V171806201781314

Technical Service Bulletin
17-18-06 - Oil Consumption Measurement
Transaction
No:
2017813/14
Release date:
11/5/2020
Condition
Applicable Vehicles
Model(s)
Year
Eng. Code
Trans. Code
VIN Range
From
VIN Range To
All
2000-2021
All
All
All
All
(Except Routan)
Revision Table
Instance Number
Published Date
Version Number
Reason For Update
2017813/14
11/5/20
17-18-06
To include 2020 & 2021
model year applicability.
2017813/1
12/10/08
V170803
Original publication.
Customer states oil consumption is higher than the Volkswagen oil consumption standard of up to 0.5
quarts per 600 miles, or 0.5 liters per 1000 km.
Technical Background
In order to provide effective lubrication and cooling of internal engine components, all internal combustion
engines consume a certain amount of engine oil. Oil consumption varies from engine to engine and may
change significantly over the life of the engine.
Typically, engines with specified break-in periods consume more oil during the break-in period, and the oil
consumption will stabilize after the break-in period. Refer to the Owner Manual for specific break-in
procedures.
Under normal conditions, the rate of oil consumption depends on the quality and viscosity of the oil, the
RPM at which the engine is operated, the ambient temperature and road conditions.
Further factors include the amount of oil dilution from water condensation or fuel residue and the
oxidation level of the oil.
Production Solution
Not applicable.
Page 1 of 4 plus attachment
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
17-18-06 - Oil Consumption Measurement
Transaction
No:
2017813/14
Release date:
11/5/2020
Service
Before testing or attempting repair, explain Technical Background to the customer.
Prior to beginning Part # 1 of this test, visually inspect the engine for any signs of leaks. If leaks are
present, repair per Elsa before continuing with this bulletin.
If the customer complains that their engine is apparently consuming oil in excess of the Volkswagen oil
consumption standard above, an oil consumption test must be performed using the test plan in the VAS
6150/X or VAS 6160/X tester, before any repair is carried out.
Oil Consumption Test, Part # 1
Using the VAS tester, navigate to the Oil consumption measurement using one of the provided methods
below:
ODIS Service
 Diagnosis Operating Mode: Special functions top tab >> 17 – Sub systems, marginal conditions >> 01
– Oil consumption measurement >> Select “Perform Test” button.
Tip:
If the test is not located using the path above, use the search feature to find the “Oil Consumption
Measurement” test plan.
Oil Consumption Test, Part # 2
1. When the customer returns the vehicle to the dealership after a minimum of 630 miles (1014 km),
complete part # 2 of the oil consumption test plan using ODIS Service or the VAS 6150/X or VAS
6160/X tester.
2. Contact the Volkswagen Technical Assistance Center (TACS) with the results.
3. The results and diagnostic log must be sent to the Volkswagen Technical Assistance Center (TACS)
before any repairs are performed.
Note:
GFF oil consumption test can also be used for older engines not listed in the GFF test plan, since the test
and procedure is identical for all engines. Please use any current engine code.
Page 2 of 4 plus attachment
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Transaction
No:
2017813/14
Release date:
11/5/2020
Technical Service Bulletin
17-18-06 - Oil Consumption Measurement
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies
and Procedures Manual 1)
Model(s)
Year(s)
Eng. Code(s)
Trans. Code(s)
VIN Range From
VIN Range To
2000-2021
All
All
All
All
All Vehicles
(except
Routan)
SAGA Coding
Claim Type:
Use applicable Claim Type 1)
Damage
Service Number:
Code
1716
Parts Manufacturer
0010
HST
Damage Location
(Depends on Service No.)
--
--
Phaeton, Golf, Rabbit, GTI, R32, Eos, Passat
Sedan, Passat Wagon, Tiguan, Tiguan LWB,
Atlas, Touareg, CC, Atlas Cross Sport, Arteon
WWO 2)
Jetta, Beetle, Beetle Convertible, Jetta
Wagon, Golf Wagon, Jetta SportWagen, Golf
SportWagen
3ME 2)
Labor Operation 3) :
17160199 = 90 TU
Oil consumption test part # 1
Labor Operation 3) :
17160299 = 60 TU
Oil consumption test part # 2
Causal Part: Select Labor Operation
17160199
Diagnostic Time 4)
GFF Time expenditure
01500000 = 00 TU max.
NO
Road Test
01210002 = 00 TU
NO
01210004 = 00 TU
Page 3 of 4 plus attachment
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Service Bulletin
17-18-06 - Oil Consumption Measurement
Technical Diagnosis
Transaction
No:
2017813/14
Release date:
11/5/2020
01320000 = 00 TU max.
NO
Claim Comment: Input “As per Technical Bulletin 2017813” in comment section of Warranty Claim.
1)
Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only.
2)
Code per warranty vendor code policy.
3)
Labor Time Units (TUs) are subject to change with ELSA updates.
4)
Documentation required per Warranty Policies and Procedures Manual.
Required Parts and Tools
Part Description
Part No:
Engine Oil
See ETKA
Tool Description
Tool No:
VAS Diagnostic Tool
VAS 6150/X & VAS 6160/X with
ODIS Service with: current online updates
Midtronics Battery tester/charger
InCharge 940 (INC-940)
or
GRX3000VAS
Digital Scale
CPWP15
Digital scale with 15 kilogram capacity and 5 gram accuracy, tool number CPWP15, can be obtained by
contacting the VW Tools and Equipment Program at www.tools.vw.com or by calling 1-800-892-9650.
Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.
Page 4 of 4 plus attachment
© 2020 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and
other intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Oil Consumption Measurement
1.
Date:________
Dealer Data
Importer Number: ____________ Dealer number: ___________________
Contact person: ______________________________________________
Telephone: __________________ Fax: ___________________________
2.
Vehicle Data
Vehicle Identification Number (VIN): ______________________________
Warranty start date: _______________
Model: _________________________
Engine code: ____________________
License plate number: _____________
3.
Customer report
Oil consumption as per customer: ____________ quart(s)/1000
Complaint since (date/mileage):
____________
Driving profile:
_______ % City
_______ % Country
_______ % Highway
4.
Measuring data
Oil fill amount per ServiceNet, Maintenance, fluid capacity chart _________ quarts
Filled oil amount before road test ________ grams
Drained amount of oil after road test ________ grams
Road test: Start: __________ Miles
END: __________ Miles
--------------------------------------------------------------------------------------------
= ___________ Miles driven
Calculated oil consumption ________ quart(s) / 1000 miles
Date:
__________
Signature:______________________________