MC62571524_03

Service Bulletin Details

Public Details for: MC62571524_03

During programming ith ista/p software version3.58.2.001. A programming abort occurred. Afterwards the vehicle is inoperative and can no longer be started. Repeated programming is not possible with this tversion. Software bug.


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Models from 2003
2003 BMW R1200 RT
Measure no.
 

Subject

    
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Status date (mm/dd/yy)
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Release date (mm/dd/yy)
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Vehicles affected
E series
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Engine
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Body
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Production period (from/to)
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Complaint
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Cause
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Fault place
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Repair Task
Fault code
Progman / DIS / ISTA / ISTA/P
System
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State
Version
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Instructions for deinstallation of ISTA/P 3.58.2.001 and reinstallation of ISTA/P 3.58.1.003
As the ISTA/P release 3.58.2.001 is not working for BMW Motorrad models, but is crucial for BMW
car models, already installed ISTA/P releases 3.58.2.001 in BMW Motorrad dealerships have to be
uninstalled completely by a manual prodedure.
The following reinstallation of ISTA/P may only be done up to release 3.58.1.003.
CAUTION: For the following steps the user has to have the rights to uninstall and install programs in
Windows manually.
1. On the affected workshop PC click on the Windows Start button and go via system
management to the menu Programs and Functions (see following picture).
2. In the listed programs search ISTA/P version 3.58.0.500 and doubleclick on the line. Hereby
the deinstallation is started (see following picture). Upcoming dialogues with questions
concerning the deinstallation must be confirmed / answered accordingly.
Alternatively instead of doubleclicking, the line with the version ISTA/P 3.58.0.500 can be
marked by a single click and the deinstallation can be initiated by selecting the function in
the upper area of the menu window.
3. As soon as the deinstallation of ISTA/P 3.58.0.500 is finished, in the window „Programs and
Functions“ the ISTA/P versions 3.58.1.003 and 3.58.2.001 can also be marked for
deinstallation (see picture above). As these lines only represent installation remainders, the
react with an error message, which just has to be confirmed and they’ll disappear from the
list immediately.
4. Now the ISTA/P 3.58 main release can be installed again. This is done the easiest way by
entering the folder of the central data storage in the ISPI Admin Client and search there for
the file BMW_ISPI_ISTA-P_SYS_3.58.0.500.msi. Then doubleclick on it in order to install it
(see the following two pictures).
5. After the doubleclick the Setup Assistant appears, which shows the function „Install
upcoming updates automatically“ incl. a referring checkbox. Please make sure that in this
checkbox the hook is removed! Afterwards start the installation by clicking the button „Next“
(see following picture).
6. In the following menu windows confirm the questions (License acceptance, installation
confirmation). Let the installation of ISTA/P 3.58.0.500 run uninterruptedly. Please have in
mind that this can take up to several hours depending on the performance of the computer.
7. Afterwards repeat items 4. to 6. for the ISTA/P version 3.58.1.003, but this requires a lot less
time than for version 3.58.0.500.
8. CAUTION!
Don’t attempt to install or allow any further ISTA/P updates after these previous steps!
It is strongly recommended, to switch off the referring workshop PC for the time of the
service period (default setting for ISTA/P is 06:00pm to 05:00am).
9. After the above described steps have been done it is possible to work with ISTA/P 3.58.1.003.
10. Further procedure:
As soon as an ISTA/P version is released, which can be used for BMW Motorrad models
again, that version shall be once again installed as described under items 4. to 6. During this
in the below shown menu window the hook in the referring checkbox next to „Install
upcoming updates automatically“ has to be set again.


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