2023 Toyota HIGHLANDERToyota Highlander 2023

Complaint Information: Recalls, Service Bulletins, OBD II Codes

NHTSA Mandated Recalls

  • Recall 238600 [USA]: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2020-2023 highlander & highlander hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
    dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed april 22, 2024. Owners may contact toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23tb12/23ta12.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

  • Recall 248901 [USA]: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.
    Toyota motor engineering & manufacturing (toyota) is recalling certain 2023 corolla, corolla cross, corolla cross hybrid, highlander, highlander hybrid, tacoma, 2023 lexus rx350, rx350 hybrid, rx500 hybrid, 2023-2024 lexus nx250, nx350, and nx350 hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of federal motor vehicle safety standard number 208, "occupant crash protection."
    dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed september 8, 2023. Owners may contact toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23ta08. Lexus' number for this recall is 23la02.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Nhtsa.Gov.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • T-SB-0015-24 - EQUIPMENT:ELECTRICAL:INFOTAINMENT: Tsb: a head unit software update is now available for 2023 model year corolla cross, corolla cross hybrid, highlander, highlander hybrid, and mirai vehicles equipped with toyota multimedia (earlier than version 2050). This software update i
  • Toyota Second Ke - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: The table describes the phases currently planned for the second key delivery program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
  • 23TJ01_P5_Dealer - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • T-SB-0013-24 - ELECTRICAL SYSTEM: Tsb: the immobilizer and smart key reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature,
  • T-PANT-2024-004- - ENGINE AND ENGINE COOLING: This is to advise of various price adjustments that will affect toyota genuine motor oil and long life coolant, effective march 1, 2024. These products are ordered through the toyota complete maintenance care (tcmc) website.
  • 23TJ01 Current P - UNKNOWN OR OTHER: The table describes the phases currently planned for the second key delivery program and the estimated timing of announcement. This table will be updated during each phase launch and as more details become available.
  • 23TJ01_P5_Dealer - UNKNOWN OR OTHER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • TSB010421 - SERVICE BRAKES, HYDRAULIC: Tsb: some 2018 ? 2024 model year toyota vehicles equipped with an a25a-fks, a25a-fxs, m20a-fks, or m20a-fxs engine may exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil pressure low? Warning message
  • LSB006523 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV): Tt: engine oil leak between the lower oil pan and crank case
  • 23TJ01P4C - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23TJ01P4B - ELECTRICAL SYSTEM: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • 23TJ01A - ELECTRICAL SYSTEM: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • TSB008523A - ELECTRICAL SYSTEM: Tsb: some 2016 ? 2023 model year toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a health check, one or both of the following diagnostic trouble codes (
  • TSB008123 - ELECTRICAL SYSTEM: Tsb: some 2023 model year highlander vehicles equipped with a t24a-fts engine may exhibit a mil on condition with diagnostic trouble code (dtc) P05CE00 (cold start ?B? Camshaft position timing performance bank 1). The engine control module
  • 23TJ01 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • TSB008723 - ELECTRICAL SYSTEM: Tsb: some 2023 model year highlander vehicles may exhibit one or both of the following conditions: ?Hesitation when accelerating from a stop. ?Non-linear acceleration from a stop or rolling stop with steady throttle. The engine cont
  • TSB008523 - ELECTRICAL SYSTEM: Tsb: some 2016 ? 2023 model year toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a health check, one or both of the following diagnostic trouble codes (
  • T-TT-0741-23 - EQUIPMENT:ELECTRICAL: Tt: some my23-24 highlander and grand highlander/hv vehicles may experience a condition where the engine does not restart automatically following a start/stop event. However, the engine may be restarted normally after a period of time in th
  • T-SB-0081-23 - ELECTRICAL SYSTEM: Tsb: some 2023 model year highlander vehicles equipped with a t24a-fts engine may exhibit a mil on condition with diagnostic trouble code (dtc) P05CE00 (cold start ?B? Camshaft position timing performance bank 1). The engine control module
  • 23TJ01b - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Ti: technical instructions for 23tj01 second key delivery program multiple models and model years
  • 23LJ01a - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Rl: the supply of smart keys available for toyota vehicles has been temporarily limited to one (1) on select models since october 2022 due to global semiconductor shortages impacting certain microchips. Affected vehicles have been delivered
  • 23TJ01 - ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER: Dp: the subject vehicles were delivered with only one (1) smart key on select models since october 2022 due to a global semiconductor shortage impacting certain microchips. The affected vehicles were delivered with one (1) smart key and a s
  • TSB005823 - VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS: Tsb: the air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
  • TSB003220 - AIR BAGS: Tsb: replacement certification labels (the vinyl label installed on the driver door or door post) and vin plates (the metal plate riveted to dashboard) (see figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
  • TTT073723 - UNKNOWN OR OTHER: Tt: a very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the repair manual, are for dealership personnel to assis
  • T-TT-0726-23 - ENGINE AND ENGINE COOLING: Tt: some 2021 - 2023 highlander hv, rav4 hv and sienna hv vehicles equipped with rear motor generator, mgr (q610), may duplicate an abnormal noise (drone, growl, humming, and/or other) from the mgr at various vehicle speeds and normal drive
  • T-SB-0042-23 - WHEELS: Tsb: some 2023 ? 2024 model year toyota vehicles use hub bolts in place of studs/nuts to fasten the wheels to the vehicle. If non-compatible wheels or hub bolts/nuts are installed, there is increased risk that the wheel(s) could come off re
  • TSB-0033-23 - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL: Tsb: some 2020 ? 2023 model year highlander hybrid and 2021 ? 2023 model year rav4 hybrid, rav4 prime, sienna hybrid, and venza hybrid vehicles may exhibit a mil on condition with one or both of the following diagnostic trouble codes (dtcs)
  • T-TT-0694-22 - ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM): Tt: after jump-starting, the vehicle may experience a no-start condition and multiple dtcs including U010087. Upon investigation, it is found that the engine ecu has been damaged and needs to be replaced. In several cases, it was found that
  • T-TT-0734-23 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Tt: when setting up the toyota audio multimedia (21mm) user profile, if the qr code is not working please use the following recommendations.
  • T-TT-0733-23 - ENGINE AND ENGINE COOLING: Tt: some 2022-2024 my vehicles equipped with the a25a engine may exhibit a leak from the engine water pump, and/or mil on condition accompanied by dtc(s): ?P26CA14 engine coolant pump circuit short to ground or open ?P26CA31 engine cool
  • T-TT-0699-22 Rev - ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL: Tt: some model year 2018-2023 vehicles equipped with a25a-fks/fxs or m20a-fks/fxs engines may display the following message ?Engine maintenance required visit your dealer? On the combination meter
  • T-TT-0726-23 - ENGINE AND ENGINE COOLING: Tt: some 2021 - 2023 highlander hv, rav4 hv and sienna hv vehicles equipped with rear motor generator, mgr (q610), may duplicate an abnormal noise (drone, growl, humming, and/or other) from the mgr at various vehicle speeds and normal drive
  • T-TT-0723-23 - ENGINE AND ENGINE COOLING: Tt: some 2021 to 2023 my vehicles equipped rear motor generator, mgr (q610) may experience an oil leak concern. This issue is currently under investigation
  • T-SB-0036-22 Rev - EQUIPMENT: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0029-22 Rev - AIR BAGS: Tsb: 2023 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
  • T-SB-0033-22 Rev - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Tsb: hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (hv) battery. ?Auxiliary (12v) battery. If the hybrid vehicle is put into storage, the state-of-charge (soc) of its hv battery and auxiliary battery will
  • T-TT-0714-22 - ENGINE (PWS): Tt: some my2022-2023 vehicles equipped with a25a-fks or a25a-fxs engines may experience a mil on condition with one or more of the following dtcs: P26CA12, P26CA14, P26CB71, P26CA31, P26CE37
  • T-SB-0031-22 Obs - COMMUNICATION: Obsolete notice november 28, 2022: this bulletin is now obsolete. Please see t-sb-0105-22
  • T-SB-0032-22 Obs - COMMUNICATION: Obsolete notice november 28, 2022: this bulletin is now obsolete. Please see t-sb-0104-22.
  • T-SB-0105-22 - WHEELS: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • T-SB-0104-22 - EQUIPMENT: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0090-22 - ELECTRICAL SYSTEM: Tsb: pre-delivery service (pds) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing pds: ?Careful inspection for paint chips/scratches and body
  • T-SB-0032-22 Rev - EQUIPMENT: Tsb: a battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspect
  • T-SB-0036-22 Rev - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL: Tsb: long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
  • T-SB-0029-22 Rev - EQUIPMENT: Tsb: 2023 model year toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
  • T-SB-0033-22 Rev - HYBRID PROPULSION SYSTEM: Tsb: hybrid vehicles are equipped with two types of batteries: ?Hybrid vehicle (hv) battery. ?Auxiliary (12v) battery. If the hybrid vehicle is put into storage, the state-of-charge (soc) of its hv battery and auxiliary battery will
  • T-SB-0031-22 Rev - WHEELS: Tsb: during the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
  • TTT069522 - COMMUNICATION:MANUFACTURER TELEMATICS: Tt: to improve customer support of telematics connected services features, additional resources have been provided in the service lane - knowledge center.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

Most Recent Consumer Complaints and Accidents
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