TSB-13-6-7

SB-10053418-5084
CLUNK OR POP-TYPE NOISE AND/OR BUMP FELT
FROM FLOOR PAN WHILE TURNING LEFT OR
RIGHT—BUILT ON OR BEFORE 5/1/2012
TSB 13-6-7
FORD:
2008-2012 F-Super Duty
This article supersedes TSB 10-25-3 to update the
model years, production fix date and Service
Procedure.
a. Yes - proceed to Step 4.
b. No - this article does not apply. Refer to
(WSM), Section 100-04 for normal
diagnostics.
ISSUE
Some 2008-2012 F-Super Duty vehicles built on or
before 5/1/2012 may exhibit a pop or clunk noise
heard/felt under floor pan when turning, and may be
more noticeable when cold.
4.
a. 2008-2010 vehicles proceed to Step 5.
b. 2011 and 2012 vehicles built on or before
05/01/2012 proceed to Step 13.
ACTION
Follow the Service Procedure steps to correct the
condition.
5.
Loosen all body support mount bolts from the
affected side except the front end sheet mount
located behind the front bumper.
6.
Raise vehicle cab slightly approximately 25 mm
(1″).
7.
Remove the number 1 body support mount(s)
on the affected side of the vehicle only. Refer
to WSM, Section 502-02.
8.
Use a wire wheel to clean all threadlock
material from the threads of the bolts.
9.
Install a shim between the floor pan and
number 1 upper body support mount that
exhibits the noise. (Figure 1)
SERVICE PROCEDURE
The following procedure should only be performed
on the side of the vehicle exhibiting the noise
and/or bump concern as reported by the customer.
1.
Install Chassis Ear JSP97202 in Rotunda
Technician Tool Program or equivalent to the
left and/or right hand side of number 1 body
support mounts. Refer to Workshop Manual
(WSM), Section 502-02.
2.
Road test the vehicle and attempt to duplicate
customer concern by making left and right turns
at low speed in an uneven parking lot.
3.
Does vehicle exhibit pop or clunk-type noise
and/or feel a bump from the floor pan?
Determine vehicle model year and built date.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge, tools, and equipment to do
the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or provides information that could assist in proper
vehicle service. The procedures should not be performed by “do-it-yourselfers”. Do not assume that a condition described affects your car or truck. Contact a
Ford or Lincoln dealership to determine whether the Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine
Warranty and/or Extended Service Plan coverage unless stated otherwise in the TSB article.The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supercede this information with updates.The most recent information is available
through Ford Motor Company’s on-line technical resources.
Copyright  2013 Ford Motor Company Online Publication Date June 5, 2013
PAGE 1
TSB 13-6-7 (Continued)
WARRANTY STATUS: Eligible Under Provisions Of
New Vehicle Limited
Warranty Coverage
Warranty/ESP coverage
limits/policies/prior approvals
are not altered by a TSB.
Warranty/ESP coverage
limits are determined by the
identified causal part and
verified using the OASIS
part coverage tool.
OPERATION
130607A
Figure 1 - Article 13-6-7
10. Lower vehicle cab.
11. Apply Motorcraft Threadlock and Sealer to the
threads of the body support mount bolts.
12. Reinstall the body support mount bolts number
2, 3 and 4 and torque to 103 N•m (76 lb-ft).
Refer to WSM, Section 502-02.
13. Replace the No. 1 lower body support
mount(s). Refer to (WSM) Section 502-02.
a. Apply Motorcraft Threadlock and Sealer to
the threads of all body support mount
bolt(s).
PART NUMBER
1C3Z-1000145-AA
7C3Z-1000155-AA
TA-25
PAGE 2
PART NAME
Shim
Lower Body Mount Number 1
Motorcraft Threadlock and
Sealer
DESCRIPTION
TIME
2011-2012 F-Super Duty:
0.7 Hr.
Follow Service Procedure
To Diagnose And Replace
The Number One Lower
Body Support Mount On
One (1) Side
130607B
2011-2012 F-Super Duty:
0.9 Hr.
Follow Service Procedure
To Diagnose And Replace
The Number One Lower
Body Support Mount On
Both (2) Sides
130607C
2008-2010 F-Super Duty:
1.3 Hrs.
Follow Service Procedure
To Diagnose And Replace
The Number One Lower
Body Support Mount
Includes Time To Remove
Remaining Body Mount
Bolts To Install Shim On
One (1) Side
130607D
2008-2010 F-Super Duty:
1.9 Hrs.
One Lower Body Support
Mount On Both (2) Sides
Includes Time To Remove
Remaining Body Mount
Bolts To Install Shims On
Both (2) Sides
DEALER CODING
CONDITION
BASIC PART NO.
CODE
1000155
42