V011615 2014815

Service Bulletin Details

Public Details for: V011615 2014815

Update to include additional model year applicability.


- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 - 2009 - 2008 - 2007 - 2006 - 2005 - 2004 - 2003 - 2002 - 2001 - 2000 -

Technical Bulletin
Model(s)
Year
Eng. Code
Trans. Code
VIN Range From
VIN Range To
All except
Routan
2000-2017
All Gasoline
Engines
All
All
All
Condition
01 16 15 October 20, 2016 2014815 Supersedes Technical Bulletin V011602 dated February 5, 2016 to include
additional model year applicability.
Gasoline Quality
The use of contaminated gasoline, seasonal fuel changes (summer/winter fuel) or gasoline with a low content of
deposit control additives may result in one or more of the following conditions:
Excessive accumulation of deposits on intake valves, intake manifold, fuel injectors and combustion chambers.
Engine runs rough after cold start.
Excessive engine cranking time.
Stumbles while driving.
Rough engine idle.
Loss of engine performance.
Poor fuel economy.
Conditions may be severe enough to illuminate the MIL in conjunction with storage in the ECM data memory of
DTCs for misfire (example: P0300, P030x) and / or lean fuel system (example: P0171, P0174, P1128, P1130,
P1136, P1138).
Technical Background
1. Condition may be caused by use of contaminated gasoline.
2. Condition may be caused by use of gasoline with a low content of deposit control additives.
Production Solution
No production change required.
Page 1 of 4
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Service
1. If use of contaminated gasoline is suspected:
Consider advising the customer to change gasoline source (brand/gas station). Contaminated gasoline may
exhibit one or more of the following characteristics:
 May have unique color and odor.
 May contain water.
 May contain sediments and suspended matter.
 May appear cloudy and (after settling) may show signs of separation.
If use of gasoline with a low content of deposit control additives is suspected:
Recommend to the customer the exclusive use of TOP TIER Detergent Gasoline. These products provide
improved deposit control performance. Current TOP TIER Gasoline retailers offering this product in all their
octane grades include the following brands:
76 Stations
MFA
Aloha Petroleum
Mobile
Amoco Ultimate with Invigorate
OAAI
ARCO
Ohana Fuels
Beacon
Petro-Canada
BP Regular / Silver with Invigorate
Phillips 66
Break Time
Puma Energy Caribe, LLC
Cenex
QT
Chevron
QuikTrip
Chevron Canada
Road Ranger
CITGO
Shamrock
Conoco
Shell
CO-OP
Shell (Puerto Rico)
Page 2 of 4
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Costco Wholesale
Sinclair
CountryMark / Plus
Standard
Diamond Shamrock
SuperAmerica
Esso
Super Fuels
Express Convince Centers
Tempo
Exxon
Texaco
Hele
Tri-Par Quick Stop
Holiday Stationstores
Valero
Kwik Trip / Kwik Star / Express
-
Mahalo
-
Tip:
For more information on TOP TIER Detergent Gasoline, please see www.toptiergas.com.
For the fast removal of existing carbon deposits from injectors, combustion chambers and intake valves (intake
valves apply to MPI engines only) gasoline additive G 001780M3 can be used. Mix additive directly with gasoline
in fuel tank following mix ratio described on additive container. (example 20 ml per 10 liters of gasoline, 150 ml
per 20 gallons of gasoline).
Page 3 of 4
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.
Technical Bulletin
Warranty
Information only.
Required Parts and Tools
No Special Parts required.
No Special Tools required.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Document Control Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2014815/11
10/20/16
V011615
Update model year
applicability.
2014815/1
4/27/07
V010739
Original publication.
Page 4 of 4
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.


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