V691601 2010479

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All
1990-2017
All
All
All
All
Condition
69 16 01 October 31, 2016 2010479 Supersedes T. B. V691303 dated August 13, 2013 to update model year
applicability.
Airbag / Pyrotechnic Safety Belt Deployment Inquiries (U.S. Only)
Note:
Important Information to all Dealership personnel:
Please promptly report any incident of uncommon or exceptional airbag / pyrotechnic safety belt deployment to:
Larry West
Volkswagen Group of America, Inc.
2 Executive Drive Suite 440, Fort Lee, NJ 07024
(201) 227-7919 Office
(201) 894-5498 Fax
Technical Background
Information only.
Production Solution
No production change required.
Page 1 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
Please have the following information available before placing a call:
 Customer description of the incident
 Repair order containing:
 Dealer information
 VIN
 Mileage
 Customer Information (Name, Address, Phone Number)
 Current location of the car including a phone number, stock or location number, and person in charge
 Digital photographs of any vehicle damage including the following areas:
 Chassis
 Suspension
 Wheels
 Tires
 Body
 5051/5052 Scan of airbag and engine control units stored in electronic format. VIN & Customer name are to
be included. Do not clear any fault data
If an accident had occurred:
 Digital photographs of the accident scene
 Police reports
Tip:
Based on the above information, we may want to inspect this vehicle.
 Please advise owners who request information about airbag or safety belt systems to call Customer Care
Center at 1 (800) 822-8987
Note:
We also recommend that you never deliver to the customer a vehicle with a deployed airbag or pyrotechnic safety
belt.
Page 2 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Information Only.
Required Parts and Tools
No Special Parts required.
No Special Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2010479/11
10/31/16
V691601
Update model year
applicability.
2010479/1
2/7/05
V690503
Original publication.
Page 3 of 3
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.