ITB13-008D

Service Bulletin Details

Public Details for: ITB13-008D

Clicking noise from front or rear axle during take-off/acceleration this bulletin has been amended. See amendment history on the last page. Please discard previous versions of this bulletin.


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Classification:
Reference:
Date:
FA12-006D
ITB13-008D
March 29, 2023
CLICKING NOISE FROM FRONT OR REAR AXLE DURING
TAKE-OFF/ACCELERATION
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Please discard previous versions of this bulletin.
APPLIED
VEHICLES:
2009–2013 EX35/EX37 (J50)
2009–2013 FX35/FX37/FX50 (S51)
2011–2012 G25 Sedan (V36)
2009–2013 G37 Convertible (HV36)
2009–2013 G37 Coupe (CV36)
2009–2013 G37 Sedan (V36)
2013 JX35 (L50)
2011–2013 M37/M56 (Y51)
2012–2013 M35 Hybrid (HY51)
2015 Q40 (V36)
2016–2023 Q50 (V37)
2014–2022 Q60 Coupe (CV36, CV37)
2014–2015 Q60 Convertible (HV36)
2014–2019 Q70 (Y51)
2014–2018 Q70 Hybrid (HY51)
2014–2023 QX50 (J50, J55)
2022–2023 QX55 (FJ55)
2011–2013 QX56 (Z62)
2014–2020 QX60 (L50)
2022–2023 QX60 (L51)
2014–2017 QX60 Hybrid (L50H)
2014–2017 QX70 (S51)
2014–2023 QX80 (Z62)
IF YOU CONFIRM
A “clicking” noise coming from either left or right front/rear axles during take-off/acceleration.
ACTION
Apply Molykote M77 grease (P/N 44003-7S000) to the hub bearing surfaces.
HINT:

Do not remove the axle from the hub or transmission for this bulletin.

Refer to the ESM for model-specific torque specifications.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing the repair.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe
that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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SERVICE PROCEDURE
HINT: The photos in this procedure are examples and may not look exactly like the vehicle you are working on.
1. Remove the front or rear (depending on
model) wheel bearing Cotter Pin and Lock
Nut from the axle.
Lock Nut
Some of the APPLIED VEHICLES require
the axle nut to be removed with a Cape
Chisel, to prevent axle thread damage.
Refer to ITB21-002 for specific details.
HINT: Do not remove the axle from the hub
or transmission for this bulletin.
Cotter pin
Figure 1
2. Push the axle back to allow application of
Molykote® M77 grease (P/N 44003-7S000).
3. Apply a moderate coat of Molykote® to the
entire (front or rear) wheel hub bearing
surface (Figure 2).
4. Re-install the (front or rear) wheel bearing
Lock Nut and Cotter Pin per the ESM
instructions.
Bearing surface
To avoid the risk of minor personal injury or
property damage, replace the Cotter Pin after
every use. If not done, a drive axle may
become loose.

Figure 2
Refer to model-specific ESM for Lock Nut replacement requirements and torque specifications.
5. Test drive the vehicle to confirm the incident is resolved.
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ITB13-008D
PARTS INFORMATION
DESCRIPTION
PART NUMBER
QUANTITY
Nut-Lock, Wheel Bearing (Wheel hub lock nut) (1)
Cotter Pin (1)
Washer (1)
(2)
40073-0L700 (3)
40037-1CA0A (4)
Molykote M77 Grease
44003-7S000 (5)
1 per side
1 per side
1 per side
See
EXPENSE CODE
(1)
(2)
(3)
(4)
Single-use part
Refer to the electronic parts catalog for model specific part number.
Not required for wheel hub lock nut that is staked in place.
EX35, EX37, FX35, FX37, FX50, G25 Sedan, G37 Convertible/Coupe/Sedan, M35 Hybrid, M37, M56, Q40,
2014-2015 Q60 Coupe, Q60 Convertible, Q70, Q70 Hybrid, QX50 (J50 only), QX70.
(5) One container of Molykote® M77 Grease (P/N 44003-7S000) repairs multiple vehicles. Bill under an
EXPENSE CODE as shown on this page. Do not include Molykote® M77 Grease part number on this
claim.
CLAIMS INFORMATION
Submit a Primary Part (PFP) line claim using the following claims coding:
One Side
DESCRIPTION
PFP
OP CODE
SYM
APPLY GREASE TO BEARING SURFACE
MX22AA
ZL
(1)
(ON CAR, ONE SIDE)
(1) Reference the Electronic Parts Catalog and use hub bearing part number as the PFP.
DIA
FRT
21
0.5
DIA
FRT
21
0.7
Both Sides
DESCRIPTION
PFP
OP CODE
SYM
APPLY GREASE TO BEARING SURFACE
MX23AA
ZL
(1)
(ON CAR, BOTH SIDES)
(1) Reference the Electronic Parts Catalog and use hub bearing part number as the PFP.
EXPENSE CODE
EXPENSE CODE
DESCRIPTION
MAX AMOUNT
048
Molykote® M77 Grease
$4.15
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ITB13-008D
AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
March 22, 2013
ITB13-008
Original bulletin published
January 17, 2020
ITB13-008a
APPLIED VEHICLES and PARTS INFORMATION revised
June 9, 2021
ITB13-008B
APPLIED VEHICLES updated and NOTICE added to step 1
September 27, 2022
ITB13-008C
APPLIED VEHICLES and footnote #4 in PARTS
INFORMATION revised
March 29, 2023
ITB13-008D
PARTS INFORMATION revised, EXPENSE CODE added, and
“NOTE” references changed to “HINT”
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ITB13-008D


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