were made. She filed report number 091113338 with the manufacturer. The current and failure mileages were 116,000.

NoNoN NoneNone20090927

Tl* the contact owns a 2002 toyota corolla. It was difficult to stop during brake application at 25 mph. He took his vehicle to the dealer for inspection. The technician stated that the brake line was corroded, and thus needed to be replaced at an expense of $1400.00. The failure mileage was 64,995.

CrashNoN NoneNone20090921

On september 22, 2009 my 2002 toyota corolla ce suddenly accelerated into my garage wall causing the car to be totaled (loss of over 7,000) per farmers insurance. [xxx] at that time was unaware of any issues with toyota's - the floor mat situation was just coming out. I reported this to toyota on 10/2/09 incident [xxx]and they had said there were no problems reported on the 2002 corolla's. I did repurchased a new 2010 and now with all the issues i feel unsafe when driving this car but am left like many others stuck with it. Toyota had a good reputation and i wish this problem would be resolved. Just wanted to let you know so this will somehow help in the ongoing search for an answer. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6)*tr

NoNoN NoneNone20090917

We have a 2002 model toyota corolla le. In three instances the car sped up. The car also leaps forward once in a while. *tr

NoNoN NoneNone20090808

In august 2009 my catalytic converter attached to the muffler went out. They put in the code that was given for that job. I have had nothing but problems , i was back in the shop every other week because my emergency light would keep coming on. I am 68 years old and for me this is a safety issue because i didn't recognize my car was having other problems. This electrical problem has not been addressed/corrected to this day. L would appreciate if you would contact toyota and have them take care of this. *tr

CrashNoN 1 InjuredNone20090722

Driving on interstate 5 at 60 mile per hour hitting pickup truck from the back the declare a total lost airbag didn't open. *tr

NoNoN NoneNone20090721

I would like to document my concern regarding the failure of the charcoal canister in my 2002 toyota corolla. This seems to be a common problem and i have seen quite a few people complain about the same on the internet. Regardless, i feel that a part so non descriptive shouldn't cost over $500 to replace. Secondly toyota motor company insist that the part would be covered for a recurring failure only if it is replaced at the dealer, where the costs are 2/3rds more than a normal service shop such as midas. Toyota should not advertise on reliability if parts fail at 50000 mark and that to becomes so expensive to replace (including labor). I see this is a wide spread problem and i would appreciate if there a recall is initiated on this part and replacements done by the manufacturer. *tr

CrashNoN NoneNone20090531

Tl*the contact owns a 2002 toyota corolla. While driving approximately 50 mph and approaching a red light when he stepped on the brake pedal it did not respond and caused the contact to crash into the vehicle in-front of him. The drivers front air bag did not deploy. He had experience brake failure twice. The vehicle was not taken to the dealer to be diagnosed. There were no injuries. The failure mileage was 140,000 and the current mileage was 150,000.

CrashNoN 1 InjuredNone20090509

Tl*the contact owns a 2002 toyota corolla. The contact stated that after starting his vehicle, he forgot to put on his safety belt, and when he drove away he crashed into a concrete foundation while driving approximately 15 mph. His head hit the windshield causing it to crack. The contact stated that he suffered a concussion and briefly lost consciousness. The air bags did not deploy. He drove the vehicle to his residence and called the insurance company. The vehicle was taken to an auto body shop where the mechanic stated that the vehicle was destroyed. Toyota was contacted and a case manager informed him that under the circumstances of the crash the air bags were not designed to deploy. The failure mileage was approximately 40,000.

NoNoN NoneNone20090503

Tl* the contact owns a 2002 toyota corolla. While driving at approximate speeds of 45 mph, the driver's seat frame fractured. The vehicle was taken to an authorized dealer where the seat was replaced. The failure mileage was 49,000 and the current mileage was 83,000. Updated 05/13/10. *lj

NoNoN NoneNone20090209

Tl*the contact owns a 2002 toyota corolla. The contact stated that all four of the interior and exterior plastic door handles were broken. The handles were replaced. The failure occurred within a one year period. The manufacturer was notified regarding recalls on the vehicle. There were no safety recalls on the vehicle at that time. The contact has not experienced any additional failures with the vehicle. The vin was unavailable. The failure and current miles were unknown.

NoNoN NoneNone20090115

My 2002 toyota corolla automatic transmission gear shift handle can be shifted by accidentally touch. There is no need to push down the lock button for changing the gear from "d" to "n" or others. *tr

NoNoN NoneNone20081231

I have a 2002 toyota corolla that uses an excessive amount of oil it is not leaking it out it is burning it. After reading numerous complaints of virtually the same problems from other toyota corolla consumers i believe this seems to be a common problem in this year make and model. I even had to replace my catalytic converter due to the problem. My local toyota dealership told me to call the national toyota customer experience line and they told me that this was not a recognized problem. From everything that i have been told from car repair places and the internet i must "your looking at a complete overhaul... You want to replace the piston rings and valve stems... But every gasket you touch or go near should be replaced along the way. Also add in incidentals for items that break or things that are discovered along the way..." toyota will not admit that this is a manufacturing problem; however, lots of people are having issues with it including myself. I have not done an overhaul of the engine because i am looking for toyota to take responsibility for their poor work. I did replace the catalytic converter in july of 2009. Right now i am going through all my in less than 3,000 miles. I have to put oil in before my regular oil changes. Now i am just waiting for the next major replacement due to this problem. Many others are putting quarts of oil in every 1,000 miles or less. I can't wait until i get to this point to have this resolved. *tr

CrashNoN NoneNone20081102

Tl*the contact owns a 2002 toyota corolla. While driving 40 mph, the vehicle acclerated, crashed into another vehicle and was impacted on the passenger side. The air bags deployed and the vehicle was destroyed. The contact was taken to the hospital but did not have sustain major injuries. The contact stated that the vehicle made a left turn own it's own and caused the crash to occur and that the power steering was faulty. The failure mileage was 36,000.

NoNoN NoneNone20080831

Tl* the contact owns a 2002 toyota corolla. The contact stated while accelerating, the vehicle lost power and within a few minutes it suddenly accelerated. The brake pedal had to be depressed in order to control the speed. The vehicle was taken to the dealer several times for the failure. A diagnostic test was performed that was unable to display a failure code. The 02 sensor and the catalytic converter were replaced; however, the failure was not corrected. The manufacturer was made aware of the failure. The vin was not available. The approximate failure mileage was 78,000 and the current mileage was 147,000.

NoNoN NoneNone20080719

2002 toyota corolla - car just stops running, symptoms like timing chain failure. Car stalls and will not die while driving. Dangerous driving condition. *tr

NoNoN NoneNone20080514

Driver side automatic window stopped working without any prior problem. *tr

NoNoN NoneNone20080514

I drive alone yet my passenger side window failed at almost 3 years and very minimal usage. Now, at almost 6 years, my driver's side window has also failed. Cost to replace motor (per toyota dealership) is $495.00. I think toyota should investigate their source and try to upgrade, this is not standard for electric windows. *tr

NoNoN NoneNone20080218

Engine malfunction dash indicator came on. First toyota dealer replaced spark plugs after discussion and said drive car for few days. Warning light came on next day. Second toyota dealer ran full diagnostics and got code P1346. Advised vvti cam needed to be replaced and possible timing chain. Minimum cost just over $1000. I asked if there was a service bulletins on this. They said no. There is. Now what step should i take? *tr

NoNoN NoneNone20080109

Once upon a time, it 's about 2 years ago, i drove my car in highway, my car hood flip over and bend my windshield. I was shock and scared to death. My eye vision was completely blocked by flip over hood which cover all my wind shield. I can't see anything in the front. It's lucky that no others near by, i was able to manage drove slowly over on the side and stop my car. There was no signal nor alarms in my dashboard to indicated that my hood was not tightly closed so it was flipped over to bend my windshield and my windshield was stroke by hood and broken. But i was in danger to death because there was no indication and the accident happened and i was manage survived lived. *tr

NoNoN NoneNone20070731

Tl*the contact owns a 2002 toyota corolla. The engine is burning oil and there is no evidence of a leak. The mechanic stated that the failure is the engine. The mechanic put an oil stabilizer in the car to maintain the failure. The current and failures were mileage 73784.

NoNoN NoneNone20070704

Charcoal canister vacuum switching valve was gone bad and stuck in position 1. This happened to most of the corolla. I have read on internet about toyota fixing this problem to few of the customers as goodwill. I had to pay around $500 to get it fixed. If this was a known design flaw it has to be fixed by toyota. My car hardly has 58,000 miles on it and i had done every bit of maintenance defined in the corolla manual.*ak

NoNoN NoneNone20070512

The front passenger window motor failed.*ak

NoNoN NoneNone20070331

I've noticed this is lot of toyotas in los angeles. There is a bump in the back fenders, but not due to any accidents- the paint is perfect; it just looks like the fender sucked itself in. Also, the interior door handles are about to break. Other plastic pieces of the interior- triangular door guard, storage unit top, drink holders.. Have broken. *tr

NoNoN NoneNone20070306

Frequent use of the driver side seat belt may cause the seat belt to become tangled and not feed through the feeder properly resulting in serious bodily harm and/or inability to use seatbelt properly. *jb

CrashNoN NoneNone20061011

Tl* the contact owns a 2002 toyota corolla. While the contact was driving the vehicle 50mph using the cruise control she attempted to stop the vehicle and noticed that the brakes were late to engage causing the vehicle to fish tail and crash into a mail box post. The contact was not injured and a police report was not filed. The vehicle has not been diagnosed by the dealership and there were no prior warnings. The current and failure mileages were 60000.

NoNoN NoneNone20060905

Tl* the contact owns a 2002 toyota corolla. The contact stated the driver's side seat frame was fractured. When accelerating, the seat would slide backwards and forward. The dealer replaced the seat but the frame was bent which prevented the seat from staying in place. The failure mileage was 40,000 and the current mileage was 80,000. The vin was not available.

NoNoN NoneNone20060618

I bought a car recently that had been in an accident and repair (restored / salvage title). Found out later that there is no air bag on passenger side and no air bag squib on driver's side air bag in steering wheel. Also air bag light bulb in dash has been taken out. Seller never told me about any of this. He works with (sells vehicles for) the body shop that fixed the car after accident. *nm

NoNoN NoneNone20060521

Dt*: the contact stated while the brake pedal was depressed the front end made a grinding noise. This occurred at various speeds. The dealership replaced the brake pads five times, but the problem recurred. The dealership was unable to determine athe cause of the problem. Updated 06/05/2006. *ak

NoNoN NoneNone20060517

I took my 2002 toyota corolla le in for an emissions test and failed. I was told that the repair would cost above $500 because the charcoal canister on my emissions control system had failed and i need to replace it. After researching this problem on the internet and speaking with my mechanic i found that this was a very common problem with corollas. I was also told that the reason for the failure is that the canister is set at an angle and it allows engine gases to liquefy and cause failure. I am upset because this car has fewer that 65000 mile on it and this is a major part failure. Please look into this for me and all the other people who have had this obvious vehicle defect. Thank you. *nm

CrashNoN NoneNone20060309

My wife was driving a toyota corolla normally when she suddenly found that she could not reduce speed and to control the car. The car went far off the road and hit a post. There were no other vehicles around or involved; it was day time; there were no external factors that affected the road condition, such as snow or rain. My wife was (and is) in good health, she was not under the influence of alcohol or drugs (nor does she drink alcohol or use drugs); she has a flawless driving record, and she has never received tickets or gotten into any other accidents since she has gotten her drivers license about 15 years ago. *tr

NoNoN NoneNone20060221

Dt*: the contact stated while driving 30 mph the hood came unlocked and hit the roof of the vehicle. The vehicle was towed to a local repair shop for inspection. The mechanic replaced the hood, front and rear windshield, roof and trim, fender panel and hinges. The manufacturer was alerted. It was determined the hood latch was worn and was not properly catching the striker. Updated 03/29/06. *jb

NoNoN NoneNone20060123

Dt*: the contact stated the front passenger seat belt retractor fractured and broke internally. The vehicle was not taken to the dealer for inspection or repair.

NoNoN NoneNone20050930

Tl * - in october 2006, the contact took her 2002 toyota corolla to a repair shop because she was hearing a noise coming from the engine area. The vehicle had an odometer reading of 61, 313 miles. The dealer told the contact that there was no oil on the dip stick. The contact stated that she did not see an oil leak around her vehicle. The contact was also told she would need a new motor for the vehicle due to oil starvation, and that there was a sludge buildup in the motor. The contact stated she had taken the vehicle in for an oil change in june 2006, at which point the vehicle had an odometer reading of 56, 860 miles. The contact stated she also told the dealer about a grinding noise she was hearing. The dealer told her they could not duplicate the grinding noise. The contact would hear the noise when the vehicle reached speeds of 20-50 mph. The contact stated there were no warning signs when the noise occurred. The warranty dept has told the contact they will not cover the failure due to vehicle neglect. The vehicle is at the toyota dealership. The contact has all of her repair orders for the vehicle. *nm

NoNoN NoneNone20050630

Check engine light went off due to charcoal canister in my 2002 toyota corolla. I have been using 93 octane content gas since the day i purchased this car. *nm

NoNoN NoneNone20050617

My 2002 toyota corolla accelerated out of control while i was driving it a few years ago. The pedal was not stuck, the cruise control was not on. I called toyota to complain and they said it was an isolated incident, and was not covered under any warranty. My mechanic never found the cause of the problem but i have lived in fear that it would happen again. I have heard that many other toyota and lexus owners had the same problem and toyota is blaming it on faulty floor mats. This is patently false and they are trying to cover up a manufacturing defect. I was almost killed and other drivers apparently weren't as lucky as i was to get off the road safely. I emailed toyota recently and received no response other than an automated notice of receiving my email. Please let me know of any recourse i have in this matter. *tr

NoNoN NoneNone20050601

A few weeks back my car's check engine light came one (this was when the mileage was around 40,500). Since it was out of warranty so i took it to a aaa certified repair shop for investigation. I later came to know that the engine light was due to charcoal canister failure. Since the charcoal canister can only be obtained from the dealer so i later inquired about the repair cost. The total repair estimate was told to me around $480 which prompted me to search the web about similar repair issues. I came across several similar complaints related to charcoal canister for many toyota vehicles. I have always taken the car to the local toyota dealer for regular oil-changes,etc. I was alarmed that such an important part of the car would fail just a couple thousand miles after the warranty expiration. So i called the toyota assistance at 800-331-4331 on 6/3/2005 (reference # [xxx]). I was told that the dealer would contact me some time within the next 3-4 days but that never happened. Upon calling the toyota assistance center today again (6/16/05) i came to know that the dealer had never bothered calling me and had instead just left a notification in the electronic system that the regional center had refused to provide any information in this regard. My other car in the household is around 70,000 mi and it had never had any such problem. I would appreciate if the toyota looks into the charcoal canister failure issues more seriously and provides relief in that regard. A part of such importance and cost should not fail within such low miles. I have contacted the wisconsin department of agricultural,trade and consumer protection in this regard as well. Information redacted pursuant to the freedom of information act (foia), 5 u.S.C. 552(b)(6). *tr

CrashNoN NoneNone20050419

Was parking car in garage and car surged over parking barrier before i could apply brakes.When foot finally pressed on brake engine raced, and i regained control by shlifting into neutral. Air bags did not deploy. Distance traveled approximately 5 feet.*ak

NoNoN NoneNone20050315

Changed design from timing chain to belt 2 months after release. Bolt attaching timing chain sprocket to cam shaft overtightened at factory causing thousands of dollars of damage to cam timing chain and sprocket and several other parts, and leaving me stranded in a national forest 45 miles from nearest services with no cell phone reception.*ak

NoNoN NoneNone20050302

Vehicle was going about 45 mph when all of a sudden the engine stalled unexpectedly. Vehicle was then towed to a repair shop, and results showed that the timing chain bolt was too tight, which bent the valve, and totally ruined other engine parts. Vehicle was then towed to a dealer for repairs. *ak

CrashNoN 1 InjuredNone20041004

While driving consumer applied the brakes and pedal went to the floor. Consumer was unable to maintain control of the vehicle, and it hit the guard rail and flipped over three times. Upon impact, both frontal air bags did not deploy. Driver sustained injuries, and was transported by ambulance to a hospital. Vehicle was towed to the dealer. *ak

NoNoN NoneNone20040811

While driving, the consumer noticed the driver and passenger's side rear view mirrors failed to adjust properly due to the lever for adjusting was not mounted on the mirror. This caused poor visibility while driving. The consumer was able to drive the vehicle to the dealer for inspection. *jb

NoNoN NoneNone20040709

Intermittent function of passenger side window began in 2004. Total failure of passenger side window function followed. Window is completely inoperative, neither master control or passenger window control will work. Difficult to comprehend when you consider that i rarely have passengers and never use the window in question. I expect much better of toyota which is why i chose to purchase another toyota. *tr

NoNoN NoneNone20040613

Squealing noise started. They could not find the noise. As it got louder they "dressed the belts" at 35,426 miles. The problem persisted, and now the stabilizer needs to be replaced. The problem has not been corrected. When i asked about the part being defective, i was told the parts original number has changed and a new one is now used. Does this mean that the first one was defected and they had to make a new one to correct the problem? It is normal for the part to give be bad so soon. Since the problem started earlier? *jb

CrashNoN NoneNone20031109

While sitting at a traffic light with foot on the brakes vehicle suddenly accelerated and rearended another vehicle. Upon impact, air bags failed to deploy. Consumer had vehicle towed to the dealer for analysis. Mechanic replaced brake rotors and other brake parts.*ak

NoNoN NoneNone20031019

My 2002 toyota corolla had warped discs after 20,000 miles of freeway driving, no hills. Toyota resurfaced discs and said there would be no further problems. Ar 38,000 miles they warped again now toyota says its my problem. This car is driven only on the highway. I took the car to an independent mechanic who said the brakes were in perfect condition except the warped discs and thought that toyota should have replaced the discs at 20,000 instead of resurfacing them. *la

CrashNoN 1 InjuredNone20030906

While driving between 30 to 35 -mph the consumer was involved in a front end collision. Neither of the air bag deployed nor did the air bag warning light illuminate prior to the crash. The driver was wearing a seat belt. Consumer was in the hospital for eights days. There is a police report. (por favor envie las copias que le envio el fabricante toyota). *nm *mr *jb

CrashNoN 1 InjuredNone20030825

Vehicle involved in rollover. Failure of roof structure, passenger compartment, occupant restraint, windows and seat.

NoNoN NoneNone20030823

I have a toyota corolla 2002. I noticed several service bulletin issues. What is the procedure in resolving on this matter?*ak

NoNoN NoneNone20030814

While driving, the engine light illuminated on the dashboard. *jb dealership wouldn't service vehicle without any appointment. When the consumer took the vehicle for service, she was informed vehicle was out of warranty because of the mileage. The defective part. The dealer "good willed" the part since the vehicle was just outside of warranty and the consumer just had to pay for the labor. *ph *nlm

NoNoN NoneNone20030814

I purchased a 2002 toyota corolla and found that my nasal passages burned, my mouth had a bitter chemical taste and i felt spacy when i drove the car for more than 15 minutes. I developed a headache and my lungs burned if i was in the car for 45 minutes or more. The longer i was in the car the longer it took to get rid of this toxic chemical feel in my respitory system. The dealer was willing to trade me out of this "toxic" car into a new one but even though i eagerly tried a new corolla, echo, and matrix, the new cars were even worse. I have owned brand new toyotas twice before and have driven this make for 20 years. The one i traded was purchased in 1992. Much to my shock and disbelief, the chemical offgassing inside models as old as 2000's has made it impossible for me to buy a new or even relatively new toyota. I have recently ridden in a new dodge caravan and a new volkswagan, golf without a problem.

NoNoN NoneNone20030814

I am writing regarding an issue with my 2002 toyota corolla. I recently had to replace an emissions control device in my car, a charcoal canister due to it being clogged. I am concerned that this may be a wide-spread problem because on the day that i had my car repaired, i met another person at the toyota service station with the same issue and who also had a 2002 toyota corolla. However, fortunately for her she was still under warranty so she did not have to pay for the repair. The warranty for this part is 3 years or 36,000 miles. Unfortunately for me, i was at the 38,000 mark on mileage and so i was out of warranty. Before i had the car fixed, i contacted toyota customer assistance center at 800-331-4331 (reference #: 200309021930) and after a bit of back and forth, they informed me that they would good will the part to me since i was right out of warranty, but i would have to pay for the labor. As a side to this story, toyota north in mt. Kisco (where i purchased my car) labor fee to replace this part is a $90 diagnostic fee plus 1.5 hours labor adding to a total of about $225. After shopping around, i found that toyota city in mamaroneck (located within the same county as toyota north) labor fee for the same job is $90 total. Obviously, i opted to go to toyota city to have the part replaced. My concern is how many clogged charcoal canisters had to be replaced in the 2002 model of a toyota corolla. I did contact the u. S. Department of transportation, national highway traffic safety administration and filed a report regarding the failure on this part and hope that others would do the same. Overall, i don't think people are aware that they can file a report on this type of vehicle part, as they do not think it is related to a safety concern. I would like to get the message out to all toyota owners that it is very important to file a report on any auto part that fails regardless of the fact that it is covered under the manufacturer's warranty.

NoNoN NoneNone20030421

While driving on the highway, the vehicle was on cruise control. After exiting the highway, pressure was applied to the brake pedal and the vehicle failed to stop. The vehicle was taken to the dealership for repairs. *jb

NoNoN NoneNone20030109

Driver's seat does not lock into place. When driving along driver's seat will suddenly and without warning slide backwards to the farthest position making it difficult for driver to reach the break and clutch. A number of near accidents have occurred when this happens making the car difficult to stop. The dealer was notified, checked the problem, and recommended that the seat be replaced at the owners expense. *nm

NoNoN NoneNone20021215

While driving the vehicle at 25mph the automatic transmission broke. Dealer replaced with one transmission remanufacture went again after a week. Please provide further information. Ts

NoNoN NoneNone20021130

Consumer states that suspension is defective. Vehicle pulls to the right while driving seriously affecting ability to maintain control. Consumer had same problem with a 99 corolla which manufacturer had to buy back. Ts

NoNoN 1 InjuredNone20020831

Consumer states head rests are not adjustable and are causing ailments which affect consumer's ability to properly drive vehicle. Consumer is experiencing muscle spasms, tendenitis, carpal tunnel's syndrome and slight spine curvature. Nlmconsumer is asking for a redesigned head rest to help aid in the natural resting of the neck and spine curvature. *jg

CrashNoN 1 InjuredNone20020821

Not sure of speed on impact. Driver was braking from 50mph.

NoFireN NoneNone20020728

On 04/29/02 consumer discovered that vehicle was leaking fuel. Vehicle was repaired by dealer who advised consumer that the fuel lines had come loose. On 29-jul-2002 while driving, engine compartment caught on fire as a result of fuel leaking.*ak

NoNoN NoneNone20020616

There appear to be a distracting stray of light when i have my headlights on at night. It is even worse when you have the high beams on. Is there anyway toyota dealership can take care of this problem? *tt

NoNoN NoneNone20020614

Tl* the contact owns a 2002 toyota corolla. While driving 65 mph, there was a low rumbling sound coming from the engine. There was also a strong exhaust odor inside the vehicle and it burned more oil than normal. The contact had to place approximately five quarts of oil into the vehicle after driving 150 to 200 miles. The service engine light remained illuminated and the vehicle failed to accelerate normally. The vehicle was taken to a local mechanic and diagnosed that the head gasket needed to be replaced. The vehicle was repaired and the failure recurred. The manufacturer was notified of the failure. The failure mileage was 50,000.

CrashNoN 4 InjuredNone20020517

Thirteen year old daughter sustained severe traumatic brain injuryafter headon collision. Her airbag deployed, top of passenger side airbag was completly blown apart from one side to the other. Allowing her head to strike dash. We both had seatbelts on. I sustained bruising of hips & rt. Rib. She was in coma and just now beginning to move left side. She still cannot sit up,stand, walk, talk coherantly, eat or do anything for her self. She is still in hospital as of this day 7-10-02.*ak

CrashNoN 1 InjuredNone20020507

While driving at 65mph the left rear tire fell off, vehicle lost control, resulting in a collision. *ak consumer was injured in accident. *slc

CrashNoN 1 InjuredNone20020409

I was in the "slow " lane on the interstate headed to school. I received a speeding ticket the day before so i made sure to on be in slow lane going speed limit. The car in front of me a red cadiliac brake and kind of hard so i brake traveling at 60 to 65 mph. I brake quick not real hard and with in seconds i realized the car was loosing control. I quickly jumped into the passenger seat as soon as i realized it was in gods hands. I then did a 360 and a 180 across all three lanes never hitting another car or truck hit the center of the interstate and rolled three times. I know that this is what happened because the women traveling behind me said she had to stop bc she didn't know how i was alive. I told them that i thought a tire had blown but really i had no clue i knew i was pissed bc my 6 month old car gone. It was the first thing i was actually buying on my own and bam. I had a sprained ankle and cut on shoulder road rash and whip lash bad. Recently i have researched and saw my car is in fact on the list. The year and model but how would you know if my exact car was defective? Its been in the impound since april 2002. I feel this needs to be addressed and i should be compensated accordingly. *tr

NoNoN NoneNone20020407

The gear shift locked up three times. *ak *jb

NoNoN NoneNone20020304

2002 toyota corolla le acceleration pedal: --occasionally, but rarely, appears to stick momentarily (a sensation like a spring that has temporarily stuck and then sprung loose). I took it into my toyota dealer but they said there was nothing wrong that they could detect. Therefore nothing has been done to correct the mystery. The sticking/springing sensation still occasionally occurs but it is very hard to predict when it will. --it seems to happen shortly after starting up. I am concerned because i do not want the acceleration problems that have occurred with other toyotas. The date of the first incident, listed below (mar 5, 2002), is approximate. The vehicle was purchased oct. 2001. *tr

NoNoN NoneNone20020221

While driving air bag light will come on. Contacted dealer. Please provide more information.*ak

CrashNoN 1 InjuredNone20020210

On 2/11/2002; 2002 toyota corolla sport was involved in a head-on collision. Driver had minor injuries; driver and passenger airbags were not deployed. Total speed of both vehicles were appoximately 40-50 mph. Daly city police department was dispatched to accident scene. Police report #02-1479.. Nlm

NoNoN NoneNone20020108

Purchased car on 9-4-2001, no smell at all. Fuel pump goes bad and is replaced after 20 days owning car at 300 miles. After pump replacement i noticed very bad rotten egg smell. Took it to dealer for diagnostics and said nothing wrong with car, but it could be the fuel. It was advised to use 5 different fuels. Fill tank 3 times using each fuel until the car burns the gas that does not smell. They all smell and people as myself are getting sick riding in the car. The small happens at least twice a day with no set time. Some orders are light in smell then a strong smell that will force you out of the car. I have asked many owners of the same type of car who get gas at the same station i do if there car smells and everyone said no. I have contacted the dealer and a district tech from new york, and they have told me that they will not look at the car anymore and we have to go to arbitration. There phone no. Is 310- 618 4000. Something does not add up. Only one visit, the car still stinks, i feel sick driving it , no second visit to dealer, field tech brushing me off , and go to arbitration after one dealer visit. I want this investigated by your department , and i think it also my be time for law enforcement also .*ak

NoNoN NoneNone20020106

Gap between front driverside door and rear driverside door uneven. *ak

NoNoN NoneNone20011224

A beam of light comes from the headlights and shoot upwards, like a spot light . This causes a visibility distraction to the driver, especially when driving in fog or under over head trees. Also, reduces the headlights illumination on the road.*ak

CrashNoN 1 InjuredNone20011109

The air bag failed to deploy during an accident and the consumer suffered an injury. The vehicle was a total loss. *yh

NoNoN NoneNone20011031

Headlights cannot be adjusted, one beam goes up in the air at 70-80 degrees, the other goes straight ahead.*ak

NoNoN NoneNone20010914

Both headlights have stray beams on high beam that project upward at a 45 degree angle. Very distracting when driving in light mist conditions. Dealer has attempted to adjust headlights with no effect on condition.*ak

NoNoN NoneNone20010904

Left headlight demonstrates a distinct ray of light emanating up and out approx. 70-80 degrees perpendicular to the front of the vehicle on both high and low beam operation. Dealer attempts to adjust headlights have not rectified problem. The problem is distracting for the driver and may affect oncoming traffic.*ak

NoNoN NoneNone20010726

When vehicle is driven over 50 mph or more it causes vehicle to wander across the road; vehicle been into dealer shop on four occasions, and problem still reoccurring. Feel free to provide any further details on this matter.*ak

NoNoN NoneNone20010726

Vehicle wanders and sways back and forth. Vehicle was taken to dealership, and mechanic stated that all four wheels were bent. Vehicle came from factory that way. Goodyear, integrity, p185/65r14 . Right front tire had a bulge on outside. *ak new vehicle was out of alignment, all 4 wheels were bent and warped from the factory, the tires were out of balance. Goodyear integrity tires on vehicle were defective and were replaced due to defective belts. Vehicle has a handling problem. Nlm

NoNoN NoneNone20010708

According to owners manual outside rear view mirrors have two ways to adjust them by power switch or manually. This vehicle does not have either option. Consumer states in order to adjust mirrors consumer must use hands. Consumer has contacted dealer. Please provide any further information.*ak

NoNoN NoneNone20010430

Headlights on the 2002 corolla have been redesigned. They reflect a direct beam straight up. This is very distracting because the beams cross over the wind shield as they point up. This happens when the lights are on high beam. Have no idea how this appears to distant drivers. The engineers need to redo this design. *ak

NoNoN NoneNone19001231

Consumer wants permission to deactivate driver's air bag on 2002 toyota corolla. ***no answer required*** *ts *nm

NoNoN NoneNone

While installing the evenflo cozy carry child seat(model # 272126p1) equipped with the switchable retractor, the plastic bent upward breaking at the seat belt tab closest to the door, the seat was being installed with the lap and shoulder belts under both tabs of the seat belt path. *tt

NoNoN NoneNone

The vehicle had a weak climate control, particularly lukewarm heat. *yh

NoNoN NoneNone

While traveling at 75 mph on cruise control and without any indication gas pedal traveled to floorboard, causing vehicle to accelerate to 100 mph. Consumer pushed clutch to stop vehicle, vehicle was still idling high after vehicle was stopped. *ak the consumer stated that the problem was the accelerator jammed open and turning off. Also, the cruise control would not return engine to normal idling. *yh

NoNoN NoneNone

The seat did not stay in place and this happened on the passenger and driver side. The manufacturer was contacted and fixed the drivers seat but they did not fix the passenger's seat. *ph there were seat release problems. When the problem was first experienced, the driver's seat made noise after the seat released. (upon acceleration, stopping going up an incline) the noise occurred prior to release. This caused the driver to be thrown away from the brake and gas pedal. *scc *jb

CrashNoN 1 InjuredNone

Consumer stated while traveling at 25 mph driver was involved in a rear end collision. Passenger's side seat belt did not hold, belt came out from out of the retractor. Also, none of the airbags deployed. As a result passenger suffered a chest concusion/ neck spring and back spring breaks. *ak

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