2013 Acura ILX HYBRIDAcura Ilx Hybrid 2013

Complaint Information: Recalls, Investigations, Consumer Complaints, Service Bulletins, Recall Investigations, OBD II Codes

NHTSA Mandated Recalls
  • Recall 157786 [USA]: A broken drive shaft may cause a sudden loss of drive power. the vehicle could also roll away if the parking brake has not been applied before the vehicle has been exited. either condition can increase the risk of a crash or injury.
    Honda (american honda motor co.) is recalling certain 2013-2015 acura ilx, 2013 acura ilx hybrid, 2012 honda civic hybrid, and 2007-2008 honda fit vehicles with a manual transmission and 2009-2013 honda fit vehicles originally sold, or ever registered, in connecticut, delaware, district of columbia, illinois, indiana, iowa, kentucky, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, virginia, west virginia, and wisconsin. The drive shafts' protective coating may not have been applied properly during manufacturing, making it more susceptible to damage from road salt, or other contaminants, and potentially cause it to break.
    honda will notify owners, and dealers will inspect the drive shafts, replacing either the left or right drive shaft, if necessary, free of charge. Owners were notified of the safety risk with an interim letter mailed february 2, 2021. A second letter will be sent once the remedy is available. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are p9m, pav, bay, tax, ca0, and maz.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 141905 [USA]: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain 2013 acura ilx, 2015 rdx, 2005-2010 and 2012 rl, 2009-2014 tl, 2010 and 2012 zdx, 2007-2011 cr-v, 2011-2013 and 2015 cr-z, 2009-2013 fit, 2013 fit ev, 2010-2011 and 2013 insight and 2007-2014 ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
    honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began august 12, 2019. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are s5b and w59.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 140885 [USA]: An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling specific 2003 acura 3.2cl, 2013-2016 ilx, 2013-2014 ilx hybrid, 2003-2006 mdx, 2007-2016 rdx, 2002-2003 3.2tl, 2004-2006, and 2009-2014 tl, 2010-2013 zdx and 2001-2007 and 2009 honda accord, 2001-2005 civic, 2003-2005 civic hybrid, 2001-2005 civic gx ngv, 2002-2007 and 2010-2011 cr-v, 2003-2011 element, 2007 fit, 2002-2004 odyssey, 2003-2008 pilot, and 2006-2014 ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
    honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began april 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is o41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is u40.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 106435 [USA]: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
    Honda (american honda motor co.) is recalling certain model year 2007-2011 honda cr-v, 2011-2015 cr-z, 2010-2014 fcx, and insight, 2009-2013 fit, 2013-2014 fit ev, 2007-2014 ridgeline, 2013-2016 acura ilx, 2013-2014 acura ilx hybrid, 2007-2016 rdx, 2005-2012 acura rl, 2009-2014 acura tl, and 2010-2013 acura zdx vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture.
    honda will notify owners, and dealers will replace the inflator, free of charge. The recall began march 2017. Owners may contact honda customer service at 1-888-234-2138. Honda's numbers for this recall are jy0, jy1, and jy2.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 104482 [USA]: The diminished light output may decrease the driver's visibility, increasing the risk of a crash. additonally, the excessive heat coming from around the bulb and reflector could cause the headlights to overheat, increasing the risk of a fire.
    American honda motor co., inc (honda) is recalling certain model year 2013 acura ilx vehicles manufactured january 16, 2012 to march 1, 2013, ilx hybrid vehicles manufactured january 12, 2012 to february 7, 2013, and certain model year 2014 ilx vehicles manufactured may 2, 2013, to may 31, 2014, and ilx hybrid vehicles manufactured october 18, 2013 to february 19, 2014. Excessive heat temperatures around the headlight bulb and reflector unit may diminish the output of the headlight and cause smoke, melting, and fire. Thus, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 108, "lamps, reflective devices, and associated equipment."
    honda will notify owners, and dealers will replace the headlights, free of charge. The recall began in july 2014. Owners may contact acura customer service at 1-800-862-2872. Honda's number for this recall is je9.
    owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.Safercar.Gov.

  • Recall 93223 [USA]: If the door is not fully latched, the door may open while driving or in a crash, increasing the risk of personal injury to the vehicle occupants.
    Honda is recalling certain model year 2012 honda cr-v and model year 2013 acura ilx vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.
    honda will notify owners, and dealers will replace the front door latch assemblies in the affected vehicles, free of charge. Additionally, the interior front door handles in certain honda cr-vs will also be replaced, free of charge. The safety recall is expected to begin on, or about, august 16, 2012. Owners may contact honda customer service at 1-800-999-1009.
    honda recall campaign numbers s45/s46/s47.Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.Safercar.Gov

  • Recall 2020610 [Canada]: Powertrain
    Issue: on certain vehicles, the paint on the front axle shafts could delaminate or become damaged by road debris. As a result the axle shaft could corrode. If this happens, the axle shafts could break and cause a loss of power to the wheels. Also, if this happens and the vehicle is parked without the parking brake applied, the vehicle could roll away. Safety risk: a loss of power to the wheels or a vehicle rollaway could increase the risk of a crash. Corrective actions: honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect, and if necessary, replace both axle shafts.

  • Recall 2019323 [Canada]: Airbag
    Issue: on certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Note: this is a new recall campaign that includes vehicles that had an airbag inflator replaced under a previous recall or had a replacement airbag installed. The previous recall provided an interim (short-term) repair. Interim repair parts must be replaced with the final repair parts provided in this recall. Safety risk: if the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective action: owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver and/or passenger-front airbag inflator. Note: the canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

  • Recall 2016046 [Canada]: Airbag
    On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: dealers will inspect/replace the driver's frontal airbag inflator. Note: honda canada has created a special airbag inflator hotline for immediate assistance. For more information, please contact: for honda owners: 1-877-445-7754 for acura owners: 1-877-445-9844

  • Recall 2014231 [Canada]: Lights and instruments
    On certain vehicles equipped with halogen headlamps, headlamp reflectors and lenses could overheat if the headlamps are operated while the vehicle is not in motion. This could damage the lamp reflector, affecting photometric output. If left on for extended periods, the headlamps could melt, resulting in smoke and increasing the risk of fire causing injury and/or damage to property. Correction: dealers will replace the headlamps.

  • Recall 2012220 [Canada]: Other
    On certain vehicles, if the manual or power door lock is activated while an interior front door handle is being opened, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. If this occurs, the door may not latch when closed. If it does latch, the door could then open unexpectedly once the door locks are operated. A door opening while the vehicle is underway could allow an unbelted occupant to fall from the vehicle and sustain personal injury. Correction: dealers will replace the front door latch assemblies. In addition, the interior front door handles will be replaced on certain 2012 cr-v vehicles.

  • Recall 2020610 [Canada]: Powertrain
    Issue: on certain vehicles, the paint on the front axle shafts could delaminate or become damaged by road debris. As a result the axle shaft could corrode. If this happens, the axle shafts could break and cause a loss of power to the wheels. Also, if this happens and the vehicle is parked without the parking brake applied, the vehicle could roll away. Safety risk: a loss of power to the wheels or a vehicle rollaway could increase the risk of a crash. Corrective actions: honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect, and if necessary, replace both axle shafts.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • B98015 - EQUIPMENT: Special tool loan program: under tools available for loan, the list has been updated.
  • B18-020 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B18-020 - EQUIPMENT: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • ONLB9702252021 - ENGINE AND ENGINE COOLING: Owner notification letter - this warranty only covers vehicles that have a defective motor power inverter, also known as intelligent inverter unit. The motor power inverter may fail over time due to a defective solder joint. This failure wi
  • BBOM12182020 - EQUIPMENT: Dealer message - today, december 18, 2020, acura is announcing a warranty extension for certain 2013 ilx hybrid vehicles. This warranty extension covers the intelligent inverter unit (iiu) to address possible concerns of various warning lig
  • B20-021 - ELECTRICAL SYSTEM: "service bulletin - the motor power inverter (mpi), also known as the intelligent inverter unit (iiu), may fail over time due to a defective solder joint. This failure may result in one or more of the following dtc(s): -P1440 (mpi module o
  • B20-006 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B18-020 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • B19050B - ELECTRONIC STABILITY CONTROL: Servicenews article - when removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't, the vsa indicator may come on along with one or more vsa dtcs. And when you run t
  • BBOM08092018901 - ENGINE AND ENGINE COOLING: Dealer message - today, acura is notifying dealers of a voluntary noncompliance recall for a small number of acura vehicles due to an error on the replacement (service part) underhood emissions labels. American honda previously notified car
  • B18034 - EQUIPMENT: Service bulletin - emission certification labels that were replaced on a small number of vehicles may have been replaced with a label listing incorrect information. The affected emission labels are replacement service parts, and were not in
  • B18-028 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement f
  • B18-020 - AIR BAGS: Service bulletin - this bulletin is a notification of a class action settlement relating to airbag inflators. American honda is offering a customer support program (warranty extension) to cover any manufacturing defects in the replacement d
  • BBOM05242018901 - EQUIPMENT: Dealer message - today, may 24, 2018, acura is announcing a warranty extension for 2002-17 acura vehicles. This warranty extension applies in cases where any of the replacement driver?S and/or front passenger?S airbag inflators have failed
  • B18-010 - SUSPENSION: Service bulletin - there is a clunk from the rear suspension when going over bumps. The rear damping rubber is transmitting excessive noise from the rear suspension to the body and cabin area.
  • Service Bulletin - ENGINE AND ENGINE COOLING: Service bulletin - the mil comes on and dtc P0455 (evap system large leak) and/or dtc P0456 (evap system very small leak detected) is set. The fuel fill cap (gas cap) may also be loose or have a stick-slip feeling when tightened. The fuel f
  • DLR MSG - RFP - - EXTERIOR LIGHTING:HEADLIGHTS: Dealer message - american honda (ahm) would like to collect the headlight assemblies from certain healthy 2013-2014 ilx base models, which fit a certain criteria.
  • BTS180203 - ELECTRICAL SYSTEM: Tech line summary article - we?Re currently looking at an issue that when connected to bluetooth handsfreelink using an iphone with ios 11, there?S no phonebook showing up on the on demand multi-use display? (odmd). If the phonebook doesn
  • DLR MSG - RFP - - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dealer message - american honda (ahm) is investigating certain 2013ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to col
  • Service Bulletin - EXTERIOR LIGHTING:HEADLIGHTS: Service bulletin - in certain conditions, the design of the headlight assembly will not allow sufficient heat dissipation when the vehicle is not in motion. Over longer periods of time, the higher temperatures may damage the reflector unit
  • Service Bulletin - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Service bulletin - the mil comes on and dtc P0101 (maf sensor circuit range/performance problem) is stored. The pcm misinterprets the mass air flow sensor inputs while driving with constant throttle movement.
  • DLR MSG - Stop S - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Dealer message - today, june 13, 2014 acura will notify nhtsa of a stop sale order and safety recall for 14,078 2013-14 ilx and ilx hybrid vehicles. Any new or used vehicles in dealer stock must be repaired per s/b 14-018, safetyrecall: il
  • DLR MSG - RFP - - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dealer message - american honda (ahm) is investigating certain 2013 ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to co
  • DLR MSG - RFP - - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dealer message - american honda (ahm)is investigating certain 2013ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to col
  • Question and Ans - EXTERIOR LIGHTING:HEADLIGHTS: 2013-14 ilx headlights overheat safety recall q&a
  • DLR MSG - Acura - EXTERIOR LIGHTING:HEADLIGHTS: Dealer message - on june 13, 2014, acura notified nhtsa of a stopsale order and safetyrecallfor some 2013-14 ilx vehicles. Please refer to the attached q&a file for additional details related to this safety recall.
  • DLR MSG - RFP - - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Dealer message - american honda (ahm)is investigating certain 2013 ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to col
  • DLR MSG - RFP - - ELECTRICAL SYSTEM: Dealer message - american honda (ahm) is investigating certain 2013 ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to co
  • DLR MSG - RFP - - ELECTRICAL SYSTEM: Dealer message - american honda (ahm) is investigating certain 2013 ilxs with a customer complaint of a no-start condition which requires the 12v battery to be replaced. To fully understand the cause of this occurrence, ahm would like to co
  • BTS171102 - ELECTRICAL SYSTEM: Techline summary article - we?Re currently looking at an issue that when connected to bluetooth handsfreelink using an iphone with ios 11, pandora doesn?T work on the on demand multi-use display? (odmd). We think this may be due to some c
  • BTS171101 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Techline summary article - we?Re currently looking at an issue that when connected to bluetooth handsfreelink using an iphone with ios 11, there?S no phonebook showing up on the on demand multi-use display? (odmd).
  • Service Bulletin - FUEL SYSTEM, GASOLINE: Service bulletin - the mil comes on and dtc P0455 (evap system large leak) and/or dtc P0456 (evap system very small leak detected) is set. The fuel fill cap (gas cap) may also be loose or have a stick-slip feeling when tightened. The fuel
  • B12-012 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Service bulletin - only remanufactured ima battery modules are available for repair; new units are not available. Any internal failure requiring ima battery module disassembly qualifies for this program.
  • Service Bulletin - ENGINE (PWS): Service bulletin - there is a chirping from the engine area while driving on rough roads in high ambient temperatures. The side engine mounts internal components are rubbing together, causing a noise.
  • Service Bulletin - TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS: Service bulletin - for any tpms-related warranty repairs, all recorded dtcs must now be entered into the warranty claim. Make sure your repair order includes those dtcs.
  • B12-012 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: "service bulletin - only remanufactured ima battery modules are available for repair; new units are not available. Any internal failure requiring ima battery module disassembly qualifies for this program. Follow the warranty information and
  • B15-043 - 8-19-1 - ELECTRICAL SYSTEM:SOFTWARE: Service bulletin - the check system message is displayed with the mil on and dtc P16F7 (starter inhibitor relay stuck on). The clutch is partially pressed, causing a misdetection of P16F7.
  • B-JID-02102016-3 - AIR BAGS: Dealer message - dealer q&a regarding 2005-2016 multi model driver's airbag inflator recall.
  • B-JID-02102016-3 - AIR BAGS: "dealer message - on friday, we informed you that acura is putting in place a number of provisions and programs to support you and our clients affected by the 2005-2016 multi-model drivers airbag inflator stop sale/safety recall announced
  • B-JID-02052016-3 - AIR BAGS: "dealer message - weve been working to address the questions and concerns weve received from the national dealer advisory board and members of advisory committees, as well as from many of you through our field representatives related to t
  • B-FTD-02052016-3 - AIR BAGS: "dealer message - on friday, january 29th, american honda no��fied nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles. This recall is due to the takata driver's side airbag inf
  • B-APS-02082016-3 - AIR BAGS: Dealer message - on friday, january 29, 2016, acura notified nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles.
  • B05-018 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Service bulletin - navigation system information.
  • B-ANS-02192016-3 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: "stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 02.19.16"
  • B-ANS-02192016-3 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura 2005-2016 multi-model drivers airbag inflator (service bulletin 16-010).
  • BAN-02252016-302 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acknowledgement form to sell off-lease vehicle back to the originating lessee.
  • B-AN-02252016-30 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - acknowledgement form to sell off-lease vehicle back to the originating lessee.
  • BPS-03312016-302 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Video - this video from honda senior vice president bruce smith is in response to a recall expansion that honda announced in january which applies to honda and acura vehicles equipped with certain takata psdi-5 driver front airbag inflators
  • B-PS-03312016-30 - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE: Dealer message - this video from honda senior vice president bruce smith is in response to a recall expansion that honda announced in january which applies to honda and acura vehicles equipped with certain takata psdi-5 driver front airbag
  • B16110C - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Service news article - something to keep in mind: aftermarket radar detectors may interfere with the gps antenna mounted behind the instrument panel. A common issue thats been reported from this interference is the vehicle position (vp) ic
  • B-JID-02032016-9 - EQUIPMENT: Dealer message - press release is available for the safety recall affected 2005-2016 acura vehicles.
  • B-CA-01302016-90 - AIR BAGS: Dealer message - although vehicles affected by the recent airbag safety recall are not clear at this time, potentially affected vins have been loaded into the system for stop sale purposes.
  • B16-010 - AIR BAGS: Service bulletin - in certain vehicles, the drivers (front) airbag inflator could produce excessive internal pressure during airbag deployment. If an affected airbag deploys, the increased internal pressure may cause the inflator casing to
  • B-CA-02152016-30 - AIR BAGS: "dealer message - on friday, january 29, 2016, acura notified nhtsa of a stop sale and safety recall for approximately 530,000 model year 2005-2016 acura vehicles. Due to this, the following models are subject to a recall and stop sale orde
  • B-AP-02172016-30 - AIR BAGS: Dealer message - should you receive a request for alternate transportation from a customer affected by the 2005-2016 acura multi-model drivers airbag inflator recall where a campaign part is not available for the repair, please follow the
  • B-ANS-03252016-3 - AIR BAGS: "dealer message - stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 03.25.16"
  • B-ANS-03252016-3 - AIR BAGS: "dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura 2005-2016 multi-model drivers airbag inflator (service bulletin 16-010). All changes/updates from the
  • B-ANS-03182016-3 - AIR BAGS: "dealer message - stop sale/safety recall: acura 2005-2016 multi-model drivers airbag inflator dealer q&a updated 03.18.16"
  • B-ANS-03182016-3 - AIR BAGS: "dealer message - acura has updated the dealer q&a to provide you with the latest information regarding stop sale/ safety recall: acura2005-2016 multi-model drivers airbag inflator (service bulletin 16-010)."
  • B-ANS-02262016-3 - AIR BAGS: Updated questions and answers for the acura 2005-2016 multi-model driver's airbag inflator safety recall.
  • B-ANS-02262016-3 - AIR BAGS: Dealer message - updated questions and answers for the acura 2005-2016 multi-model driver's airbag inflator safety recall.
  • TAKATA_TEXT MESS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Us virgin islands newspaper advertisements to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_TEXT MESS - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Text messages sent to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII PO - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Posters sent to hawaiian independent repair facilities, automotive part stores, car washes, and gas stations to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII NE - AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE: Advertisement in hawaiian newspapers to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_HAWAII FL - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Flyer circulated to the residents of hawaii to remind owners of the takata recall and to schedule an appointment at their earliest convenience.
  • TAKATA_FLORIDA D - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Letter sent in conjunction with the florida highway safety and motor vehicles department to remind florida owners of the takata recall and to schedule an appointment at their earliest convenience.
  • BPAS09152016902 - ENGINE (PWS): Dealer message - american honda (ahm) is investigating certain 2010-2013 mdxs, 2011-2012 rls, 2009-2014 shawd tls & 2010-2013 zdxs with a client complaint of higher than expected engine oil consumption. To fully understand the cause of this
  • SB-14-015 - POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM): Acura: an issue with performance, on some vehicles, and a misinterpretation by powertrain control module (pcm) of mass air flow (maf) sensor inputs when driving, causing malfunction indicator illumination. Model 2013 ilx. *pe
  • IN-20-09 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Acura: an investigation into a no start condition that requires replacement of 12v battery, in some vehicles. Model 2013 ilx. *pe
  • IN-09-05-13 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Honda: some vehicles may have a no-start symptom requiring the replacement of the 12v battery. *js
  • ASN-49584 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Acura: information in the service news, from manufacturer, regarding various issues of troubleshooting, installation, replacing, servicing and repairing various model and model year vehicles. *pe
  • ASN: 1305 - ENGINE (PWS): Acura: service news. Engine shuts off, power on, but in accessory; never use conventional wheel & tire assemblies on pax vehicles; mil on after throttle body cleaning or replacement; s/m fix brake system bleeding. Various models and mod
  • SB-12-032 - ELECTRICAL SYSTEM:SOFTWARE: Acura: information regarding procedure to update programmable software of handsfreelink (hfl) control units and what tools and equipment is required. Vehicles with hfl control units. No models or model years listed. *p
Known Recall Investigations
  • Pedestrian alert sounds investigation as of 20230127

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Desiccated air bag inflator rupture investigation as of 20210917

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

OBD-II Error Codes

Common OBD Error codes specific to this vehicle.

  • P1440 [1] A/C Refrigerant Temperature Circuit Range/Performance
  • P0455 [2] Evaporative Emission Control System Leak Detected (gross leak)
  • P0456 [2] Evaporative Emissions System Small Leak Detected
  • P0101 [1] Mass or Volume Air Flow "A" Circuit Range/Performance Problem
  • P16F7 [1] P16F7
  • P0202 [2] Injector Circuit Malfunction - Cylinder 2
  • C1016 [1] C1016
Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210329

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 20v770000 (power train) however, the part to do the recall repair was unavailable. The vehicle was taken to acura of boston (1600 soldiers field rd, brighton, ma 02135) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that unless the vehicle experiences the failure, a loaner vehicle would not be provided. The contact had not experienced a failure. Vin tool confirms parts not available.*dt

NoNoN NoneNone20210328

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 20v770000 (power train) however, the part to do the recall repair was unavailable. The vehicle was taken to acura of boston (1600 soldiers field rd, brighton, ma 02135) where it was confirmed that the part was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that unless the vehicle experiences the failure, a loaner vehicle would not be provided. The contact had not experienced a failure. Vin tool confirms parts not available.*dt

NoNoN NoneNone20210311

Car unlocks my itself after locking.

NoNoN NoneNone20210310

Car unlocks my itself after locking.

NoNoN NoneNone20210101

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 20v770000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Vin tool confirms parts not available.

NoNoN NoneNone20201231

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 20v770000 (power train) however, the part to do the recall repair was not yet available. The vehicle was taken to ed napleton acura (745 w lake st, elmhurst, il 60126, (630) 559-0447) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NoNoN NoneNone20201231

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 20v770000 (power train) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that parts were not yet available. Vin tool confirms parts not available.

NoNoN NoneNone20201130

My car was in motion i was driving on a main street and then my car suddenly broke down. I had no prior lights on. The vehicle began shaking, my check engine light began flashing and the rest of the lights on the dashboard began flashing with the code P0202, and could not accelerate past 3 mph. I was in the middle of the street and it took me over 20 minutes to pull into a gas station that would normally take 5 minutes, i don't know how i even made it to the station without pushing the car myself. I had to tow it directly to the acura dealership. I have owned the car less than 2 years and have had no prior issues. Acura notified me it was my fuel injector and coils after running the diagnostic. I had to pay $1,200 out of pocket because my warranty expired. I was notified that this was a complete parts issue, a rare occurrence, there was nothing i could have done, this was a manufacturing issue. Then i received a call from acura after the parts were replaced that they fried out the pcm-the computer of the car. They stated my car was not driveable until the pcm was replaced and that it did not show in the diagnostic until they replaced the parts. So now, a parts failure led to an electrical failure. They told me there was nothing listed in the service bulletin because this was not a common issue. I had to pay an additional $1,100 now totaling to a $2,200 unprecedented out-of-pocket expense for a manufacturer failure. This is terrifying because my car was working completely fine, driving smoothly, and out of nowhere without any indication gave out on me, placing my life in danger. Suspiciously enough, during this timeframe, i get a notification of a recall on my vehicle for a stop sale related to driveshaft corrosion which could cause my car to stop. What if this is the issue that caused the other problems?

NoNoN NoneNone20201129

My car was in motion i was driving on a main street and then my car suddenly broke down. I had no prior lights on. The vehicle began shaking, my check engine light began flashing and the rest of the lights on the dashboard began flashing with the code P0202, and could not accelerate past 3 mph. I was in the middle of the street and it took me over 20 minutes to pull into a gas station that would normally take 5 minutes, i don't know how i even made it to the station without pushing the car myself. I had to tow it directly to the acura dealership. I have owned the car less than 2 years and have had no prior issues. Acura notified me it was my fuel injector and coils after running the diagnostic. I had to pay $1,200 out of pocket because my warranty expired. I was notified that this was a complete parts issue, a rare occurrence, there was nothing i could have done, this was a manufacturing issue. Then i received a call from acura after the parts were replaced that they fried out the pcm-the computer of the car. They stated my car was not driveable until the pcm was replaced and that it did not show in the diagnostic until they replaced the parts. So now, a parts failure led to an electrical failure. They told me there was nothing listed in the service bulletin because this was not a common issue. I had to pay an additional $1,100 now totaling to a $2,200 unprecedented out-of-pocket expense for a manufacturer failure. This is terrifying because my car was working completely fine, driving smoothly, and out of nowhere without any indication gave out on me, placing my life in danger. Suspiciously enough, during this timeframe, i get a notification of a recall on my vehicle for a stop sale related to driveshaft corrosion which could cause my car to stop. What if this is the issue that caused the other problems?

NoNoN NoneNone20200807

My airbag deflator every year has a malfunction and i can't pass my inspection. This is the 3rd year in a row that this happens to me. No accident, as soon as car starts up asks to check airbag system.

NoNoN NoneNone20200806

My airbag deflator every year has a malfunction and i can't pass my inspection. This is the 3rd year in a row that this happens to me. No accident, as soon as car starts up asks to check airbag system.

NoNoN NoneNone20200619

Tl* the contact owns a 2013 acura ilx. The contact stated that while reversing from her driveway, when she heard an abnormal sound. The vehicle started rolling backwards independently and was unable to stop. The contact depressed the parking brake to stop the vehicle. The contact stated an independent mechanic diagnosed the vehicle at the residence and informed her that the axle needed to be replaced. The contact called acura of wappingers falls located at 1271 rt 9 s, wappingers falls, ny 12590, (845) 298-0400, and the dealer was made aware of the failure. The vehicle had not been repaired. The manufacturer had not been informed of failure. The failure mileage was 77,000.

NoNoN NoneNone20200618

Tl* the contact owns a 2013 acura ilx. The contact stated that while reversing from her driveway, when she heard an abnormal sound. The vehicle started rolling backwards independently and was unable to stop. The contact depressed the parking brake to stop the vehicle. The contact stated an independent mechanic diagnosed the vehicle at the residence and informed her that the axle needed to be replaced. The contact called acura of wappingers falls located at 1271 rt 9 s, wappingers falls, ny 12590, (845) 298-0400, and the dealer was made aware of the failure. The vehicle had not been repaired. The manufacturer had not been informed of failure. The failure mileage was 77,000.

NoNoN NoneNone20200219

Tl* the contact owns a 2013 acura ilx. The contact stated while driving 30 mph, the passenger's side axle fractured. The vehicle was taken to an independent mechanic where it was diagnosed with needing the passenger's side axle to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

NoNoN NoneNone20200218

Tl* the contact owns a 2013 acura ilx. The contact stated while driving 30 mph, the passenger's side axle fractured. The vehicle was taken to an independent mechanic where it was diagnosed with needing the passenger's side axle to be replaced. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 80,000.

CrashNoN NoneNone20190926

The brake fail stopping the car while driving off the highway via exiting ramp, ramp traffic was bumper to bumper slow at the moment and my car just accelerate from a stop, the car slide ahead and hit the front car.

NoNoN NoneNone20190901

The electronic power steering went out while i was driving causing the steering to be very stiff and hard to control.

NoNoN NoneNone20190808

I'm motion the wiper blades will either stop or start without prompting. The motor is dying . There is no replacement at this time which poses a threat to wipers not be accessible during driving in rain or snow causing little to no visibility.

CrashNoY 1 InjuredNone20190729

I went in for a airbag recall back in 2016 i got in a car accident on 7/30/19 which totaled my car but my air bags never deployed which caused a injury to the left side of my head from me hitting the steering wheel . Police said the airbags should of deployed from how bad the accident was .

NoNoN NoneNone20190101

I believe my vin # should be included in the recall for drivers air bag. I have had the drivers air bag fixed jan 2019 and now will have to have it fixed in a couple weeks as the air bag lights are going on again for the drivers air bags. I see there are recalls for 2013 acura ilx but for some reason my vin # is not coming up. Please investigate further.

NoNoN NoneNone20181127

Tl* the contact owns a 2013 acura ilx. When the vehicle was started, the headlights illuminated downwards and the traction warning indicator illuminated. The vehicle was taken to carbone subaru of troy (800 hoosick rd, troy, ny 12180, 518-312-4300) to be diagnosed, but the failure could not be duplicated. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

NoNoN NoneNone20181003

The light on my 2013 ilx are being foggy and show diminish light . Door latch acts up sometimes as well- it lock and then it does not unlock. Passenger airbag always is out of wack- it says that they are off then on...

NoNoN NoneNone20181002

The light on my 2013 ilx are being foggy and show diminish light . Door latch acts up sometimes as well- it lock and then it does not unlock. Passenger airbag always is out of wack- it says that they are off then on...

NoNoN NoneNone20180921

Rear lights stopped working. I have break lights and turn signal but no rear lights. Front supension (or something up front)makes bouncing noise at 45k on the vehicle.

NoNoN NoneNone20180709

The driver side seat has something popping out in the lower lumbar area while driving. This causes discomfort however it is difficult to replicate the issue but it happens every day while driving

NoNoN NoneNone20180213

Tl* the contact owns a 2013 acura ilx. When the contact attempted to enter the vehicle, the front driver side door failed to open. While driving various speeds, the doors failed to lock automatically. The vehicle was taken to acura of lynnwood (21515 wa-99, lynnwood, wa 98036, (855) 693-2564) where it was diagnosed that the front driver's door lock actuator needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the vin was not included in a recall. The approximate failure mileage was 27,229.

NoNoN NoneNone20171031

2013 acura ilx vehicles. If the manual or power door lock is activated while an interior front door handle is being operated by an occupant, the cable connecting the interior door handle to the door latch mechanism may become loose and move out of position. There is a possibility that the cable can move far enough out of position to prevent the door from properly latching.

NoNoN NoneNone20160920

Tl* the contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 16v061000 (air bags) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was not made aware of the issue. Vin tool confirms remedy not yet available.

NoNoN NoneNone20160904

Takata recall: status as 09/05/16 "remedy not yet available ". This is an unacceptable length of time for issue resolution. Provide remedy by 09/30/16.

NoNoN NoneNone20160829

Tl* takata recall. The contact owns a 2013 acura ilx. The contact received notification in march of 2016 regarding nhtsa campaign number: 16v061000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NoNoN NoneNone20160821

Tl* takata recall. The contact owns a 2013 acura ilx. The contact received notification of nhtsa campaign number: 16v061000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160802

Tl* the contact owns a 2013 acura ilx. The contact received a recall notification for the air bags; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The nhtsa campaign number was unknown. The contact had not experienced a failure.

NoNoN NoneNone20160529

Takata recall: car driven by my son in college. He returned for summer late may 2016. Vehicle taken to dealer for recall. Airbags not in stock. Left for college again late august with new airbag not available. Dealer said they were instructed by acura to do personally owned vehicles last. Called by dealer late 2016 that airbag was in - but car now 1000 miles away. Terrible!!!!!

NoNoN NoneNone20160417

Takata recall - i have a received a letter from acura from march 2016 advising of the safety recall of airbags. The acura website advises to "please contact an authorized honda or acura dealership immediately to schedule an appointment to have your vehicle repaired". But the dealership advises they do not have the parts & cannot advise a more accurate timeframe of when i can schedule an appointment to get the issue rectified. It has been 3 months since i first received the letter, but the standard response i receive is "it will be sometime during june & august". I have also logged a formal case for my inquiry (case# 04619491) on apr 18, 2016 but have not received any further follow ups. It just does not seem that acura is treating this issue with urgency & have been very complacent, as i have received no additional new updates. Please enforce acura to deal with this matter more urgently & expedite a resolution - awaiting over 3 months with no new progress updates is simply unacceptable.

NoNoN NoneNone20160414

Takata recalls- contacted dealer three times, they never followed up with when i can have my airbags fixed

NoNoN NoneNone20160413

Takata recall. Acura called me mid april stating that parts had been ordered to fix the recalled airbags of my car. I called in july to determine when the parts would be in and they said they didn't know. That was over 90 days ago. I'm starting to wonder if acura really has the parts available.

NoNoN NoneNone20160331

2013 acura ilx. Consumer writes in regards to parts not available to repair airbag recall notice. *smd

NoNoN NoneNone20160323

Tl* takata recall. The contact owns a 2013 acura ilx. The contact stated that the parts were not available for nhtsa campaign number: 16v061000(air bags) and was placed on a waiting list. The contact had been waiting for several months for the parts to become available. The contact had not experienced a failure. Vin tool confirms parts not available.

NoNoN NoneNone20160320

Takata recall the complaint i have is that none of the dealerships in the area are able to help fix the recalled issue. I got a letter in the mail stating this airbag issue has "killed and injured vehicle drivers" in the past; hence, this needs to be fixed immediately. I called elite acura in maple shade, nj and they said they've heard no info regarding the fix for this issue. Another dealership at least just told me the parts are on back order. Is there any way to get this fix expedited? I don't feel safe driving my car.

NoNoN NoneNone20160315

Takata recall: it was my first " new car". It had great sentimental value. Even though it was a lease i had intended on keeping it at the end of oct.2016the biggest letdown however is how acura has handled the takata airbag recall. I find it hard to believe no one knew about the recall prior to march 2016 i first was notified about the recall and started hearing about the deaths and accidents associated with the takata airbag recall. When i first called "acura client relations" and asked about the situation, knowing they were to put me in a safe vehicle at my request, i was told i would receive a phone call with 24 hours. No one called me back. April 9 i decided to visit acura of the desert to talk to a manager in person about this issue. The manager seemed happy enough to up sell me into a 2016 acura ilx but made no mention of providing me with an option of a rental, and told me i would be getting a call from a sales person the next day with some pricing ( monthly) payments if i decided to trade my ilx in for the 2016. The bottom line is i never heard back from anyone the next day, again. I was left to believe that acura simply doesn't care or follow through and is too concerned with money and the sale than the safety and their loyalty of their customers i learned very quickly at least in the last year that acura does the minimum and hopes you don't realize when there are problems. I went to lexus, across the street from the acura dealership after not hearing from them for the second time -had to pay $1500.00 down and leased a safe vehicle due to acura's inability and ineffective communication skills; what they didn't realize is that they are dealing with a commuting, working mother of 3 who is trying her best to make decisions for her and her family's safety. I am sorry this happened and realize you don't have the parts to fix the recalled airbags until summer.

NoNoN NoneNone20160313

Takata recall: i feel that acura is not sufficiently remedying the problem. I have contacted my acura client relations case manager on multiple occasions since receiving my original notice on march 14, and have not received a call back. I coordinated with my acura dealer a loaner car, but they put me in a non-comparable enterprise rental car. I was also coerced into agreeing to store the recalled vehicle on my own because the dealer doesn't have space to store it for the 2-3 months while the part is being produced. Additionally, i am making significant car payments during this period of time which warrant me being supplied a comparable vehicle.

NoNoN NoneNone20160307

I had a very scary experience that made me feel like the car was in control of me. While accelerating onto the highway, i used the paddle shifters to upshift while i depressed the accelerator. The engine began to rev high and accelerate even with my foot off of the pedal. The display showing which gear it was in appeared to move up and down as the car jerked and lunged. The car would not slow down as expected with the brake pressed. I managed to get around the traffic ahead of me and i exited the highway at the next exit (about 1/4 mile total) and was able to slow the car down and turn the car off. When i turned the car back on, the engine was revving very high and the brake pedal was stuck down. The rpms were stuck at around 5000rpm.After calling for roadside assistance, the car restarted with no problem present.

NoNoN NoneNone20160131

Takata recall - according to honda campaign number jy2: the remedy parts needed to conduct driver's airbag inflator recalls will start becoming available in fall 2016. Acura will notify owners with an initial letter and a second letter will be mailed when parts are available. The second letter will begin mailing mid-november 2016 and continue through the end of january 2017. I have not received any correspondence since the initial letter in february 2016.

NoNoN NoneNone20160105

Takata recall ...I have not received information about acura replacing the air bags.

NoNoN NoneNone20151130

When driving the car, its performance suffers noticeably from severely restricted acceleration at low speeds due to hesitation of engine. This occurs intermittently but keeps happening. Results in dangerous situations that leave the car unpredictably in a vulnerable position on the road, when, for example, it hesitates to successfully change lanes in the time-frame that other cars i have driven would normally complete a lane change smoothly and predictably. Dealer has inspected the car multiple times, and they agree this is a situation that can exist on this car, and insists that "this is the way the car is designed so it is not a flaw." a statement that is incredibly hard to believe, unless the company somehow feels that intentionally designing flaws into the car's performance is a desirable feature. Especially ones that are unsafe and dangerous.

NoNoN NoneNone20151015

Tl* takata recall. The contact owns a 2013 acura ilx. The contact stated that while driving at various speeds, the air bag warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the vehicle had not experienced a failure. The contact stated that the failure recurred intermittently. The contact later received notification of nhtsa campaign number: 16v061000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Vin tool confirms parts not available. Updated 05/18/16*lj updated 05/19/16.*jb

NoNoN NoneNone20150605

For over one year i have been reporting to acura that my 2013 ilx computer system is being tampered with. Acura's response had been to deny of knowing any issues with the electrical/computer system. Two weeks ago while washing my car in the driveway,i witnessed the doors lock/unlocked and alarm system set, this cycle repeated for a least an entire minute. I notified acura and was told to take to dealership, they recommended i have the key fobs reset, charged $74.00 just to hook up car to computer. The 2 key fobs were reset and two days later i found the car tampered with again. After spending the money i found these links on the internet. Http://www.Today.Com/news/police-admit-theyre-stumped-mystery-car-thefts-6C10169993

NoNoN NoneNone20140815

I went over a minor bump on a freeway, a route that i often take by myself, but this time i had 2 passengers with me. There was no hole on the freeway, just a very small incline. After driving over it, we literally shot up on our seats, the top of our heads hitting the roof. There was zero dampening effects. This was a scary event. I typically drive by myself going to work and could feel a very rough ride over minor road bumps. With passengers in tow, the ride over these bumps become unbearable. *tr

NoNoN NoneNone20140726

Tl* the contact owns a 2013 acura ilx. While driving approximately 65 mph, the contact heard a loud popping sound inside the vehicle. The contact discovered that the sun roof glass was shattered and the panel siding was in the upright position. The vehicle was not diagnosed or repaired. The manufacturer was notified. The approximate failure mileage was 13,000.

NoNoN NoneNone20131214

Upon filling my 2013 acura ilx, i would get back into the car and the cabin smelled like i spilled gas in the back seat. This happened on multiple occasions and there was a gray streak from the fender about 3 inches wide to it tapering to about an inch when it ended at the bottom of the fender/bumper area. I took my car to the dealership three times and the car was never tested under the conditions of when i had the issues. They did all the other tests except the one that caused the problem, the very bad gas fume smells in the cabin of the car. If i lit a match, that car would have blown up, easily, that's how bad the problem is with this car. The 2013 acura ilx is the sister vehicle of honda civic. The honda civic was recalled for the model years 2011 and 2012 for fuel system issues which mimicked what i went through with this 2013 acura ilx. I turned that acura in early and did not fulfill the terms of my lease due to this dangerous car. I finally got fed up with the dealership not testing my car when the issue arose with me and them telling me that the car was safe. That was totally incorrect. This 2013 acura ilx had an incredibly bad problem with the fuel system. I turned the car in early by having it towed to the dealership after the last fuel smell in the cabin. I refused to drive that car again. I had my disabled wife drop me off to trade the car in to the dealership. The dealership would not work with me nor would honda america/acura. I traded in the 2013 acura ilx to replace it with a hyundai sonata, which the same dealership group had a dealership. The car was driven over to the hyundai dealership and i was told that i had to walk 2 blocks down the 6 lane road. I am very disappointed in both american honda and acura as they will not work with me whatsoever. I am an unhappy former acura ilx owner and wish this problem be investigated.

NoNoN NoneNone20131012

October 13, 2013 i was in the church parking lot and tried to start the car. The car won't start or crank up.. June 4, 2014, again the ilx won't start or crank up. The car was in a parking lot of a school. Both times the car had to be jump start. I was told the fog light was using up the battery so the dealer turned the fog light off. Then i was told the nav was using up the battery and finally i was told the battery cell was faulty. The acura dealer finally changed the battery since the battery is still on warranty. I am on wait and see situation right now whether i would have the same battery problem in six months. *tr

CrashNoN NoneNone20131005

While driving on the highway, the "check tire pressure" light came on. I then proceeded to slow down in order to make it safely to the next gas station or rest stop . On any other occasion, i would have pulled over on the side of the road, but highway signs had indicated that no stopping on the side was allowed. Although i was attempting to safely remain in control of the vehicle, within 20 minutes my car started to lose control and forcefully swerved off the highway, causing the car to rapidly roll off of the side of the highway. It seemed that the tire had separated from the rim spontaneously, without any indication of an increased warning from the car's information / warning system. *tr

CrashNoN NoneNone20130601

Pulling up to a red light and went to press the brakes and they gave out and hit the suv in front of me. *tr

NoNoN NoneNone20130324

Tl* the contact owns a 2013 acura ilx. The contact stated that while driving approximately 45 mph, he noticed a loud, abnormal roar from inside the cabin of the vehicle. The manufacturer was made aware of the failure and stated that there was not a repair available for the failure. The vehicle was not repaired. The approximate failure mileage was 300. *tr updated 06/10/13 *bf

NoNoN NoneNone20130227

Since one week after i purchased the acura ilx (car was new), i have heard a rattling, bumping sound coming from either the front or middle of the underneath area of the car. I have taken it to the acura dealership where i purchased the vehicle and they tried 4 times to fix it, and although the dealership was very accommodating, they were unable to fix the vehicle and the sound remained unchanged. One of the times the vehicle was with them for over a month. The answer i received was that acura is aware of the problem, they think it is the engine mount, but no fix is yet in sight. When i did an internet search of "acura ilx noise" i discovered that the acurazine (ilx.Acurazine.Com) website had many reviews by individuals who have purchased the ilx new and have the same problem. The sound has become progressively worse in the year i have had it and i am very concerned of the safety of this car, especially when driving the freeway. I had initially thought about turning the car over under the lemon law (i live in nevada), but i was assured by acura the problem would be fixed. *tr

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